Turin, 5 Via Carlo Goldoni45.074975,7.691496(Show on Map)
7.4
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Maison Métropole Turin has garnered praise for its excellent location, positioned just a few minutes’ walk from Turin’s key attractions such as the Royal Palace, Mole Antonelliana and Piazza Castello. Guests find this location particularly convenient for exploring the historic center and accessing public transportation. The quiet yet central neighborhood adds to its charm, providing a peaceful retreat close to vibrant restaurants, bars and cultural spots.
The room quality is generally appreciated with many highlighting their cleanliness, modern design and essential amenities like air conditioning and well-designed furnishings. Although the space can be tight and noise from adjoining rooms or the street can sometimes be an issue, the overall ambiance is favorable for short stays. The modern facilities and efficient check-in/check-out system contribute to a pleasant guest experience.
Breakfast options at the hotel are limited, but the well-equipped kitchen facilities in the rooms provide flexibility for families or those preferring to prepare their meals. Nearby bars and pastry shops offer alternative breakfast options, which many guests find satisfactory.
Cleanliness is another point of commendation with many guests praising the spotless rooms, fresh linens and modern, well-maintained facilities. However, some guests have noted occasional lapses in housekeeping, such as dirty floors or insufficient cleaning in common areas.
The staff at Maison Métropole Turin are frequently mentioned for their kindness and attentiveness. Quick responses via WhatsApp and willingness to assist enhance guest satisfaction. Individuals like Albert, Debora and Nora receive special acknowledgment for their helpfulness. Despite some guests wishing for a more physical staff presence, the overall interaction with the staff is a highlight.
The Wi-Fi service receives mixed reviews. Some guests commend its high speed and the efficiency of the online check-in process, while others have faced connectivity issues and slow internet speeds. The dominance of electronic communication is generally effective, though there are some areas for improvement.
Lastly, the comfort of the beds has varied feedback. Many guests find the beds comfortable and the mattresses firm, yet others report issues with the size and quality of the bedding and pillows. A small number of guests encountered problems with broken slats and creaky beds.
In summary, Maison Métropole Turin is highly regarded for its prime location, modern and clean accommodations and responsive staff. While there are a few areas for improvement, such as room space, Wi-Fi stability and bed comfort, the overall experience is positive, making it a favored choice for travelers visiting Turin.
Small
3 Star
Room Types
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers a wardrobe, an electric kettle, a tiled floor, a flat-screen TV, as well as an inner courtyard view. The unit offers 2 beds.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features a wardrobe, an electric kettle, a tiled floor, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers a wardrobe, an electric kettle, a tiled floor, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.
Economy Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers a flat-screen TV, a wardrobe, an electric kettle, a tiled floor as well as an inner courtyard view. The unit has 1 bed.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room offers a wardrobe, an electric kettle, a tiled floor, a flat-screen TV, as well as a quiet street view. The unit has 1 bed.
Superior Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features a wardrobe, an electric kettle, a tiled floor, a flat-screen TV, as well as a quiet street view. The unit has 1 bed.
About Maison Turin
Registry or License or Notification Number: 001272-AFF-00163, IT001272B49BQ7YWI8
Guest Reviews
7.4
Good
Review Summaries
Location
Maison Métropole Turin boasts an excellent location that repeatedly impresses guests. Nestled just a few minutes’ walk from the heart of Turin, this hotel stands out for its proximity to key attractions like the Royal Palace, Mole Antonelliana and Piazza Castello. Guests find it incredibly convenient for exploring the historic center and accessing public transportation, making it an optimal base for tourists.
The hotel’s setting in a quiet and central neighborhood adds to its appeal, offering a peaceful retreat while being close to vibrant restaurants, bars and cultural spots. The strategic placement means that visitors can comfortably reach essential city sights and services on foot, including the film museum and university campuses.
In addition to its prime location, the Maison Métropole receives praise for cleanliness, modern facilities and efficient service, including a streamlined check-in and check-out system. Guests appreciate the tranquility of the surrounding area, which, despite its centrality, avoids the typical hustle and bustle of a city center.
Overall, the combination of a superb location, easy access to main attractions and excellent amenities make Maison Métropole Turin a favored choice for a wide range of travelers.
Breakfast
Maison Métropole Turin offers modern accommodations that are particularly well-suited for families, thanks to its central location and well-equipped kitchen facilities. While the absence of an in-house breakfast room and breakfast options is noted by some guests, this is somewhat offset by the convenience of preparing meals in the provided kitchen, which includes a kettle, cups and soluble solutions. This setup can be ideal for families looking to customize their morning meals. Additionally, guests can easily venture to nearby bars and pastry shops that serve delightful breakfast options. Despite a few mentions of the lack of breakfast being a downside, the overall sentiment highlights the flexibility and nearby alternatives available for morning dining.
Rooms
Maison Métropole Turin offers a blend of clean, cozy and modern accommodations centered in a prime location. Visitors frequently highlight the rooms’ cleanliness, noting that they are tidy, well-maintained and equipped with essential amenities including air conditioning and well-designed furnishings. Many guests appreciate the modern touches and chic decor, finding the rooms comfortable despite their minimalistic style.
However, space is a recurring issue with numerous reviews mentioning the rooms being very small and, in some instances, cramped. Soundproofing is also a concern, as several guests report noise from adjoining rooms and the street. The absence of air conditioning in some rooms and the occasional maintenance issues like weak water pressure or faulty bed frames are mentioned too.
Despite these drawbacks, the convenient location, decent room sizes for short stays and overall good value for money make Maison Métropole Turin a viable option for travelers looking for a clean, modern place to stay in the heart of Turin.
Beds
Maison Métropole Turin has received mixed feedback regarding the comfort of its beds. Many guests have praised the comfort of the beds, mentioning large and comfortable beds, firm mattresses and generally favorable bedding conditions. However, others have had less positive experiences. Common complaints include pillows that are deemed very bad, hard or sinking mattresses and creaky beds. Some single beds were reported to have broken slats and a few guests mentioned beds that were too low, creating an architectural barrier for some individuals.
Another issue that appeared frequently was the size of the beds. Several reviews noted that double beds were too small for two adults with some describing them as super small, narrow and even mentioning discomfort due to the limited space. The comfort and quality of the bedding also varied with some guests finding it uncomfortable and of poor quality. Despite some reviews citing issues such as bed frames collapsing and missing slats, the overall impression is a mix of comfortable bedding paired with isolated incidents of dissatisfaction.
Cleanliness
Maison Métropole Turin receives mixed feedback regarding cleanliness with a significant number of guests praising the clean and well-maintained rooms, cozy and inviting environment and the overall tidiness of the hotel. Many reviews commend the impeccable cleanliness of rooms, fresh sheets and towels and modern, well-cared-for facilities, creating a pleasant and welcoming atmosphere.
However, there are noticeable criticisms addressing instances of poor cleaning practices with mentions of dirty floors, moldy showers, stained linens and insufficient daily housekeeping services. Specific complaints include issues like cobwebs, dusty environments and ineffective cleanliness in common areas and bathrooms.
Despite the disparity in experiences, the hotel seems to maintain a generally high standard of cleanliness for many guests, particularly in rooms and private spaces. The critiques suggest a need for more consistent and thorough cleaning to ensure all guests have an equally satisfactory stay.
Staff
The guests at Maison Métropole Turin frequently praised the staff for their kindness and responsiveness. Many reviews highlighted that the staff were attentive, accessible and provided quick assistance through WhatsApp, ensuring a smooth and pleasant experience for the guests. The staff's courtesy and willingness to help, extending even before and after the stay, significantly contributed to the overall positive experience.
Several specific mentions were made about individuals, such as Albert and Debora, who went out of their way to solve issues promptly and courteous. The cleaning staff, including Nora, received compliments for their friendliness and effort to maintain cleanliness, although there were some isolated concerns regarding the monopolization of the corridors and the quality of room cleaning.
Guests also appreciated the supportive and professional demeanor of the owners, who were often present and ready to assist. Despite some difficulties in communicating via phone or email, the use of WhatsApp for quick messaging was generally viewed as an efficient solution.
However, a few reviews noted a lack of physical staff presence and the sometimes challenging experience of remote support, wishing for more human interaction. While the check-in/check-out process was described as straightforward and efficient, the autonomous access provided via codes was a convenient feature for late arrivals.
Overall, the positive interactions with the staff and their swift responses were a standout feature, contributing notably to the guests' satisfaction at Maison Métropole Turin.
Wi-Fi
The Wi-Fi experience at Maison Métropole Turin has received mixed reviews from guests. On the positive side, the Wi-Fi is praised for its high speeds and some have found it satisfactory during their stay. Additionally, the hotel's online check-in procedure has been described as very efficient. Guests appreciated the punctual communication with the managers via WhatsApp, which was effective in resolving minor issues.
However, there are several areas of concern. A number of guests reported that the Wi-Fi didn't work or was unstable for most of their stay and some described it as very slow. The need for a smartphone and internet connection to gain entry to the room can also be a challenge for some and the electronic check-in process had its difficulties for a few guests. While communication is generally good, accessing certain services like the kitchen was noted to be slow at times.
Overall, while there is commendation for the speed and management's responsiveness, the inconsistency and occasional difficulties with Wi-Fi connectivity and electronic services do pose challenges for some travelers.
FAQ
No, Maison Turin doesn't have any pool.
No, a spa isn't available at Maison Turin.
No, Maison Turin doesn't allow dogs.
No, parking facilities aren't available at Maison Turin.
