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Holiday Inn Express Tyler South, an IHG Hotel

Tyler , 2421 East Southeast Loop 323 (Show on Map)

7.8

Good

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Info The award-winning Holiday Inn Express & Suites Tyler South, situated near the University of Texas-Tyler, provides easy access to various attractions and businesses, making it a perfect choice for leisure and corporate travelers alike. Guests can visit nearby attractions such as Tyler State Park, Caldwell Zoo and Tyler Municipal Rose Gardens. The hotel offers comfortable, smoke-free guest rooms with cozy triple-sheeted beds, a 32-inch LCD HDTV, work desk, ergonomic chair, microwave and refrigerator.

Additional amenities include a complimentary hot breakfast bar, an indoor pool with a whirlpool and sauna, a fitness center, a convenience store, a shoe-shine station and self-laundry services. Holiday Inn Express Tyler South also caters to group bookings and events, and is located just a mile away from the UT Tyler Cowan Center, known as the "Cultural Center of East Texas," which hosts a variety of national and international shows throughout the year.

Summary of reviewsHoliday Inn Express Tyler South, an IHG Hotel, is a great option for both leisure and business travelers due to its convenient location with easy access to major attractions and destinations. Guests have praised the location for being clean, quiet and easily accessible. The breakfast at the hotel exceeded expectations with amazing, phenomenal and great options and the staff was noted to be awesome. The rooms are clean and spacious with many guests complimenting the property for its cleanliness, large fluffy pillows and immaculate bathrooms. The staff at the hotel are a major highlight of the guest experience with guests consistently praising the genuine friendliness and helpfulness of the staff. The indoor heated pool received mixed reviews with some guests delighted to find a clean and inviting pool, while others were disappointed to discover it closed or out of towels. The beds received mixed experiences with some guests praising the comfort of the big soft beds, while others found them uncomfortable. The jacuzzi in the rooms received mixed reviews with some guests raving about the excellent jacuzzi, while others had less than perfect experiences. Overall, while the hotel is not perfect, it may be worth considering for its clean and spacious rooms in a nice location with friendly staff.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Room Selected at Check-In Features a DVD player, flat-screen cable TV with video games and free Wi-Fi. Bed type preferences are subject to availability and cannot be guaranteed.

King Room Features a DVD player, flat-screen cable TV with video games and free Wi-Fi.

Queen Room with Two Queen Beds Features a DVD player, flat-screen cable TV with video games and free Wi-Fi.

One-Bedroom King Suite with Sofa Bed Features a spa bath and a living room with a conference table and sofa bed. Also offers a DVD player, flat-screen cable TV with video games and free Wi-Fi.

King Room with Roll-In Shower - Disability Access Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.

King Room - Disability Access/Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, video games, as well as heating. The unit has 1 bed.

King Room - Hearing Disability Access The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, video games, as well as heating. The unit offers 1 bed.

One King Bed Jacuzzi - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

About Holiday Inn Express Tyler South, an IHG HotelHoliday Inn Express & Suites Tyler South, located near the University of Texas-Tyler, offers award-winning accommodations just minutes from Tyler Pounds Regional Airport and downtown Tyler. This hotel provides easy access to a variety of attractions and businesses, making it an ideal choice for both leisure and corporate travelers. Guests can explore nearby attractions such as Tyler State Park, Discovery Science Place, Caldwell Zoo, McClendon House, Cowan Center and Tyler Municipal Rose Gardens, all within a short drive from the hotel.

The hotel offers a range of amenities designed to make each guest's stay comfortable and convenient. All guest rooms are smoke-free and feature either one king or two queen-size beds with cozy triple sheeting. In-room amenities include a 32-inch LCD HDTV for entertainment, a spacious work desk with an ergonomic chair for business needs, and a microwave and refrigerator for added convenience. The hotel also offers a complimentary hot breakfast bar, an indoor pool with a whirlpool and sauna, a well-equipped fitness center, a convenience store, a shoe-shine station and self-laundry services.

In addition to its comfortable guest rooms and amenities, Holiday Inn Express Tyler South offers flexible options for group bookings and events. For those planning a staycation or visiting family and friends in the Tyler area, the hotel can accommodate a variety of travel needs. Just a mile away from the hotel, the UT Tyler Cowan Center serves as the "Cultural Center of East Texas," hosting national and international shows year-round, with performances ranging from comedy to Broadway shows.

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Guest Reviews

7.8

Good

Location

Holiday Inn Express Tyler South is situated in a convenient location that is perfect for both leisure and business travelers. The hotel is centrally located with easy access to major attractions and destinations. Guests have praised the location for being clean, quiet and easily accessible. The hotel is situated close to UTTyler and within walking distance from the testing site. Additionally, the hotel is conveniently located near all the major local hotspots, making it an ideal base from which to explore Tyler. Whether you're visiting for business or pleasure, the location of this hotel provides easy access to everything you need, making it a great choice for your next stay in Tyler.

Breakfast

The breakfast at the Holiday Inn Express Tyler South exceeded expectations with amazing, phenomenal and great options. While some guests found prepackaged options to be okay, others loved the delicious hot breakfast and extensive buffet. The staff was also noted to be awesome and the convenience of having breakfast and coffee was appreciated, especially with competitive pricing and Triple AAA discounts available. Some guests missed having a full breakfast and a few found the options to not be fresh. Overall, the breakfast at this IHG hotel was a highlight for many with grab and go snacks, cereal, muffins and fruits adding to the god selection, making it the best breakfast ever for some.

Rooms

If you're looking for a hotel with clean and spacious rooms, the Holiday Inn Express Tyler South may be a great option for you. Many guests have complimented the property for its cleanliness, large fluffy pillows and immaculate bathrooms. The hotel is in a nice location and features beautiful, well-decorated rooms with plenty of space to lounge. However, the rooms aren't without their faults - some guests had trouble with their room keys, experienced issues with the AC not cooling well, or were unhappy with the lack of cleanliness in their bathrooms. Some found that the furniture was not in good condition and others mentioned issues with damp carpets or water stains. Still, most guests found the beds to be comfortable and the staff to be pleasant. If you're interested in a suite, many found them to be spacious and enjoyable with jacuzzis or large beds. Overall, while the hotel is not perfect, it may be worth considering for its clean and spacious rooms in a nice location.

Beds

Guests at Holiday Inn Express Tyler South, an IHG Hotel had mixed experiences with the beds. While some praised the comfort of the big soft beds and described them as extremely comfortable or super soft, others found them uncomfortable and had issues with sunken spots. A few guests also mentioned issues with their pillow choice or not receiving the bed size they had requested upon booking. Overall, the hotel seemed to have clean rooms and comfortable beds, but guests also noted noise from the air conditioning and that the stay was overpriced.

Cleanliness

Guests have mixed feedback about the cleanliness of Holiday Inn Express Tyler South, an IHG Hotel. Some guests found the property and rooms to be immaculately clean and comfortable with big fluffy pillows and a good breakfast. However, a few guests reported finding hair in the bath, moldy shower curtains and poor housekeeping in the hallways. Some rooms had issues with noisy ACs, vibrating beds and poor drainage in the sinks. Some guests also found the hotel to be old and run down with trash cans overflowing and dead bugs on the walls. Some even reported being overcharged on their credit cards. While some guests felt that the hotel was very clean and convenient, others felt that extra measures could be taken to instill confidence in customers about the cleanliness during these times. Despite mixed feedback, guests agreed that the staff were friendly and nice.

Staff

The staff at Holiday Inn Express Tyler South, an IHG Hotel, are a major highlight of the guest experience. Guests consistently praise the genuine friendliness and helpfulness of the staff with many noting specific staff members like Audra, Jessica, Gerardo and Sarah for going above and beyond their duties. However, there were some mixed experiences with the front desk with a few guests finding the service unprofessional or rude. Nevertheless, the majority of guests were impressed with how friendly, accommodating and respectful the staff were, making their stay a truly pleasant one. The good customer service extends beyond just the front desk with guests appreciating the efforts of breakfast attendants, maids and other staff members. The only complaint regarding the staff was in regards to the cleanliness of the rooms with some guests feeling like some staff didn't care enough about maintaining cleanliness standards. Despite this, most guests agree that the staff of Holiday Inn Express Tyler South are a standout feature of this hotel.

Pool

The Holiday Inn Express Tyler South boasts an indoor heated pool which unfortunately was a letdown for some guests. While some were delighted to find a clean and inviting pool, others were disappointed to discover it closed or out of towels. Though the hot tub was unfortunately broken for one guest. Additionally, some visitors noted that the pool area had a strong smell and some even experienced burning eyes due to a high level of chlorine. However, the location provides easy access to other activities like putt putt golf next door. Despite mixed reviews, the pool remained open for guests to enjoy.

Rooms with Jacuzzi / Hot-Tub

If you're looking for a romantic getaway with a luxurious jacuzzi in your room, you may want to consider other options than the Holiday Inn Express Tyler South. While some guests raved about the excellent jacuzzi, others had less than perfect experiences with several mentioning that the jets in the tub weren't working or that they didn't get the jacuzzi suite they paid for. Some guests reported being moved to another room, while others canceled and left altogether. On top of the jacuzzi issues, some guests also reported problems with the air conditioning and one guest even had to wait for the desk attendant to clean the room because she was alone. If you're set on staying here, be sure to confirm with the hotel that your jacuzzi is in tip-top shape before checking in.

Yes, Holiday Inn Express Tyler South, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn Express Tyler South, an IHG Hotel.

No, Holiday Inn Express Tyler South, an IHG Hotel doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Tyler South, an IHG Hotel.

Yes, Holiday Inn Express Tyler South, an IHG Hotel has a gym.

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