Pousada UpSerra enjoys an enviable location right in the heart of Urubici-SC, offering easy access to tourist attractions, shops, markets and a variety of restaurants and bars. Positioned on the main avenue and nestled in the city center, the inn serves as an ideal base for exploring the area. This convenience is frequently highlighted as a major advantage by guests, who appreciate having Urubici's best features at their doorstep.
The inn receives high praise for its breakfast offerings, often described as wonderful, exceptional and spectacular with a variety of delicious and homemade options. Guests particularly enjoy the colonial coffee experience complemented by the inn's cleanliness and pleasant atmosphere. Similarly, the attached restaurant, Emporium Serra do Sol, provides an exceptional dining experience with a varied menu, excellent pasta options and a cozy, family-friendly atmosphere. The service is consistently noted for its high quality, adding to the overall charm and convenience, especially during cold days.
The rooms at Pousada UpSerra are simple yet exceptionally clean and comfortable. Many guests describe them as bright, spacious and cozy, providing adequate accommodation for those needing a place to sleep. Despite occasional issues with musty smells, noise and cramped bathrooms, the overall positive experience is not significantly dampened. The cleanliness and comfort of the rooms, evident through fresh and fragrant bed linens and meticulous attention to detail by the cleaning staff, are frequently commended.
The staff at Pousada UpSerra is recognized for their attentiveness and friendliness, contributing significantly to a warm and pleasant stay. Guests appreciate the helpfulness and kindness of the cleaning and breakfast staff, although the reception team receives mixed reviews. Despite occasional lapses in service, the overall level of hospitality and the staff's willingness to assist with local tours and suggestions is well-regarded.
Parking is an essential but mixed aspect of the guest experience with many appreciating the free, on-site and covered parking options. However, some guests mention issues with the parking being tight and disorganized, especially during busy times. Suggestions for improvement include better organization and increased security.
In conclusion, Pousada UpSerra stands out for its prime location, superb breakfast and dining experiences, exceptional cleanliness and the overall hospitality of its staff. While there are minor areas for improvement, the inn offers great value and a cozy, welcoming environment, making it a favored choice for travelers seeking convenience and quality in Urubici.
Categories
Dog Friendly
This inn is pet-friendly, allowing dogs of any size without additional fees. Cats are also allowed upon request. The combination of no pet fees and acceptance of larger dogs ensures a relaxed and cost-effective experience for pet owners.
Parking
Located in Urubici, Pousada UpSerra provides parking for guests. This is a plus for those exploring the city and surrounding natural landscapes by car.
Sustainability Journey
Room Types
Triple RoomA room with a flat-screen satellite TV. The private bathroom comes with a shower.
Standard Double or Twin RoomThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Deluxe RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Pousada UpSerra enjoys an enviable location right in the heart of Urubici-SC, offering guests easy access to everything the city has to offer. Positioned on the main avenue and nestled in the city center, the inn is well-located for visiting tourist attractions, shops and local markets. Numerous excellent restaurants and charming bars are just a short walk away, enhancing the overall convenience for visitors.
The inn's central location is frequently highlighted as a major advantage, making it an ideal base for exploring the area. Guests appreciate the proximity to key sites and the fact that everything is nearby, essentially having Urubici's best features at their doorstep. The accommodation itself is described as cozy and welcoming with well-prepared rooms and comprehensive amenities.
In addition to its prime location, the inn receives praise for its excellent breakfast offerings with a variety to please every palate. The attached restaurant is another significant draw, noted for its high-quality meals. The combination of superb location, comfortable lodging and exceptional dining options makes Pousada UpSerra a favored choice for travelers seeking both convenience and quality in Urubici.
Breakfast
'Pousada UpSerra' receives high praise for its breakfast offerings from numerous guests. Many describe the breakfast as wonderful, exceptional, excellent and spectacular, highlighting the variety and tastiness of the food served. Reviewers appreciate the homemade quality and the abundance of options available with many noting the delicious cakes and well-served dishes that make it feel like a colonial coffee experience. The breakfast's location adds to its appeal, as the inn itself is situated in a convenient and central area, enhancing the overall experience. Cleanliness and the pleasant atmosphere of the inn are additional positive points mentioned. Overall, the breakfast at 'Pousada UpSerra' consistently meets and often exceeds guest expectations, making it a standout feature of their stay.
Dinner
Pousada UpSerra offers an exceptional dining experience with its attached restaurant, Emporium Serra do Sol. Guests consistently praise the quality of the food, describing the dishes as wonderful, well-prepared and delicious. The menu is varied and includes excellent pasta options, making it a worthy choice for dinner.
The restaurant's cozy and family-friendly atmosphere adds to the charm, making it a pleasant place to enjoy a meal. The service is highly regarded with many noting the excellent level of hospitality. Additionally, the convenience of the on-site restaurant is highlighted as a significant advantage, especially during cold days.
Overall, the dinner experience at Pousada UpSerra is highly recommended by guests for its tasteful dishes, pleasant environment and top-notch service.
Rooms
Pousada UpSerra offers simple yet very clean accommodations, frequently praised for being comfortable and cozy. The rooms, although straightforward in design, provide a comfortable stay with clean environments and courteous staff. Many guests find the rooms to be bright and spacious, especially the superior ones, which are noted for their comfort.
Despite the small size of some rooms and the occasional lack of wardrobes, the rooms are generally seen as ideal for those needing a place to sleep. The beds, albeit sometimes consisting of two twin mattresses pushed together and the quality of sleep were frequently mentioned positively. Breakfast also received commendations for its quality, making mornings pleasant for guests.
On the downside, there are occasional mentions of musty smells, inadequate soundproofing and cramped bathrooms. Some guests reported issues with the shower taking time to heat up due to gas freezing. However, these minor inconveniences did not significantly dampen the overall positive experience.
Overall, Pousada UpSerra stands out for its cleanliness, comfort and the cozy environment it offers at a reasonable price point.
Beds
Pousada UpSerra offers a mix of experiences when it comes to its beds. Guests frequently praised the bed linens for being fragrant and comfortable with some highlighting the impeccable hygiene standards. Many reviews noted the beds and pillows as very comfortable, contributing to a restful night's sleep.
However, there are a few concerns that potential guests should be aware of. Some found the mattresses either too soft or too hard and there were mentions of beds being smaller and narrower than expected, which might be a discomfort for taller or larger individuals. While the rooms themselves are spacious and provide a good level of comfort, these bed size issues and the varying firmness of the mattresses were recurring themes among the less satisfied guests.
Overall, while the comfort of the bed and the cleanliness of the linens are strong points, bed size and firmness preferences might influence individual experiences.
Cleanliness
Pousada UpSerra consistently receives high marks for its cleanliness with numerous guests praising the exceptionally clean rooms and facilities. Bed linens are described as fresh and fragrant and both the bathroom and room hygiene receive top ratings. The cleaning staff is noted for their meticulous attention to detail and friendly demeanor. The entire inn, including its cozy and well-organized rooms, maintains a clean and pleasant environment. Guests appreciate the great value offered, mentioning the excellent service, helpful staff and the well-served breakfast. While some reviews highlight minor issues such as noise and parking challenges, the overall consensus points to an impeccable standard of cleanliness, comfort and service at the inn.
Staff
Pousada UpSerra boasts an exceptionally attentive and friendly staff that consistently receives high marks from guests. The overall service is highlighted for its convenience and helpfulness, making visitors feel at home. Guests particularly appreciate the attentiveness and kindness of the cleaning staff and the breakfast team, who are commended for their politeness and friendliness.
However, the reception team receives mixed reviews. While many found the receptionists to be cheerful and helpful, others noted instances of unfriendliness and lack of empathy. Despite these occasional lapses, most staff members are praised for their willingness to assist with suggestions for local tours and their exceptional service levels.
Guests also highlighted the excellent cleanliness of the rooms and the courteous nature of the staff. The service at the inn is marked by its hospitality and the team's constant effort to care for the guests, ensuring a pleasant stay.
Overall, Pousada UpSerra is recognized for its warm, attentive and efficient staff, making it a recommendable choice for travelers seeking comfort and hospitality.
Parking
Pousada UpSerra offers a mix of parking experiences for its guests. The location and convenience of the parking are frequently highlighted with several reviewers noting the free, on-site parking and its excellent location. Many guests appreciated the covered and private parking, describing it as a safe space. However, the parking area is not without its drawbacks. Some guests experienced issues such as the parking being tight, disorganized and sometimes insufficient for all guests, especially when the inn is full. The parking lot is shared with restaurant patrons which can make finding a spot competitive and there were mentions of narrow garages. Suggestions for improvement include better organization and the addition of a gate for increased security. Despite these issues, many guests found the parking met their needs and were satisfied with the availability and condition of the private and free parking options.
FAQ
No, Pousada UpSerra doesn't have any pool.
No, a spa isn't available at Pousada UpSerra.
Yes, Pousada UpSerra welcomes dogs.
Yes, parking facilities are available at Pousada UpSerra.
