Hotel El Rebozo is praised for providing a tranquil escape amidst serene surroundings, offering a balance of peace and accessibility to nearby Avandaro and Valle de Bravo. Nestled in a private subdivision, the romantic and exclusive ambiance appeals to those seeking relaxation and rest, with spacious rooms, lush gardens, and panoramic views enhancing the serene environment.
Breakfast at the hotel is a standout feature, with guests frequently delighted by the delectable buffet-style offerings despite occasional service delays. The warm hospitality during the meal creates a welcoming start to the day, making breakfast experiences highly recommended.
Rooms at Hotel El Rebozo are noted for their spaciousness, comfort, and attractive decor. The meticulous cleanliness and charming elements like garden views and fireplaces contribute to a cozy and restful stay. However, there are occasional maintenance issues, such as cold temperatures, saggy mattresses, and varying bed heights.
Consistent cleanliness and well-maintained facilities characterize the hotel, with beautifully tended gardens adding to its appeal. The staff receives high marks for their friendliness and exceptional service, fostering a warm and welcoming environment that enhances guest satisfaction.
While the hotel offers a charming atmosphere, it faces challenges with Wi-Fi connectivity. Many guests report weak or non-existent signals, which is a significant concern for those needing reliable internet access.
Dining experiences leave mixed impressions, with some guests enjoying the food while others find the menu limited and pricing high. Dinner service is often restricted to weekends, and additional food facilities are lacking, leading some guests to seek external dining options.
The pool receives varied feedback, with some appreciating the good temperature, while others find it unheated and in need of maintenance. Family-friendly amenities, such as a children's play area and spacious grounds, make the hotel a delightful choice for families, despite occasional concerns about the pool.
Overall, Hotel El Rebozo offers a peaceful and family-friendly retreat with attentive staff and comfortable accommodations, though certain areas like dining, Wi-Fi, and pool maintenance could benefit from improvement.
Categories
Golf
This hotel is identified as a golf hotel in Valle de Bravo, suggesting it provides good access to local golf courses or caters specifically to golf enthusiasts in the region.
Spa
Hotel El Rebozo is identified as a spa hotel in Valle de Bravo by multiple travel resources, indicating it provides services and facilities focused on guest wellness and relaxation.
Pool
Located near Avandaro, this hotel likely offers a relaxing pool experience given the town's reputation for tourism. The pool is a key amenity for guests seeking relaxation.
Outdoor Pool
Parking
This hotel offers parking facilities for its guests. It is located near Circuito Avandaro.
Accessible
This hotel features rooms and facilities specifically designed for disabled guests. It also offers wheelchair access throughout the property.
Outdoor Pool
This hotel includes an outdoor pool among its amenities.
Family
Boutique-Style
Luxury
Sustainability Journey
Romantic
Business
5 Star
Room Types
Standard Twin RoomThe fireplace is the standout feature of this twin room. The spacious twin room features a private entrance, as well as a private bathroom boasting a shower. This twin room offers a TV with satellite channels. The unit has 2 beds.
Standard King RoomThe fireplace is the standout feature of this double room. The spacious double room features a private entrance, as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Nestled away from the bustling hubs, Hotel El Rebozo offers a tranquil retreat for visitors looking to unwind amidst serene surroundings. The hotel's location strikes a balance between being remote yet conveniently accessible to both Avandaro and Valle de Bravo, making it an excellent choice for those who appreciate tranquility without sacrificing proximity to local attractions. Guests appreciate the peaceful ambiance afforded by its placement within a private subdivision, surrounded by lush nature and offering panoramic views.
Despite its positioning about 7 km from the center of Valle de Bravo, the area provides a nice respite from the hustle and bustle. The neighborhood exudes exclusivity and serenity, making it an ideal spot for relaxation and rest. The spacious rooms cater to comfort, with the hotel's grounds featuring beautiful, well-maintained gardens and a charming garden restaurant that serves delightful breakfast options.
For those seeking accessibility, the hotel is accommodating to guests with disabilities. It appeals to those who value a quiet environment, presenting a simple yet inviting setting amidst magical natural landscapes. Whether one is drawn to the calming aura of its quiet location or the allure of its scenic beauty, Hotel El Rebozo stands out as a harmonious haven, promising guests a refreshing escape filled with tranquility.
Breakfast
At Hotel El Rebozo, guests find themselves enjoying a breakfast experience that leaves a lasting impression for its delightful offerings. Many visitors have praised the breakfast as being very good, with a delectable buffet-style presentation that pleases the palate. The hospitality accompanying breakfast is noted to be excellent, contributing to a welcoming and satisfying start to the day. The food is described as tasty and excellent, making the mornings at this hotel highly recommended by many.
Despite some logistical hiccups like service delays due to understaffing, guests still appreciate the abundant and flavorful breakfast choices available, such as the delicious chilaquiles and other inviting options. However, the menu could benefit from more variety, as it currently offers a limited selection that could be enhanced with additional offerings to suit diverse tastes. While breakfast is not included with the stay, many diners agree that the quality and taste justify the extra expense. Overall, Hotel El Rebozo offers a breakfast experience that delights many, with room for slight improvements to elevate it further.
Dinner
Hotel El Rebozo leaves guests with mixed impressions when it comes to dining experiences. While some have enjoyed delicious dinner offerings, others have found the restaurant menu to be limited and the food simple or unsatisfactory. The restaurant's service availability is inconsistent, often restricted to weekends, and there have been concerns about long waiting times even with few guests. Unfortunately, the hotel does not offer dining service during low season, leading guests to seek out external options. Pricing for meals is perceived as expensive by some visitors. The absence of additional food facilities, such as a small shop or mini-market, adds to the challenges of dining at the hotel. Overall, guests have experienced fluctuating levels of satisfaction with the dining and restaurant service available at Hotel El Rebozo.
Rooms
Nestled amidst scenic beauty, Hotel El Rebozo offers a delightful stay with a blend of comfort and ample space. Guests frequently applaud the generous size and appealing decor of the rooms, which provide a cozy escape. The comfort of the beds and pillows enhances the restful experience, contributing to the overall positive sentiment about room comfort. Many visitors appreciate the meticulous cleanliness in most rooms, with some noting that the spotless environment adds to the hotel's charm.
While the accommodations are generally inviting, a few areas do need attention. Some guests have noticed issues with maintenance, such as saggy mattresses and occasional bathroom cleanliness concerns. Temperature control might also be an issue, as multiple reviews mention that rooms can be too cold. Additionally, a couple of rooms had issues with humidity and varied bed heights.
The hotel's scenic garden views contribute to the appeal of the larger rooms, and the presence of a fireplace in some adds a warm, homely touch. With friendly reception services and the convenience of a late check-out at 1 PM, the overall experience at Hotel El Rebozo is marked by attentive service and a comfortable stay, despite a few areas that could benefit from improvements.
Beds
The beds at Hotel El Rebozo receive a largely positive range of feedback from guests. Many reviews highlight their comfort, with phrases like comfortable bed and comfortable beds frequently mentioned. Guests appreciate the spaciousness of the beds, describing them as massive and delightful. Several guests have even gone so far as to label the beds as divine and delicious, showcasing high satisfaction. However, experiences can be subjective, as some guests did find certain mattresses too hard, too soft, or occasionally saggy with an unpleasant smell. Overall, the comfort and size of the beds tend to leave a favorable impression on hotel guests.
Cleanliness
Hotel El Rebozo impresses guests with its consistent cleanliness and well-maintained facilities. Visitors frequently commend the hotel for its neat and tidy environment, with many praising the cleanliness of the rooms and describing them as very clean and comfortable. The hotel's surroundings are noted as beautiful, with plenty of vegetation that adds to its charm. Guests appreciate the comfortable beds and find the overall atmosphere both pleasant and inviting.
While the general consensus highlights the hotel's meticulous standards of cleanliness, a few observations pointed out areas in need of attention, such as cobwebs behind the bedside tables and a very dirty pool. Some guests mentioned that the bathrooms seemed old and in need of refurbishment.
The staff receives high marks for their friendliness and hospitality, further enhancing the guests' experience. The combination of cleanliness, well-maintained facilities, and attentive employees makes Hotel El Rebozo a commendable destination for those seeking a clean and comfortable stay.
Staff
Hotel El Rebozo is consistently praised by its guests for outstanding hospitality. The staff is a highlight, frequently described as friendly, attentive, and exceptionally kind. From reception to the restaurant, team members provide efficient service, ensuring that every visitor feels well-cared-for throughout their stay. The staff's dedication to customer satisfaction is evident, and their friendliness and accessibility make guests feel at ease. Moreover, the overall attention and service provided are often noted as excellent, contributing significantly to the comfort and enjoyment of their guests. Despite the occasional mention of noise at night, likely an isolated incident, the overall impression of the staff remains overwhelmingly positive, highlighting the warm and welcoming environment they help to create.
Wi-Fi
Hotel El Rebozo offers a charming stay with numerous amenities, but when it comes to internet access, there are notable issues. Guests frequently experience poor Wi-Fi connectivity, particularly in the rooms. Many have reported weak or non-existent signals, making it challenging to stay connected during their visit. Wi-Fi accessibility appears to be a significant concern, as the service often fails to function effectively throughout the hotel complex. Such feedback highlights an area in need of improvement for those looking to stay connected during their travels.
Pool
When evaluating the pool at Hotel El Rebozo, it's apparent that guests have mixed feelings. While some found that the pool had a good temperature and hot water delightful for children, many others noted that the pool is not heated, with water often described as cold or even freezing. Guests also mentioned that it needs significant maintenance and cleaning, with some reports of it looking dirty and having a low water level. The lack of shade was another point of concern. However, amidst these critiques, there is appreciation for the times when the pool and facilities were clean and when the water temperature was pleasant.
Family
Hotel El Rebozo emerges as a delightful destination for families looking to unwind and spend quality time together. The hotel is incredibly family-friendly, creating an atmosphere where both adults and children can enjoy a peaceful and relaxing stay. Children are captivated by the play area designed especially for their entertainment, adding an extra layer of enjoyment to their visit. Families can relish leisurely walks through the hotel grounds, taking in the well-maintained gardens and appreciating the overall cleanliness that ensures a comfortable stay. Though there might be occasional concerns, like the condition of the pool, the overall experience is enhanced by the attentive and friendly staff and charming decor. Whether it's the tranquility or the kid-friendly amenities, Hotel El Rebozo has what guests need for a restful family retreat.
FAQ
Yes, Hotel El Rebozo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel El Rebozo.
No, Hotel El Rebozo doesn't allow dogs.
Yes, parking facilities are available at Hotel El Rebozo.
