Complex Khutor

Vel'ka Omelyana , , Dubnivska Street 11b/1 (Show on Map)
8.6
Very Good


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Summary of reviewsComplex Khutor is a highly praised hotel thanks to its strategic location along the Lviv-Kyiv highway, making it especially convenient for travelers on long journeys. The hotel provides easy access from the main road, secure parking and a peaceful atmosphere despite its proximity to the highway. Guests appreciate the clean, cozy rooms and attentive staff, creating an overall hospitable experience. This balance of accessibility and tranquility makes it an appealing choice for both short-term visitors and those on overnight stays.

Breakfast at Complex Khutor is simple yet nourishing with options like scrambled eggs, omelets or pancakes, paired with tea or coffee. Guests find the meals delicious and hearty, enhancing their overall stay. Similarly, the hotel’s restaurant garners high praise for its home-cooked, delicious food, affordable prices and cozy atmosphere. The 24-hour operation of the café ensures guests can enjoy a tasty meal at any time, adding significant value to their experience.

The rooms are described as spacious, clean and cozy with modern décor. Many guests appreciate the good sound insulation, high ceilings and comfortable beds. While there are occasional mentions of missing amenities, the overall comfort and favorable pricing make up for these minor issues. Although a few guests point out some problems with room temperature and cleanliness, these complaints are isolated with the general consensus indicating that rooms provide a pleasant stay within a beautiful setting.

Cleanliness is a strong point with many guests commending the well-maintained facilities and the hotel's warm ambiance. While some feedback suggests improvements could be made in areas like linens and overall cleaning frequency, the overall sentiment remains positive.

The staff at Complex Khutor are frequently praised for their friendly, polite and attentive service. Guests highlight the excellent customer service with specific mentions of helpful and courteous staff members. This positive atmosphere significantly enhances the overall guest experience.

The swimming pool facilities are a notable attraction, providing guests with ample relaxation opportunities. Although some note occasional closures and cleanliness issues, the variety and quality of the pools generally receive positive feedback.

Guests also highlight the convenience and security of the parking facilities, which are comfortably located and under surveillance. This feature adds to the overall appeal of the hotel, particularly for those traveling by car.

Lastly, the comfort of the beds is another positive aspect frequently mentioned by guests. Despite a few drawbacks related to pillows and some furniture, the general sentiment is that the beds provide a restful and comfortable sleep experience.

Overall, Complex Khutor delivers a highly satisfying experience with its strategic location, delicious meals, comfortable rooms, excellent service and appealing amenities, making it a favored stopover for many travelers.
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Room Types
Standard Double Room This room comes with air conditioning, cable TV and a desk.

Standard Twin Room This room comes with air conditioning, cable TV and a desk.

Junior Suite This suite comes with air conditioning, cable TV, a desk and minibar. It features seating area.

Suite This suite comes with air conditioning, cable TV, a desk and minibar. It features a living room and a modern bathroom with a spa bath.

Studio Featuring free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio features air conditioning, a private entrance, a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit has 1 bed.

Apartment - Split Level This apartment has air conditioning, a private entrance, a flat-screen TV with cable channels and a balcony. The unit has 3 beds.

Studio The air-conditioned studio offers a flat-screen TV with cable channels, a private entrance, a wardrobe and heating. The unit offers 1 bed.

Studio The studio features air conditioning, a private entrance, a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Complex Khutor boasts a highly praised location that makes it ideal for travelers. Perfectly situated along the Lviv-Kyiv highway, the hotel provides easy access from the main road, making it a convenient pitstop for those on long journeys. Despite its proximity to the bustling highway, the hotel manages to maintain a calm and quiet atmosphere, thanks to well-designed rooms that face an inner courtyard and a substantial amount of planted trees.

Guests consistently highlight the convenience of the hotel’s location for overnight stays, especially for those traveling by car. The secure parking facility and easy-to-find entrance add to the hotel's appeal for transient visitors. Located on the outskirts of Rivne, the complex is not far from the city, yet offers a tranquil suburban setting.

Additionally, the clean and cozy rooms, combined with a pleasant and attentive team, enhance the overall experience, making Complex Khutor not just a convenient stopover but also a comfortable and hospitable one. The hotel effectively balances accessibility with serenity, making it a great option for both short-term and overnight stays on the road.

Breakfast
At Complex Khutor, guests can look forward to a simple yet nourishing breakfast experience. While the breakfast service begins at 9:00 AM, which some found a bit late, the overall quality has been appreciated. Guests enjoyed choosing between scrambled eggs, omelets or pancakes, often paired with tea or coffee. The breakfasts are included in the room rate, making it a convenient and cost-effective option. Despite the limited options, the meals were described as delicious and hearty with particular praise for the pancakes and the overall homemade feel of the food. The consistency and pleasant taste of the breakfasts have made a lasting impression, contributing positively to the guests' stay.

Dinner
The restaurant at Complex Khutor is highly praised for its delicious and home-cooked style food, making guests feel like they're dining with old friends. Visitors often highlight the tastiness of the meals and the diversity of the cuisine offered. The restaurant impresses with its elegant interior and cozy atmosphere combined with affordable prices. Many appreciate the moderate and reasonable pricing for such high-quality food.

Guests have noted the surprising affordability and delightful flavors with some mentioning that they even stop by for a meal when not staying at the hotel. The restaurant is accommodating, even offering late-night dinner preparations for those arriving after hours. The 24-hour operation of the café ensures that guests can enjoy a delicious meal at any time, enhancing the overall convenience and satisfaction of their stay.

Overall, the restaurant is an appealing feature that adds significant value to the Complex Khutor experience with mouth-watering food and comfort being key highlights from guest reviews.

Rooms
Complex Khutor offers a variety of room options that generally meet the needs of travelers looking for a comfortable stay. Many guests describe the rooms as spacious, clean and cozy, often highlighting the modern and stylish décor. The rooms are well-maintained with good sound insulation and high ceilings and many find them warm and home-like, suitable even for short overnight stays. Cleanliness is frequently noted with clean and comfortable rooms being a recurring theme.

Guests appreciate the modern apartments and neat, cozy living spaces that are well-equipped, although there are occasional mentions of missing amenities like hairdryers and refrigerators. Some rooms have interesting designs and include Smart TVs, making the stay more enjoyable. The overall comfort is enhanced by the favorable pricing and high level of cleanliness with beds described as particularly comfortable.

However, a few negative points are mentioned. Some guests have reported issues with room temperature, describing certain spaces as cold or damp. There have also been isolated complaints about the cleanliness and condition of the rooms, including dust, barely warm shower water, unpleasant smells and the need for general repairs and cleaning. Despite these minor setbacks, the overall consensus indicates that rooms are quite satisfactory for their price range, offering a pleasant and comfortable stay within a beautiful territory.

Beds
When it comes to the quality of the beds at Complex Khutor, the reviews largely highlight a satisfactory experience for guests with many noting the comfort and warmth provided. Guests frequently described the beds as good, comfortable and clean with several appreciating the luxurious feel of the double beds. The mattresses were particularly praised for their comfort, contributing to restful nights.

However, a few drawbacks were also pointed out. Several reviewers found the pillows to be tiny and uncomfortable, impacting the overall sleep quality. A few guests mentioned that the beds were worn-out and some noted that the sofas creak. The lack of hangers for clothes was an inconvenience for some and a few guests had to resort to wearing thermals to feel comfortable at night. Despite these occasional issues, the general sentiment leaned towards a positive sleep experience at the hotel.

Cleanliness
Complex Khutor generally receives high praise for its cleanliness. Guests frequently mention clean rooms and well-maintained facilities, highlighting the warm and cozy ambiance they experience. The cleanliness and tidiness of the rooms are consistently noted with many appreciating the modern design and comfortable, clean beds. Reviews also commend the courteous service and the shining plumbing fixtures.

However, not all feedback is positive. Some guests point out areas for improvement, such as old and discolored bed linens and substandard textiles like towels and bedspreads. A few reviews mention the need for more frequent cleaning in some parts of the hotel, including the baths and the surrounding territory, which could do with a bit more attention. Nonetheless, the overall sentiment reflects a well-kept environment, making Complex Khutor a generally clean and comfortable place to stay.

Staff
Nestled in a charming locale, Complex Khutor boasts a team of staff who consistently receive commendations for their amiable and professional demeanor. Numerous guest reviews highlight the exceptional performance of the staff, repeatedly describing them as friendly, polite and attentive. The hotel administrators, frequently mentioned by name, are praised for their excellent customer service and problem-solving skills, such as the receptionist Nastia and the administrator Olya.

Guests are impressed by the positive atmosphere created by the courteous, welcoming staff who go above and beyond to meet guests' needs. Whether it's assisting with additional questions, providing recommendations for more economical accommodations or greeting late arrivals with a warm welcome, the staff's dedication to hospitality stands out. The prompt and helpful response during a room availability issue left guests particularly satisfied.

Despite some logistical concerns, such as the location of the reception and limited lighting in certain areas, the overall impression remains favorable due to the staff's genuine friendliness and professionalism. Special mentions of honesty and helpfulness further underscore the positive guest experiences, making Complex Khutor a memorable stay largely because of its remarkable staff.

Pool
Complex Khutor offers a range of swimming pool facilities that are highly appreciated by many guests. The property features not just one, but two pools, integrated within a beautiful and well-maintained territory. Many visitors have enjoyed using the pool extensively and noted the additional facilities, such as saunas and courts, which provide a comprehensive leisure experience. The pool area is part of a more extensive water park, adding to its appeal for those looking to relax and have fun.

However, some guests have pointed out inconsistencies, such as occasional closures and cleanliness issues. Despite these minor drawbacks, the quality and variety of the pools generally make them a significant attraction of the hotel, encouraging guests to return for the experience. Poolside relaxation is enhanced by the availability of nearby amenities like gazebos and barbecue spots, making Complex Khutor a promising destination for pool enthusiasts.

Parking
Guests of 'Complex Khutor' frequently highlight the convenience and security of the parking facilities. The parking area is described as comfortable, safe and under surveillance, providing peace of mind for guests. The availability of on-site, free and secured parking adds to the appeal with multiple reviews indicating that parking was a priority feature of their stay. Visitors also appreciated the affordability of the parking options. The strategic location of the parking area near the complex further enhances the overall convenience for guests.


Yes, Complex Khutor has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Complex Khutor.

Yes, Complex Khutor welcomes dogs.

Yes, parking facilities are available at Complex Khutor.

No, Complex Khutor doesn't have a gym.

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