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Summary of reviewsSão Cristóvão Nature Country Hotel is widely praised for its stunning and tranquil location, nestled amid the serene natural surroundings of beautiful landscapes, lakes and rivers. Its geographical position makes it an ideal base for exploring Gerês and Trás-os-Montes. The well-kept green spaces and gardens enhance the peaceful ambiance, offering exceptional scenery and a relaxing retreat, all complemented by cozy and spacious rooms.
The breakfast experience is generally well-received, featuring a varied and abundant buffet that includes freshly made eggs and homemade cakes, ensuring a complete and satisfying start to the day. Likewise, the dining experience, especially dinner, garners high praise for the quality and presentation of its homemade dishes, served by friendly and efficient staff in a cozy, familiar atmosphere.
Guests appreciate the comfort, cleanliness and beautiful views provided by the rooms, despite minor issues with outdated furnishings and occasional maintenance problems. The hotel upholds high standards of cleanliness with well-maintained facilities and spotless rooms, although there are sporadic mentions of minor lapses.
The staff at São Cristóvão Nature Country Hotel receive commendations for their exceptional service, characterized by friendliness, helpfulness and a welcoming family atmosphere. This dedication to high-quality service significantly enhances the overall guest experience.
The hotel’s pool is another highlight, praised for its size, beauty and surrounding ambiance, although some guests noted cleanliness issues. The outdoor pool, when well-maintained, becomes a significant asset to the stay.
Ample and convenient free parking is available for guests, contributing to a hassle-free experience. Families find the hotel particularly accommodating, offering a variety of amenities and activities for children, maintaining a family-friendly environment.
While the WiFi service is an area needing improvement, particularly in the rooms and bed comfort varies with some guests noting issues with mattresses and pillows, the overall positive aspects of São Cristóvão Nature Country Hotel overshadow these minor drawbacks.
For guests with disabilities, the hotel provides accessible rooms and facilities, though improvements in bedding comfort could enhance the experience further.
Overall, São Cristóvão Nature Country Hotel offers a delightful retreat with its serene location, friendly service and various amenities, making it a worthwhile destination for a peaceful and enjoyable stay. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Accessible Hotel
Room Types
Double or Twin RoomThis room includes refrigerator and a seating area with a TV. Each has a private bathroom with free toiletries.
Guests should inform the property of their bedding preference when booking, through the Special Requests box.
Double Room with Romantic PackageThis room includes a refrigerator and a seating area with a TV. Each has a private bathroom with free toiletries.
The package includes:
- Sparkling wine and bonbons in the room on arrival;
- Breakfast.
Budget Double RoomThis double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as lake views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
São Cristóvão Nature Country Hotel is highly praised for its stunning and tranquil location. Nestled in beautiful and quiet surroundings, the hotel offers a serene escape amid nature. Guests frequently commend the exceptional and extraordinary setting, particularly emphasizing the peaceful ambiance, which is ideal for a restful weekend.
The hotel is perfectly situated for exploring the picturesque landscapes of the nearby reservoir and dam, offering breathtaking views of the lake/river and surrounding greenery. Its geographical position makes it a fantastic base for discovering Gerês and Trás-os-Montes, albeit a bit distant from certain attractions.
Visitors appreciate the well-kept green spaces and gardens around the hotel, enhancing its already delightful atmosphere. The cozy and spacious rooms contribute to the relaxing experience, complemented by excellent service.
Overall, the São Cristóvão Nature Country Hotel's location is considered unbeatable for those looking to unwind in a beautiful and peaceful setting with a balanced price-quality ratio adding more value to the stay.
Breakfast
The breakfast experience at São Cristóvão Nature Country Hotel generally receives positive feedback from guests. Many reviewers describe the breakfast as good, very good, delicious and excellent, noting its varied and abundant nature. The breakfast buffet offers a wide variety of choices, including freshly made eggs and home-made cakes that add a special touch.
Guests appreciate the extensive selection and quality of the food, highlighting that the breakfast is complete and sufficient. Some guests mention a pleasant dining experience with coffee being served directly at their tables.
Despite the overwhelming positive comments, there are a few areas noted for improvement. Some reviews mention industrial products and a preference for more homemade options. A few guests found the breakfast to be simple or with little variety, especially considering the price. Nonetheless, the majority of reviews praise the breakfast, contributing to an enjoyable stay at the hotel.
Dinner
São Cristóvão Nature Country Hotel is widely praised for its dining experience with guests frequently complimenting the quality of the food. Many reviewers highlight the "excellent meals," "good food," and "homemade food of great quality." The restaurant receives accolades for its "very good" and "excellent" service, characterized by its "super fast" and friendly demeanor. The atmosphere is described as cozy and familiar, contributing to a pleasant dining experience.
However, some guests note limitations. The restaurant menu is considered by some to be "incomprehensible" and "very limited," with a few dishes perceived as overpriced. Despite these concerns, the preparation and presentation of the food, especially dinner, consistently earn positive remarks for being "very good," "delightful," and "well-prepared." Traditional, local cuisine is a highlight, melding quality and quantity into a satisfying culinary experience.
The dinner service is particularly commended for being punctual and offering a few well-chosen options. The memorable homemade dishes, served with a smile, leave a lasting impression on many. Overall, the dining at São Cristóvão Nature Country Hotel tends to meet and often exceed, guest expectations, making it a notable aspect of their stay.
Rooms
São Cristóvão Nature Country Hotel offers rooms that are generally praised for their comfort, spaciousness and beautiful views. Many guests appreciated the modern, clean and bright ambiance of the rooms, often highlighting the pleasant scenery from their balconies, which overlook mountains, lakes and rivers. The tranquility and cozy atmospheres provided by the rooms are recurring positive points, contributing to the relaxing stay many guests reported.
However, some guests pointed out certain issues such as outdated furnishings, inadequate sound insulation and occasional maintenance problems like broken faucets and non-functional whirlpool bathtubs. Despite these occasional setbacks, the overall sentiment suggests that the majority of guests found their rooms to be comfortable, clean and well-designed for a comforting stay.
Beds
The beds at São Cristóvão Nature Country Hotel evoke mixed reactions from guests with notable emphasis on both extremes of comfort. On the positive side, many found the beds to be super comfortable and praised their large size, often mentioning the king-size option as particularly appealing. The cleanliness of the beds has also been positively highlighted. However, several guests experienced discomfort due to poor-quality mattresses and pillows with specific complaints about hard mattresses, protruding springs and small or hard pillows. It seems that while the hotel does offer some extremely comfortable beds, there is inconsistency in the quality of the mattresses and bedding provided.
Cleanliness
São Cristóvão Nature Country Hotel generally receives high marks for cleanliness from its guests with many emphasizing the remarkable and top-notch upkeep throughout the premises. Visitors frequently note the clean and pleasant facilities, including very clean rooms and beautiful spa areas. The spacious rooms and bathrooms add to the comfortable experience, coupled with daily room cleaning and towel changes. Friendly and helpful staff contribute to maintaining the overall cleanliness, further enhancing the stay.
The outdoor spaces and gardens are also well-maintained, providing a pristine environment for relaxation and enjoyment. Many guests appreciate the cleanliness of the pool area and the beautiful views from their clean accommodations.
However, there are occasional criticisms with a minority of reviews pointing out lapses, such as rooms and bathrooms where cleaning left much to be desired, spider webs and algae-covered walls. Some reviews also mention that the hotel's general maintenance and specific areas of hygiene need improvement. Despite these occasional negative remarks, the majority of guests seem satisfied with the hotel’s commitment to cleanliness.
Staff
The São Cristóvão Nature Country Hotel consistently receives glowing reviews about its staff’s exceptional service. Guests frequently highlight the friendliness and helpfulness of the staff with special mentions of their courteous, efficient and attentive nature. Phrases such as super friendly, always available and very accommodating echo throughout the reviews. Patrons appreciated the personal touch and the family atmosphere that the hotel staff fosters, making them feel at home.
Excellent management and the competence of the team, specifically noting staff members like Patrick, were also points of recognition. The positive and sympathetic approach from each employee, from the reception to the cleaning crew, was praised. This consistent friendliness and willingness to assist contributed significantly to the overall positive experience of the guests.
Despite an occasional mention of unhelpfulness and inefficient service, the vast majority of reviews commend the staff’s enthusiastic and professional attitude. This dedication to high-quality service, combined with their warm hospitality, allows São Cristóvão Nature Country Hotel to maintain a strong reputation for its welcoming environment and attentive care.
Wi-Fi
The WiFi experience at São Cristóvão Nature Country Hotel is an area needing improvement, especially in the rooms where the signal is often weak or nonexistent. Guests have reported difficulties in accessing WiFi, noting that the signal strength is quite low, leading to unreliable connectivity. Some have also mentioned issues with the TV signal along with WiFi failures. While the setting of the hotel promises a retreat into nature, those needing reliable internet access may encounter frustrations. Overall, the hotel could benefit from enhancing its WiFi facilities to better meet guest expectations.
Pool
The São Cristóvão Nature Country Hotel boasts a notably large and spacious swimming pool that many guests find ideal for swimming and relaxing. The pool area is often described as very beautiful with a breath-taking view that enhances the overall appeal. Guests frequently highlight the pool as a significant attraction, referring to it as superb, exceptional and in some cases, even spectacular.
While the pool’s size and setting receive considerable praise, many reviews point out issues with the pool's cleanliness. Complaints range from slightly cloudy water to more severe cleanliness concerns, including dirty and green water and a poor cleaning system. Some reviews mention that the pool was sometimes not usable due to its condition, which detracts from the otherwise positive reception of the pool area.
Despite these issues, when well-maintained, the pool is seen as a major asset of the hotel with an adjacent hot tub providing an additional point of enjoyment. Overall, the pool at São Cristóvão Nature Country Hotel has the potential to be a highlight of any stay, provided the maintenance issues are addressed.
Parking
Guests at São Cristóvão Nature Country Hotel have consistently praised the parking facilities. The hotel offers a large selection of private parking spaces that are free and conveniently available for guests. The ease and accessibility of parking have been noted positively with some guests highlighting the availability of separate and nearby parking spaces. Overall, the parking situation at the hotel has been deemed acceptable and satisfactory by those who have stayed there.
Family
São Cristóvão Nature Country Hotel offers a range of activities and amenities that cater to families with children. The hotel staff is attentive, providing baby beds for the youngest guests, ensuring a comfortable stay. The atmosphere is notably family-friendly with a warm, welcoming environment and a sense of tranquility perfect for relaxation. The hotel is a family-run establishment, which adds to its charm and personal touch. Parents can enjoy the well-maintained outdoor spaces and gardens, while children can have fun with hammocks, lounge chairs, swings and a trampoline. The on-site restaurant is also family-friendly, making dining convenient and enjoyable. Overall, the hotel creates a serene and enjoyable experience for families looking to unwind together.
Accessible
The São Cristóvão Nature Country Hotel has taken significant steps to accommodate guests with disabilities. The hotel offers rooms specifically adapted for disabled individuals, ensuring comfortable and accessible lodging. Navigating both the interior and exterior of the premises is made easy, reflecting thoughtful design for guests with limited mobility. Cleanliness stands out as a positive aspect with reviews highlighting the hotel's neat and well-maintained environment. Additionally, the pool area receives high praise for its excellence. However, some guests noted issues with the bedding, describing the mattresses as hard and the pillows as both hard and small. Despite these minor drawbacks, the hotel provides a generally welcoming and accessible stay for those with disabilities.
Outdoor Pool
The outdoor pool at São Cristóvão Nature Country Hotel is notably large and spacious, offering ample room for guests to swim and relax. The pool area is well-equipped with furniture, making it a comfortable spot for lounging. Guests have commented on the pleasant and inviting atmosphere around the pool with its excellent and well-maintained surroundings. The pool itself is described as both huge and deep, providing a spectacular addition to the overall experience at the hotel. The consistently positive feedback highlights the pool as a standout feature of the stay.
No, São Cristóvão Nature Country Hotel doesn't have any pool.
No, a spa isn't available at São Cristóvão Nature Country Hotel.
No, São Cristóvão Nature Country Hotel doesn't allow dogs.
No, parking facilities aren't available at São Cristóvão Nature Country Hotel.
No, São Cristóvão Nature Country Hotel doesn't have a gym.