Hotel Candilejas Playa

Veracruz , , Juan Barragan No. 35 Col. Flores Magón (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Candilejas Playa is consistently praised for its stellar beachfront location, offering stunning ocean views from rooms and balconies. Its proximity to Juaro Beach and the downtown area provides convenience for guests looking to explore nearby attractions, the boardwalk and local dining options. The hotel's prime setting makes it an ideal choice for visitors wanting both beach access and urban amenities.

Cleanliness and friendly staff are commonly noted as enhancing the guest experience. Many reviewers commend the hotel for being well-maintained with clean bathrooms and linens frequently mentioned. The staff receives high marks for attentiveness and politeness, contributing to a welcoming atmosphere. Housekeeping is particularly praised for keeping the rooms in good order. However, there are some mixed reviews about the reception staff, indicating occasional issues with customer care during check-in.

Rooms at Hotel Candilejas Playa offer a varied experience. While some guests find the rooms comfortable and enjoy features like balconies, others report issues such as cramped spaces, old and poorly maintained facilities and inconsistent cleanliness. Instances of stained sheets and sightings of pests like cockroaches have been mentioned. Despite occasional reports of beautiful and comfortable rooms, the need for substantial updates and standardization in maintenance and cleanliness is apparent.

The accessibility to local attractions and the mesmerizing sea views are among the hotel's best features. Guests frequently enjoy meals on the terrace and appreciate waking up to picturesque seaside vistas.

Despite its strengths, the hotel's internet service is a notable weakness with many guests expressing dissatisfaction over the unreliable and slow WiFi. Additionally, the parking facility, though available, is noted for being limited in size and sometimes challenging during busy periods. The comfort of the beds also receives mixed reviews with some guests finding them too hard or old and others experiencing maintenance issues.

Overall, Hotel Candilejas Playa stands out for its remarkable beachfront location, affordability, friendly service and excellent views. These factors make it an attractive option for budget-conscious travelers looking to enjoy coastal living and convenient access to Veracruz's attractions, though potential guests should be aware of the inconsistencies in room quality and internet services.
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Categories
Beachfront Hotel

Hotel near The Beach

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

3-Star Hotel

Room Types
Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Standard Double Room with Two Double Beds This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
Hotel Candilejas Playa consistently receives high praise for its stellar location. Nestled right in front of the beach and close to the downtown area, the hotel's setting offers both convenience and beautiful seaside views. Many guests appreciate the proximity to the boardwalk, aquarium and various restaurants, making it a prime spot for those who enjoy walking to nearby attractions and local dining options.

The ocean views from the balconies and terrace are frequently highlighted as one of the hotel's best features. Guests mention waking up to stunning sea vistas and enjoying meals on the terrace with panoramic views of Veracruz. The central location also provides easy access to the historic center and other key points of interest, whether on foot or by car.

Cleanliness and friendly staff further enhance the experience, ensuring guests feel comfortable and well-taken care of during their stay. With this combination of a prime beachside location, excellent views and accessibility to local attractions, Hotel Candilejas Playa stands out as an ideal choice for visitors looking to explore Veracruz while enjoying a comfortable and scenic stay.

Rooms
Hotel Candilejas Playa offers a mix of amenities and experiences for its guests, though there is a substantial need for maintenance and renovation throughout. The rooms vary widely in size with many being noted as quite small and cramped, which can be especially challenging for those with mobility aids. While spacious rooms exist, these are less commonly highlighted.

Cleanliness is an inconsistent factor; some guests praise the rooms for being very clean and comfortable, while others report issues such as stained sheets, cockroach sightings and general dirtiness. The state of the facilities and appliances is also a common concern with many reports of old, poorly maintained and leaking fixtures, particularly in the bathrooms. This detracts from the overall room experience despite the occasional room being described as beautiful and possessing comfortable bedding.

Balconies are a positive aspect for some rooms, adding a welcome feature for those seeking a view. However, privacy can be an issue due to door materials and functionality problems are common, such as non-closing doors and noisy air conditioning units.

The hotel's location is often praised for its convenience and the staff receive occasional compliments for their friendliness. Despite this, there are several reports of unpleasant experiences at check-in, such as reservation mishandlings and the necessity to switch rooms, often at a financial discrepancy not in the guest's favor.

Overall, while the Hotel Candilejas Playa has some redeeming qualities, such as comfortable bedding in certain instances and a good location, it clearly requires substantial updates and consistent standards in cleanliness and maintenance to enhance the guest experience.

Beds
Hotel Candilejas Playa has garnered mixed reviews about its beds with some guests appreciating their comfort and others finding them lacking. Several guests noted that the beds and air conditioning made for a pleasant stay with a few pointing out that the bedding and pillows added to the comfort. However, numerous reviews indicated that the beds and mattresses were too hard, old and uncomfortable. Reports of stained and dusty bed linens and towels, as well as unpleasant odors from the mattresses, contributed to some guests' dissatisfaction. Occasional issues with bed maintenance, such as broken headboards and missing bed legs, were also mentioned. Instances of cockroaches in rooms were noted but left unresolved due to the lack of alternative accommodations. Despite some beds being described as more comfortable by a few, the overall impression suggests that improvements in bed quality and cleanliness are needed at Hotel Candilejas Playa.

Cleanliness
Hotel Candilejas Playa receives a mixed assortment of reviews, particularly concerning cleanliness. On the positive side, numerous guests remarked on the excellent cleaning standards of the rooms and common areas. Rooms were frequently described as clean, practical and well-maintained with many guests appreciating that their rooms were cleaned regularly before their arrival and during their stay. Guests often found the general cleanliness of the hotel commendable with specific praise for clean bathrooms and linens.

However, complaints about cleanliness also surfaced in several reviews. Some guests reported issues such as dirty sheets, dusty rooms and bathrooms that were not adequately cleaned. A few even mentioned finding cockroaches and mosquito infestations. Hallways and common areas were noted as neglected by some and the facility's overall maintenance and cleanliness appeared to lack consistency.

In summary, while many guests were satisfied with the cleanliness and upkeep of their rooms and the hotel's premises, there were significant reports of cleanliness lapses that future guests might want to consider.

Staff
Hotel Candilejas Playa boasts excellent facilities and services, earning it high praise from its guests. Many reviewers highlight the exceptional attention and friendliness of the staff, often commending them for their attentiveness and polite demeanor. The housekeeping team is noted for their efficiency, ensuring rooms are well-maintained.

However, experiences with the reception staff are notably mixed. While some guests encountered friendly and helpful receptionists, others reported instances of rudeness and poor service, particularly from certain individuals during the night shift. This disparity in customer care at the front desk has negatively impacted some guests' stays.

Overall, the hotel's general staff sets a positive tone with their kindness and good service, creating a welcoming atmosphere. Despite this, management may want to address reception staff inconsistencies to improve guest experiences further.

Wi-Fi
Visitors to Hotel Candilejas Playa have frequently expressed dissatisfaction with the hotel's internet services. Guests have reported the WiFi signal as being unreliable, slow or non-existent throughout their stay. Issues range from poor reception in the rooms and constant outages to overall bad coverage and weak signals. While patrons appreciate various aspects of the hotel, the internet connectivity consistently emerges as an area needing significant improvement.

Beach
Nestled perfectly by Juaro Beach, Hotel Candilejas Playa boasts an unbeatable location ideal for beach lovers. Guests repeatedly appreciate the stunning sea views from both rooms and balconies, highlighting the picturesque scenery at dawn. With the beach just across the street, this hotel makes a beach day effortlessly accessible. The combination of being a few steps from the sea and a short walk to downtown and the boardwalk provides convenience for all sorts of activities. Visitors also remark on the excellent vantage point the hotel offers for enjoying the tranquil, beautiful surroundings and the refreshing sea breeze. The proximity to the beach, coupled with good service, enhances the overall experience, making it a favorite spot for those looking to enjoy coastal living to the fullest.

Parking
Hotel Candilejas Playa offers a parking facility for guests, though it has some limitations. The main concern is the size of the parking lot, which is notably small and can fill up quickly. While some guests experienced no parking problems, others highlighted that the parking is somewhat limited and undersized. There have also been mentions that the safety of the parking lot could be improved. Overall, while parking is available, it appears that space can be a challenge, especially during busier times.

3 Star
Hotel Candilejas Playa, comfortably classified as a three-star hotel, offers exceptional value for its price. While it's not a luxurious stay, guests consistently commend the hotel's cleanliness and comfort. Its service quality is often highlighted as excellent, making it an attractive option for budget-conscious travelers. The affordability is frequently praised with many noting the superb cost for the services provided. Additionally, the hotel boasts breathtaking views from its balconies, adding an extra touch to the overall pleasant experience. Overall, Hotel Candilejas Playa stands out for its combination of good service, excellent pricing and comfortable accommodations.

Beachfront
Hotel Candilejas Playa is highly praised for its exceptional beachfront location. Guests frequently mention that the hotel is right on the beach, offering unparalleled proximity to the sea. Many highlight the beautiful beach and ocean views available from the rooms and balconies, adding to the overall appeal. Described as being only a few steps from the water, the hotel's position allows for easy and convenient beach access. Its location, along with the value it provides, makes it a favored choice for travelers looking to stay close to the beach.


No, Hotel Candilejas Playa doesn't have any pool.

No, a spa isn't available at Hotel Candilejas Playa.

No, Hotel Candilejas Playa doesn't allow dogs.

Yes, parking facilities are available at Hotel Candilejas Playa.

No, Hotel Candilejas Playa doesn't have a gym.

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