Hotel Ambassador

Vienna , , Kärntner Straße 22 (Show on Map)
8.5
Very Good


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Summary of reviewsHotel Ambassador enjoys a prime location in the heart of Vienna, making it a top choice for tourists aiming to explore the city's historical and cultural landmarks on foot. Major attractions such as St. Stephen's Cathedral, the State Opera and the Hofburg Palace are just steps away. The hotel's central position also offers easy access to shopping areas, restaurants and public transportation, adding immense value to the guest experience. The beautiful architecture and spacious, comfortable rooms provide a quiet retreat despite the bustling surroundings.

The hotel's breakfast receives high praise from guests for its exceptional quality and variety, including luxurious touches like salmon, caviar and champagne. The breakfast buffet is described as superb with freshly prepared options and attentive service staff contributing to a positive dining experience. Some guests find the price steep but generally feel it justifies the cost.

While the hotel excels in its breakfast offerings and bar service, it lacks a full-time restaurant and guests need to seek lunch and dinner options externally. The absence of room service further limits in-house dining choices. Despite these limitations, the courteous restaurant staff enhance the overall dining experience.

Rooms at Hotel Ambassador are spacious and comfortable, often exceeding guest expectations. The decor combines traditional Austrian flair with modern amenities, creating a cozy yet elegant atmosphere. Cleanliness is a consistent highlight with rooms maintained in pristine condition and effective soundproofing ensuring a peaceful stay.

Staff at the hotel are generally praised for their helpfulness, friendliness and professionalism. Many guests commend the efficient reception staff and the warm, approachable demeanor of the entire team, contributing to a pleasant and hospitable environment. Though there are occasional mentions of less favorable interactions, the overall consensus is positive.

The Wi-Fi service receives mixed reviews with some guests finding it reliable and strong, while others experience unstable and slow connections. Parking is also a mixed aspect with convenient nearby options but high costs and accessibility challenges due to construction work and limited direct access.

Hotel Ambassador's location offers a vibrant nightlife scene with numerous entertainment options, bars and cafes. However, the lively atmosphere can lead to nighttime noise, which may affect those sensitive to sound. Beds in the hotel receive mixed feedback with some guests finding them comfortable, while others experience issues with mattress firmness and bed stability.

For business travelers, the hotel's central location and efficient staff are advantageous. The spacious business rooms and functional amenities, such as meeting and conference rooms, cater well to corporate needs, although the lack of a dedicated business center and fitness facilities is noted.

In summary, Hotel Ambassador's central location, exceptional breakfast, spacious rooms and professional staff make it a highly recommended choice for visitors to Vienna, despite some limitations in dining options, Wi-Fi reliability and parking. The hotel's overall cleanliness and welcoming atmosphere ensure a positive guest experience.
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Categories
Luxury Hotel

Historic Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Room Types
Classic Double Room Light and airy rooms with period furniture and parquet flooring.

Apartment The air-conditioned apartments feature free Wi-Fi, a fully equipped kitchenette, a dining are, 1 bedroom, a living room with a flat-screen TV and satellite channels. Some of the apartments are equipped with their own patio.

Business Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views.

Guest Reviews
8.5
Very Good
Location
Hotel Ambassador boasts an unparalleled location in the heart of Vienna, making it a prime spot for tourists who wish to explore the city's rich history and culture on foot. Situated just steps away from iconic landmarks like St. Stephen's Cathedral, the State Opera and the Hofburg Palace, the hotel offers an ideal starting point for sightseeing. The central location places guests within close proximity to shopping on Kärntnerstrasse and Graben, as well as numerous restaurants and cafés. The convenience of having major tourist attractions, public transport and vibrant city life all within walking distance adds immense value to the guest experience. This historic hotel also impresses with its beautiful architecture, spacious and comfortable rooms and quiet ambiance despite being in a bustling pedestrian zone. Overall, the hotel's exceptional location consistently meets and exceeds guest expectations, making it a highly recommended choice for visitors to Vienna.

Breakfast
Hotel Ambassador's breakfast offerings, based on guest reviews, boast an exceptionally high quality. Guests frequently praise the breakfast as being top-notch with a substantial variety of both hot and cold dishes. Notable mentions include spectacular breakfast choices, diverse breakfast offerings and the inclusion of items like salmon, caviar and champagne, which add a luxurious touch. The breakfast buffet is described as superb, ample and impressive with an array of freshly prepared options such as omelets and crepes, further enhanced by the presence of friendly and attentive service staff.

The ambiance of the breakfast room, especially the terrace and conservatory settings with picturesque views, contributes positively to the overall experience. While the breakfast is generally celebrated for its quality and variety, some guests felt the price, set at €25 per person, was steep. Despite the cost, many report that the value justifies the expense, considering the premium selections and satisfactory service.

On the rare occasion, some diners expressed that the breakfast could benefit from more variety and a few found it only satisfactory or overpriced. However, the predominant sentiment reflects a highly recommended and enjoyable breakfast experience at Hotel Ambassador, where most guests find the offerings exceed their expectations.

Dinner
The Hotel Ambassador boasts excellent breakfast offerings, including delightful specialties like champagne and red caviar, which set a luxurious tone to start the day. Guests frequently commend the exceptionally friendly and efficient service provided by the barman, adding a pleasant touch to the bar experience.

However, the hotel lacks an operational full-time restaurant and dinner options are notably absent with past guests expressing the need to seek meals externally. While some found the food offerings at the hotel's restaurant satisfactory before its closure, others described it as average or even abysmal on special occasions such as Christmas Eve.

The lunch available comes at a higher price point and the lack of room service further limits in-house dining preferences. Overall, the dining scene at the Hotel Ambassador is highlighted by its commendable breakfast and bar service but is held back by the absence of consistent lunch and dinner options. Despite these limitations, the courteous and attentive restaurant staff significantly enhance the overall experience.

Rooms
Hotel Ambassador offers rooms that consistently impress guests with their spaciousness and comfortable accommodations. Many travelers highlight the large room sizes, which are often unexpected compared to other hotels, particularly those in European cities. These spacious rooms are complemented by modern and clean bathrooms, creating an inviting and restful environment.

The rooms' decor is a charming mix of traditional Austrian flair and modern amenities, providing a cozy, yet elegant vibe. Guests frequently note the beautifully furnished interiors and high ceilings which enhance the overall sense of luxury and space. Soundproofing is effective, ensuring a peaceful night's sleep despite the hotel's central location.

Numerous reviews mention the satisfactory room upgrades given by the hotel, often elevating the stay experience to junior suites or superior rooms that are significantly larger and more lavish. Cleanliness is another strong point with many guests applauding the immaculate conditions of their rooms upon arrival.

Despite some minor issues such as occasional noise from the street or other rooms and requests for additional amenities like kettles or coffee machines, the overall consensus leans heavily towards satisfaction with both the room quality and the service provided.

In conclusion, the spacious, well-decorated and comfortable rooms at Hotel Ambassador leave a lasting positive impression, making it a preferred choice for a luxurious stay in the heart of the city.

Beds
The beds at Hotel Ambassador have garnered mixed reviews from guests. Many appreciated the comfortable and clean bedding, noting that the mattresses and pillows were soft, clean and provided a good night's sleep. Large beds and spacious rooms with cozy seating areas were frequently highlighted as positives with some guests describing the beds as comfortable, like sleeping on a cloud and the best they had experienced.

However, there were also numerous comments about the discomfort and issues with the beds. Some guests found the mattresses too hard or too soft and the pillows not meeting their comfort expectations. The common practice of combining two single beds to form a double bed was problematic for some, as the beds would often move apart during the night and the gap between the mattresses could be uncomfortable. Instances of noisy beds and insufficiently sized duvets were also mentioned.

Overall, while many guests enjoyed a restful experience due to the comfortable beds and bedding, others felt improvements were needed to enhance the sleeping quality, particularly regarding the stability and firmness of the mattresses.

Cleanliness
Hotel Ambassador stands out for its impeccable cleanliness, as noted across numerous guest reviews. The rooms are described frequently as very clean, neat and tidy, often maintained in pristine condition. Guests have highlighted that the hotel upholds a high standard of cleanliness with rooms being cleaned daily and kept spotless. Immaculate surroundings and spotless rooms are consistent themes. The cleaning staff receive praise for their excellence and the hotel's overall environment is noted for its clean and organized ambiance.

Guests appreciated the sparkling clean and tidy presentation of the hotel. Though there were isolated mentions of cleaning issues, such as towels not being replaced or some light dust, the majority of reviews emphasize a world-class standard of cleanliness. The cleanliness extends to common areas, making the hotel a comfortable place to stay. The combination of clean, spacious rooms and a tidy overall environment contributes significantly to the positive experiences of guests at Hotel Ambassador.

Staff
Hotel Ambassador's staff are largely praised for their helpfulness, friendliness and professionalism. Guests frequently highlight the welcoming atmosphere created by the attentive and accommodating team, particularly the wonderful reception staff. Their efficiency and prompt service stand out with many noting their ability to address requests and provide exceptional service seamlessly.

The staff's warm and approachable demeanor is mentioned often, making for a delightful stay. Various roles, from reception to housekeeping and bar staff, receive commendations for their courteous and supportive nature. Specific individuals, such as a particular Slovak receptionist and a bellman, are noted for going above and beyond to aid guests.

However, there are occasional mentions of less favorable interactions, including some staff being unfriendly or unhelpful and lapses in service quality. Housekeeping and the front desk staff received mixed reviews with notes on lapses in friendliness and efficiency. Despite these, the consensus is that the hotel’s personnel contribute significantly to a pleasant and hospitable environment with many guests appreciating the thoughtful and kindhearted service that enhances their experience at Hotel Ambassador.

Wi-Fi
Hotel Ambassador's Wi-Fi service receives mixed reviews from guests. Positive feedback indicates that the Wi-Fi is generally good, reliable and consistent with strong signals available in all areas of the hotel. Many guests appreciate the free Wi-Fi, describing it as excellent, solid and brilliant. Families using the hotel's wireless connection found it satisfactory.

However, there are also numerous complaints about Wi-Fi quality. Some guests experienced unstable and spotty connections with reports of the Wi-Fi being off and on. Issues such as slow internet speeds and poor room connections were noted. Several guests described the service as terrible or very bad with some unable to connect at all due to an "open unsecured" network. Despite the favorable comments, it appears that Wi-Fi reliability can vary significantly depending on one's location within the hotel.

Parking
Hotel Ambassador presents a mixed picture when it comes to parking options. While the hotel is conveniently located in central Vienna with several nearby parking options, there are notable drawbacks. A key advantage is the proximity of a public garage as well as underground parking right next to the hotel, making it quite convenient for guests. Some reviewers also appreciated the covered parking and the availability of parking under the hotel, highlighting its closeness and convenience.

However, the cost is a substantial downside. Many guests expressed concerns about the high parking fees with overnight charges often mentioned as being particularly expensive. This could be an important consideration for budget-conscious travelers. Moreover, the parking situation can be cumbersome, especially with ongoing construction work that complicates accessing the hotel by car.

Access-related challenges are persistent, including difficulty finding the parking entrance, limited spaces and the inconvenience of dragging luggage over a distance due to the location of the parking area. The issue is exacerbated by the absence of valet services, which could have alleviated some of this burden.

In summary, while Hotel Ambassador offers convenient and nearby parking options, the high costs and accessibility challenges temper this benefit. Guests planning to drive should be prepared for potentially high expenses and the inconveniences posed by construction work and limited direct access.

Nightlife
Hotel Ambassador sits at the heart of a dynamic and bustling nightlife scene, ideal for those who thrive in the midst of night activities and vibrant energy. Positioned just seconds away from various entertainment options, it is a fantastic spot for nightlife lovers. The surrounding area is alive with bars, clubs, cafes and even pastry shops, providing a wide variety of options for evening fun and enjoyment.

Guests particularly appreciated the hotel's convenient location close to shopping streets filled with numerous eateries and attractions. There is a supermarket nearby, adding to the convenience for visitors looking to stock up on essentials or indulge in local treats.

However, it’s important to note that the lively atmosphere comes with certain drawbacks. Some guests have mentioned that the area can be noisy at night with particular concern about noise from a nearby bar. Despite the fun night hustle, there were remarks about inadequate noise isolation within the hotel rooms, which could affect those sensitive to sound.

While the hotel staff service received mixed reviews, the location's vibrant street vibe was largely well-received. There were also suggestions to improve the bar area's ambiance and extend its operational hours for better guest satisfaction.

Overall, the surrounding nightlife of Hotel Ambassador offers a rich and entertaining experience for those looking to be in the thick of the action, albeit with some potential for nighttime noise challenges.

Business
Hotel Ambassador presents a mixed yet predominantly positive experience for business travelers, offering a variety of amenities and services tailored to meet professional needs. The hotel's central location makes it an ideal spot for guests balancing work and leisure with convenient access to both business venues and shopping areas.

Several reviews commend the efficiency and courtesy of the staff, which provides a seamless experience for business clients. Guests particularly appreciated upgrades to business rooms and suites, which were frequently described as spacious and well-equipped. Functional business amenities such as meeting rooms, conference rooms and a sufficient work area enhance the convenience for corporate travelers.

Despite its attributes, some reviews pointed out that the hotel falls short of a 5-star rating for business purposes, mainly due to the absence of a dedicated business center and fitness facilities. Wi-Fi was mentioned as a free service; however, its reliability varied, impacting productivity for some visitors. Furthermore, occasional issues with the desk size and missing work desks in certain rooms were noted, although such instances did not significantly detract from the overall positive business travel experience.

In conclusion, Hotel Ambassador is largely deemed suitable and convenient for business travelers, offering a central location, spacious business rooms and efficient service with only minor shortcomings in facilities that may affect a few guests.

Historic
Nestled in the heart of Vienna, the Hotel Ambassador stands as a testament to the rich historical tapestry of the city. This beautiful historic hotel captivates visitors with its charming, classical atmosphere and architectural history. Embracing an imperial style, the hotel exudes a traditional Viennese charm, featuring vintage furnishings and classic European decor.

Guests marvel at the hotel’s architectural and historical elements, such as its beautiful atrium adorned with chandeliers and original 19th-century wooden flooring. The period design and antique rooms transport visitors back to the grandeur of old Vienna, evoking a sense of nostalgia and timeless elegance. The traditional atmosphere, enriched with fantastic artwork and antique furniture, allows travelers to immerse themselves in Vienna’s majestic past.

The hotel’s central location in the historic center of Vienna offers perfect walkability for those looking to explore the city’s landmarks, including its proximity to the Habsburgs' tomb. Despite some mentions of outdated or worn-out furnishings, the hotel maintains its historical character and charm, making it a unique venue for special celebrations and a memorable stay.

For those seeking to experience classic Viennese style and the unique historical context of the city, Hotel Ambassador offers a beautiful blend of historical ambiance and traditional decor. It remains a venerable establishment, echoing the luxurious heritage of Vienna and providing guests with an authentic vintage experience in a beautifully preserved setting.

Luxury
Hotel Ambassador offers a blend of luxury and classical charm, creating an elegant atmosphere reminiscent of Vienna's imperial past. Guests are greeted with gorgeous high ceilings and fabulous chandeliers, adding to the overall luxurious feel of the place. The decor is both classic and luxurious, enveloping visitors in a timeless atmosphere. The service provided is fabulous, aligning well with the hotel's top-class setting.

The hotel is luxuriously furnished and offers many amenities, making it an excellent value for money. Guests have noted that the hotel is super well-located, contributing to its appeal as a perfect place to relax. Despite some remarks about the rooms being a bit old and not quite meeting a modern 5-star standard, the old craftsmanship and classic character of the interiors often evoke a luxurious ambiance.

For those seeking an opulent and classic environment, complete with exceptional service and beautiful decor, Hotel Ambassador provides a memorable stay.

Romantic
Hotel Ambassador has created an unmistakable impression as a quintessential romantic destination. Guests frequently highlight the hotel's very romantic ambiance, making it perfect for couples seeking a special getaway. The environment exudes romance with its Imperial style interiors, evoking the feel of a grand Viennese estate, reminiscent of a movie set. The luxurious and spacious rooms are noted to be particularly romantic with a noteworthy atmosphere that adds to the charm.

The ambiance for romance is complemented beautifully by the calm, intimate courtyards and the overall serene atmosphere, setting the stage for memorable romantic experiences. Such features make the hotel ideally suited for anniversaries and other special love-centric celebrations, providing a charming and relaxing stay.

Many guests have praised Hotel Ambassador as an amazing and beautiful place with its iconic building steeped in a long history adding to its allure. Patrons who celebrated special occasions like honeymoons and anniversaries found it exceptionally pleasing, though some didn’t view it as ideal for honeymoon stays specifically.

Overall, Hotel Ambassador stands out as an ideal romantic retreat for couples looking to escape into a world of elegance and historic charm.

Dog Friendly
Hotel Ambassador offers a welcoming environment for guests traveling with dogs. It is evident from the reviews that the hotel allows pets and has dedicated dog-friendly areas where dogs can move around safely. There is sufficient dog space available, ensuring that pets are comfortable and have room to roam. Additionally, guests can safely walk their dogs in areas around the hotel, making it a convenient choice for pet owners who want to explore the surroundings with their canine companions.

While an extra charge of 20 euros per night for dogs is noted, there seems to be a suggestion for a small patch of grass or a dog run to be added for convenience. Despite this, many customers appreciate the hotel's upgrade offering, which sometimes includes better rooms that cater well to pet owners. One customer's dog, named Loki, was mentioned to be quite comfortable in the room, highlighting the cozy accommodations provided for pets. Overall, the hotel earns positive remarks for its dog-friendliness, making it a suitable option for travelers with pets.


No, Hotel Ambassador doesn't have any pool.

No, a spa isn't available at Hotel Ambassador.

Yes, Hotel Ambassador welcomes dogs.

Yes, parking facilities are available at Hotel Ambassador.

No, Hotel Ambassador doesn't have a gym.

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