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Anantara Palais Hansen Vienna

Vienna , Schottenring 24 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAnantara Palais Hansen Vienna is a luxurious 5-star hotel known for its exceptional service, elegant accommodations and great location. Guests appreciate being just a few minutes away from the city center and nearby attractions while enjoying a serene and cozy atmosphere. Though breakfast and room service have received mixed reviews and some guests have commented on wear and tear, the hotel maintains its luxurious and high-end image. The spa is a nice addition to guests' stays and the beds are comfortable for a restful night's sleep. The staff receives high praise for their attentive and client-oriented approach, making guests feel like royalty. Overall, Anantara Palais Hansen Vienna is a luxury hotel with excellent amenities perfect for those looking to indulge and relax.
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Hotel with Spa

This Ottoman Empire-styled spa brings guests a haven for relaxation and tranquility. Offering a contemporary gym, a hydro pool and numerous treatment rooms, this hotel delivers nothing but the best quality. Using the professional quality products of Babor, the various massage and body treatments provide the utmost relaxation and revitalization. This hotel also offers HydraFacial MD treatments, medical-grade skincare treatments for all skin types. The advanced Technogym fitness centre, available 24 hours for guests, offers a variety of equipment for a strengthening session, and the hydro pool offers a calm space to lounge in. Palais Hansen Kempinski Vienna's spa is sure to provide guests with a peaceful paradise, making for a wonderful getaway.

Family Friendly Hotel

Children are welcome at this property, and childcare services are available for a surcharge. Soundproof rooms and laundry services are available as well.

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Private Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Private Pool Rooms

Hotel with Indoor Pool

Room Types

Deluxe Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room offers a minibar, a coffee machine, a seating area, a safe deposit box, as well as a flat-screen TV.

Premium Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower.

Premium Balcony Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This double room has a minibar, a coffee machine, a flat-screen TV and a balcony. The unit has 1 bed.

Grand Premium Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Junior Suite The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a minibar, a coffee machine, a seating area, a safe deposit box and a flat-screen TV.

Junior Balcony Suite The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. This double room has a minibar, a coffee machine, a flat-screen TV and a balcony.

Anantara Suite This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a coffee machine. The unit has 1 bed.

One Bedroom Suite This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV. The unit has 1 bed.

Presidential Suite This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a coffee machine. The unit has 1 bed.

Deluxe Room with Extra Bed (2 adults + 1 child) The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Deluxe Room with Extra Bed The spacious triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The triple room offers a minibar, a coffee machine, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

Premium Room with Extra Bed (2 Adults + 1 Child) The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower.

Premium Room with Extra Bed The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The triple room provides a minibar, a coffee machine, a seating area, a safe deposit box, as well as a flat-screen TV.

Junior Suite with Extra Bed (2 Adults + 1 Child) The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The triple room offers a minibar, a coffee machine, a seating area, a safe deposit box, as well as a flat-screen TV.

Junior Suite with Extra Bed The spacious triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower.

One Bedroom Suite with Extra Bed (2 Adults + 1 Child) This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV, soundproof walls, a minibar and a coffee machine. The unit has 1 bed.

One Bedroom Suite with Extra Bed This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV. The unit offers 1 bed.

Premium One Bedroom Suite This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV. The unit offers 1 bed.

About Anantara Palais Hansen Vienna

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Guest Reviews

8.6

Very Good

Location

Guest reviews of Anantara Palais Hansen Vienna consistently highlight the hotel's excellent location. Many guests describe the hotel's proximity to the city center as one of its best features with some mentioning that the center can be reached on foot in just a few minutes. The location is also praised for being convenient for accessing nearby attractions and transport links. However, some guests note that the hotel is slightly outside the city center, which can be either a positive or negative depending on personal preferences. Overall, the location is described as wonderful, great and excellent with many guests praising the hotel's central position for sightseeing and exploring the city.

Breakfast

Guests have mixed reviews about the breakfast at Anantara Palais Hansen Vienna. While some praise the huge selection of gourmet food and the lovely presentation, others complain about the high cost and limited variety. Some guests also mention long queues and slow service, while others appreciate the helpful and client-oriented waitstaff. The hotel could improve the services during breakfast, as some guests criticize the untrained rest of the staff. On the positive side, there are compliments on the rich and exquisite breakfast, good breakfast variety and lovely selection for vegetarians. However, some guests express disappointment with the quality of desserts or baked goods. Overall, breakfast at Anantara Palais Hansen Vienna is still described as something special and exceptional by some guests.

Rooms

Guests have mixed reviews when it comes to the rooms at Anantara Palais Hansen Vienna. Many of them described them as spacious, comfortable and well-decorated with luxurious bathrooms and modern technology. However, some guests noticed that the furniture was old and worn out and the hotel needed renovation. Some guests also complained about noisy rooms or dusty and old furniture. On the other hand, many guests appreciated the unique ambiance of the hotel and the coffee machines in the rooms. While some guests complained about the dated design, others enjoyed the antique decoration. Overall, the rooms seemed to be clean with good facilities and comfortable bedding and the staff was described as friendly and helpful.

Beds

If you're looking for a place to stay in Vienna where the beds will make you never want to leave, then the Palais Hansen Kempinski Vienna is the place for you. Guests have raved about the pohodlné postele and awesome beds with one saying "you have to resist it to get up." While some have found the pillows to be too soft, the majority have praised the very comfortable Kingsize-Bett and paturi comfortabile. Another guest noted that while the Bett was a little too weich, they still woke up without Kreuzschmerzen. Overall, the consensus is that the beds at this hotel are super and make for a great night's sleep.

Cleanliness

Guests consistently praised the cleanliness of Anantara Palais Hansen Vienna. Many mentioned that their rooms were spotlessly clean with one guest noting that their room seemed to be cleaned at least three times a day, very discreetly. While some guests expressed concerns about the cleanliness of carpeted floors, overall, guests agreed that the hotel was clean and well-maintained. Some guests expressed dissatisfaction with the housekeeping service, including unmade beds and uncleared dustbins, but these cases appeared to be outliers. The hotel's facilities were described as good and clean with many guests mentioning the exceptional cleanliness of the building and its various spaces. The hotel staff were praised for following all COVID safety rules and the concierge service was consistently described as excellent. Despite a few reports of wear and tear, guests agreed that the hotel was luxurious and impressively clean and many commented on the cleanliness of their rooms in particular.

Staff

The staff at Anantara Palais Hansen Vienna is known for their high level of service with many guests praising their attentiveness and client-oriented approach. The concierge in particular receives praise with one guest noting how they took care of every desire perfectly. However, some guests did mention that certain areas of the staff seemed understaffed or untrained. But overall, the staff is described as friendly, pleasant and helpful, going above and beyond to treat guests like kings and queens. The reception staff and concierge are singled out for their professionalism and helpfulness with numerous guests thanking them for making their stay memorable. The restaurant service received mixed reviews with some describing it as unpleasant, but the breakfast is widely praised. From the front desk to housekeeping, the staff is seen as a major asset to the hotel with many describing their service as excellent and outstanding.

Spa

While the Anantara Palais Hansen Vienna offers a spa zone, some guests were disappointed that the pool was closed for repairs during their stay. However, others found the cozy and clean facilities to be amazing, serene and one of the best experiences they've had. The spa includes a sauna and therapy options, but note that some felt the pool was too cold or too small unless you were specifically using the sauna. Some guests found the early opening time impractical, but appreciated the option to return to their rooms directly from the spa. Some were disappointed with the wellness options or felt that the hotel should not charge separately for spa access. Despite some minor grievances, many travelers enjoyed the spa and valued it as a nice addition to their stay in Vienna.

5 Star

Anantara Palais Hansen Vienna is a supposedly high-end hotel, but some guests feel that it doesn't live up to the 5-star standard. However, there are also guests who rave about the exceptional 5-star service and amazing room experience. The hotel has spacious and well-equipped rooms with friendly and accommodating staff. Breakfast and room service, though, received mixed reviews. Despite some complaints about wear and tear, the hotel is praised for its luxurious and elegant atmosphere. Overall, the Anantara Palais Hansen Vienna provides a satisfactory, if not exceptional, 5-star stay.

Luxury

Anantara Palais Hansen Vienna is a stylish and luxurious hotel located in the center of Vienna. Guests have praised the hotel for its exceptional service and high standards. The rooms are beautifully designed and provide a real 5-star experience. The lobby is majestic and the feeling of luxury is definitely present throughout the hotel. Although some reviews have criticized the high price of the hotel, most have rated it as a true 5-star experience with exceptional comfort and elegance. With its amazing location, helpful staff and impressive amenities, Anantara Palais Hansen Vienna is a luxury hotel that's perfect for anyone looking for a relaxing and indulgent stay.

Yes, Anantara Palais Hansen Vienna has pool(s) that belong to one or more of the following categories: Indoor Pool, Private Pool.

Yes, a spa is available at Anantara Palais Hansen Vienna.

Yes, Anantara Palais Hansen Vienna welcomes dogs.

Yes, parking facilities are available at Anantara Palais Hansen Vienna.

Yes, Anantara Palais Hansen Vienna has a gym.

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