Hotel y Restaurante Ritz de Tabasco

Villahermosa , , Av. Francisco I Madero 1009 Col. Centro (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel y Restaurante Ritz de Tabasco enjoys a superb central location that facilitates easy access to local attractions, the city center and transportation hubs like the ADO terminal and market. This prime positioning is praised by guests who appreciate the convenience and comfort it brings.

The rooms, while spacious and generally clean, receive mixed reviews. Positive aspects include comfortable accommodations with essential amenities such as air conditioning and affordability, making it a viable option for budget travelers. However, some guests mention the outdated décor, noise issues and occasional Wi-Fi problems. Cleanliness standards typically meet expectations, but there are reports of lapses, including sightings of cockroaches and poorly maintained furnishings.

Regarding cleanliness, the hotel is often described as very clean and peaceful, though some guests report serious issues such as neglected cleaning and dirty furniture. This mixed feedback suggests a need for more consistent housekeeping practices.

Staff interactions are mostly positive with guests highlighting the friendly, helpful reception and cleaning crew who ensure a welcoming stay. The day staff, in particular, receive kudos for their genuine kindness and efficiency. Nevertheless, some visitors cite issues with the night staff's attitude, describing them as less warm and inattentive.

Wi-Fi service at the hotel is another area requiring attention with numerous complaints about weak connections and slow speeds. This could be a significant downside for guests needing reliable internet access.

Parking is available but limited; the lot is relatively small and the busy commercial location may make street parking challenging. Despite these constraints, the presence of parking is a noted benefit.

The beds are generally comfortable and come with good air conditioning, enhancing the overall stay experience. However, there are mentions of maintenance issues, small bed sizes in quadruple rooms and hygiene concerns related to pillows.

Overall, Hotel y Restaurante Ritz de Tabasco offers good value due to its excellent location, friendly staff and reasonable prices. However, it could benefit from updates and improvements in cleanliness, Wi-Fi reliability and parking availability to meet the expectations of all guests fully.
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Categories
Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

3-Star Hotel

Room Types
Double Room Air-conditioned room with satellite TV.

Twin Room Air-conditioned room with satellite TV.

Triple Room Air-conditioned room with satellite TV.

Quadruple Room Air-conditioned room with satellite TV.

Guest Reviews
7.2
Good
Location
Hotel y Restaurante Ritz de Tabasco is favorably situated in a central area, making it a convenient base for exploring local attractions. The hotel's proximity to the city center ensures easy access to numerous nearby places and busy points of interest. Guests appreciate the hotel's closeness to the avenue belt, providing transportation options to various destinations. Additionally, its nearness to the ADO terminal and market adds to its convenience. Many guests highlighted the excellent location as a key advantage, noting that everything is accessible and within reach. The central positioning of the hotel offers a blend of comfort and value, ensuring a pleasant stay for visitors.

Rooms
The accommodations at Hotel y Restaurante Ritz de Tabasco have a mix of positive and negative feedback from guests. Many appreciate the spacious and comfortable rooms, noting the cleanliness is generally maintained well, which contributes to the overall comfort. The affordability of the rooms also receives commendation, making it a good option for budget travelers. Guests have mentioned the presence of essential amenities like air conditioning, which adds to the convenience.

However, several reviews point out that the hotel feels outdated with old furniture and fixtures. Issues such as noise at night, dark rooms and occasional poor Wi-Fi connection are also noted. Some guests have experienced cleanliness issues to varying degrees, ranging from unclean furniture to more significant concerns like cockroaches and non-functional bathroom facilities.

Despite its drawbacks, the hotel’s location and the friendliness of the staff appear to be highlights for many visitors. Overall, the hotel provides good value for the price but may require some updates and better maintenance to meet all guests' expectations.

Beds
Hotel y Restaurante Ritz de Tabasco offers a mixed experience when it comes to its beds. Many guest reviews highlight the comfort of the beds, which is a positive aspect frequently mentioned alongside very good air conditioning and friendly staff. The hotel boasts a good location, adding to its appeal. However, some reviews point out that the beds are in need of maintenance and in certain rooms, especially the quadruple ones, the beds are described as very small for two people. Some guests also experienced discomfort due to pillows that smelled like sweat and had hair on them, which detracted from the overall comfort. Street noise and attention required during rainy weather were other concerns noted by visitors.

Cleanliness
Hotel y Restaurante Ritz de Tabasco receives mixed reviews regarding cleanliness from its guests. On the positive side, many customers praise the hotel for being very clean and tidy with an emphasis on 100% cleanliness in some cases. The place is also described as very clean and peaceful, which adds to its overall comfort. On the contrary, several guests have highlighted serious cleanliness issues, mentioning cockroaches in the rooms and neglected cleaning. Some also noted outdated furniture and a lack of hygiene with specifics such as toilets lacking lids. Despite these concerns, the hotel generally provides good service and meets basic facility requirements at a reasonable price, although there is room for improvement in terms of reception staff's attitude and overall cleanliness maintenance.

Staff
Hotel y Restaurante Ritz de Tabasco garners mixed feedback when it comes to the staff's performance. On the positive side, many guests highlight the staff's kindness and personal attention, noting the excellent treatment they received. The reception and cleaning staff, in particular, are often described as very friendly and helpful with daily tasks like changing bedding and making beds fresh every day carried out efficiently. Guests also appreciate the accommodating nature of the staff, particularly when it comes to having pets in the room.

However, some reviews point out areas for improvement. Several guests mentioned that the night staff, particularly an older gentleman, lacked warmth and was not as attentive or friendly as desired. This part of the staff was perceived as cold and acting as if doing guests a favor, which left a negative impression on some. There were also a few comments about the overall poor attention and empathy from the staff at times.

Overall, while there is significant praise for the friendliness and kindness of many of the employees, especially during the day, consistency in customer service throughout all shifts remains an area where the hotel could improve.

Wi-Fi
Hotel y Restaurante Ritz de Tabasco offers a stay with areas that may benefit from improvements. While the establishment features amenities such as TV and internet, guests have reported several issues specifically related to the Wi-Fi service. The Wi-Fi network is described as weak and often does not reach the rooms, leading to a poor connection. There are also mentions of slow internet speed and difficulties in getting a stable connection through walls and ceilings. This suggests that travelers relying on a strong internet connection for work or leisure may face challenges during their stay.

Parking
Hotel y Restaurante Ritz de Tabasco offers parking facilities to its guests, though the experience can be somewhat mixed. The hotel does provide parking, which is a convenient amenity for visitors traveling by car. However, some guests have noted that the parking lot is quite small, which could lead to limited availability. Additionally, the hotel's location in a busy commercial area might make street parking challenging. Despite these limitations, the presence of parking remains a noted feature, even if improvements could be made in space and availability.


No, Hotel y Restaurante Ritz de Tabasco doesn't have any pool.

No, a spa isn't available at Hotel y Restaurante Ritz de Tabasco.

Yes, Hotel y Restaurante Ritz de Tabasco welcomes dogs.

Yes, parking facilities are available at Hotel y Restaurante Ritz de Tabasco.

No, Hotel y Restaurante Ritz de Tabasco doesn't have a gym.

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