Summary of reviewsKUHOTEL by Rilano is a beautiful four-star hotel located in a gorgeous setting with breathtaking mountain views. The hotel is conveniently located near the ski lifts and is a great starting point for exploring the area. The staff is friendly and accommodating and the hotel's cleanliness is exceptional. The breakfast buffet is a highlight of the stay with a diverse and delicious range of options available and the dinner buffet also receives high praise for its varied and tasty options. The spacious and clean rooms meet the standards of a four-star property and the top-notch wellness area provides a pleasant experience for everyone. Families with children are well-catered for with a variety of activities available such as playrooms, a cinema and a climbing wall. The hotel is a perfect winter escape with skiing and cross-country trails right outside the hotel and the hotel staff provides transfers to the lifts to ensure a comfortable and smooth skiing experience. The pool and spa facilities receive high marks with both indoor and outdoor options available for guests to enjoy. Overall, KUHOTEL by Rilano provides guests with a comfortable and relaxing stay with plenty of amenities and activities to make the most of their vacation. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Indoor pool, Im Außenbereich und Untergeschoss
Is it a pool of special type?
Heated pool
Pool surface size:45
Pool minimum depth:1,35 m
Pool maximum depth:1,40 m
Pool maximum length:9 m
When is the pool open?All year
Opening hours:07:00 - 20:00
The pool also has:
Blow-up pool toys
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
Pool surface size:84
Pool minimum depth:1,35 m
Pool maximum depth:1,4 m
Pool maximum length:14 m
When is the pool open?All year
Opening hours:07:00 - 20:00
The pool also has:
Blow-up pool toys
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
Sauna
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Comfort Double RoomThis spacious room (26 to 35 m²) is fitted with an armchair or a sofa, a minibar, a safety deposit box and a flat-screen TV. Mountain views can be enjoyed from the balcony and the bathroom comes with 2 wash basins, a hairdryer and a toilet.
Classic Double RoomThis room (26 to 32 m²) is fitted with an armchair or a sofa, a minibar, a safety deposit box and a flat-screen TV. Mountain views can be enjoyed from the balcony and the bathroom comes with a wash basin, a hairdryer and a separate toilet.
StudioThis spacious studio (41 to 55 m²) has a furnished living area, a balcony with mountain views, and is equipped with a minibar, a coffee maker, a safety deposit box and a flat-screen TV. The bathroom comes a bathtub or a shower, a hairdryer and a separate toilet.
Family Room (2 Adults + 2 Children)This family room features a balcony with mountain views, a sofa bed for the children, a minibar, a safety deposit box and a flat-screen TV. The bathroom comes with 2 wash basins, a bathtub, a shower, a hairdryer and a separate toilet.
The rate is based on 2 adults and 2 children up to 12 years.
KUHOTEL by Rilano is situated in a beautiful location with gorgeous views of the mountains. The hotel is conveniently located near the ski lift, making it easy to hit the slopes. Additionally, the hotel's central location makes it an excellent starting point for exploring the surrounding area. Guests enjoyed the hotel's proximity to town and ski lifts and found the location ideal for family vacations. The staff was described as friendly and accommodating. Some guests noted minor issues, such as noise from the road, but overall, the location received high praise from guests.
Breakfast
At the KUHOTEL by Rilano, guests rave about the breakfast with many praising the diverse and delicious options available. The regional buffet is a particular favorite with fresh, made-to-order items like pancakes and omelets. The dinner buffet is also highly recommended with a fantastic range of food on offer. The quality of the food is consistently praised with many dishes described as amazing and the selection leaving nothing to be desired. Though some guests note that certain items can run out quickly or may not be replenished, overall the breakfast is considered top-notch and a highlight of the stay.
Dinner
If you're looking for a hotel with great dining options, KUHOTEL by Rilano is a fantastic choice. The buffet dinner offers a wide variety of tasty options, including salads, cold dishes and cheeses. The selection of warm dishes varies each day and while some found it lacking, others considered it delicious and varied. The buffet means there are always more than two options available. Some guests were disappointed not to see much of a children's selection, but this wasn't a universal opinion. While some felt the quality of the warm dishes was lacking, many praised the variation and taste of the food overall. Impeccable service from the staff made up for any shortcomings with hotel transport provided to the ski lifts in addition to friendly service in the restaurant. Plus, breakfast was also a highlight with a vast selection of options to choose from.
Rooms
KUHOTEL by Rilano offers spacious and clean rooms with comfortable interiors and adequate amenities. The wellness area is top-notch and guests appreciate the separate toilet and washing areas in the rooms. While some guests note that the rooms could benefit from modernization, they still find them spacious and well-maintained. The hotel also scores high for its cleanliness and friendly staff. Views from the rooms are exceptional with balconies offering spectacular views of the village, though some note that the entrance area and location are less impressive. Overall, the hotel meets the standards of a four-star property and offers guests a comfortable and relaxing stay.
Beds
Overall, the beds at KUHOTEL by Rilano received mixed reviews from guests. Some found the beds too soft with the mattresses being worn out and the metal springs noticeable. However, many guests praised the super comfortable beds that made it difficult to get out of them. Some guests found the mattresses too hard and one noted that the third person bed was not suitable for adults.
There were also some complaints about the heating being inadequate, making the rooms too cold, while others found the rooms too warm at night. Some guests also commented on the beds being too short and some had to make do with makeshift bedding arrangements like a fold-out sofa for children.
Cleanliness
KUHOTEL by Rilano is a beautiful and well-maintained hotel according to guest reviews. The rooms are spacious and, although slightly outdated compared to the rest of the hotel, are always kept clean. The bathrooms are efficient and spotless. Guests rave about the extreme cleanliness of the hotel, including the pool area and wellness area. However, a few guests reported issues with dirty dishes or dusty rooms. Overall, the hotel places a great emphasis on cleanliness with attentive and meticulous housekeeping staff. Guests feel comfortable and cozy in their clean rooms and appreciate the effort put into maintaining the hotel's high standards of hygiene.
Staff
The staff at KUHOTEL by Rilano has received a mix of reviews from guests with many praising their warm and attentive service. In particular, Ramon received high praise for going above and beyond to fulfill guests' wishes. The staff at reception also received praise for being friendly and helpful. The restaurant staff were reported as being super friendly, while the service there was described as great. However, some reviews suggest that not all staff members were equally friendly or motivated and perceived a lack of experience or training. Overall, some guests reported feeling welcomed and well-cared for by the staff, while others experienced a lack of professionalism and motivation from some staff members.
Spa
The spa at KUHOTEL by Rilano is a top-notch facility that guests rave about. With a wide variety of amenities including pools and saunas, the wellness landscape caters to families and individuals alike. The spa area is beautifully designed and appeals to the eye with its modern and appealing ambiance. Guests can relax and de-stress in the various rest areas scattered throughout the spa. Many guests complimented the quality of the wellness treatments offered. The outdoor pool area offers stunning mountain vistas, while the indoor pool and saunas provide a cozy retreat from the winter chill. The sauna area is particularly impressive with an array of saunas to choose from. The size and scope of the spa can only be described as generous with plenty of space for relaxation and rejuvenation. Overall, KUHOTEL by Rilano's wellness area is top-rated, providing a pleasant experience for everyone.
Pool
KUHOTEL by Rilano boasts of a beautiful hotel with swimming pools and sauna facilities. The outdoor pool, which can be used even in low temperatures, is particularly delightful. Families with kids are catered for with separate rooms for them, including trampolines and games. Although some guests found the water in the pools too cold, the indoor and outdoor swimming pools are well-maintained and not too crowded with children being absolutely welcome. The sauna and pool facilities are particularly impressive and the heated outdoor pool with a mountain panorama is simply stunning. However, the pool area could benefit from more towels and the relaxation area lacked peace and quiet sometimes. Overall, guests commend the hotel for providing a perfect ski vacation experience and express their willingness to return.
Family
If you're looking for a family-friendly hotel, KUHOTEL by Rilano might just be the perfect option for you. The hotel offers a variety of activities for kids, such as playrooms, a cinema, a climbing wall and even an ice rink in winter. Many reviewers appreciate the hotel's focus on children, noting that the play facilities and wellness areas are excellent for families with small kids. Even though there were some negative comments about room size and prices, the majority of reviews highlight the various options available for children, including multiple trampolines both inside and outside, a dedicated movie theater and a huge playroom with activities such as bowling and table football. If you're traveling with younger children, the hotel has a great location and plenty of amenities to keep the little ones entertained.
Ski
If you're looking for a perfect winter escape, KUHOTEL by Rilano is the ideal destination. Whether you're a beginner or an expert in skiing, the ski resorts near the hotel cater to all levels without the noisy Apres-Ski culture. You can easily access the slopes as the hotel provides transfers and is located just a few hundred meters from the Steinplatte ski resort. Plus, there are skiing and cross-country trails right outside the hotel that are maintained daily. But, if you're not into skiing, the hotel offers a plethora of recreational activities like Dart, Billiard, Table Tennis and even a movie theater. The hotel staff ensures that you have a comfortable and smooth skiing experience by providing transfers to the lifts. On top of that, the hotel's location is excellent, making it convenient for excursions to the Steinplatte, hiking trails and even the nearby town. And if you're in the mood for some relaxation, the girls' wellness trip is perfect. Overall, guests have loved their stay at KUHOTEL by Rilano and are looking forward to visiting again.
Outdoor Pool
If you're looking for a relaxing stay with the added bonus of a refreshing pool, KUHOTEL by Rilano might be the perfect choice for you. The hotel offers both an indoor and outdoor pool with many guests praising the clean and well-maintained facilities. While some guests found the water temperature to be a bit chilly, others raved about the heated outdoor pool that allowed for a swim even during cooler weather. The mountain views from the pool area added to the overall enjoyment and families appreciated that children were welcomed in both pools. The spa area also received high marks with saunas and relaxation areas available for ultimate pampering. Overall, the lovely pool and spa facilities at KUHOTEL by Rilano are a highlight for many guests.
Indoor Pool
Guests at KUHOTEL by Rilano have raved about the hotel's indoor pool, which is part of an extensive spa area that includes numerous saunas and relaxation rooms. The pool is well-maintained and never too crowded with plenty of space for kids to swim and play. Guests have also appreciated the panoramic views from the sauna and the heated outdoor pool, where they can swim even during the winter months. Some reviewers have noted that there could be more decorations around the indoor pool, but overall guests have been very satisfied with the facilities. However, a few guests have mentioned that both the indoor and outdoor pools have been too cold at times.
Yes, KUHOTEL by Rilano has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at KUHOTEL by Rilano.
Yes, KUHOTEL by Rilano welcomes dogs.
Yes, parking facilities are available at KUHOTEL by Rilano.