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Hotel Neptun

Warnemunde , Seestr. 19 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Neptun is a luxurious 5-star hotel located on the beautiful Ostseestrand, offering guests a delightful stay in its elegant and stylish rooms. The hotel's exceptional staff is always willing to go the extra mile to ensure a comfortable stay for guests and the spa has received rave reviews from guests. The hotel is located directly on the beach, providing guests with a breathtaking view of the sea and making it an ideal spot for anyone who loves the ocean. The breakfast is a highlight for many guests with the buffet being rich and varied with delicious food. While some guests had high expectations and felt that certain aspects didn't live up to the typical 5-star standard, overall, guests enjoyed their stay and appreciated the hotel's location and amenities.
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Categories

Luxury Hotel

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Double Room - Lower level The rooms are located on floors 5 to 9. This double room has a balcony with sea view and bathrobe, Satellite TV, a desk & Wi-Fi. The maximum occupancy is 2 adults and 1 child (with extra bed).

Panorama Corner Room The rooms are located on floors 5-18. This room has large picture windows, a large corner balcony with sea view, bathrobe, Satellite TV, a desk & Wi-Fi. The maximum occupancy is 2 persons. Please note that this room can not accommodate an extra bed or baby cot.

Single Room - Lower level The rooms are located on floors 5 to 9. This single room has a balcony with sea view and bathrobe, Satellite TV, a desk & Wi-Fi. Please note that the bed is a small, 140 cm wide. It is 2 meters long. The maximum occupancy is 1 person. Please note that this room can not accommodate an extra bed or baby cot.

Double Room - Upper Level The rooms are located on the floors 10 to 18. This double room has a balcony with sea view and bathrobe, Satellite TV, a desk & Wi-Fi. The maximum occupancy is 2 adults and 1 child (with extra bed).

Single Room The rooms are located on the floors 10 to 18. This single occupancy room has a balcony with sea view and bathrobe, Satellite TV, a desk & Wi-Fi. Please note that the bed is a small, 140 cm wide. It is 2 meters long. Please note that this room can not accommodate an extra bed or baby cot.

Single Room - Upper Level The rooms are located on floors 10-18. This single room has a balcony with sea view and bathrobe, Satellite TV, a desk & Wi-Fi. Please note that the bed is a small, 140 cm wide. It is 2 meters long. Please note that this room can not accommodate an extra bed or baby cot.

About Hotel Neptun

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Guest Reviews

8.5

Very Good

Location

Hotel Neptun boasts an incredibly beautiful and central location that guests rave about. From the hotel, guests can conveniently walk out to the beach, the town center and the harbor. Many reviews comment on the excellent service and accommodating staff, who go above and beyond to fulfill guest requests - including room location. The majority of rooms have either a panoramic sea view or a balcony with an excellent sea view. Guests love the fantastic location of the hotel, which offers a beautiful view of Warnemünde and the Baltic Sea. The hotel is a perfect destination for anyone looking for relaxation and fresh sea air. Overall, Hotel Neptun has earned high praise for its unbeatable location, providing guests with a five-star experience on the Baltic beach promenade.

Breakfast

The breakfast at Hotel Neptun is a highlight for many guests with phrases like "excellent breakfast", "versatile" and "ocean view" being used to describe the experience. The buffet is praised for being rich and varied with delicious food and nothing missing. Guests also appreciate the option of a "heavenly breakfast" included with certain room bookings. Despite some reviews mentioning long lines and crowds, many guests find that they are able to find a table and enjoy their meal without issue. Some guests do have minor complaints, such as a lack of fresh vegetables or the quality of the bread. However, overall the breakfast at Hotel Neptun receives positive reviews and is considered a highlight of the stay for many guests.

Dinner

The hotel Neptun offers a variety of dining options for their guests, including the Weinbar and the Dünenfein restaurant. While some guests felt that the dinner at Dünenfein was not good and overpriced, they enjoyed the alternative at the Weineck restaurant. Some guests reported errors in the opening times of the Broiler restaurant and suggested having a non-buffet restaurant option. However, the majority of guests highly recommended the breakfast and evening buffet. There were some criticisms about the wine selection and service at the bar. Some guests noted issues with the quality of the food at the evening buffet, such as under-seasoning and overcooking, but appreciated the good selection of fish dishes. The meat dishes received mixed reviews. On the whole, most guests raved about the overall dining experience at Hotel Neptun with some describing the meals as "excellent" and "super".

Rooms

Hotel Neptun is a gem with modern and practical rooms that offer amazing sea views, some even with a view of the lighthouse. The room size and comfort are great and the cleanliness is top-notch. The staff is friendly and attentive and they fulfill guests' requests regarding room location. Some rooms may have a small size, but they are still well-equipped and have everything necessary for a comfortable stay. The hotel restaurant has an excellent sea view, which complements the delicious meals. Guests who prefer a quiet environment will be pleased to know that all rooms are serene. The hotel’s location right on the beach gives all rooms a breathtaking sea view. The rooms are stylish with a modern twist and thoughtful furnishings that make the stay even more enjoyable. The only downside is that some rooms have old carpets, which may not be suitable for allergy sufferers. Overall, Hotel Neptun is a perfect choice for a delightful and comfortable stay by the seaside.

Beds

If you're looking for a place to stay with comfortable beds, Hotel Neptun might just be the perfect choice for you. Many guests have praised the comfort of the beds and some have even mentioned being pleasantly surprised by the large size of the beds in their rooms. However, there have also been some negative comments about the beds with some guests mentioning a lack of stability in the double beds and others finding the mattresses too soft or prone to separating during the night. Overall though, it seems that the majority of guests have enjoyed a great night's sleep in the beds at Hotel Neptun.

Cleanliness

If you’re searching for a hotel with excellent cleanliness, Hotel Neptun is definitely worth considering. The majority of guests describe the hotel as very clean and well-maintained with some even calling it “absolutely outstanding”. Though a few guests found small issues like hygiene items left by previous guests, overall the hotel was praised for its perfect room cleaning and wellness area hygiene. Guests especially loved the modern and beautiful wellness area, while one guest did point out that the swimming pool tiles seemed to be outdated. The staff was described as friendly and helpful, adding to the positive experience.

Staff

Hotel Neptun boasts an exceptional staff with guests continuously praising their kind and courteous service. The hotel's personnel is always willing to go the extra mile to ensure a comfortable stay for guests, whether that be through attentive room service, helpful reception staff or diligent housekeeping. Despite a few instances of potential overwork or inadequacies at the reception, the majority of guests find the personnel to be highly competent and friendly and they take care of every request with a smile. The concierge and service team are especially helpful and one guest mentioned receiving exceptional service even before arrival. Guests also appreciate the hotel's location and stunning views, making it a great spot for a relaxing getaway. Overall, Hotel Neptun's staff is praised as one of the hotel's brightest features.

Spa

The spa at Hotel Neptun has received rave reviews from guests. With its spacious facilities, aquafitness and saltwater pools, it offers something for everyone. The sauna and wellness areas, along with the panoramic views, were particularly impressive to many guests. Some mentioned that the spa could be crowded at times, but overall, they found it clean and modern. Massages and other treatments were available, although it's advised to book ahead to avoid disappointment. Some guests did have difficulty getting appointments, which was disappointing. However, they were still able to enjoy the sauna and pool areas. The only drawbacks mentioned were the limited number of relaxation areas and the unusable beach chairs on the terrace. Overall, the Hotel Neptun spa provides an excellent experience for those looking for relaxation and rejuvenation during their stay.

Pool

The pool at Hotel Neptun has received mixed reviews from guests. While some have described it as beautiful and well-designed with various saunas, others have complained about the pool being too small or too cold. Additionally, some guests have noticed a strong smell of chlorine in the pool area or have encountered issues with cleanliness, such as finding tissue-like substances in the water. However, there are also positive comments about the pool being located directly on the beach and some guests have enjoyed the experience of swimming in a sea-water pool. Overall, while some aspects of the pool may require improvement, the sauna and pool facilities have received praise from several guests.

Beach

Hotel Neptun is the perfect destination for those seeking a beach getaway. The hotel is located directly on the beach which means that guests can simply step out of the door and be on the sand in no time. Every room in the hotel offers a breathtaking view of the sea, making it an ideal spot for anyone who loves the ocean. Guests have mentioned that the breakfast is particularly impressive, both in terms of variety and taste and that it's enjoyable to enjoy this meal while gazing out at the beach. The hotel staff provides exceptional service, ensuring that guests have a memorable stay. There is nothing but positive things to say about the beautiful beach near the hotel. It's perfect for long walks, soaking up the sun or just enjoying the view. For a relaxing vacation right by the water, Hotel Neptun is the place to be.

5 Star

Hotel Neptun is a 5-star hotel located at the beautiful Ostseestrand. While some guests had high expectations and felt that certain aspects didn't live up to the typical 5-star standard, many others praised the hotel for its solid facilities, services and amenities. Some guests were particularly impressed with the quality of the breakfast, while others noted that the hotel could improve certain areas, such as the quality of the bedding or the overall consistency of the 5-star experience. However, overall, guests enjoyed their stay and appreciated the hotel's location and amenities.

Luxury

The Hotel Neptun is a luxurious 5-star hotel situated on the beautiful Ostseestrand. From the moment of arrival, guests are impressed by the magnificent beauty of the hotel. The hotel boasts a standard that is nothing short of superior, offering guests a delightful stay in its elegant and stylish rooms. Despite some guests' expectations not being met, the Hotel Neptun still stands as a solid top-tier option for those in search of a luxurious seaside vacation.

Yes, Hotel Neptun has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Hotel Neptun.

No, Hotel Neptun doesn't allow dogs.

No, parking facilities aren't available at Hotel Neptun.

Yes, Hotel Neptun has a gym.

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