Washington Marriott at Metro Center

Washington , , 775 12th Street Northwest (Show on Map)


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Summary of reviewsThe Washington Marriott at Metro Center prides itself on offering its guests outstanding services and facilities. Guests enjoyed their stay at the hotel with the majority finding the rooms to be clean and up to a four-star standard. Although some feel that breakfast could have been improved with regards to presentation and quality, the hotel staff aims to provide excellent services to their guests. The hotel offers free Wi-Fi and will consider providing more adapters for guests in the future. Despite some guests finding the prices unreasonable, the hotel offers a good alternative to other hotels in the area. Overall, the Washington Marriott at Metro Center welcomes guests to consider them for their stay in the capital of the United States.
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Hotel with Swimming Pool
The Washington Marriott at Metro Center serves as an ideal gateway to the vibrant social and political life of D.C., conveniently located mere moments away. Despite being in the midst of this dynamic city environment, the hotel's pool area stands as a peaceful sanctuary, an embodiment of tranquility resembling an urban haven. Imagine sliding into a shimmering heated indoor pool, expertly maintained and enticingly lit to provide the perfect ambience for a refreshing swim. Comfort is never compromised with plush towels at the ready, ensuring a luxuriously warm wrap-up post-swim.

While the capital outside keeps buzzing, the pool at Washington Marriott at Metro Center offers an immersive environment for relaxation or a leisurely swim. The tastefully designed area boasts a spacious setting, providing ample room for the most vigorous swim or just a simple float. It doesn't matter if it's an invigorating morning dip or a calming evening swim, this haven provides a serene contrast to the city's pace, delivering a complete and compelling hotel experience.

  Heated Pool    Indoor Pool  


Hotel with Indoor Pool
An excellent option for relaxing after a full day of sight-seeing or business, the heated, indoor pool is open daily.

Luxury Hotel

Hotel near Golf Courses

Eco Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Heated Pool

Room Types
King Room This room includes a sofa bed, cable TV and modern technology plug-ins. There is a tea and coffee maker along with a work desk.

King Room - Club Lounge Access This room includes a cable TV and modern technology plug-ins. There is a tea and coffee maker along with a work desk. This room also features access to the Concierge Lounge, which is open weekdays and offers complimentary continental breakfast, midday snack, hor d'oeuvres, dessert, honor bar, non-alcoholic beverages, and business services for an additional fee. Open: Monday-Friday Closed: Weekends and Holidays

Queen Room with Two Queen Beds This room includes a cable TV and modern technology plug-ins. There is a tea and coffee maker along with a work desk.

King or Double Room This room includes a cable TV and modern technology plug-ins. There is a tea and coffee maker along with a work desk.

Deluxe Corner King Room This room includes a cable TV and modern technology plug-ins. There is a tea and coffee maker along with a work desk.

Queen Room with Two Queen Beds - Club Lounge Access This room includes a cable TV and modern technology plug-ins. There is a tea and coffee maker along with a work desk. This room also features access to the Concierge Lounge, which is open weekdays and offers complimentary continental breakfast, midday snack, hor d'oeuvres, dessert, honor bar, non-alcoholic beverages, and business services for an additional fee. Open: Monday-Friday Closed: Weekends and Holidays

Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible The spacious double room provides a tea and coffee maker, a tiled floor, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

King Room - Hearing Accessible The spacious double room provides a tea and coffee maker, a tiled floor, as well as a private bathroom featuring a walk-in shower and a bath. This double room offers heating, a flat-screen TV with streaming services and city views. The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible The spacious double room offers a tea and coffee maker, a tiled floor, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.

King Room with Adapted Tub - Mobility/Hearing Accessible The spacious double room offers a tea and coffee maker, a tiled floor, as well as a private bathroom featuring a walk-in shower and a bath. This double room features heating, a flat-screen TV with streaming services and city views. The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible The spacious double room provides a tea and coffee maker, a tiled floor, as well as a private bathroom featuring a walk-in shower and a bath. This double room offers heating, a flat-screen TV with streaming services and city views. The unit offers 2 beds.

King Room - Hearing Accessible The spacious double room features a tea and coffee maker, a tiled floor, as well as a private bathroom boasting a walk-in shower and a bath. This double room provides heating, a flat-screen TV with streaming services and city views. The unit has 1 bed.

Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible The spacious double room provides a tea and coffee maker, a tiled floor, as well as a private bathroom featuring a walk-in shower and a bath. This double room features heating, a flat-screen TV with streaming services and city views. The unit offers 2 beds.

About Washington Marriott at Metro Center
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Guest Reviews
8.1
Very Good
Location
The Washington Marriott at Metro Center boasts an excellent location at the heart of the city, perfect for exploring all that Washington has to offer. The hotel is conveniently located within walking distance of the National Mall, museums and the White House with the metro station right on the corner for easy access to other attractions. Guests rave about the convenience of the location with so many restaurants and shops nearby. Despite one incident of concern, guests agree that this hotel is perfectly located for a trip to Washington DC with everything within walking distance or easy access to the metro. The hotel has an excellent staff, clean rooms and effortless check-in, making it an ideal place to stay for a trip to the capital city.

Breakfast
Guests at the Washington Marriott at Metro Center had mixed experiences with breakfast options during their stay. While some were pleased with the convenience of Starbucks at ground level and in the lobby, others were disappointed by the lack of budget options or the high price of the hotel's breakfast offerings. Due to COVID-19 restrictions, some guests were unable to try the breakfast options available at the restaurant or through room service. Reviewers were critical of the quality and variety of the hotel's breakfast options with some comparing them unfavorably to a staff canteen. However, there were also positive comments about the complimentary tea and coffee in the room and the quick and easy Starbucks breakfast. Ultimately, guests' experiences with breakfast varied widely and those who were expecting a budget-friendly meal or a gourmet spread may have been disappointed.

Rooms
Guests rave about the Washington Marriott at Metro Center's spacious, clean and quiet rooms. Beds are described as comfortable and the hotel offers good value for the price. Though some rooms may be smaller and older in decor, they still maintain a cleanliness that guests appreciate. Location is another highlight of the hotel, which is close to all the sights and staff that are friendly and efficient. While there were some negative comments about construction noise or dated amenities, overall guests are satisfied with their stays at this comfortable and well-maintained hotel.

Beds
The Washington Marriott at Metro Center boasts of comfortable beds that ensure a good night's sleep for guests. Visitors applaud the beds for being very comfy, very clean and providing great value for money. Guests also appreciate the large room sizes with comfortable beds and commendable cleanliness. However, a few guests expressed their dissatisfaction with the plastic bed sheets and some rooms had small beds for two people. Overall, the hotel's beds receive positive reviews with many guests describing them as comfortable and even heerlijke bedden (delightful beds) and sehr bequemes Bett (very comfortable beds).

Cleanliness
The Washington Marriott at Metro Center is a beautiful and immaculate hotel with a clean and friendly atmosphere. The rooms were very clean and comfortable with excellent housekeeping service to ensure daily cleanliness. Guests loved the comfortable beds and convenient location. While some guests noted questionably clean areas and issues like dirty towels or clogged drains, overall the hotel was very clean and some guests even raved about the cleanliness of the hotel. The staff were friendly and quick to address any concerns and guests enjoyed the nice and clean environment during their stay.

Staff
The Washington Marriott at Metro Center is a top-rated hotel that boasts an exceptional staff. Guests have consistently praised their helpfulness, friendliness and polite manner. The staff is well-trained and goes above and beyond to make guests feel welcome. Mark at Reception is particularly kind and helpful. The hotel has a great location and guests appreciate the convenience of the metro stop. The housekeeping and check-in staff provide exemplary service and guests are impressed by their attentiveness. Alexis at the front desk stands out for her exceptional customer service. Even the Starbucks workers are kind and accommodating. However, a few guests have reported negative experiences with the staff, such as incorrect information given at check-in and stolen items. Overall, the staff at the Washington Marriott at Metro Center is exceptional and goes out of their way to make guests' stays comfortable and enjoyable.

Wi-Fi
After analyzing guest reviews of Washington Marriott at Metro Center, we found that the hotel charges for wifi, which is a big problem for many guests. However, some guests noted that wifi is available for free in public areas which offset this. Other guests found the wifi to be poor and unable to connect devices without a browser. Despite these negative comments, there were some positive reviews mentioning fast and free internet. Overall, guests were disappointed that a four-star hotel in the capital of the United States would not have free wifi available in all areas.

Pool
The Washington Marriott at Metro Center offers guests the luxury of a swimming pool, perfect for a refreshing dip on a hot summer day. However, guests should note that the pool is not heated and there is no hot tub available. While some guests have complained about the cleanliness of the pool, others have found it to be clean and fun. The pool is open for guests to enjoy, but those sensitive to high chlorine levels should be cautious. Towels provided for the pool can be scratchy, so guests may want to bring their own. Unfortunately, due to COVID-19 restrictions, there is currently no breakfast available for guests. Despite some negative reviews, the overall consensus is that the Washington Marriott at Metro Center's swimming pool is a nice and inviting amenity for guests to enjoy during their stay.

Parking
The Washington Marriott at Metro Center offers convenient parking options, including an on-site parking garage and a nearby public lot at a reasonable price. However, some guests found the parking fees to be expensive, which added to their overall cost of staying at the hotel. Some guests also noted confusion about the parking options as the website lacked clarity. While some guests did not like the additional fee for parking and wished it was included in the room rate. Nevertheless, there were positive comments about the good parking and some guests even found cheaper parking options nearby. Overall, if you want to avoid the high parking fees, it might be worth researching alternative options nearby.

4 Star
Welcome to Washington Marriott at Metro Center! Our guests have had a pleasant stay with us and found our rooms to be clean and up to the four-star standard. While some feel that our breakfast could use improvement with regards to presentation and quality, we strive to offer excellent services and facilities to our guests. We understand that some may not find our prices reasonable, but we do aim to provide a good alternative to other hotels in the area. In terms of amenities, we do offer free Wi-Fi and will consider providing more adapters for our guests in the future. Thank you for considering our hotel for your stay in the capital of the United States.

Business
Washington Marriott at Metro Center is the perfect place for business travelers due to its proximity to the convention and great location. The hotel offers excellent facilities and services for those on a business stay with a helpful front desk and valet service. The cleaning staff ensure that the rooms are pristine and well-maintained. The hotel also provides a desk with an office chair for guests who need to work. Although some guests commented that the lobby was only okay, this doesn't detract from the hotel's overall appeal. One downside mentioned by a few guests was that the hotel charges extra for internet use in the rooms, which some considered inexcusable in 2022. Others were disappointed that the restaurant wasn't open for breakfast or lunch. Unfortunately, some guests also stated that there was no compensation for these issues. However, guests were pleased with the cleanliness of the hotel and its excellent location. Overall, Washington Marriott at Metro Center is an excellent choice for business travelers seeking a comfortable and convenient stay.


Yes, Washington Marriott at Metro Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Washington Marriott at Metro Center.

No, Washington Marriott at Metro Center doesn't allow dogs.

Yes, parking facilities are available at Washington Marriott at Metro Center.

Yes, Washington Marriott at Metro Center has a gym.
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