Waterloo, Boulevard Henri Rolin 550.711518,4.398968(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 05 Oct - Tue, 06 Oct05 Oct - 06 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
ibis Brussels Waterloo offers a superb and central location, perfect for exploring both local attractions like the historical Waterloo Battlefield and the bustling center of Waterloo with its shops, restaurants and cafes. The hotel's quiet environment, despite its central location, provides a peaceful retreat after a day of sightseeing, complemented by free parking and proximity to major highways and public transport.
The breakfast experience at the hotel is highly regarded, praised for its variety and quality with fresh produce, freshly squeezed juices and a diverse selection of options. Though there are some comments on the high price point, the overall sentiment is positive with guests finding the breakfast filling and extensive.
While the on-site restaurant, La Trattoria, receives praise for its excellent pasta and pizza, dinner options are somewhat inconsistent. Some guests were dissatisfied with the lack of an in-house evening meal option, but nearby fast food restaurants and dining establishments offer alternatives. The small bar area is a pleasant spot to enjoy a drink, noted for its good prices and quality beer.
Guest rooms are clean, comfortable and well-maintained, though some found them to be on the smaller side. The simplicity and functionality of the rooms are suitable for short stays with amenities like comfortable bedding and air conditioning enhancing the experience. Despite minor maintenance issues and the lack of in-room amenities like kettles and fridges, the rooms generally meet guests' needs for a relaxing stay.
Cleanliness is a standout feature at the hotel with many guests praising the spotless rooms and well-maintained bathrooms. Housekeeping is highly commended for keeping the premises tidy, although there are occasional mentions of areas needing attention.
The staff at ibis Brussels Waterloo are frequently praised for their friendliness, professionalism and attentiveness. Guests appreciate the welcoming and helpful nature of the staff with many highlighting the efficient service and multilingual capabilities. The overall positive interactions significantly enhance the stay experience.
The hotel's wifi receives mixed reviews but is generally considered good with some guests noting strong and reliable connections while others experienced weak signals in certain areas.
For families, the hotel caters well with ready availability of baby beds and a setup conducive to family stays. The peaceful environment, despite being central, ensures minimal disturbances with adequate lounge facilities for larger groups. The breakfast quality and the family-friendly atmosphere make it a popular choice for those traveling with children.
Beds at the hotel are generally comfortable with high-quality bedding, ensuring a good night's sleep. Though some guests found issues with bed firmness and configuration, the majority find the bedding luxurious and conducive to rest.
As a three-star property, ibis Brussels Waterloo meets standard expectations with its value for money, cleanliness and convenient location. It is particularly recommended for short or business stays, offering practical amenities and services complemented by a friendly staff. The hotel is also noted for its dog-friendly policies, making it an ideal choice for travelers with pets.
Overall, ibis Brussels Waterloo provides a positive guest experience through its excellent location, cleanliness, friendly staff and a good range of amenities, making it a practical and comfortable choice for tourists and business travelers alike.
Categories
Sustainability Journey
AI-generatedRecognized with the Green Key label, this hotel implements several specific eco-friendly practices, such as using 100% renewable energy, having a comprehensive recycling policy, eliminating single-use plastic items like straws and bottles, utilizing at least 80% LED lighting, and having double-glazed windows.
Family
AI-generatedThis hotel has an on-site bar and restaurant. It is a good option for families looking for convenient dining options. It offers family-friendly services and activities.
Dog Friendly
AI-generatedThis hotel is pet-friendly. It is popular with guests booking pet-friendly hotels in Wallonia.
Business
AI-generatedThis hotel provides standard amenities suitable for a business traveler requiring a simple and functional accommodation.
3 Star
AI-generatedOffers a convenient and budget-friendly option for travelers visiting Waterloo. Provides essential amenities and a comfortable stay, with easy access to local attractions.
Free Wi-Fi
EV charging stations
Parking
EV charging stations
Room Types
Room with Double or Twin BedsThis room has a flat-screen TV, heating, and a private bathroom.
Triple Room with One Double and Single Bed or Three Single BedsFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Family Room with One Double Bed and One Double Sofa BedThis quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Classic Family Room with Double Bed and Sofa BedThe unit has 2 beds.
Guest Reviews
7.8
Good
Review Summaries
Summarized by AI
Location
The ibis Brussels Waterloo boasts a superb and central location, making it an ideal choice for visitors looking to explore the region. Strategically positioned for easy access to the historical Waterloo Battlefield and the surrounding areas, the hotel is also conveniently close to the bustling center of Waterloo with its charming streets lined with shops, restaurants and cafes. The proximity to both local attractions and transport links, including a nearby train station and bus lines to Brussels, makes it a perfect base for tourists and business travelers alike.
Guests appreciate the easy access the location provides, whether they are visiting the 1815 Battle of Waterloo Museum, enjoying the local dining scene or heading to Brussels for the day. The hotel is noted for its quiet and peaceful environment despite being centrally located, providing a restful retreat after a day of sightseeing. Free parking and the proximity to major highways add to the convenience, making it straightforward for visitors to navigate the area, whether by car or on foot.
The friendly and professional staff, combined with the hotel's cleanliness and modern amenities, enhance the overall experience. For those interested in shopping, there are supermarkets and shopping centers nearby, making everyday needs easily accessible. Overall, the location of ibis Brussels Waterloo is frequently highlighted as a significant advantage, offering both practicality and comfort for a memorable stay.
Breakfast
The breakfast experience at ibis Brussels Waterloo has garnered substantial praise from many guests with numerous reviews highlighting the variety and quality of the offerings. Words like "excellent," "delicious," and "extensive" frequently appear, indicating a commendable spread that includes fresh produce, freshly squeezed orange juice, pastries, pancakes and more. Many guests appreciate the choice availability and find the breakfast to be filling and capable of setting them up well for the day. The breakfast buffet receives accolades for its diversity and constant replenishment, ensuring that options are always available.
However, not all feedback is universally positive. There are mentions of a high price point for breakfast with some guests feeling it was overpriced considering the quality and variety offered. A minority found the breakfast to be too basic, average or minimal in options and noted some dissatisfaction regarding the cost-benefit ratio.
Overall, despite some critiques regarding pricing and occasional variability in quality, the breakfast at ibis Brussels Waterloo is broadly well-regarded with a strong emphasis on ample, tasty and diverse options that leave a positive impression on the majority of its guests.
Dinner
Guests of ibis Brussels Waterloo had mixed feedback regarding the dinner options at the hotel. While some praised the delicious breakfast and diverse food offerings, others were disappointed by the lack of an in-house restaurant for evening meals. The on-site restaurant, La Trattoria, received commendations for its excellent pasta dishes and fantastic pizza, sometimes rivalling those found in Italy. However, some visitors found the food to be average or tasteless and small in portions with the restaurant occasionally not available or closed unexpectedly.
The small bar area in the hotel was noted as being a pleasant spot to enjoy a drink with great prices for excellent beer. Despite some limitations regarding evening food options, there are several fast food restaurants and dining establishments nearby, offering guests alternatives for their dinner plans.
Staff interactions were generally positive, although there were mentions of overwhelmed staff during dinner service times. Overall, while breakfast and certain meals received praise, dinner at ibis Brussels Waterloo appeared inconsistent, leaving some guests satisfied and others seeking additional dining choices.
Rooms
The rooms at ibis Brussels Waterloo receive a range of feedback with many guests highlighting cleanliness and comfort as stand-out features. Numerous reviews praise the rooms for being clean, spacious and well-maintained, emphasizing that they are quiet and conducive to a relaxing stay. Several guests appreciated the comfortable bedding and well-equipped nature of the rooms, noting amenities like air conditioning and modern furnishings.
Despite this, some guests found the rooms to be on the smaller side and expressed a desire for more space, especially in the bathrooms. The functionality and simplicity of the rooms are often mentioned, making them suitable for short stays and meeting essential needs. Guests also commented on the calm atmosphere and adequate soundproofing which contributed to a pleasant experience.
However, a few reviews did report negative aspects such as strange smells, outdated decor and minor maintenance issues. The cleanliness of the rooms was consistently mentioned positively, aside from a few isolated complaints about cleanliness not being up to expectations on some occasions. There were also remarks about the absence of in-room amenities like kettles and fridges, which some guests missed.
Overall, the rooms at ibis Brussels Waterloo are deemed functional and comfortable for their intended purpose, though improvements in room size and certain amenities could enhance the guest experience further.
Beds
At ibis Brussels Waterloo, the beds have received a variety of comments from its guests with most leaning positively. Guests frequently describe the beds as comfortable with many highlighting the high-quality bedding that ensures a good night’s sleep. Comfortable and cozy are recurring themes in the feedback, indicating that the beds generally meet the guests' needs for rest and relaxation. The mattresses are noted for being firm yet plush, contributing to the overall sense of comfort.
Some reviews mention large and spacious beds, which adds to the appeal, making the rooms both comfy and welcoming. The bedding’s positive remarks extend to its cleanliness and maintenance, thanks to good housekeeping. Moreover, several guests mentioned that the bedding feels luxurious and soft, often leading them to sleep like babies.
However, the reviews are not universally glowing. A few guests found the beds to be either too hard or too soft with issues such as thin mattresses and awkwardly split double beds affecting their comfort. The twin beds sometimes had a gap or tended to move apart. Despite these occasional discomforts, the consensus suggests that the majority of guests departed feeling satisfied with their nighttime experience.
Cleanliness
The reviews for ibis Brussels Waterloo consistently highlight the hotel’s standout aspect: its cleanliness. Guests repeatedly describe the rooms as clean, spacious and comfortable with many mentioning spotlessly clean bathrooms and fresh decor. Housekeeping receives high praise for maintaining an exemplary level of tidiness throughout the premises. Several guests also note the helpful and friendly staff, adding to the overall positive experience.
Despite these praises, a few reviews mention specific areas needing attention, such as cobwebs on ceilings, dirty carpets on stairs and occasional mold in showers. However, these issues seem to be the exception rather than the rule, as the predominant feedback is overwhelmingly positive regarding cleanliness.
The hotel's calm and pleasant atmosphere, coupled with its great location and practical amenities, makes it a highly recommended choice for travelers seeking comfort and hygiene. Overall, the cleanliness and friendly service are key highlights, ensuring a pleasant and tidy stay for guests.
Staff
The staff at ibis Brussels Waterloo consistently receives high praise from guests for their friendliness, professionalism and attentiveness. Reviews highlight that the staff is welcoming and incredibly helpful, often going out of their way to ensure a comfortable stay for guests. The reception team is especially noted for their warm welcomes and efficient service, making check-in and check-out processes smooth and hassle-free.
Guests appreciate the multilingual capabilities of the staff, which adds to the ease of communication. The bar and breakfast services also receive commendable mentions for their friendly and polite service. Several reviews specifically point out individual staff members for their exceptional service and personal attention, contributing to an enjoyable and memorable experience.
However, there are a few mentions of isolated issues, such as housekeeping not observing 'do not disturb' signs and occasional staffing shortages. Despite this, the overall sentiment remains overwhelmingly positive with many guests expressing gratitude for the courteous and accommodating nature of the staff.
In summary, the positive aspects of the staff significantly enhance the overall stay experience at ibis Brussels Waterloo, making it a place where guests feel genuinely welcomed and well taken care of.
Wi-Fi
The wifi at ibis Brussels Waterloo garners mixed reviews. Many guests appreciated the good to excellent wifi connection, citing good speed and reliability. Some described the wifi as very good or great, while others found it merely acceptable. However, there were reports of weak wifi in certain areas with a few guests unable to access it in their rooms. Overall, while the wifi generally works well, it appears some improvements could be made to ensure consistent coverage throughout the hotel.
Family
Ibis Brussels Waterloo strikes a fine balance as a family-friendly hotel, well-prepared to meet the needs of those traveling with children. Guests frequently note the readiness of baby beds and the overall setup of rooms catering to family units. This convenience, paired with a peaceful environment even in rooms facing the car park, ensures a restful stay without disturbances.
The hotel features adequate lounge facilities that comfortably accommodate gatherings of up to five people, making it a practical choice for larger families. Additionally, its proximity to local amenities, such as a big supermarket and a nearby school, adds to its appeal, especially for those with regular commitments in the area.
Staff reception is commonly praised for its friendliness and attentiveness, even going so far as to customize TV channels to cater to English-speaking guests. The quality of breakfast stands out, offering a full, delicious spread that is both high-quality and satisfying.
Rooms, described as basic yet sufficient, maintain a clean and comfortable standard, creating a pleasant environment for family stays. The family atmosphere, coupled with dog-friendly policies and value for money, rounds out the reasons many guests express a desire to return with their families.
3 Star
ibis Brussels Waterloo offers a typical Ibis experience with standard facilities and services. The hotel presents good value for money, particularly in its convenient location. Rooms are simple, basic and functional, fitting the expectation for a three-star hotel without frills. Cleanliness and convenience are notable highlights, contributing to an excellent stay, especially for a short duration. The breakfast stands out with consistent praise for its variety and quality, adding to the overall positive guest experience. Friendly staff further enhance the appeal of this nicely maintained three-star property. While it may not offer anything special, it remains a practical and economic choice for travelers. Overall, the ibis Brussels Waterloo meets the standard expectations of an Ibis hotel, making it a solid recommendation for value-conscious visitors.
Business
Located in Waterloo, the ibis Brussels offers a range of facilities and services that cater well to business travelers. The staff are noted for their availability and responsiveness, making the hotel business-friendly and ideal for short business stays. The rooms are clean and equipped with sufficiently fast, high-speed internet, often described as super high speed and free, making it easy for guests to stay connected.
Convenience is another highlight with the hotel providing adequate parking and being well positioned for quick access to Brussels. While the rooms come with small desks and lack a fridge, they are generally sufficient for short business trips or one to two-night stays.
Given its prime location, the ibis Brussels Waterloo is also perfect for those interested in exploring the nearby battlefield tours. The hotel provides overall satisfactory services with a friendly and helpful staff, making it a good option for quick business visits. Additionally, it offers excellent value for money, balancing great service with a superb cost-benefit ratio. Despite some light noise from the main road, the ibis stands out as a solid choice for business travelers needing a brief but comfortable stay.
Dog Friendly
The Ibis Brussels Waterloo stands out for its very dog-friendly atmosphere. Pets are enthusiastically welcomed, making it an ideal choice for those traveling with their furry friends. Dogs are permitted throughout the hotel, including in the breakfast area, providing flexibility and convenience for pet owners. Specific amenities for dogs include a small grassy path for walks and an overall relaxed policy regarding the presence of pets. A nominal fee of 10 euros is required for dogs, which is considered reasonable by guests. This hotel caters to pet owners who find peace of mind knowing their dogs are accepted and comfortably accommodated.
FAQ
No, ibis Brussels Waterloo doesn't have any pool.
No, a spa isn't available at ibis Brussels Waterloo.
Yes, ibis Brussels Waterloo welcomes dogs.
Yes, parking facilities are available at ibis Brussels Waterloo.
