InfoSummary of reviewsTaj City Centre New Town, Kolkata enjoys a prime location, frequently praised for its convenience and accessibility, particularly because of its proximity to the airport and nearby shopping malls like City Centre 2, Pantaloons and Shoppers Stop. Guests appreciate the well-maintained, clean and beautifully designed environment, making it an excellent choice for travelers seeking both convenience and comfort despite its distance from the city center.
The breakfast experience is highly regarded, often described as amazing and lavish with an extensive variety, excellent quality and superb ambiance. Features like live flute music add to the positive dining experience. While some suggest that the menu could be more aligned with traditional Taj standards, the breakfast remains generally well-received.
Dinner at the hotel is also commended, particularly the buffet offerings and Bengali dishes, which are both delicious and reasonably priced. In-room dining adds to the favorable reviews, albeit with occasional mentions of specific dishes not meeting expectations. Despite minor concerns, the overall dining experience remains memorable.
Rooms at the hotel are praised for their comfort, cleanliness, spaciousness and tasteful furnishings with some rooms featuring luxurious amenities like Jacuzzis. While there are few mentions of minor issues like air conditioner noise or limited lighting, positive feedback about the comfort and modernity of the rooms prevails.
Cleanliness is a strong point with guests frequently describing the hotel as immaculate and the housekeeping staff performing superbly. The well-maintained property, alongside attentive and friendly staff, contributes significantly to an enjoyable stay.
Service at Taj City Centre New Town stands out with guests consistently praising the friendly, professional and attentive staff. Their dedication to hospitality, willingness to accommodate requests and cheerful demeanor make the experience particularly memorable.
The rooftop infinity pool is another highlight, offering stunning views over the city. Guests typically enjoy the pool area and commend the staff for their exceptional service, despite minor suggestions for improvement such as heating the pool.
For families, the hotel is seen as kid-friendly with the staff ensuring a comfortable and hassle-free experience for those with young children or elderly parents. Although room sizes can be slightly restrictive, the excellent room service compensates for this, making it a good choice for both work stays and family vacations.
In terms of luxury, Taj City Centre New Town does not disappoint. Guests describe the hotel as a luxurious oasis offering sumptuous accommodations and world-class facilities. The high level of service and elegant ambience make it a top choice for a luxury stay in Kolkata. Show more
InfoSummary of reviewsThe Oberoi Grand Kolkata is a luxurious and exceptional 5-star hotel located in the heart of Kolkata. Guests rave about the hotel's exceptional location, making it easy to access tourist attractions and well-connected to the airport and railway station. The breakfast buffet is a standout feature with a wide range of options and excellent quality food. The hotel's rooms are spacious, well-maintained and thoughtfully designed with classic decor. The staff is courteous, professional, friendly and attentive, providing exceptional service and hospitality. The spa is a must-do experience and the outdoor pool is beautiful and clean. The hotel is family-friendly and the beds are comfortable and cozy. The Oberoi Grand Kolkata is a luxurious oasis within the vibrant city, offering a peaceful and predictable stay. Show more
A luxury hotel and a landmark of Kolkata, near the airport and many tourist spots.
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Summary of reviewsThe Taj Bengal hotel in Kolkata is a luxurious oasis located in the central Alipore neighborhood, offering easy access to nearby attractions such as Victoria Memorial and Park Street. The hotel's lush gardens and greenery provide a peaceful retreat away from the noise and traffic of the city and guests rave about the stunning views of Zoological Gardens and Victoria Memorial. The breakfast buffet is excellent with a great variety of choices and the dinner options are good, although some guests had issues with lack of organization and wait times. The rooms are well-designed and comfortable, although some may be comparatively smaller than other 5-star properties. The hotel is generally very clean and well-maintained with exceptional hygiene and Covid protection measures taken by the staff. Speaking of which, the staff at Taj Bengal is incredibly friendly, courteous and attentive, going above and beyond to exceed expectations and make guests' stay as comfortable as possible. The pool at the Taj Bengal received mixed reviews, but overall, the hotel is considered the best 5-star hotel in Kolkata by many guests, offering value luxury and the standard expected of a flagship hotel. Show more
InfoSummary of reviewsRaajkutir - IHCL SeleQtions is a hotel that truly combines modern amenities with heritage style, creating a delightful atmosphere that transports guests to another era. The breakfast has been highly praised for its delicious food and variety of healthy options, although some guests have noted that the spread could have been more extensive. The rooms are well-appointed, clean and comfortable with tasteful decor and good quality linen and pillows. The staff is exceptional, providing commendable hospitality with their warm and genuine smiles, always ready to help guests with their needs. While some guests noted slow service, the majority of guests have raved about the outstanding service and behavior of the staff, making it the best thing about the hotel. Overall, Raajkutir - IHCL SeleQtions is a wonderful choice for a memorable stay in Kolkata. Show more
InfoSummary of reviewsThe JW Marriott Hotel Kolkata is a luxurious hotel with excellent amenities that provide guests with a dreamy and comfortable experience. The hotel's great location provides easy access to local attractions without being too far from the airport and the ambiance complements the spectacular views from the top floors, the bath tubs and the rooms. The breakfast spread is generally seen as excellent and the live stations are appreciated, although some guests suggested improving the menu's variety. The dinner offerings receive mixed reviews with some finding the food really tasty and others finding the limited selection of cuisines and unqualified dishes disappointing. Nevertheless, the hotel generally offers tasteful and comfortable rooms, equipped with spacious private bathrooms, rain showers and spa bathtubs. The housekeeping standards were generally good and staff members were described as courteous, caring, cooperative, well-trained, friendly and professional. Although some complaints were made about dirty glasses and tables at breakfast, many guests have found the hotel to be clean overall with good hygiene standards. The hotel's poolside area with an open-air restaurant and infinity pool, also received positive reviews with a few guests concerned about extra charges for services and the inability to smoke in certain areas. Business travelers have had mixed experiences, but the top management is impressive. Unsatisfactory staff interactions and frustrating wait-times for food have been reported by some guests, but the outstanding services and the amazing smells of nearby five-star restaurants are highly appreciated. All of these features make the JW Marriott Hotel Kolkata one of the best hotels to stay in Kolkata. Show more
InfoSummary of reviewsCourtyard by Marriott Siliguri excels in offering a well-rounded and thoroughly enjoyable experience for its guests. The hotel is centrally located, providing easy access to the city's attractions while maintaining a peaceful retreat atmosphere. The convenience of taxis right outside the hotel further heightens its accessibility and appeal. Guests have praised not only the prime location but also the spacious and well-lit rooms and bathrooms that are tastefully designed.
The hotel's breakfast offerings receive high marks, particularly for the wide variety and quality of South Indian dishes, as well as the plentiful vegetarian options. The breakfast buffet is often described as amazing and sumptuous with bakery items receiving special mentions. The environment of the breakfast area is pleasant and the staff, including front desk members like Simran, add to the exceptional service experience.
The rooms are consistently described as spacious, clean and modern, equipped with excellent amenities. Spectacular views from higher floors enhance the stay experience. Additional facilities, such as the restaurant, swimming pool and gym, contribute to a well-rounded experience promoting both relaxation and fitness. The bathrooms are also highly regarded for their cleanliness and modernity.
The hotel maintains high standards of cleanliness throughout its property, from the rooms and bathrooms to the common areas. Quick check-in and check-out processes and a warm, cosy atmosphere further the overall positive impression. Commendable staff behavior, coupled with their politeness and exceptional service, plays a significant role in ensuring a pleasant stay.
The staff at Courtyard by Marriott Siliguri consistently receive praise for their friendliness and professionalism. Whether during check-in or throughout the stay, guests felt well-taken care of by staff members like Vibhusan from room service and Hemant, who were particularly noted for their accommodating nature. The restaurant service is frequently described as attentive and smile-filled, making guests feel special from arrival to departure. Management and frontline staff alike are recognized for their courteous and helpful demeanor, contributing to a warm, caring and guest-centric environment.
Overall, Courtyard by Marriott Siliguri stands out as a reliable and attractive choice for travelers with its excellent location, comfortable rooms, high cleanliness standards and exceptional staff service creating a memorable stay experience. Show more
InfoSummary of reviewsITC Sonar, a Luxury Collection Hotel in Kolkata, is a highly recommended hotel for its convenient location, excellent breakfast and exceptional staff. The hotel is close to the airport and main tourist spots, surrounded by greenery and boasts excellent facilities. The buffet breakfast offers a variety of dishes, friendly staff and quality food. While the dinner options received mixed reviews, the Pan Asian Restaurant stands out for its delicious dishes. The rooms are spacious and luxurious with essential amenities, but some need maintenance and renovation. The hotel is clean and environmentally friendly with a friendly and attentive staff. Overall, ITC Sonar is an exceptional five-star hotel, ideal for both business and family travelers, offering a natural and royal stay with world-class facilities and fabulous service. Show more
InfoSummary of reviewsVivanta Kolkata EM Bypass shines as a strategically positioned hotel, offering guests a combination of accessibility and tranquility near key locations such as Acropolis Mall and major hospitals like Fortis and Ruby. It is appreciated for its convenient access to public transport and proximity to the airport, making it a prime choice for both business travelers and tourists. The hotel is widely acclaimed for its hospitality, with spacious, clean rooms that provide pleasant views of the city, contributing to a comfortable stay reflective of the Taj brand’s standards.
The breakfast service is particularly favored, boasting an extensive and diverse array of Indian and Continental options that cater to various tastes, accompanied by exceptional service. Even though breakfast may not always be included with the room, the experience is enhanced by a friendly and accommodating staff, leaving a lasting positive impression. Dinner receives similar praise for the quality and variety offered in its buffet, though some improvements could be made in the taste of the A la Carte menu and speed of service. Occasional concerns regarding the cost of the restaurant and room dining issues are noted but do not detract significantly from the overall experience.
Comfortable and well-designed rooms are a highlight, known for their cleanliness and luxurious interiors. With comfortable beds and thoughtful decor, the hotel offers good value for money amidst the bustling city environment, although soundproofing could benefit from improvements due to the hotel's busy location. The staff is commended across all departments for their exceptional service, friendliness, and professionalism, consistently enhancing guest satisfaction.
Vivanta Kolkata EM Bypass is highly regarded for its cleanliness, with attentive housekeeping maintaining immaculate conditions throughout guests’ stay, despite minor concerns about bathroom cleanliness. The hotel’s commitment to a neat and welcoming environment, supported by its convenient location and quality amenities, leaves a positive impression on visitors.
While opinions vary regarding its status as a five-star establishment, the hotel delivers an outstanding experience aligned with the Taj brand’s reputation, offering comfort and convenience with exceptional service across various aspects. Though some minor issues such as billing errors and occasional discrepancies in expectations are noted, the overall quality of the stay reflects the dignified standards associated with the hotel group, making Vivanta Kolkata EM Bypass a recommended choice for travelers seeking luxury and comfort in Kolkata. Show more
InfoSummary of reviewsITC Royal Bengal, a Luxury Collection Hotel in Kolkata, is a highly recommended option for travelers looking for a luxurious stay. The hotel's location is praised for its easy access to the airport and nearby convention center, although some guests suggest improving the road conditions outside the hotel. The breakfast is a hit among guests with a great range of items that left guests feeling spoiled for choice. The dinner received mixed reviews with some finding the buffet fabulous and others feeling that the food quality was not up to par. The rooms are spacious and comfortable with well-appointed amenities, although some guests noted issues with cleanliness. The staff is highly praised for their attentiveness, responsiveness and impeccable service, although a few guests had complaints about certain individuals. The hotel excels in providing fast and efficient wifi and the pool is considered a great spot to relax. The beds are exceptional in comfort and the hotel is considered opulent and luxurious with exceptional hospitality. The hotel is also a great option for business travelers, although some guests noted inefficiencies in billing and drink choices during dinner service. Overall, ITC Royal Bengal delivers an exceptional and truly royal staycation experience. Show more
InfoSummary of reviewsThe MAYFAIR Tea Resort, set amidst expansive tea plantations, delivers a remarkable experience with its stunning location that captivates visitors through panoramic views of lush greenery. The resort's convenient positioning for travelers heading towards the scenic hills of Bengal or Sikkim, coupled with its blend of beauty and tranquility, makes it an ideal stopover. Its Tudor-style architecture, enriched by antiques and tea-themed paintings, adds a unique charm to the ambiance, earning high praise from guests who appreciate the elegant surroundings.
Breakfast at the resort is a celebrated affair, with a diverse and plentiful spread catering to varied tastes. Guests enjoy the culinary journey and the atmosphere of the breakfast room, often highlighting the special contribution of the chai master. Although there are minor suggestions for improvement in service speed and specific menu items, the breakfast experience is largely seen as a superb start to each day, enhancing the overall stay.
The rooms at MAYFAIR Tea Resort are noted for their spaciousness and cleanliness, meeting high expectations of comfort and elegance. Thoughtful design and luxurious furnishings, complemented by breathtaking views of the mountains and tea estates, create a serene ambiance. The meticulous attention to guest comfort is evident in both the living spaces and the expansive bathrooms, making the stay inviting and relaxing.
A standout feature of the resort is its dedicated and enthusiastic staff who leave a consistently positive impression. Their helpfulness and friendliness, combined with a courteous and attentive demeanor, ensure that guests feel welcomed and cared for throughout their visit. This genuine eagerness to please enhances the overall experience, fostering an atmosphere of cooperation and charm.
Overall, the MAYFAIR Tea Resort offers an exceptional stay characterized by its enchanting location, delightful cuisine, luxurious accommodations, and outstanding service, creating lasting memories for tea lovers and nature enthusiasts alike. Show more
InfoSummary of reviewsThe Westin Kolkata Rajarhat is a five-star hotel that offers exceptional value for money, outstanding service and attention to detail. Guests loved the hotel's beautiful location, which is away from the hustle and bustle of the city and offers stunning views of Kolkata. The breakfast spread is impressive with a wide variety of Bengali, Indian and international dishes to choose from and the staff are attentive and accommodating. The hotel's rooms are spacious, well-designed and spotlessly clean with comfortable beds and great city views. The swimming pool is gorgeous and well-maintained and the staff are friendly and efficient. While some guests had negative experiences with the food, overall, the hotel's services and amenities make for an exceptional stay. The Westin Kolkata Rajarhat is a cut above other five-star properties in Kolkata and guests highly recommend it. Show more
InfoSummary of reviewsThe Novotel Kolkata Hotel and Residences is a highly recommended hotel by most guests. Its excellent location near a mall and accessibility to both leisure and business travel have received praise. The breakfast buffet spread is impressive with plenty of delicious options and courteous staff. The rooms are clean, spacious and provide great views with good overall aspects. The ambience and housekeeping are impeccable while the swimming pool is considered one of the best in Kolkata. Although the staff has received mixed reviews, there have been some exceptional employees mentioned. Despite some inconsistencies, the overall behavior and professionalism of the staff has been praised by many. While there have been a few concerns about cleanliness and room issues, the hotel itself is maintained and equipped with good facilities. Most guests have left with positive experiences and highly recommend Novotel Kolkata Hotel and Residences for an unforgettable stay. Show more
InfoSummary of reviewsThe Hyatt Regency Kolkata is a centrally located hotel that offers great connectivity to the rest of the city and is conveniently close to the airport. The staff is helpful and knowledgeable and the hotel offers competitive pricing for such a great location. The breakfast options are amazing with a huge buffet spread and proper regional representation with options for both vegetarians and non-vegetarians. The hotel is spotlessly clean and the housekeeping staff ensures that the room is maintained to guests' liking. The staff is excellent, courteous, friendly and helpful with many guests praising individual staff members for their exceptional service. The hotel is family-friendly and the facilities and food are enjoyable for all ages. The Hyatt Regency Kolkata offers exceptional facilities and services to its guests, making it a proper 5-star experience for many guests. Despite some negative reviews, the majority of guests had an exceptional experience and would recommend this as the best 5-star hotel in the city. Show more
