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Drury Inn & Suites West Des Moines

West Des Moines , 5505 Mills Civic Parkway (Show on Map)

9.2

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDrury Inn & Suites West Des Moines is a highly recommended hotel with a great location, according to guest reviews. The hotel is conveniently situated near bars, restaurants and shopping areas, providing easy access to the interstate and several eateries within walking distance. Guests appreciate the quietness of the location despite being in the middle of everything. The hotel offers a complimentary breakfast with a variety of quality items and healthy options available and guests also enjoy the evening appetizers and complimentary drinks. The hotel's evening offerings are also praised with guests raving about the delicious and convenient hot food and beverage options available during the Kick Back happy hour. The hotel offers clean, modern and spacious rooms that are perfect for a comfortable stay with comfy beds, excellent bedding and towels. The hotel consistently provides a clean and updated stay for its guests and the staff is exceptional, friendly, kind and accommodating. The pool at Drury Inn & Suites West Des Moines has received a lot of positive reviews from guests and the hotel boasts a well-lit parking lot, providing guests with a sense of security. The beds are comfortable and guests appreciate the ample supply of pillows on each one. Overall, while there were some negative reviews, they were in the minority and most guests seem to have enjoyed their stay at Drury Inn & Suites West Des Moines.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Queen Room with Two Queen Beds A flat-screen cable TV is included in this room, along with a microwave and fridge.

Deluxe King Room A flat-screen cable TV is included in this room, along with a microwave and fridge.

King Suite with Sofa Bed Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit offers 2 beds.

Deluxe King Room - Accessible, Tub The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Room with Spa Bath This double room's special feature is the spa bath. The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Suite with Sofa Bed Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 3 beds.

King Suite with Sofa Bed - High Floor This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe King Room - High Floor The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Suite with Two Queen Beds and Sofa Bed - High Floor This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.

Deluxe Queen Room with Two Queen Beds - High Floor This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior King Room with Spa Bath The spa bath is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Suite with Sofa Bed - Accessible, Tub This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds.

Deluxe King Room - Accessible, Roll-in Shower The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a bath or a shower. This double room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe King Meeting Room, 2 Rooms - Accessible , Tub The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.

Queen Suite with Sofa Bed - Accessible, Roll-in Shower This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.

Superior Queen Room with Two Queen Beds - Accessible, Tub This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

About Drury Inn & Suites West Des Moines

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Guest Reviews

9.2

Excellent

Location

Drury Inn & Suites West Des Moines boasts a great location according to guest reviews. It is conveniently situated near bars, restaurants and shopping areas. The hotel provides easy access to the interstate and has several eateries within walking distance. For those in town for business or entertainment, the location is perfect as it is close to business meeting destinations and comedy shows. Guests appreciate the quietness of the location despite being in the middle of everything. Overall, the hotel is located in a nice area with plenty of fun places nearby.

Breakfast

The guests at Drury Inn & Suites West Des Moines rave about the complimentary breakfast offered at the hotel. Many were pleasantly surprised by the variety and quality of the breakfast items and appreciated the healthy options available. Some guests also enjoyed the evening appetizers and complimentary drinks. The dining room layout and food offerings were also praised. The hotel is also pet-friendly, another bonus for guests. Some guests mentioned that the breakfast was included in the room rate and therefore a great value. Overall, many guests highly recommend trying the breakfast at Drury Inn & Suites West Des Moines.

Dinner

If you're looking for a hotel with great dining options, you might want to consider the Drury Inn & Suites West Des Moines. Multiple reviews praise the hotel's evening offerings with guests raving about the delicious and convenient hot food and beverage options available during the Kick Back happy hour between 5:30-7pm, where you can enjoy a free dinner and drinks. Some guests even received vouchers for complimentary drinks, which was an added bonus. The lounge is a great place to relax and enjoy the evening with enough snacks to keep you satisfied. And if you're looking for even more dining options, the hotel also offers a complementary breakfast. While some guests did mention having minor complaints, such as disappointing food on certain nights or children running around, overall, the dinner and wine benefits make the Drury Inn & Suites West Des Moines a great choice for travelers looking for tasty and convenient dining options.

Rooms

Drury Inn & Suites West Des Moines offers clean, modern and spacious rooms that are perfect for a comfortable stay. Rooms are well-maintained and furnished overall. Guests have praised the comfy beds, excellent bedding and towels. The rooms are equipped with necessary amenities and functioning appliances. Although some guests have reported minor issues like dusty bathroom spots, low water pressure, noise or uncomfortable beds, overall the rooms are clean, well-kept and comfortable. The queen suite layout is particularly awesome for a longer stay. The hotel offers an okay pool area and other amenities. However, some guests have complained about the lack of COVID-19 social distancing enforcement both by the management and guests themselves. It's also worth noting that the hotel now requires wearing masks inside the building.

Beds

If you're looking for a good night's sleep away from home, the Drury Inn & Suites West Des Moines might be just the ticket. Guests rave about the comfortable, fluffy beds and the ample supply of pillows on each one. Many reviewers also noted that the hotel is very clean, from the rooms to the facilities, which adds to the overall positive experience. Most guests found the beds to be very comfortable with a few exceptions who preferred firmer or less-soft beds. A small number of guests did complain about the mattresses or the lack of large bed comforters. Accessible rooms were noted to be nice, but the high beds could be difficult for some guests. Overall though, the overwhelming consensus is that the beds are comfortable and provide a restful night's sleep.

Cleanliness

According to guest reviews, the Drury Inn & Suites West Des Moines consistently provides a clean and updated stay for its guests. The rooms and common areas were very clean and modern with some considering it one of the best hotel stays they've had in years. The hotel is well-maintained and facilities were clean and convenient. Guests also raved about the cleanliness of the breakfast area and the great value for the price. The staff was described as extremely nice and helpful. However, a few negative comments were made about incidents of housekeeping not cleaning properly and some guests not following COVID-related social distancing protocols. Overall, the hotel receives high marks for its cleanliness and comfort.

Staff

Guest reviews of the Drury Inn & Suites West Des Moines consistently praise the hotel's staff for being exceptional, friendly, kind and accommodating. Guests have specifically mentioned that the front desk staff were helpful and efficient and that the breakfast staff were particularly welcoming. While there were a few instances where the hospitality staff was described as rude or unresponsive, these were outweighed by overwhelmingly positive comments about the staff's friendliness and professionalism. Overall, guests felt that the staff at this location made them feel welcome and valued, contributing to a high-quality stay.

Pool

The pool at Drury Inn & Suites West Des Moines has received a lot of positive reviews from guests. Families with kids especially enjoyed it and there is also a hot tub for those who want to relax. The pool area is clean and not over-chlorinated. Apart from the pool, guests appreciate the complementary breakfast and pre-dinner drinks. Some guests wished that the pool remained open longer on weekends. Unfortunately, a few guests reported negatives, mentioning hair and debris in the pool and hot tub. Nevertheless, other guests love the pool and consider it to be their favorite thing about the hotel. The hotel’s location also provides a beautiful view of the Iowa sunset while enjoying the pool.

Parking

Guests have praised the Drury Inn & Suites West Des Moines for its accessibility with plenty of entrances available. The hotel also boasts a well-lit parking lot, providing guests with a sense of security. Although some guests have reported issues with the brightness of the parking lot light shining into their rooms, the majority of guests seem to have had no issues. While the parking lot can get full, more parking is available. Guests also appreciated the ease of getting to retail and other travel destinations. However, some guests reported that the beds were just okay and the curtains didn't close all the way, letting in some light from the parking lot. Finally, some guests noted the deposit required for multiple rooms and suggested a quicker handling of the process would be appreciated. Overall, the parking situation at the Drury Inn & Suites West Des Moines seems to have left a positive impression on guests.

3 Star

If you're looking for a budget-friendly hotel with solid facilities and services, Drury Inn & Suites West Des Moines is a good choice. While some guests noted that the elevators could use improvement and check-in was slow, overall the stay was pleasant and up to par with what you would expect from a three-star hotel. Some reviewers mentioned that the facilities are beginning to show their age, but despite this, the hotel still managed to receive mostly positive ratings. Some guests found the hotel a bit expensive, but fair given the quality of accommodations provided. While there were some negative reviews, they were in the minority and most guests seem to have enjoyed their stay at Drury Inn & Suites West Des Moines.

Yes, Drury Inn & Suites West Des Moines has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Drury Inn & Suites West Des Moines.

Yes, Drury Inn & Suites West Des Moines welcomes dogs.

Yes, parking facilities are available at Drury Inn & Suites West Des Moines.

Yes, Drury Inn & Suites West Des Moines has a gym.

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