West Valley Inn

West Valley City, 3540 South 2200 West 40.695695,-111.94888(Show on Map)

7.0

Good

+5 Photos

+ 3 Photos3

Checkin - Checkout dates‌

Info

Best Western West Valley Inn is a newly renovated hotel located in Salt Lake City, Utah. The hotel is situated near many popular attractions, including the Valley Fair Mall and ski resorts like Alta, Brighton and Deer Valley. The hotel is conveniently located just one mile from the TRAX light rail station, which provides easy access to Salt Lake City's main attractions. The hotel offers pet-friendly guest rooms featuring new beds, furniture, flat-screen TVs, and mini-refrigerators, as well as mobility accessible rooms. Guests can enjoy a complimentary deluxe hot breakfast, cable TV, high-speed internet, a pool, fitness center, and business center. With affordable rates and exceptional customer service, the Best Western West Valley Inn is an ideal choice for both leisure and business travelers.

Summary of reviews

West Valley Inn is a great hotel that offers a perfect location, according to guests. It is just minutes away from many destinations with a mall and shopping across the street. Although some guests mentioned traffic noise and heavy drug traffic, it was not a major issue for most. The complimentary breakfast at the hotel is hit or miss; however, the majority found it to be better than average with good variety. The hotel offers mostly clean and comfortable rooms, although some rooms had stains, dirty floors and broken furniture. The hotel's cleanliness varied, but most guests found it well maintained with a helpful and professional staff. The hotel's pool and hot tub had mixed reviews, while guests found the beds to be comfortable and restful. Generally, guests had a comfortable and enjoyable stay at the West Valley Inn, making it a nice and affordable opportunity for budget travelers.

Categories

Pool

Indoor Pool

3 Star

EV charging stations

Sustainability Journey

Honeymoon

Family

Dog Friendly

Business

Accessible

Gym

Indoor Pool

Room Types

Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessibleThis quadruple room is air-conditioned and has a tea and coffee maker and heating. The unit has 2 beds.

King Room with Bath Tub and Sofa Bed - Mobility AccessibleAir conditioning, a tea and coffee maker and heating are offered in this double room. The unit has 1 bed.

Queen Room with Two Queen BedsAir conditioning, a tea and coffee maker and heating are offered in this quadruple room. The unit has 2 beds.

King Room - Non-SmokingThe double room provides air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.

King Room with Roll-In Shower - Mobility AccessibleThe double room provides air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.

King SuiteThis suite is air-conditioned and features a tea and coffee maker and heating. The unit offers 1 bed.

Queen SuiteAir conditioning, a tea and coffee maker and heating are offered in this suite. The unit has 1 bed.

Large King RoomThe double room offers air conditioning, a tea and coffee maker and heating. The unit has 1 bed.

King Room - Pet FriendlyThis double room is air-conditioned and has a tea and coffee maker and heating. The unit has 1 bed.

Queen Room with Two Queen Beds - Pet FriendlyThis air-conditioned family room features a tea and coffee maker and heating. The unit offers 2 beds.

About West Valley Inn

Best Western West Valley Inn is situated in Salt Lake City, Utah, and provides guests with easy access to popular area attractions such as the Valley Fair Mall and events held at the Maverick Center. The hotel is also conveniently located near several ski resorts, including Alta, Brighton, Solitude, Snowbird and Deer Valley. Visitors can take advantage of the nearby TRAX light rail station, located one mile from the hotel, which runs directly to the heart of Salt Lake City, allowing for easy access to attractions like the Salt Palace Convention Center, Energy Solutions Arena and Temple Square. Best Western West Valley Inn offers guests newly renovated pet-friendly guest rooms featuring new beds, new furniture, new 42-inch flat-screen televisions and mini-refrigerators in every room. Guests can enjoy a complimentary deluxe hot breakfast featuring Belgian waffles, sausage and eggs, as well as cable television and high-speed wireless internet. The hotel also features a pool, fitness center and an expansive full-service business center, making it an excellent option for business travelers. For those traveling with mobility issues, the Best Western West Valley Inn also features mobility accessible rooms. While the hotel's hot tub is currently under repair, guests can enjoy other amenities such as the pool, fitness center, and free breakfast. The hotel's pet policy allows for up to two dogs in a rented room, making it a great choice for those traveling with their furry friends. With excellent customer service and an affordable price, the Best Western West Valley Inn provides guests with a comfortable and enjoyable stay.

Guest Reviews

7.0

Good

Review Summaries

Location

Finding a hotel in a great location can make or break your trip and thankfully West Valley Inn has got you covered. Guests loved how close the hotel was to their destinations with many saying it was just minutes from where they needed to be. The hotel's proximity to the freeway entrance also made getting around a breeze. Even those who found the location a bit difficult to find noted that once they arrived, it was easy to get to everything they had planned. Plus with a mall and shopping just across the street, there was plenty to do nearby. Some guests did mention traffic noise and heavy drug traffic in the area, but these were not major issues for most. Overall, the great location and convenient access to all activities and destinations made for a very enjoyable stay.

Breakfast

The guests of West Valley Inn agreed that the complimentary breakfast at the hotel was a hit or miss. While some guests were disappointed as the breakfast ran out quickly and was not restocked, others liked the breakfast which had a great variety. Some guests appreciated the good variety of breads, cereal, yogurt and fruit, while others were happy to make their own waffles. Although the breakfast selection didn't include eggs which was a drawback to some guests. However, overall the breakfast was considered to be better than average. Some guests praised the great free breakfast with coffee they actually enjoyed while others were happy with the breakfast that the hotel provided. A few guests expressed disappointment with the breakfast, describing it as disgusting and a sorry excuse for breakfast and some guests were disappointed with the appliances not working. Nevertheless, some guests enjoyed the pool and spa along with the breakfast. Some guests also left positive reviews about the hotel's cleanliness and described the breakfast as vyborna bohata snidane, buen desayuno y hotel limpio and el desayuno bastante aceptable.

Rooms

The West Valley Inn offers mostly clean and comfortable rooms with spacious bathrooms and a nice lobby/eating area. While some rooms had stains on the carpet and bedding, dirty floors and broken furniture/appliances, many guests had positive experiences with well-stocked amenities, large mirrors and jetted tubs. Some guests had to switch rooms due to broken AC, TV, bathroom fixtures or door locks. The cleanliness of the hotel varied with some guests encountering dirty towels, leftover food and even fresh blood stains. However, the guestrooms were generally nice with big closets and the Queen-sized beds were comfortable. Availability of room types was limited with some guests having to ask for different configurations than they initially booked. Overall, while not without its flaws, many guests enjoyed their stay at the West Valley Inn.

Beds

Guests who have stayed at West Valley Inn had positive things to say about the beds. The majority of guests found the beds to be comfortable with some describing them as large, plush and very comfy. The comfort level was praised, although one guest found the bed a little lumpy and another mentioned a lack of pillows. However, in general, guests seemed very satisfied with the beds and pillows. One guest noted that the blankets were thin, while another mentioned difficulty in finding a room with two queen beds. Despite this, many guests enjoyed their comfortable beds and had a good night's rest. The only complaint about noise was from one guest who mentioned the people upstairs making noise. Overall, guests found the beds at West Valley Inn to be comfortable and restful.

Cleanliness

Guests have mixed opinions on the cleanliness of the West Valley Inn. However, the majority of comments are positive with guests praising the cleanliness of the hotel, lobby and facilities. Some guests mentioned the rooms needed deep cleaning or had stained carpets and floors, but many others praised the clean and comfortable rooms. Some guests noted towels or refrigerators in need of cleaning, but most found the hotel to be well maintained. A few mentioned issues such as broken tiles or mold, but overall guests were impressed with the hotel's cleanliness. The hotel staff were described as professional and helpful.

Staff

The West Valley Inn seems to have a great staff in general with many guests describing them as friendly, excellent or top-notch. There were a few negative comments, but these seemed to be isolated incidents rather than the norm. Some guests mentioned specific staff members who went above and beyond, including the General Manager and Tupu. The team on the front desk were helpful and knowledgeable with one even staying past her shift to help. There were a few complaints about untrained or rude staff, but these were outweighed by the positive comments. Overall, the hotel staff were polite, attentive and eager to help, making for a comfortable and enjoyable stay.

Pool

Guests of the West Valley Inn have had mixed experiences with the hotel's pool. Some guests have found the pool to be clean, warm and enjoyable, especially after a long drive. Others have noted that the pool could be cleaned better or that the water was cloudy and not very clear. Despite some issues, many guests have still had fun in the pool and appreciate that it was open during their stay. Some guests were disappointed to find the pool closed, either due to maintenance or COVID restrictions. Similarly, the hot tub had mixed reviews and was sometimes broken or had too many chemicals. Overall, while the pool may not be the most consistent aspect of the hotel, it offers a refreshing break for guests who are looking to relax and have some fun.

3 Star

If you're looking for an affordable stay in the West Valley area, West Valley Inn might just be the perfect hotel for you. Despite mixed reviews, there are some positive comments that are worth highlighting. The front staff, in particular, received a lot of praise for their phenomenal service. Guests also appreciated the cleanliness of the hotel with some rooms such as 204 being described as "nice". Though some guests were disappointed with the customer service, most agreed that the facilities and rooms were comfortable and pleasant to stay in. And if you're a budget traveler, this hotel might just be for you as it provides a nice and still quite affordable opportunity.

FAQ

Yes, West Valley Inn has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at West Valley Inn.

Yes, West Valley Inn welcomes dogs.

No, parking facilities aren't available at West Valley Inn.

Yes, West Valley Inn has a gym.

Location

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