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Holiday Inn Cincinnati North West Chester, an IHG Hotel

Westchester , 5800 Muhlhauser Road (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Holiday Inn Cincinnati North West Chester, an IHG Hotel, is a highly recommended choice for travelers seeking a great location with easy access to the highway and nearby entertainment venues. Families with children participating in baseball tournaments appreciated the hotel's location, which is also surrounded by a bustling shopping area with plenty of restaurants and stores nearby. Although there is no continental breakfast available, guests who opt for the in-house breakfast buffet or the restaurant breakfast seem to be pleased with their options, though some guests mention wishing there were more options or that breakfast should have been included in the room rate. It's important to note that the hotel's dinner experience has mixed reviews from guests with some finding the food to be terrible and dissatisfied with how it was prepared, while others thought the restaurant had great food served by a terrific wait staff. For those looking for clean, comfortable and spacious rooms, the queen suites with separate living areas provide the perfect solution. The hotel is generally well-kept and modern and the staff is amazing and friendly with multiple guests praising the desk clerks for their excellent customer service. Finally, while some guests did have a few complaints about the beds, others found the rooms to be great and very comfortable. Overall, the cleanliness of the hotel was exceptional, making the Holiday Inn Cincinnati North West Chester a great choice for a nice and affordable stay.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Double or Twin Room The spacious twin/double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin/double room offers a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive King Room The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 1 bed.

King Room The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Disability Access The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Executive Queen Room with Two Queen Beds The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.

Queen Room with Two Queen Beds The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Twin Room - Mobility Access with Bath Tub The unit has 2 beds.

Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking The unit has 1 bed.

About Holiday Inn Cincinnati North West Chester, an IHG Hotel

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Guest Reviews

8.0

Very Good

Location

The Holiday Inn Cincinnati North West Chester, an IHG Hotel, boasts a prime location according to guest reviews. Many mentioned the convenience of its proximity to the highway, making it easy to get to and from. Families with kids participating in baseball tournaments were also pleased with the hotel's location. For those looking to shop and dine, the hotel is in the midst of a bustling shopping area with plenty of restaurants and stores nearby, including IKEA. Guests also appreciated the hotel's central location for its easy access to nearby entertainment venues such as Top Golf and Main Event. Overall, guests raved about the great location of the hotel, making it an excellent choice for those planning a trip to the area.

Breakfast

One thing to note about the Holiday Inn Cincinnati North West Chester is that there is no continental breakfast available, so make sure to plan accordingly. However, guests who opt for the in-house breakfast buffet or the restaurant breakfast seem to be pleased with their options. The breakfast buffet may run out of options towards the end of the morning, so arriving early might be the best bet. Overall, the hot breakfast options seemed to be great and freshly prepared with a lovely presentation. Some guests did mention that they wished there were more options or that breakfast should have been included in the room rate. The hotel does have an excellent steakhouse on site, but pancakes seemed to be a miss with guests.

Dinner

The dinner experience at the Holiday Inn Cincinnati North West Chester, an IHG Hotel, seems to have mixed reviews from guests. While some found the food to be terrible and dissatisfied with how it was prepared, others thought the restaurant in the hotel was awesome and had great food. Having a restaurant on site was very nice, but not everyone had a positive experience. One guest found it frustrating that despite having reservations for dinner, they were not even offered water after being seated for 30 minutes. However, other guests highly praise the restaurant with some even recommending specific servers like Omar for their exceptional service. The excellent steak house and fantastic Italian steakhouse in the hotel were also highly appreciated by guests who appreciated the fresh food, lovely presentation and great wait staff.

Rooms

Looking for a hotel with clean, comfortable and spacious rooms? Look no further than the Holiday Inn Cincinnati North West Chester, an IHG Hotel. Guests rave about the queen suites with separate living areas, which are perfect for families or those who like a bit more space. Many reviewers mention how nice and clean the rooms are and some even say they love the location and cleanliness of the hotel overall. And if you're worried about outdated decor, fear not - many guests mention the updated rooms and fanciness of the hotel. However, a few guests did have negative experiences with dirty rooms or strong odors, so be sure to check your room thoroughly upon arrival. Overall, though, it seems that the Holiday Inn Cincinnati North West Chester is a great choice for clean, comfortable and spacious accommodations.

Beds

If you're looking for a comfortable stay in Cincinnati, the Holiday Inn Cincinnati North West Chester has got you covered! While some guests did have a few complaints about the beds, such as a mattress that didn't meet their preference or stained sheets, others found the rooms to be great and very comfortable. The pillows received mixed reviews with some finding them comfortable and others wishing they could squish down more. A couple of guests did unfortunately find dirty bedding in their rooms, but overall the comfortability levels were met. Just be sure to request clean bedding if yours doesn't look up to par!

Cleanliness

The Holiday Inn Cincinnati North West Chester, an IHG Hotel, is well-known for its exceptional cleanliness. Most guests describe the rooms and common areas as very clean with some mentioning the fresh smell upon arrival. While some guests did report minor cleanliness issues like stained couches or hairs in the shower, these were infrequent and didn't detract from the overall impression of cleanliness. Unfortunately, a few guests had negative experiences like dirty rooms or bad smells, but these were the exception rather than the rule. The hotel is generally well-kept and modern with many guests noting the nice decor and updated feel. Additionally, the staff was kind and the food was great, making for a nice and affordable stay. Overall, though there were a few isolated incidents, the cleanliness of the Holiday Inn Cincinnati North West Chester was on point.

Staff

The Holiday Inn Cincinnati North West Chester, an IHG Hotel, is highly recommended for its amazing and friendly staff. Multiple guests praised the desk clerks, who were accommodating and helpful with excellent customer service. The hotel management puts great effort into hiring efficient and quality personnel who provide wonderful service at reception, restaurant and housekeeping. Additionally, the hotel is well-maintained and clean, making it a pleasant and comfortable place to stay. Despite a few isolated incidents of unfriendly staff interactions, guests highly praised the otherwise amazing and hospitable staff. Overall, Holiday Inn Cincinnati North West Chester is a great choice for travelers seeking a fancy and comfortable stay with exceptional staff.

Yes, Holiday Inn Cincinnati North West Chester, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Cincinnati North West Chester, an IHG Hotel.

No, Holiday Inn Cincinnati North West Chester, an IHG Hotel doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Cincinnati North West Chester, an IHG Hotel.

Yes, Holiday Inn Cincinnati North West Chester, an IHG Hotel has a gym.

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Holiday Inn Cincinnati North West Chester, an IHG Hotel

Does Holiday Inn Cincinnati North West Chester, an IHG Hotel have a pool?

Is there a spa available at Holiday Inn Cincinnati North West Chester, an IHG Hotel?

Is Holiday Inn Cincinnati North West Chester, an IHG Hotel dog-friendly?

Is parking available at Holiday Inn Cincinnati North West Chester, an IHG Hotel?

Does Holiday Inn Cincinnati North West Chester, an IHG Hotel have a gym?