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Hotel & Spa Wasserschloss Westerburg

Westerburg , Westerburg 34 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel & Spa Wasserschloss Westerburg is a unique and charming hotel nestled in the picturesque countryside of Germany. The location is ideal for a peaceful retreat and exploring nearby towns. The hotel's breakfast receives high praise from guests with a large choice of fresh and regional products. The restaurant has potential, but could benefit from more options on the menu and a more consistent level of service. The rooms range from outdated to beautifully decorated with some minor cleanliness issues. The staff is mostly friendly and helpful with some noticeable stress during busy periods. The spa and wellness facilities are fantastic with a large and modern indoor pool. The hotel offers a luxurious and romantic atmosphere, perfect for couples seeking a unique and relaxing getaway. Overall, Hotel & Spa Wasserschloss Westerburg is a great destination for those looking for a peaceful retreat in a beautiful and historic setting.
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Hotel with Spa

Hotel & Spa Wasserschloss Westerburg is a wellness spa located in the Harz Mountains, offering a unique combination of modern wellness facilities and historical architecture. The spa includes a pool with a counter-current system, massage jets and a whirlpool, a relaxation gallery and a vitality bar. There is also a renovated sports area for guests, as well as a lovingly furnished romantic spa with two different saunas and a bathing pool. The spa also offers cosmetic treatments, including facial treatments, manicures and pedicures, and eyebrow correction. Different skin types are catered for with special treatments that include a skin diagnosis, massage, cleansing and a mask, designed to normalize the lipid balance of the skin and reduce redness and irritation. The spa is open daily, with appointments available for some treatments and a private Blue Lagoon experience by candlelight is also offered.

Luxury Hotel

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types

Superior Double Room Brightly decorated room with a small seating area, flat-screen TV and en suite bathroom. This room offers extra space, views of the park and a large bathroom. Most also have direct access to the spa.

Deluxe Double Room Brightly decorated room with a small seating area, flat-screen TV and en suite bathroom. This room offers extra space, high-quality furniture and a large bathroom.

Comfort Double Room Brightly decorated room with a small seating area, flat-screen TV and en suite bathroom. Some of these rooms are located in the gate house.

About Hotel & Spa Wasserschloss Westerburg

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Guest Reviews

8.0

Very Good

Location

Nestled in the picturesque countryside of Germany, Hotel & Spa Wasserschloss Westerburg provides an idyllic location for a peaceful retreat. The hotel is situated in the midst of old trees with a small park and a gorgeous castle that is perfect for guests seeking a unique experience. The location is ideal for hiking and exploring nearby towns such as Wernigerode or Quedlinburg. The hotel is a special hub in the German speaking realm as an authentic water castle. The location is very tranquil, making it a great spot for anyone looking for a break from the city. The rooms are nostalgic and fitting for the castle with meter-thick walls and winding paths. The area is also great for nature lovers and those who love old castles and buildings. Despite being slightly off the beaten path and surrounded by construction work, the hotel is well worth the visit for its beautiful location, stunning surroundings and romantic atmosphere.

Breakfast

The breakfast at Hotel & Spa Wasserschloss Westerburg receives high praise from guests. They describe it as delicious, excellent, great, fresh, varied and with a large choice of everything. The breakfast can be enjoyed outside on the terrace and the champagne breakfast is especially recommended. The buffet is described as rich and extensive with something for every taste. Guests appreciate the use of regional products and the presentation of the food. Some guests also mention the possibility of breakfast in bed. The staff is always friendly and the atmosphere of the hotel is praised as well. Some guests note that the breakfast could be more organized, while others mention a lack of certain items like fresh fruit or smoked salmon. Overall, guests highly recommend the breakfast at Hotel & Spa Wasserschloss Westerburg.

Dinner

If you're staying at Hotel & Spa Wasserschloss Westerburg, you'll likely be interested in trying out their restaurant. While some guests found fault with the limited menu and high prices, many praised the quality of the food. Some even described it as "super", "delicious" and "fresh". The breakfast buffet and evening buffet also received positive feedback with guests noting that there was a good variety of options. However, others had more negative experiences, describing the food as "canteen-like", "canned" and "poor quality". Service at the restaurant also received mixed reviews with some guests finding it unprofessional and unorganized, while others were impressed with the friendly and efficient service. Overall, the restaurant seems to have potential, but could benefit from more options on the menu and a more consistent level of service.

Rooms

Hotel & Spa Wasserschloss Westerburg has a variety of rooms, ranging from outdated and small to spacious and beautifully decorated. Some guests found the equipment to be of cheap quality, while others loved the historic charm of the building. There were complaints about lack of wardrobe or practicality in some rooms, as well as heating and wifi issues. However, many guests praised the cleanliness and peacefulness of their rooms and some even had them decorated for special occasions. The hotel offers themed rooms and some guests found them interesting and tastefully decorated, while others found them old-fashioned. There were also mixed reviews about the comfort of the beds with some finding them too hard or soft. Despite some issues with certain rooms, many guests enjoyed their stay at the hotel and appreciated its beautiful setting and romantic atmosphere.

Beds

If you're planning a vacation in the beautiful area of Westerburg and looking for a comfortable place to stay, then you might want to check out the Hotel & Spa Wasserschloss Westerburg. Former guests had mixed opinions about the beds of the hotel. Some complained that the beds were hard and outdated, while others said that the beds were very comfortable and well-suited for a good night's sleep. However, most guests agreed that the rooms were large and cozy and the mattresses had just the right thickness to provide comfort without being too firm or too soft. Some guests also mentioned that the pillows provided could be better, but extra pillows were readily available upon request. Despite some negative comments, most guests praised the beautifully decorated rooms with comfortable beds. So, if you're looking for a comfortable bed in Westerburg, the Hotel & Spa Wasserschloss Westerburg might be a good option for you to consider.

Cleanliness

If cleanliness is a top priority for you when choosing a hotel, then Hotel & Spa Wasserschloss Westerburg has received mixed reviews regarding this aspect. While some guests have found some minor imperfections such as rusted heaters, stained carpets and even webs and spiders in some rooms, many others have praised the overall cleanliness of the hotel and its rooms. Some even received bonus sachets for choosing not to have their rooms cleaned during their stay. There were some complaints related to cleanliness in the sauna area and a lack of cleaning in the communal spaces. However, the majority of guests found their rooms to be very clean and check-in was uncomplicated. One issue that some guests cited was a perceived lack of maintenance in the hotel's gardens and grounds, which left a bad impression. Overall, while some minor cleanliness issues surfaced, the hotel's rooms and services seem to have a satisfactory standard of hygiene.

Staff

Despite a few negative comments, the staff at Hotel & Spa Wasserschloss Westerburg has received mostly positive feedback from guests. Many guests complimented the friendly and helpful staff, who were attentive and went out of their way to make their stay comfortable. Some guests even mentioned that the staff were super accommodating and that they received a personal escort to their rooms upon check-in. While the restaurant staff received some criticism for their lack of professionalism, many guests still appreciated their efforts and found them to be polite and efficient. In general, the reception staff, housekeeping and gardeners were praised for their professionalism and friendly demeanor. However, some guests noted noticeable stress among staff during busy periods or when understaffed. Overall, the hotel's staff, from the leitender Kellner to the reception team, were described as engaged, solution-oriented and pleasant, making for a great guest experience.

Spa

The Hotel & Spa Wasserschloss Westerburg boasts a fantastic spa and wellness area, described by guests as beautiful, fantastic and excellent. The spa includes a great pool, sauna and well-equipped facilities with a large selection of treatments on offer. Guests particularly enjoyed the option to book the sauna for private use, making it ideal for couples. The swimming pool is described as lovely and well-maintained, while the whole area exudes a peaceful and friendly atmosphere. Even during peak times, guests report being able to enjoy the spa facilities with plenty of space and privacy. Finally, the spa area is described as a highlight of the hotel with many guests finding it a great reason to visit again.

Pool

Guests have praised the pool and spa facilities at the Hotel & Spa Wasserschloss Westerburg. The swimming pool is large, clean and with a great ambiance, perfect for laps or just relaxing. The area around the pool is quiet and relaxing and the pool's size is impressive with a length of about 17 meters. Some guests reported having the pool mostly to themselves, making it a great private experience. The spa area with its sauna, pool and whirlpool is fantastic, but the water in some areas was too cold for some guests. However, the addition of hand towels for pool use was a nice touch. Overall, guests found the pool and spa area functional and well-designed within the Burgambiente of the hotel.

4 Star

If you're looking for a truly exceptional hotel experience, Hotel & Spa Wasserschloss Westerburg might not be the best fit for you. While the hotel has a unique and charming setting, some guests have noted that the facilities and services don't always live up to 4-star expectations. There have been some small room maintenance issues and the breakfast buffet could use a bit of improvement. Additionally, some guests noted that the restaurant can be overpriced for the quality of food and service provided. However, there were guests who enjoyed their stay as the hotel was unique and the location was found to be charming. Overall, the hotel might not be for everyone, but if you are looking for a passable stay, this hotel might suit your needs.

Indoor Pool

If you're looking for a hotel with an exceptional indoor pool, Hotel & Spa Wasserschloss Westerburg is definitely worth considering. According to guest reviews, the pool area is huge and modern and the pool itself is described as gorgeous and excellent. What's even better is that many guests found that the pool was not crowded during their stay, giving them plenty of space to enjoy it at their leisure. The spa and wellness facilities also have saunas, showers, water tread baths, whirlpools and massage services. Plus, the location of the pool area is convenient and easy to access. With all these perks, you're sure to have a relaxing and rejuvenating experience at Hotel & Spa Wasserschloss Westerburg.

Luxury

If you're looking for an exclusive and luxurious stay, Hotel & Spa Wasserschloss Westerburg is the place to be. The staff are extremely accommodating and the ambiance is truly impressive with its castle setting. The spa and wellness facilities are top notch and the hotel itself is absolutely amazing - the epitome of luxury. It's a beautiful castle hotel, offering a unique experience to guests looking to stay in a regal abode. The hotel's restaurant serves high-quality food and the location of the castle is simply incredible. While the pillows might not exude luxury, the antique room decor definitely does. Definitely a true 4-star experience.

Romantic

Hotel & Spa Wasserschloss Westerburg is the perfect destination for a romantic getaway or a peaceful weekend retreat. The hotel's atmosphere is magical and enchanting with a location that's idyllic and perfect for relaxation. The rooms are beautifully decorated with historical flair and special touches for couples, such as a large Himmelbett or a specially decorated room for a wedding night. For an extra special treat, the hotel offers the option to book the sauna area for private use in the evening. Many guests celebrated special occasions such as anniversaries or honeymoons at the hotel and found it to be the perfect setting for a romantic retreat. The hotel is housed in a historic castle, which adds to its charm and unique character. Overall, the Hotel & Spa Wasserschloss Westerburg is an exceptional destination – offering an amazing ambiance, perfect location and unique features that make it a must-visit for couples seeking a romantic and relaxing getaway.

Yes, Hotel & Spa Wasserschloss Westerburg has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel & Spa Wasserschloss Westerburg.

Yes, Hotel & Spa Wasserschloss Westerburg welcomes dogs.

No, parking facilities aren't available at Hotel & Spa Wasserschloss Westerburg.

No, Hotel & Spa Wasserschloss Westerburg doesn't have a gym.

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