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LEGOLAND(R) Windsor Resort

Windsor , Winkfield Road (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe LEGOLAND(R) Windsor Resort is a family-friendly hotel with a great location within walking distance to the theme park and other local attractions. The themed rooms are a highlight with pirate and castle rooms providing a fun experience for kids. However, some rooms need sprucing up and a more thorough cleaning. The breakfast had mixed reviews with some guests finding it excellent and others finding it disappointing. The dinner offerings were generally poor with limited options, poor quality and overpriced food. The cleanliness of the hotel varied with some guests finding it spotless and others encountering dirty bathrooms and grubby carpets. The staff received mixed reviews with some being super friendly and others seeming stressed and unhappy. The pool experience was hit or miss with some guests having a great time and others being disappointed by the limited availability and cold water. Overall, the LEGOLAND(R) Windsor Resort is a good choice for families on a budget, but certain areas need improvement.
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Categories

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Accessible Hotel

Hotel with Gym

Small Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types

Pirate Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 2 beds.

Adventure The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Kingdom Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This triple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 2 beds.

About LEGOLAND(R) Windsor Resort

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Guest Reviews

8.2

Very Good

Location

If you're planning a trip to LEGOLAND(R) Windsor Resort, you'll want to take note of the guests' opinions on the hotel's location. Luckily, it's overwhelmingly positive! Many reviewers found the hotel's proximity to the theme park and other local attractions to be excellent with some mentioning that it was within walking distance. Others appreciated the quick and easy access to transportation with a bus stop right outside the hotel and easy driving routes to nearby areas like Lapland UK and Windsor Castle. Not only is the location practical, but guests also praised the beautiful surroundings and overall ambiance of the area. And with the entrance to the theme park conveniently located at the back of the hotel, you can spend less time worrying about logistics and more time having fun with your family.

Breakfast

The breakfast at LEGOLAND Windsor Resort had mixed reviews from guests. Some guests loved the breakfast, finding it excellent with plenty of options to choose from and others found it disappointing. Some guests had to leave early but were happy to have a grab and go breakfast ready for them. On the other hand, some guests complained about the quality of coffee and some found the breakfast to be cold or unappetizing. Vegan options were available and the staff catered well to guests with dietary requirements. The quality of breakfast wasn't consistent with some guests finding it lovely and fast and others complaining about the lack of fresh options, waiting times or the lack of availability in the restaurant. However, staff service and quality were praised by some guests. On the downside, some found breakfast to be a shambles with fixed menus and set courses and the price of dinner was expensive with no options. Overall, the breakfast at LEGOLAND Windsor Resort had a limited range of foods and was basic but sufficient for some with some guests finding it great, while others inferior.

Dinner

Guests of LEGOLAND(R) Windsor Resort have been left disappointed by the hotel's dinner offerings. Complaints include limited options on the evening menu, poor quality and overpriced food, long waiting times and having to pay for a set three-course dinner at Bricks restaurant. The atmosphere was described as canteen-like and some guests reported feeling rushed. Breakfast in the Bricks restaurant was also deemed awful. The cost of meals was a major criticism with some families feeling ripped off for basic, small portions. Service varied, but some staff members were described as miserable or unhelpful. Overall, many guests did not enjoy their dining experience and would not recommend the hotel's restaurants.

Rooms

The LEGOLAND(R) Windsor Resort is the perfect destination for families with children. The themed rooms are a highlight of the resort with pirate rooms and castle rooms providing a fun and playful experience. Kids will love the treasure hunt in the room and the surprise LEGO sets. However, some rooms do need sprucing up and a more thorough cleaning. Despite this, the staff consistently go above and beyond to ensure your stay is amazing. Family rooms are spacious and comfortable and feature little touches that make all the difference. There is plenty of LEGO to play with and a LEGO-themed TV to enjoy. While some rooms have outdated furniture and are in need of renovation, the rooms are generally of a high standard. Kids will truly love the experience at the LEGOLAND(R) Windsor Resort.

Beds

After analyzing the guest reviews of LEGOLAND(R) Windsor Resort, it appears that the beds are hit or miss. While some found them to be clean and comfortable, others had issues with discomfort, stiff pillows and even finding black hairs in the bed. The bunk beds seemed to be not as comfortable as the main beds, but the kids enjoyed them regardless. Some guests also complained of noise, either from the heating or from rowdy families in nearby rooms. Despite these drawbacks, overall the hotel is described as amazing, especially for the kids. If you're planning on staying here, it may be worth calling ahead and requesting a room with a comfier bed.

Cleanliness

Guest reviews of the LEGOLAND(R) Windsor Resort vary widely in regards to the cleanliness of the hotel. While some guests found the hotel spotless and constantly being tidied, others encountered dirty bathrooms, dusty rooms and grubby carpets. The swimming pool changing rooms were reported as very dirty and lacking soap. The cleanliness of the food areas was also criticized with reports of cold food, dirty glass, lighting gathering dust and finger prints remaining on the glass for days. However, some guests were pleased with the cleanliness of their rooms and found the staff to be friendly and attentive. Despite the mixed reviews, the hotel's excellent location and lovely surroundings were consistently praised.

Staff

The staff at LEGOLAND(R) Windsor Resort have received mixed reviews from guests. While some guests have raved about the super friendly staff, others have noted that some staff seemed stressed and unhappy at times. The front desk and shop staff were excellent and very helpful, but some guests found that the restaurant night time staff could be hit-or-miss in terms of service. While some waiters were attentive and couldn't do enough for guests, others were unprofessional and uninterested. The entertainment staff were a standout and were brilliant with children and some staff members went above and beyond to make guests' stays amazing, like the hotel manageress who was extremely helpful and apologetic. Overall, the staff at LEGOLAND(R) Windsor Resort were friendly, but some could benefit from improved training and management.

Pool

After reading the guest reviews of LEGOLAND(R) Windsor Resort, it seems that the pool experience is hit or miss. Guests who were able to use the pool had a great time and rated it as fantastic and great fun. However, some guests were disappointed as the pool didn't open until 4 PM and it was fully booked, which meant they couldn't get a session in the pool area. Some guests were also disappointed to find that the water in the pool wasn't warm and the lockers were often broken, making it difficult to find one. The splash pool was also busy during peak times. Guests had to pre-book their sessions in the pool area and some were surprised that the swimming pool and gym only open from 12.30; it seems strange not to open these facilities in the morning. However, the staff in the restaurants and the swimming pool were superb according to some guests. Overall, guests enjoyed the water park more than the swimming pool and had fun in the pool whenever they were able to use it.

Family

The LEGOLAND(R) Windsor Resort is a fantastic family-friendly hotel with plenty of activities to keep kids occupied. The treasure hunt in the room and LEGOs scattered throughout the hotel were great touches and the outdoor play area was a bonus. Evening activities were a hit with the kids and there were even a few planned throughout the day. The only downside was that there weren't a wide enough variety of activities for families. However, the staff were amazing and the themed rooms with bunk beds were loved by children. The attention to detail showed in the catering for families, including the goodies in the chest and the gift after the treasure hunt style quiz. Breakfast was a little bit unorganized, but overall the hotel, park and staff were amazing. It's a great value for money and definitely a fun, family-friendly place to stay.

4 Star

The LEGOLAND(R) Windsor Resort is a great choice for families on a budget with many valuable packages that include a lovely breakfast and comfortable, clean rooms. The hotel is well-located and offers themed rooms, which the kids will love. The staff are extremely friendly and accommodating, but the food leaves something to be desired. While some guests found the experience superb, others were disappointed with the service, overpricing and outdated facilities. Overall, the LEGOLAND(R) Windsor Resort is a good choice, but certain areas need improvement.

Yes, LEGOLAND(R) Windsor Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at LEGOLAND(R) Windsor Resort.

No, LEGOLAND(R) Windsor Resort doesn't allow dogs.

No, parking facilities aren't available at LEGOLAND(R) Windsor Resort.

Yes, LEGOLAND(R) Windsor Resort has a gym.

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