Chula Vista Resort, Trademark Collection by Wyndham
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Summary of reviewsDespite some negative reviews, many guests enjoyed their stay at Chula Vista Resort, Trademark Collection by Wyndham. Some guests had issues with their rooms but others found them nice enough for the price. The resort's communication between staff could use improvement and some guests felt the resort was overpriced, but others found it suitable for their needs. Some guests had language barriers with staff but enjoyed the resort's location. Overall, while there is room for improvement, guests had a pleasant experience at Chula Vista Resort.
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Nestled along the picturesque Wisconsin River, Spa del Sol at Chula Vista Resort offers a range of rejuvenating spa services. With experienced and nurturing team members, you can relax and unwind with a variety of massage options, including deep tissue and warming river stone massages. For expecting mothers, there's a gentle and soothing maternity massage. You can also add CBD oil or aromatherapy to any massage for an enhanced experience. The facial treatments are equally impressive, featuring age correction, acne clearing, skin illuminating, and ultra-hydrating options. After your treatment, take in the stunning views and feel rejuvenated both inside and out. Day passes and men's services are also available.
Resort near Nightlife Spots
Resort with Swimming Pool
Heated Pool Indoor Pool Wave Pool Pool Water Slide Water Park Lazy River Outdoor Pool
Resort with Pool Water Slide
Room Types
About Chula Vista Resort, Trademark Collection by Wyndham
Guest Reviews
The Chula Vista Resort, Trademark Collection by Wyndham is a hidden gem tucked away from the tourist activities of the Dells. The location is off the beaten path and accessible by curvy roads, but the beautiful scenery along the river and woods makes the journey worthwhile. Once settled, guests can enjoy the seclusion and beautiful river views. The resort is spread out but conveniently connected through a tunnel, making it easy to access everything on-site, including the fun water park and a golf course. Even better, everything needed is inside the same building, so guests rarely have to go outside. Additionally, the location is close enough to have a variety of experiences to choose from in the Dells, including the Dome for events. Guests love the property and location with one reviewer stating "Love the place and location." Although some mention that the location isn't convenient, many others found it to be a good location for their needs. Overall, the Chula Vista Resort offers a prime location for those seeking a relaxing getaway with beautiful views.
If you're planning a trip to the Chula Vista Resort, Trademark Collection by Wyndham, you might be wondering about the quality of the rooms. While there were a few negative comments, most guests had positive feedback to share. Many described their rooms as clean, spacious and with a great view. Some even loved having an in-room spa. Several families appreciated the amount of space for their large groups with fully equipped kitchens and separate living areas. However, some guests did encounter issues like broken beds, old furniture and outdated rooms. It's also worth noting that a few guests faced cleanliness issues with mold, dirty carpets, torn furniture and leftover garbage. Overall, while the rooms could use some updates, there's plenty to enjoy at this resort. Kids will especially love the water park and arcade and the villas are a great value for the price.
Guests have had mixed experiences with the beds at Chula Vista Resort, Trademark Collection by Wyndham. Some have found them to be uncomfortable with mattresses that are too firm or have holes in the middle. Additionally, some guests have complained about the lack of warm and comfortable bedding provided by the hotel. However, others have appreciated the quality of the bedding provided, even if it consisted of flat sheets instead of fitted sheets. There have been reports of unstable beds, lamps and chairs in need of repair and some rooms being too small. Overall, guest experiences with the beds at Chula Vista Resort vary widely.
Despite a few negative comments regarding cleanliness, the Chula Vista Resort, Trademark Collection by Wyndham has mostly positive reviews in this area. Guests highlight that the rooms and location are clean and well-kept with some even describing it as "very clean and comfortable." However, there are a few occurrences of dirty spots and outdated furniture in some of the rooms, which could use improvement. Additionally, some guests had issues with housekeeping, including items not being cleaned and garbage not being taken care of promptly. Overall, the hotel seems to be mostly clean and provides a pleasant stay for guests.
The staff at Chula Vista Resort, Trademark Collection by Wyndham received mixed reviews from guests. While some guests found the staff to be incredibly nice, friendly, helpful, courteous and kind, others found them to be rude, unhelpful and unprofessional. The lifeguards received particular praise for being very friendly and attentive. The zip line crew was also mentioned as being the best, while the front desk, bar, water park, golf, Starbucks and gift shop staff were described as hard workers. However, some guests found the resort to be understaffed, resulting in long waits for service and short staffed cleaners and some reported bad service. One guest complained of rude front desk personnel, specifically mentioning Pazazz, while another found the check-in process to be terrible and time-consuming. Other guests reported issues with the internet and difficulties getting help when they called or spoke to staff. Despite these mixed reviews, some guests found the management to be super polite and helpful and appreciated the staff's consideration of their special needs. However, some guests reported that the staff was not wearing masks and there were concerns about social distancing.
Chula Vista Resort is a family-friendly hotel with two water parks - one indoor and one outdoor - that offer several exciting options for kids and adults alike. The indoor pool is a good size for all kids and the lazy river, wave pool and pool water slide are some of the highlights of the outdoor water park. Although some guests mentioned that the outdoor water park needs a bigger pool and better slides, most enjoyed the water park and adjacent pools. There were little to no waiting in lines at both the indoor and outdoor parks and water park passes were included each day of guests' stays. The Agua super calientita, or hot water, was a particular favorite among guests. Housekeeping does not come during the stay, but the cabanas offer a nice place for adults to relax and catch a game. Some issues were reported, such as the fact that the jacuzzi was down, the pool area has pieces breaking off and some rooms are outdated. However, overall, guests found plenty to do just at the resort, including several restaurants and clean water parks with warm waters.
If you're looking for a family-friendly resort, then Chula Vista Resort is definitely one to consider! With everything you need on-site, it's the perfect spot for a water park weekend getaway without having to leave the resort. Plus, the wide range of amenities catered to families with younger kids means that there's lots of space for your large family with several things to do. The resort offers you the option of loft accommodation that's perfect for bigger groups, clean and spacious two-bedroom condo suites for families with pets and bunk beds for kids. With birthday packages that my daughter loved and a selection of great restaurants, we didn't even have to leave the resort for food. Even though the waterpark was on the smaller side, the children enjoyed the arcade and the fact that towels could be obtained at the pool. However, you should check ahead to see if there are any pool closures - while our stay was problem-free, we should note that the waterpark was closed on one of the days. But with an indoor waterpark, it's an ideal resort for members of our group who cannot handle large crowds with two of whom had Autism. Overall, this resort offers a great spot for a group or family vacation with fun, clean and convenient surroundings.
While some guests found the Chula Vista Resort to be average or disappointing, others had a pleasant experience. A few guests had issues with their rooms including broken furniture, uncomfortable beds and dirty dishes, but some found their villas to be nice enough for the price. One guest mentioned that the resort could use improvement with communication between staff. Additionally, some felt that the resort was overpriced for the facilities and services provided. However, others enjoyed their stay and found the resort to be suitable with one guest specifically mentioning that their Junior Suite may have been categorized as a 1-star rather than a 3-star due to its condition. While some guests had language barriers with staff, others enjoyed the location of the resort. Overall, it appears that the Chula Vista Resort may have room for improvement, but some guests found it adequate for their needs.
Chula Vista Resort, Trademark Collection by Wyndham is an outstanding destination for families with children. The indoor pool is a great size and perfect for children of all ages. Guests were impressed by the spacious rooms and the fun water park that offers an array of indoor and outdoor activities. Families particularly enjoyed the incredible indoor water park which delighted both kids and adults. Many reviews raved about the amazing features of the indoor waterpark, while some mentioned that the outdoor waterpark is on the smaller side. Nevertheless, guests were thrilled with the huge indoor and outdoor water parks, highlighting that they provided something for everyone. Overall, the Chula Vista Resort is a must-visit destination for families seeking an unforgettable experience with endless fun at its indoor and outdoor waterparks.
Guests had mixed reviews about the water park at Chula Vista Resort, Trademark Collection by Wyndham. While some found it to be a great addition with fantastic indoor and outdoor facilities, others complained that it was crowded and had short opening hours. Many guests enjoyed the slides, lazy river, wave pool and the fact that they didn't have to go outside to access the park. Some guests with younger children found it perfect, while others with older kids found it more suitable for younger children. However, there were complaints about dirty restrooms, small towels and the need for more seating, more mid-day cleanings and more lifeguards. Some guests were disappointed that the water park opening times were not clearly communicated on the website. Despite mixed reviews, guests still loved the fact that there was an arcade onsite and clean pools nearby.
Yes, Chula Vista Resort, Trademark Collection by Wyndham has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Wave Pool, Outdoor Pool, Water Park, Lazy River.
Yes, a spa is available at Chula Vista Resort, Trademark Collection by Wyndham.
Yes, Chula Vista Resort, Trademark Collection by Wyndham welcomes dogs.
No, parking facilities aren't available at Chula Vista Resort, Trademark Collection by Wyndham.
Yes, Chula Vista Resort, Trademark Collection by Wyndham has a gym.
