Hotel Reuterhaus Wismar

Wismar , , Am Markt 19 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Reuterhaus Wismar is a charming and historic hotel located in the heart of the city, directly on the market square with stunning views. The location is perfect for exploring the city on foot with all major attractions, shops, cafes and restaurants within walking distance. The hotel boasts cozy and spacious rooms, some with beautiful views of the market square. While the hotel is old and lacks an elevator, guests find it charming and comfortable. The hotel's restaurant offers delicious local specialties and a noteworthy wine collection. The breakfast received mixed reviews, but many guests praised the good and plentiful breakfast with fresh eggs and a good selection of items. The staff is friendly and helpful, although some guests reported poor communication skills and non-compliance with Covid19 guidelines. The cleanliness of the hotel could be improved, but the hotel takes guest feedback seriously and attempts to rectify issues when notified. The Wifi system could also be improved, but it did not detract from the enjoyable experience at Hotel Reuterhaus Wismar. Overall, guests highly recommend this charming little hotel with a beautiful historic building and a fantastic location.
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Categories
Historic Hotel

Dog Friendly Hotel

Small Hotel

3-Star Hotel

Room Types
Standard Double Room Classic-style room with a TV, work desk, and private bathroom.

Standard Single Room Classic-style room with a TV, work desk, and private bathroom.

Superior Double Room Classic-style room with a TV, work desk, and private bathroom.

Guest Reviews
7.3
Good
Location
If you're looking for a hotel with a fantastic location, then Hotel Reuterhaus Wismar is the perfect choice for you. According to guest reviews, the hotel is situated right in the center of the city, directly on the market square with stunning views overlooking it. This location makes it easy to explore the entire city on foot with all major attractions, shops, cafes and restaurants within walking distance. The historic building adds to the charm of the hotel, creating a cozy and unique atmosphere in which to relax after a long day of sightseeing. Overall, Hotel Reuterhaus Wismar is a great starting point for your journey in this beautiful city.

Breakfast
Hotel Reuterhaus Wismar has received mixed reviews about the breakfast. While some guests found it to be simple yet sufficient, others were disappointed with the lack of variety or quality, especially considering the price. However, many others praised the good and plentiful breakfast with fresh eggs and a good selection of items and the attentive and friendly staff who served it. Due to COVID measures, the breakfast was either served at the table or provided in a plate, but the hotel tried to make up for it with extra touches such as fruit salad, yogurt and smoked salmon. Some guests also highlighted the tastiness of the food in the restaurant and the lovely ambiance of the dining area.

Dinner
If you're staying at Hotel Reuterhaus Wismar, you won't have to venture far for a delicious dinner as the hotel boasts its own restaurant. Guests frequently praise the quality and taste of the food, including local specialties and the friendly staff who serve it. The wine collection is also noted as noteworthy. Reviewers specifically recommend the soup and a la carte options. Although outdoor dining isn't possible, dining inside the well-furnished restaurant is a pleasant experience. All in all, the dinner at the hotel is highly recommended with some reviewers even describing it as "excellent" and "delicious".

Rooms
Hotel Reuterhaus Wismar boasts cozy and spacious rooms with some featuring beautiful views of the market square. While the hotel is old and lacks an elevator, guests find it charming and comfortable. The rooms are generally clean and furnished with rustic furniture, although some are in need of renovation. Some guests praise the size and equipment of the rooms while others note that they are relatively simple. The bathrooms also vary in quality with some being modern and spacious while others are in need of renovation and prone to mold. The hotel staff can be slow to respond to issues, including broken furniture and defunct facilities like TVs and toilet flushes. Some guests also note that they were not informed about additional taxes on their rooms. Overall, Hotel Reuterhaus Wismar offers a mixed but generally positive experience for travelers seeking a cozy and convenient stay in the city center.

Beds
If you're looking for a comfortable stay, Hotel Reuterhaus Wismar seems to be a great option based on guest reviews. While a few guests mentioned that some mattresses were too soft or had a tendency to sink in the middle, the majority of reviews praise the comfortable beds at the hotel. Some guests even mention having a great night's sleep in their clean and rustic rooms with private bathrooms and good beds. One reviewer even specifically mentions the wide bed in their single room. Despite a couple of negative comments about poor quality mattresses or unpleasant smells, overall the feedback on the beds at Hotel Reuterhaus Wismar is positive.

Cleanliness
Hotel Reuterhaus Wismar has received varied feedback from guests regarding its cleanliness. Some guests have pointed out issues with dirty and dusty rooms, a mild sewage smell in the hotel stairs and slightly moldy smells in the room. There have been complaints about dirty carpets, showers, toilets and even blood-stained tissue left behind. However, there are also a fair amount of positive comments about the cleanliness of the hotel. Guests have praised the friendly and flexible room cleaning service, modern and clean bathrooms, sauber rooms facing the marketplace and rooms with clean equipment. Overall, the cleanliness of the hotel could be improved, but the hotel takes guest feedback seriously and attempts to rectify issues when notified.

Staff
Hotel Reuterhaus Wismar has a team of very friendly and helpful staff, who are always willing to assist their guests with recommendations on sightseeing spots and providing tips on the area. The reception was very welcoming and the service in the restaurant was excellent. However, some guests reported that some staff members had poor communication skills and others noted that some staff were not following Covid19 guidelines by wearing masks. Despite some negative comments, most guests had positive experiences and praised the hotel's employees for their exceptional service and outstanding friendliness. The restaurant manager was even described as a real asset to the hotel!

Wi-Fi
Hotel Reuterhaus Wismar offers Wifi to its guests, although it wasn't always readily available or easy to set up with guests only receiving the Wifi codes on multiple requests. Some guests found the internet connection weak or only available in certain areas of the hotel. Others suggested updating the Wifi system to avoid having to obtain new codes every day. However, Wifi was present in the hotel and accessible for those who could connect. Some guests noted a lack of information on Wifi and other amenities during their stay. Overall, while the Wifi system could be improved, it did not detract from the enjoyable experience at Hotel Reuterhaus Wismar.

Historic
Hotel Reuterhaus Wismar is a charming and quirky historic building situated in an excellent central position right at the heart of the beautiful medieval Hanseatic city of Wismar. The hotel boasts an impressive historical ambiance and guests can enjoy the antique decor and furnishings in the historical restaurant. The location on the historic market square is ideal for exploring the wonderful UNESCO world heritage old town, including the harbor, which are all within walking distance. The hotel's antiques interior and long history are true to its namesake. Guests highly recommend this charming little hotel with a beautiful historic building and a fantastic location directly on the market square. A great way to explore the city is to take a walking tour since everything is accessible on foot. If you are looking for a unique and historical place to stay, Hotel Reuterhaus Wismar is highly recommended.


No, Hotel Reuterhaus Wismar doesn't have any pool.

No, a spa isn't available at Hotel Reuterhaus Wismar.

Yes, Hotel Reuterhaus Wismar welcomes dogs.

No, parking facilities aren't available at Hotel Reuterhaus Wismar.

No, Hotel Reuterhaus Wismar doesn't have a gym.

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