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Novotel Wollongong Northbeach

Wollongong , 2-14 Cliff Road (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel Wollongong Northbeach is a fantastic hotel with a stunning beachfront location that offers guests access to a variety of activities. The hotel's breakfast buffet is exceptional, although some guests have suggested adding more menu options. The rooms are spacious and comfortable with clean bedding and great views of the ocean, although some guests have reported issues with outdated rooms and poor air conditioning. The hotel prides itself on its cleanliness with efficient and friendly cleaning staff, although a few guests have encountered issues with cleanliness. The staff are overwhelmingly positive with guests highlighting their friendliness, helpfulness and accommodation. The pool is a highlight of the hotel with live music and great facilities, although some guests have suggested that the heated pool could be warmer. The parking facilities have received mixed reviews with some guests finding it confusing or hard to find and others disappointed with the extra charge for parking. Novotel Wollongong Northbeach is a family-friendly hotel with accommodating staff, although some guests have reported noise issues. The beds are comfortable, although some guests have reported issues with uncomfortable beds and lumpy pillows. Overall, Novotel Wollongong Northbeach is a great choice for those seeking a clean and comfortable stay with a fantastic view overlooking the beach.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Beachfront Hotel

What is between the hotel and the beach?

A road

Answers last updated by our editors

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Queen Room with Two Queen Beds and City View Spacious rooms furnished in a modern and contemporary style, featuring a functional workspace and large bathroom with luxury bath towels.

Queen Room with Balcony and Ocean View Take advantage of Wollongong's stunning views from your private balcony.

Queen Room with City View Spacious rooms furnished in a modern and contemporary style, featuring a functional workspace and large bathroom with luxury bath towels.

Superior Queen Room with Ocean View This air-conditioned rooms features fantastic views of the ocean.

Queen Room with Two Queen Beds and Ocean View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.

Queen Room with Two Queen Beds and Balcony A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 2 beds.

Deluxe King Studio This air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Panorama Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 2 beds.

Beach Front Suite The air-conditioned suite features 2 bedrooms and 2 bathrooms with a bath and a shower. Featuring a balcony with sea views, this suite also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

Courtyard Queen Room with Two Queen Beds The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels.

About Novotel Wollongong Northbeach

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Guest Reviews

8.0

Very Good

Location

Novotel Wollongong Northbeach boasts a stunning beachfront location that leaves guests spellbound. This lovely hotel is situated on the beach boulevard, surrounded by convenient locals, cafes and restaurants. The location of the hotel is perfect- the nicest part of Wollongong with a beautiful beach view from every room. It is close to everything- bars, restaurants, shops and public transport- making it an excellent position for a holiday stay. Guests loved the beach location as it offered a lot of things to do, including walking tracks and access to water sports. The property is conveniently placed and guests could walk to almost everything. The hotel is just across the road from the beach and the beachfront location provided a fantastic view from the rooms. The location was the best part, according to many guests and they loved the fact that they could just step out of the hotel and walk to the beach. Parking was easy in the garage and proximity to the beach and other cafes made it even more appealing. For those looking for convenience, beautiful views and ready access to everything, Novotel Wollongong Northbeach is the perfect location.

Breakfast

The breakfast buffet at Novotel Wollongong Northbeach offers a good variety of food with many describing it as exceptional and delicious. However, some guests had issues with the limited options, long queues, poor quality food and expensive prices. A few tweaks are needed to improve the presentation and labeling of food. Those who pre-paid for breakfast with the room found it to be good value. Despite some shortcomings, most guests enjoyed the buffet and appreciated the comfortable space. The only improvements needed are in staffing and adding more menu options, especially for those with specific diets like Keto.

Rooms

Guests of the Novotel Wollongong Northbeach have had mixed experiences with the hotel's rooms. On the positive side, many guests found the rooms to be spacious and comfortable with clean bedding and great views of the ocean. Some enjoyed the large windows and modern showers, while others appreciated the location of their room within the hotel. Room service received high marks and many guests were pleased with the facilities available. However, there were also negative reviews of the rooms with some guests complaining of uncomfortable beds, outdated rooms and poor air conditioning. Others found the rooms to be dirty or in need of maintenance. Some guests were disappointed with the view from their room or the fact that they had paid for a better view and not received it. Despite these issues, some guests reported being given complimentary upgrades to exceptional rooms.

Beds

Novotel Wollongong Northbeach is a hotel that offers comfortable beds for its guests. Many guests have commented positively on the soft and luxurious beds, while others have described them as extremely comfortable. The hotel bedding is also described as super comfortable and the rooms are big with comfortable beds. Some have mentioned that the beds need renewing, but the staff are friendly and helpful. There were a few negative comments about uncomfortable beds with one guest describing the bed as sinking and another remarking that their back was painful from it. Some guests also found lumpy pillows and the mattress too soft, making it hard to sleep. Despite this, many guests still loved the reliable and clean hotel with amazing beds that made their stay comfortable and enjoyable.

Cleanliness

The Novotel Wollongong Northbeach prides itself on its cleanliness with many guests commenting on how spotless their rooms were during their stay. Guests were pleased with the comfy beds and overall comfort of their clean rooms. The hotel's cleaning staff received high praise for their efficiency and friendliness, although a few guests did encounter some dirty dishes left in hallways causing unpleasant smells. Some guests did encounter issues with cleanliness, including cockroaches in the room, dirty towels and bathrooms, as well as windows that were not properly cleaned. However, these instances were few and far between with most guests agreeing that the hotel was clean and tidy. Overall, the Novotel Wollongong Northbeach is a great choice for those seeking a clean and comfortable stay with a fantastic view overlooking the beach.

Staff

The staff of the Novotel Wollongong Northbeach have received overwhelmingly positive reviews from guests with many highlighting their friendliness, helpfulness and accommodation. Housekeeping, reception and check-in staff have all been praised with guests noting that they made them feel comfortable and went out of their way to help. Some specific staff members have also been mentioned positively, such as Holly who organized an event. However, there were a few negative comments with some guests suggesting that certain staff members lacked customer service skills or were rude. Overall, the Novotel Wollongong Northbeach has an excellent staff who make guests feel welcome and provide exceptional service.

Pool

The pool at Novotel Wollongong Northbeach seems to be a highlight of the hotel with guests praising the enjoyable atmosphere with live music and great facilities. The pool area also offers options for bars, entertainment and dining. The location of the hotel and the pool were both loved by guests. However, some noted that the heated pool could be warmer and that the size of the pool and seating area were limited. A few guests also mentioned that the water temperature was too cool. Overall, while there were some critiques, the pool received positive reviews and service was noted as attentive.

Parking

Guests staying at Novotel Wollongong Northbeach have mixed opinions about the parking facilities. Some found it confusing or hard to find, while others thought it was tight but convenient. However, many guests were disappointed that they had to pay an extra charge of $25 per night for car parking, especially considering the high room rates. Some also had issues with the management of the parking, such as inaccurate height restrictions or poor operation of the gate. Overall, guests felt that parking should have been included in their stay and that charging extra for it seemed like a ripoff.

Family

Looking for a family-friendly hotel in Wollongong? Novotel Wollongong Northbeach has got you covered! Parents can relax and keep the kids entertained with the giant aquarium screens that are sure to captivate their attention. Plus, during Easter, staff even gave out Easter eggs to the little ones. The hotel is also wheelchair accessible and the accommodating staff will make sure your family has everything they need. While there might have been a noisy family in one of the rooms during our stay (room 507), overall Novotel Wollongong Northbeach is the perfect spot for the whole family. However, if you're travelling with a baby, you might want to look elsewhere. Also, a fire alarm went off in the middle of the night, which was unfortunate, but the hotel staff handled the situation well. And to top it off, one reviewer even had their daughter's wedding there! So, if you're looking for a hotel that is good for families, Novotel Wollongong Northbeach might just be the right choice for you.

Yes, Novotel Wollongong Northbeach has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Novotel Wollongong Northbeach.

No, Novotel Wollongong Northbeach doesn't allow dogs.

Yes, parking facilities are available at Novotel Wollongong Northbeach.

No, Novotel Wollongong Northbeach doesn't have a gym.

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