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SureStay Plus Hotel by Best Western Wytheville

Wytheville , 355 Nye Road (Show on Map)

6.6

Rated

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1 room2 guests 1 room, 2 guests

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Info SureStay Plus Hotel by Best Western Wytheville offers convenient access to Interstates 77 and 81, making it an ideal choice for travelers visiting nearby attractions and numerous family-friendly sites. The hotel caters to both leisure and business travelers, with close proximity to corporate offices and schools. Guests can enjoy pet-friendly accommodations, an on-site dog park, free Wi-Fi, mountain view rooms, complimentary full breakfast and ample parking. The hotel also features an outdoor seasonal pool with pool lift, a comprehensive exercise facility, a 24-hour front desk, a business center and a laundromat. High-speed internet access is available in both public areas and guest rooms, ensuring a comfortable and convenient stay at SureStay Plus Hotel by Best Western Wytheville for all visitors.

Summary of reviewsThe SureStay Plus Hotel by Best Western Wytheville is a convenient and accessible option for travelers on the go with a good location and nearby restaurants. While the breakfast received mixed reviews, the hotel offers clean and recently remodeled rooms with comfortable beds. However, the cleanliness and upkeep of the hotel seem to be lacking and in need of improvement. The staff's performance had a significant impact on guests' experiences, both good and bad. The outdoor pool had mixed reviews with some guests noting that it looked clean and well-maintained, while others reported it was out of order or not functional. Overall, the hotel might be suitable for travelers on a tight budget, but be prepared for a hotel that may not have been maintained to the highest standards.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room with Bath Tub - Disability Access The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a flat-screen TV with satellite channels, a safe deposit box, a carpeted floor and heating. The unit has 1 bed.

Double Room with Two Double Beds - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

King Room - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with satellite channels, a safe deposit box, a carpeted floor and heating. The unit offers 1 bed.

Queen Room with Two Queen Beds - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

King Room with Hot Tub The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Executive King Room - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with satellite channels, a safe deposit box, a carpeted floor and heating. The unit offers 1 bed.

About SureStay Plus Hotel by Best Western WythevilleSureStay Plus Hotel by Best Western Wytheville is conveniently located with easy access to Interstates 77 and 81. This hotel is within driving distance to Martinsville Speedway, Bristol Speedway and numerous family-friendly attractions such as the Rock House Museum, Wohlfahrt Dinner Theatre, Big Walker Lookout, Wolf Creek Indian Village, Marquee Cinemas and Foster Falls River Country. The hotel is also near Hungry Mother State Park and the Wythe Raceway, making it an ideal choice for outdoor enthusiasts and NASCAR fans alike.

For business travelers, SureStay Plus Hotel by Best Western Wytheville offers close proximity to corporate offices and schools, including Virginia Tech, Pepsi Bottling Group, Gatorade, Amcor Pet Packaging, Mid-Atlantic Manufacturing and Hydraulics, and Radford University. The hotel's pet-friendly policy and on-site dog park make it a perfect option for those traveling with four-legged companions. Guests can enjoy free Wi-Fi, mountain view rooms, complimentary full breakfast and ample parking, including spaces for trucks and RVs.

In addition to the southern hospitality and comfortable pillowtop beds, the hotel provides an outdoor seasonal pool with pool lift, a comprehensive exercise facility open from 8:00 a.m. to 10:00 p.m., and a 24-hour front desk. A business center, laundromat and high-speed internet access in public areas and guest rooms ensure that both leisure and business travelers have a pleasant and convenient stay. Experience the perfect blend of comfort and convenience at SureStay Plus Hotel by Best Western Wytheville on your next vacation or business trip.

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Guest Reviews

6.6

Rated

Location

The SureStay Plus Hotel by Best Western Wytheville is in a convenient and accessible location just off the highway, making it a great option for travelers on the go. While some guests noted highway noise, others appreciated the quick access to travel routes and nearby restaurants. The hotel's location was a highlight for many with guests noting its convenience and good value. Despite a few difficulties in locating the hotel, most travelers agreed that the location was what they needed for their trip, including those who found themselves in need of a room late at night when other hotels in the area were booked. Ultimately, the extent to which guests appreciated the location may have depended on their specific travel needs and priorities.

Breakfast

The breakfast at SureStay Plus Hotel by Best Western Wytheville has received mixed reviews from guests. Some have described it as good or even great with hot sausage, eggs, biscuits and a pancake machine being favorite items. Others have had negative experiences with cold, rubbery, or inedible eggs and sausage, poor cleanliness and limited options for those with dietary restrictions. Some guests have also mentioned that the breakfast ended too early and food was removed before the scheduled end time. Overall, while the breakfast may not be exceptional, it is adequate and offers decent value for the price.

Rooms

The SureStay Plus Hotel by Best Western Wytheville offers clean and recently remodeled rooms with new furniture and carpet that are spacious and comfortable. While some guests report a weird smell and old or dingy rooms that show signs of wear and tear, others describe the rooms as clean and comfortable with great amenities. However, there are consistent complaints about the bathrooms, which are often in need of renovation and better cleaning. Some guests report issues with towels not being replaced and showers needing updating. The hotel is more motel than hotel with inside entrance to rooms, but guests note that the older building could use an update. While some guests do not have any issues with the cleanliness or maintenance of the rooms, others describe them as dirty or poorly maintained with stains on the bedding, floors not being vacuumed and unsatisfactory housekeeping practices. Overall, the hotel offers affordable accommodation but could benefit from improvements in cleanliness and renovation work.

Beds

The SureStay Plus Hotel by Best Western Wytheville offers a comfortable and relaxing stay for guests with most highlighting how comfortable the beds are in their reviews. From "great" to "comfy," guests rave about the quality of sleep they had during their stay. Additionally, the rooms are noted to be quiet and spacious with some featuring large double beds. While there were some comments about uncomfortable pillows and stained bedding, overall the beds were deemed comfortable by most guests. The staff is also friendly and accommodating, making for a very nice experience at this hotel.

Cleanliness

The cleanliness of SureStay Plus Hotel by Best Western Wytheville has unfortunately received negative reviews. Many guests reported dirty rooms with mold, mildew and a thick layer of dust. Some guests claimed to find hair in the sink and bathtub, dog pee in the hallway and bugs, hair and black mold in their rooms. Several reviews mentioned the need for updating and maintenance, including dirty carpets, missing tiles and a large buildup of dust behind furnishings. Additionally, guests reported a lack of customer service and dirty common areas. However, some guests did mention that their rooms were clean and comfortable. Overall, the hotel's cleanliness and upkeep seem to be lacking and in need of improvement.

Staff

The SureStay Plus Hotel by Best Western Wytheville has received mixed reviews regarding the staff. While some guests praised the polite, accommodating and pleasant service, some had encountered rudeness from the front desk staff and management. However, many guests specifically mentioned Tabitha as awesome and helpful. Aside from some negative encounters, most guests had positive experiences and were happy with the friendly and welcoming atmosphere. The lobby looked nice and the location was easy to access with a nice view. Although some guests felt the staff needed better communication, others found them to be attentive and fabulously friendly and some even acknowledged that they deserved a raise. Overall, the hotel staff's performance had a significant impact on guests' experiences, both good and bad.

Pool

The outdoor pool at SureStay Plus Hotel by Best Western Wytheville has had mixed reviews from guests. Unfortunately, it seems that during some stays, the pool was out of order for weeks or had green water, which was gross for guests. However, some guests noted that the pool looked clean and well-maintained with a nice location away from the noise of the highway. The pool was also pet-friendly, although some guests complained about noisy children and barking dogs. It's important to note that some guests reported the pool was closed during their stay or not functional, so it's always best to call ahead and check. Despite some negative reviews, those looking to take a dip will appreciate the accessibility of the outdoor pool.

3 Star

If you're searching for an affordable hotel in a good location, SureStay Plus Hotel by Best Western Wytheville might be a decent option. However, its three-star rating may not reflect the reality of the hotel. Some guests felt that the hotel was overpriced, especially considering the lack of cleanliness and outdated facilities. Others were impressed by the value for money, but overall, the hotel performance seemed to be a hit or miss. If you book here, you may encounter dirty or outdated rooms with uncomfortable beds and malfunctioning amenities. Some guests were highly disappointed and would never return or consider Best Western in the future. Others found the hotel "passable" or "okay," but it was clear that the maintenance of the place was not excellent. Several guests noticed overflowing trash cans and mold in the showers throughout their stay, making them question how Best Western could allow their brand to be used in this hotel. Overall, SureStay Plus Hotel by Best Western Wytheville might be suitable for travelers on a tight budget, but be prepared for a hotel that may not have been maintained to the highest standards.

Yes, SureStay Plus Hotel by Best Western Wytheville has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at SureStay Plus Hotel by Best Western Wytheville.

Yes, SureStay Plus Hotel by Best Western Wytheville welcomes dogs.

No, parking facilities aren't available at SureStay Plus Hotel by Best Western Wytheville.

Yes, SureStay Plus Hotel by Best Western Wytheville has a gym.

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