Comfort Hotel Shin Yamaguchi

Yamaguchi 34.09479300, 131.39546200 , Ogori-meiji 2-7-21 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Hotel Shin Yamaguchi enjoys a prime location adjacent to Shin-Yamaguchi Station, offering seamless access to both the Shinkansen and local trains. Guests find the proximity to transportation and nearby restaurants and shops highly convenient. The presence of a 7-Eleven next door further enhances the accessibility of essential items, making it an excellent choice for travelers.

The complimentary breakfast at the hotel is frequently praised for its rich and diverse selection, providing excellent value for money. Guests highlight the quality and taste of the food, such as homemade smoothies and high-quality bread. Noteworthy items include risotto and potato salad. In addition to the delicious offerings, the courteous and attentive staff contribute positively to the breakfast experience, leaving guests satisfied.

Dining options around the hotel are also discussed positively with local restaurants offering good quality food. However, for those new to the area, identifying nearby dining options might pose a challenge. The hotel's own restaurant is well-regarded for its service and menu, adding to the overall favorable impression of the dining experience.

Rooms at the hotel are described as clean and comfortable, although some guests find them slightly small. Despite this, the facilities receive positive feedback for their modern amenities such as air conditioning, flatscreen TVs, microwaves and kitchenettes. The smoke-free policy ensures a fresh atmosphere and soundproofing results in quiet nights. Some minor issues like weak water pressure in showers and occasional lapses in specific areas of cleanliness are noted, but overall, the room conditions are satisfactory, balancing comfort and affordability.

Cleanliness at Comfort Hotel Shin Yamaguchi is frequently praised with rooms described as well-maintained and tidy. While some occasional issues like dust accumulation or mold are mentioned, these seem to be exceptions. The friendly and helpful staff, alongside a modern, clean environment, ensure a comfortable stay.

The staff at the hotel consistently receive high marks for their friendliness, politeness and efficiency. Guests particularly commend the front desk staff for their welcoming and attentive service, even during late-night check-ins. The staff's ability to communicate in English and maintain COVID-19 safety measures further adds to the positive experience.

WiFi at the hotel gets generally positive feedback with speeds around 40Mbps sufficient for activities like streaming videos. The availability of free Wi-Fi extends to the hotel lobby and guests appreciate the 24-hour café space offering coffee. However, some guests encountered issues with the WiFi cutting off easily or being slow for online meetings.

Parking at the hotel is inexpensive at 450 yen per night, which is seen as an advantage. However, the parking lot's distance from the hotel and the narrowness of spaces are points of concern. Despite these drawbacks, clear guidance and the presence of reservation cones for consecutive stays are acknowledged as thoughtful touches.

The beds at Comfort Hotel Shin Yamaguchi are generally described as large and comfortable, contributing to a good night's sleep. While some guests find the pillows uncomfortable, the overall bed quality remains a positive aspect of the stay.

Overall, Comfort Hotel Shin Yamaguchi offers a solid three-star experience, balancing cost and amenities effectively. Its convenient location, clean and comfortable rooms and decent breakfast make it a great value for travelers. While it may not be ideal for longer stays, it serves well for short stopovers, offering a practical choice for budget-conscious guests who often express a desire to return.
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Business Hotel
Comfort Hotel Shin Yamaguchi provides standard business hotel amenities, including free Wi-Fi, a workspace, and a complimentary breakfast. It is conveniently located near Shin-Yamaguchi Station, offering easy transportation access.

Hotel with Parking
This hotel provides private parking on-site, but a surcharge of ¥450 per day is applied, and reservations are not possible. It offers parking, but with a cost and no guaranteed spot.

3-Star Hotel
This hotel is highly rated for its convenient location near the JR station, making it easily accessible. Guests consistently praise the cleanliness, excellent breakfast, and helpful staff, ensuring a comfortable and valuable stay.

Room Types
Guest Reviews
8.0
Very Good
Location
Comfort Hotel Shin Yamaguchi enjoys a prime location right next to Shin-Yamaguchi Station, making it particularly convenient for travelers. The hotel's proximity to both the Shinkansen and local train exits, as well as a nearby JR station, offers excellent access to transportation. Guests have praised the hotel for being just a short walk from the station, which is not only peaceful but also situated near numerous restaurants and shops.

Adding to the convenience, there is a 7-Eleven located next door, providing easy access to essential items. Visitors appreciate the clean and convenient surroundings, which enhance the overall experience. The strategically situated hotel ensures that transportation and amenities are always within reach.

Overall, the exceptional location of Comfort Hotel Shin Yamaguchi makes it an excellent choice for travelers seeking seamless access to transit options and nearby conveniences without sacrificing comfort.

Breakfast
Located conveniently close to the train station, Comfort Hotel Shin Yamaguchi offers a highly praised breakfast experience that's certain to satisfy its guests. The complimentary breakfast buffet, included with the room rate, is often highlighted for its rich and diverse selection, providing excellent value for money. Guests frequently describe the food as delicious with a few even claiming it exceeded their expectations.

Despite some remarks about the variety on offer, many diners appreciate the quality and taste of the items available, such as homemade smoothies and high-quality bread. The risotto and potato salad are particularly noted delights. Additionally, the hotel's generous breakfast hours and substantial portions further enhance the overall dining experience.

A notable feature is the courteous and attentive staff, who contribute positively to the breakfast experience. Though not opulent, the breakfast has been praised as fulfilling and luxurious enough to satisfy even the pickiest of eaters, including teenagers and vegetarians.

Overall with its combination of tasty food, generous portions and inclusive cost, the breakfast at Comfort Hotel Shin Yamaguchi stands out as a highlight for guests, contributing significantly to the hotel's strong value proposition.

Dinner
Comfort Hotel Shin Yamaguchi offers a range of dining experiences with many nearby options. Guests frequently highlight the quality of the local restaurants, noting that there are some great food choices in the vicinity. However, for those unfamiliar with the area, finding an easy-to-access restaurant can be a challenge and dining options can feel limited. The hotel itself has a restaurant that performs superbly, impressing visitors with its service and menu. Overall, while the hotel's dining facilities are commendable, exploring the nearby food scene can also lead to satisfying culinary discoveries.

Rooms
Comfort Hotel Shin Yamaguchi offers a varied room experience with an emphasis on cleanliness and comfort. Many guests found the rooms to be slightly small but still comfortable, noting the clean and peaceful environment. Despite some comments about the rooms being smaller than expected, several reviews highlighted the spaciousness and cleanliness of the rooms, especially for the affordable price.

The hotel's facilities received positive feedback with modern and up-to-date amenities such as air conditioning, flatscreen TVs, microwaves and kitchenettes. Rooms were smoke-free, ensuring a fresh atmosphere without any smoke odor. The presence of amenities like comfortable beds, free toiletries and coffee makers was appreciated by many guests.

While some found the bathrooms and overall room size a bit cramped, the general sentiment pointed to a good level of comfort and cleanliness. Soundproofing was noted as good, resulting in quiet nights. However, there were occasional mentions of slight nuisances such as a weak water pressure in showers and minor issues with cleanliness in specific areas like the bathroom.

Overall, the hotel leaves a positive impression regarding the room conditions, balancing between budget-friendly options and satisfactory levels of comfort and cleanliness. The hotel’s proximity to the station and its non-smoking policy further add to its appeal for travelers looking for convenience and a serene environment.

Beds
Comfort Hotel Shin Yamaguchi receives generally positive feedback regarding the comfort and size of its beds. Guests noted that the beds are large with several comments emphasizing their spaciousness and ability to accommodate families. The beds are frequently described as comfortable with a pleasing softness that ensures a good night's sleep. However, opinions on the pillow quality vary with some guests finding them uncomfortable or too low, while others appreciated the special pillows provided. Minor concerns were mentioned about the bedding touching the curtains, but overall, the large and soft beds contribute significantly to a pleasant stay at this hotel.

Cleanliness
Comfort Hotel Shin Yamaguchi is frequently praised for its excellent cleanliness with many guests noting the well-maintained facilities and modern, tidy environment. Rooms are described as spacious, clean and comfortable, contributing to an overall pleasant stay. Guests particularly appreciated the neat appearance and the high level of cleanliness throughout their accommodations. The facilities are both up-to-date and well-kept, ensuring a modern and enjoyable experience for visitors.

Despite the consistent positive remarks, some reviews highlight occasional lapses in cleanliness, such as dust accumulation, mold in bathrooms and inconsistent cleaning services. These issues, however, appear to be exceptions rather than the norm.

On the whole, the cleanliness of Comfort Hotel Shin Yamaguchi, supported by a friendly and helpful staff, results in a comfortable and satisfying stay for most guests. The added amenities like the welcome drink bar and well-equipped breakfast area further enhance the experience, making it a recommended choice for travelers seeking a clean and cozy environment.

Staff
The reviews for Comfort Hotel Shin Yamaguchi consistently highlight its exceptional service with the staff being particularly commended for their friendliness, politeness and helpfulness. Guests frequently mention the front desk staff as being welcoming, attentive and efficient, even during late-night check-ins. Their proficiency in managing requests and providing clear explanations, alongside their ability to communicate in English, contributed to a positive experience for many visitors. Cleanliness and professionalism are also noted as strong points with specific praise for staff maintaining COVID-19 safety measures. Overall, the hotel staff seem to have left a lasting impression with their kind, courteous and considerate demeanor, ensuring guests felt well-cared for throughout their stay.

Wi-Fi
The WiFi at Comfort Hotel Shin Yamaguchi gets generally positive feedback from guests. It's described as good with speeds around 40Mbps that support activities like streaming videos without stress. The availability of free Wi-Fi extends to the hotel lobby, which is a plus for overall accessibility. Guests also appreciated the free 24-hour cafe space offering delicious coffee, which provides an additional place to stay connected. However, there are a few areas for improvement; some guests felt that the explanation of how to use the WiFi was insufficient and found the settings on the TV screen and signs confusing. There were also mentions of the WiFi cutting off easily and being slow for online meetings. Overall, the WiFi is considered adequate for general use, though it may have some limitations for more intensive tasks.

Parking
The parking situation at Comfort Hotel Shin Yamaguchi presents a mixed bag of experiences, largely positive with a few caveats. Many guests found the parking inexpensive at just 450 yen per night, a notable advantage for budget-conscious travelers. Some appreciated the convenience of clear guidance and proper instructions upon arrival, which made parking relatively straightforward.

However, there were frequent mentions of the parking lot being far from the hotel and slightly challenging to locate for first-time users. The narrowness of the parking spaces was another common point of concern, along with the limited availability during peak times. Despite these drawbacks, the presence of cones to reserve parking spots for those making consecutive stays was a thoughtful touch that guests acknowledged.

Overall, while the parking might require some patience and planning, it remains a functional and economical option for hotel visitors.

3 Star
Comfort Hotel Shin Yamaguchi offers a solid three-star experience that excellently balances cost and amenities, making it a great value for travelers. Positioned conveniently near the station, this hotel provides a reasonably priced alternative to more expensive stays in places like Kokura and Hakata. It's a practical choice for those on a budget, featuring clean, comfortable rooms and a decent breakfast, standard for Japanese business hotels. For short stopovers, this hotel fits the bill, though it may not be ideal for longer stays. Given its cost-effective pricing and satisfactory service, many guests express a desire to return.


No, Comfort Hotel Shin Yamaguchi doesn't have any pool.

No, a spa isn't available at Comfort Hotel Shin Yamaguchi.

No, Comfort Hotel Shin Yamaguchi doesn't allow dogs.

Yes, parking facilities are available at Comfort Hotel Shin Yamaguchi.

No, Comfort Hotel Shin Yamaguchi doesn't have a gym.

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