Yokohama, Naka-ku Sumiyoshi-cho 3-3335.446752,139.636889(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Boasting 243 guestrooms, Comfort Hotel Yokohama Kannai strives to provide the utmost comfort and enjoyment to all its guests. Whether travelling for business or leisure purposes, guests can indulge in all the amenities and facilities the hotel offers and make the most out of their stay in this beautiful port city.
Summary of reviews
Summarized by AI
Comfort Hotel Yokohama Kannai receives high praise for its convenient and accessible location, being close to Kannai Station and within walking distance of key attractions such as Chinatown, the Red Brick Warehouse and Yokohama Stadium. The abundance of nearby restaurants, shopping centers and convenience stores further enhances its appeal. While the ambiance of the neighboring area at night raises minor concerns, the overall sentiment is that the location is ideal for both business and leisure travelers.
Guests commend the complimentary breakfast, describing it as a valuable perk with a good variety of delicious options, including smoothies and freshly squeezed juice. The ability to take breakfast to their rooms adds to the convenience. Though some mention limited seating and repetitive menu items, the breakfast service generally exceeds expectations.
Rooms at Comfort Hotel Yokohama Kannai are appreciated for their cleanliness and comfort, especially the spacious triple rooms. Despite some rooms being described as small and the facilities showing signs of aging, the well-utilized layouts and necessary amenities receive positive feedback. The overall cleanliness is noted, though occasional lapses in less-used areas and noise insulation issues are mentioned.
The hotel staff consistently earn praise for their exceptional service and warm hospitality. Guests highlight their helpfulness, friendliness and professionalism with effective communication in English further enhancing the stay. The team’s dedication to excellent service, including assisting with luggage and providing local recommendations, stands out.
The Wi-Fi service elicits mixed reviews with some guests finding it excellent and others experiencing weak or intermittent connections. The free Wi-Fi in rooms is a convenience, even if not always reliable. Parking facilities are limited and often fill up quickly, leading to the need to find alternative locations, which is seen as inconvenient by some guests.
The hotel accommodates families well with spacious rooms and family-friendly amenities, although noise from other families and the nearby nightlife might be concerns. Nevertheless, it remains a reasonable choice for family stays.
Nightlife enthusiasts benefit from the hotel's central location, providing easy access to cafes, restaurants and bars, though the area can be noisy and busy. Beds are commonly praised for their comfort, despite some guests finding them too firm or the pillows too hard.
For business travelers, the hotel offers a practical option with a comfortable environment for work and rest. The library cafe and included high-quality breakfast add value to the business travel experience.
Overall, Comfort Hotel Yokohama Kannai is a clean, comfortable and conveniently located hotel with excellent staff service, making it a favorable choice for both tourists and business travelers looking to explore Yokohama.
Categories
Family
AI-generatedThe hotel is near an underground station. It offers spacious rooms and friendly service, making it a reasonable choice for family stays.
Nightlife
AI-generatedSituated in Naka-ku, this hotel is close to the Kannai area, offering access to various nightlife options. The hotel's location provides convenience for exploring the local dining and entertainment venues.
Parking
AI-generatedComfort Hotel Yokohama Kannai includes parking. It is a straightforward option for travelers who need parking while visiting the Kannai district.
Accessible
AI-generatedOffers wheelchair accessibility, multifunctional restrooms, and assistance services. Provides a comfortable and accessible stay with essential amenities. A reliable choice for accessibility needs.
Free Wi-Fi
Room Types
Double Room - Non-Smoking Air-conditioned room featuring an LCD TV, free Wi-Fi and a coffee maker. Amenities include a small fridge, while the attached bathroom comes with toiletries.
Twin Room - Non-SmokingAir-conditioned room featuring an LCD TV, free Wi-Fi and a coffee maker. Amenities include a small fridge, while the attached bathroom comes with toiletries.
Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features air conditioning, soundproof walls, a tea and coffee maker, heating, as well as a flat-screen TV. The unit has 3 beds.
Guest Reviews
7.6
Good
Review Summaries
Summarized by AI
Location
Comfort Hotel Yokohama Kannai boasts an excellent location, highly praised by guests for its convenience and accessibility. Situated in proximity to Kannai Station, the hotel offers excellent access to various modes of public transportation, making it easy to explore both Yokohama and Tokyo. Guests appreciate being within walking distance of key tourist attractions such as Chinatown, the Red Brick Warehouse and Yokohama Stadium.
The hotel's surroundings are also noted for their convenience with numerous restaurants, shopping centers and convenience stores nearby. Many visitors emphasized the ease of moving around due to the close proximity to train stations and bus stops. Despite a few minor concerns about the neighboring area's ambiance at night, the overall sentiment is that the location is ideal for both business and leisure travelers.
The hotel's central position allows guests to immerse themselves in Yokohama's vibrant downtown and waterfront areas with just a short walk. Access to the Minato Mirai area and other central attractions is also highly praised, making Comfort Hotel Yokohama Kannai a favorable base for sightseeing and exploring the city.
Breakfast
The reviews for breakfast at Comfort Hotel Yokohama Kannai present a diverse array of opinions, predominantly positive. Guests consistently mentioned that having breakfast included was a significant perk and a great value for the price. The breakfast buffet generally received praise for its delicious food and a good variety of options, including items like smoothies and freshly squeezed juice. Many found the breakfast satisfying, luxurious and surprisingly decent considering it was complimentary.
Several appreciated the convenience of being able to take breakfast to their rooms, which was particularly beneficial for those traveling with children or concerned about COVID-19. The breakfast service was often highlighted for its quality with friendly staff and well-maintained food stations.
However, some reviews pointed out a few drawbacks. The breakfast area was frequently described as small and crowded with long lines and limited seating. There were calls for more diverse options, particularly for those seeking non-Western dishes or healthier items like fresh fruits. A few guests felt the breakfast lacked variety or noted repetitiveness in the menu.
Overall, the complimentary breakfast at Comfort Hotel Yokohama Kannai is perceived as a valuable and enjoyable feature with free-flowing coffee, a variety of tasty dishes and the convenience of being included in the stay. Despite minor issues with space and variety, it generally exceeded guests' expectations and contributed positively to their hotel experience.
Rooms
Comfort Hotel Yokohama Kannai receives mixed but largely positive reviews concerning its rooms. Many guests appreciate the cleanliness and comfort of the rooms, regularly noting that they were well-maintained and pleasant to stay in. Several reviews highlight the spaciousness of certain rooms, such as triple rooms, which were larger than expected and comfortably accommodated multiple people. On the other hand, some rooms, particularly double rooms, were frequently described as small, which is noted to be pretty standard for Japan.
A recurring theme in the reviews is the older nature of the hotel’s facilities. Guests reported that the air conditioning systems could be noisy or ineffective and a few mentioned musty or unpleasant smells. The decor and fixtures also showed signs of aging with some rooms feeling dark and somewhat outdated. Despite these issues, most reviewers found the rooms to be sufficiently equipped with all necessary amenities, including air purifiers and humidifiers.
Guests often praised the room's layout and how well it utilized the space available. The beds were typically described as comfortable, although some reviewers found the pillows lacking in comfort. Despite minor cleanliness issues, such as dust under beds or on the mini-bar, the general consensus is that the rooms are acceptably clean for the price.
Noise insulation appears to be an issue in some rooms with thin walls occasionally leading to disturbances. The step between the bathroom and room also posed a potential hazard, especially for older guests or children. Yet, many guests were satisfied with the accommodation overall, especially considering the reasonable rates and convenient location near local attractions.
In summary, Comfort Hotel Yokohama Kannai offers clean and comfortable rooms at a good value, though travelers should manage their expectations regarding room size and the age of the facilities.
Beds
Comfort Hotel Yokohama Kannai receives numerous positive remarks regarding the comfort of its beds. Guests frequently praised the beds for being comfortable, clean, spacious and providing a good night's sleep. Many enjoyed the firmness of the beds, describing them as just right or perfect. The bedding was noted to be soft and clean and the bed arrangements were well-executed.
However, some guests did find the beds too firm or the pillows too hard or flat with some describing the pillows as like wooden planks. For taller guests, the size of the bed was just barely adequate and families noted that the double beds were somewhat cramped for two adults and a child. Despite these issues, the hotel mitigates discomfort by providing additional pillows and rental cushions for extra comfort.
The overall consensus is that while beds are generally spacious and comfortable, preferences for bed firmness and pillow fluffiness may vary. The added benefits of breakfast inclusion, free stays for children and all-day coffee service contribute positively to the guest experience at Comfort Hotel Yokohama Kannai.
Cleanliness
Comfort Hotel Yokohama Kannai receives generally positive feedback regarding its cleanliness from guests. Many reviews highlight the rooms as clean, comfortable and beautifully maintained. Visitors frequently mention a sense of cleanliness and well-maintained facilities. The hotel appears to uphold thorough cleaning measures, particularly appreciated during the COVID-19 pandemic. Guests note that both the rooms and common areas feel tidy and organized despite the building showing signs of age.
However, there are recurring concerns about specific cleanliness issues. Some guests report dust in less frequently used areas, mold in the bathroom and occasional hair or trash found in various parts of the room. These issues seem to detract from an otherwise pleasant stay. Despite these occasional lapses, the overall sentiment suggests that Comfort Hotel Yokohama Kannai offers a clean and comfortable environment, providing good value for its cost. The staff also receives praise for their responsiveness and helpfulness in maintaining the hotel's hygiene standards.
Staff
Travelers staying at Comfort Hotel Yokohama Kannai consistently praise the hotel staff for their exceptional service and warm hospitality. Descriptions of the staff frequently highlight their helpfulness, kindness and professionalism with many guests noting the team’s friendly and attentive nature. Whether at the front desk or during interactions throughout the hotel, the staff members are described as polite, pleasant and efficient, often responding with a smile that makes guests feel welcomed and at ease.
Guests also appreciate the staff’s ability to communicate effectively in English, which enhances the overall convenience of their stay. The front desk staff, in particular, receive commendation for their excellent customer service, providing clear and concise explanations and promptly addressing any requests or issues that arise, such as baggage storage and room changes.
The hotel staff’s courteous and professional demeanor extends beyond just the reception area with housekeeping and other support staff also receiving positive remarks for their polite and thoughtful service. Despite the occasional mention of a few less friendly encounters, the overwhelming sentiment is that the staff at Comfort Hotel Yokohama Kannai go above and beyond to ensure a pleasant and smooth experience for their guests. Whether through small gestures like assisting with heavy luggage or providing local recommendations, the staff’s dedication to excellent service shines through consistently.
Wi-Fi
Comfort Hotel Yokohama Kannai offers both upsides and downsides in terms of its Wi-Fi service. Numerous guests found the Wi-Fi to be excellent or fast with some highlighting that the signal was strong. The hotel provides free Wi-Fi in the rooms, which adds to its convenience. However, there were mixed experiences as several guests mentioned that the Wi-Fi was weak or didn't work at all in their rooms and some faced intermittent connection issues. Despite internet inconsistencies, the hotel shines with free breakfast and all-day coffee supply, enhancing the overall guest experience. Detailed instructions for amenities also contribute to a positive stay.
Parking
Comfort Hotel Yokohama Kannai offers limited parking on the premises, which often leads to the hotel's parking spaces filling up quickly. While some guests found lower-cost alternatives, many reported that parking information provided by the hotel was insufficient or difficult to read, creating stress in finding suitable parking. Those who couldn't secure a spot on-site often had to use affiliated parking lots, which could be far away and sometimes expensive. A lack of reservations for parking and the high fees at nearby lots were common complaints. Though the hotel does offer guidance to nearby parking, many found it inconvenient to walk from these alternative locations, especially when carrying heavy luggage. Ensuring sufficient and clearer parking information on the website is suggested to alleviate guest concerns regarding parking at the hotel.
Family
Comfort Hotel Yokohama Kannai presents itself as a convenient and family-friendly option for travelers with children. Families can expect spacious accommodations, well-suited for groups such as family of four or three with a special room type designed for comfort when staying together. It’s also a popular choice for short-term family trips with overnight stays receiving positive feedback.
The hotel's family-friendly services and helpful staff stand out, providing amenities like extra toothbrushes and advice on food, which adds convenience for those traveling with children. Children are considered with paper cups and other child-specific amenities provided, although there was a mention that kids' loungewear was missing.
While the hotel excels in many areas, there are a few caveats to consider. Noise can be an issue, as some guests noted disruptions due to other families. Additionally, the location with its proximity to night bars, may not be ideal for those with small children. Limited parking facilities might also be less suitable for larger families traveling by car.
During peak times, the hotel can get noisy, potentially leading to sleep deprivation for some families. There's also the necessity to fill out children’s information during check-in, though room arrangements generally cater well to family needs. Despite a few drawbacks, Comfort Hotel Yokohama Kannai remains a reasonable and pleasant choice for family stays with its spacious rooms and friendly service making it a good option when visiting Yokohama.
Nightlife
Comfort Hotel Yokohama Kannai offers an excellent location for those interested in experiencing the vibrant nightlife of Yokohama. The area around the hotel is bustling with many good izakaya, small restaurants and night bars, making it an ideal spot for dining and socializing. The hotel's proximity to JR Kannai station ensures easy access to explore nearby attractions and places of interest. Guests appreciate the convenience of nearby cafes, restaurants and convenience stores, which adds to the overall appeal. Although the bustling streets and vibrant nightlife contribute to a lively atmosphere, it can be quite loud and busy, which might be something to consider for couples seeking a more tranquil stay. Overall, the hotel is well-placed for those looking to immerse themselves in the active downtown scene of Yokohama.
Business
Comfort Hotel Yokohama Kannai offers a practical and convenient option for business travelers. The hotel is particularly well-suited for short business trips, providing a comfortable environment for work and rest. Many guests appreciated the simplicity of the rooms, noting them as perfect for resting and sleeping after a busy workday. The rooms are sufficiently spacious for teleworking with positive remarks on comfort and cleanliness.
The library cafe, a notable feature, remains open until late at night, providing a conducive space for work and other tasks. Free breakfast, praised for its high quality, is included, although there are suggestions to take it back to the room due to limited seating and infection prevention measures.
Location-wise, the hotel scores high, being close to many companies and offering good cost performance for business stays. The implementation of COVID-19 measures is thorough, ensuring a safer stay for guests.
However, a few drawbacks were mentioned, such as ineffective air conditioning and windows that don't block out morning sunlight, which might hinder a bit of rest. Noise from neighboring rooms was also pointed out as a minor issue. The absence of in-room microwaves was noted as an inconvenience for some. Despite these minor issues, the overall consensus remains that Comfort Hotel Yokohama Kannai provides a reasonable and practical choice for business travelers seeking value for their money.
Accessible
Comfort Hotel Yokohama Kannai offers a good level of accessibility to guests with disabilities, providing convenience to numerous nearby tourist spots and essential services. Its prime location is particularly praised, being close to Kannai Station and within walking distance to popular destinations like Yamashita Park and the Minatomirai area. This makes it an ideal base for sightseeing.
The hotel's accessibility is generally well-regarded, although some guests have noted areas for improvement, such as the entrance's high steps and significant height differences within rooms. Parking availability could also be enhanced with the current small lot unable to accommodate reservations.
Staff members are frequently commended for their helpfulness and anticipation of guests' needs. Additional amenities like free tea before check-in, a library cafe available even post-checkout and excellent morning coffee and breakfast services add to the overall positive experience. Despite a few drawbacks, Comfort Hotel Yokohama Kannai is considered great value, especially for short stays, owing to its convenient and well-connected location.
FAQ
No, Comfort Hotel Yokohama Kannai doesn't have any pool.
No, a spa isn't available at Comfort Hotel Yokohama Kannai.
No, Comfort Hotel Yokohama Kannai doesn't allow dogs.
Yes, parking facilities are available at Comfort Hotel Yokohama Kannai.
No, Comfort Hotel Yokohama Kannai doesn't have a gym.
