Yokohama, Naka-ku Yamashitacho 7235.445257,139.644396(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Offering affordable luxury and comfortable accommodation combined with a convenient location and lavish cuisine, Hotel JAL City Kannai Yokohama is an ideal hotel for travellers of all purposes. Wake up in the morning to the sound of departing ships and seagulls, indulge in a mouth-watering breakfast or lunch and enjoy all the memorable experiences Yokohama has to offer.
Summary of reviews
Summarized by AI
Hotel JAL City Kannai Yokohama receives high praise for its strategic and convenient location, making it an optimal base for sightseeing in Yokohama. It is ideally situated near many significant attractions such as Chinatown, Yamashita Park, the Red Brick Warehouse and Yokohama Stadium. It also offers easy access to the Osanbashi pier and is close to multiple public transport options, ensuring straightforward transit. The surroundings are described as quiet and safe and guests appreciate the abundance of nearby dining and shopping options.
The breakfast experience at the hotel is generally positive with guests commending the variety and quality of food, including both Western and Chinese options. Unique items like homemade hamburgers original tacos and steamed Kamakura vegetables are particularly appreciated, though the lack of traditional Japanese breakfast options and occasional repetitiveness are noted. The attentive staff and the option to take coffee to go enhance the breakfast experience, despite some remarks on the high cost.
Dinner options within the hotel receive positive reviews, particularly for local dishes like mebaru fish. However, the cost for meals is considered high by some guests. The hotel's proximity to Chinatown and other dining options allows guests to explore local cuisine easily.
The rooms at Hotel JAL City Kannai Yokohama are a mix of spacious and compact, typical for a business hotel in Japan. While some guests find the rooms small, particularly for multiple bags or pairs, most describe them as comfortable and clean. The inclusion of basic amenities, such as a humidifying air purifier and toiletries, adds to the convenience. Cleanliness is generally well-regarded, though there are occasional mentions of dust or outdated fixtures.
The cleanliness of the hotel is often praised with rooms and facilities described as well-maintained and offering a comfortable environment. Despite some mixed reviews on the thoroughness of housekeeping, the overall sense of cleanliness and comfort is a highlight for many guests.
The staff at Hotel JAL City Kannai Yokohama are consistently described as polite, friendly and helpful, contributing significantly to the positive guest experience. Their attentiveness and willingness to assist with various needs, from check-in to lost belongings, are highly appreciated.
Wi-Fi at the hotel garners mixed reviews. While many guests praise its strength and speed, others report issues with instability and slow connections, particularly in certain rooms.
Parking is available at the hotel with some restrictions on vehicle size and weight. While finding the parking lot can be challenging, the staff provide helpful guidance. The availability of parking, despite some drawbacks, is a valued convenience for guests.
The hotel's location is excellent for exploring Yokohama's nightlife with easy access to Chinatown and Yamashita Park. The nearby areas offer a vibrant atmosphere, though some activities require a brief walk or drive from the hotel.
Beds at the hotel are generally comfortable with good quality bedding and adequate support. However, there are occasional comments about bed size and firmness, reflecting varied guest preferences.
Overall, Hotel JAL City Kannai Yokohama delivers a strong three-star experience with commendable service, cleanliness and comfort. While areas such as breakfast variety and room size could benefit from refinement, the hotel's excellent location and attentive staff make it a solid choice for travelers. The hotel is also noted for being accessible and accommodating to guests with disabilities, ensuring a comfortable stay for all.
Categories
Nightlife
AI-generatedLocated in Yamashita-cho, this hotel is near Noge, known for its vibrant nightlife with cozy hangouts and jazz bars. It provides easy access to various internationally influenced restaurants, bars, and late-night venues.
Parking
AI-generatedHotel JAL City Kannai Yokohama provides parking. The hotel is a suitable option for those looking to explore the Kannai area with the convenience of having parking available.
3 Star
AI-generatedThis hotel is located in Kannai and offers comfortable accommodations with essential amenities. It is a reliable option for travelers looking for a convenient location and standard services.
Accessible
Sustainability Journey
Family
Room Types
Single Room - Non-SmokingThis air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Nightwear, slippers and toothbrush sets are provided for all guests. The en suite bathroom comes with a bathtub and a shower with adjustable water pressure.
Double Room - Non-Smoking This air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Nightwear, slippers and toothbrush sets are provided for all guests. The en suite bathroom comes with a bathtub and a shower with adjustable water pressure.
Twin Room - Non-SmokingThis air-conditioned room features a flat-screen TV, a fridge and an electric kettle with green tea bags. Nightwear, slippers and toothbrush sets are provided for all guests. The en suite bathroom comes with a bathtub and a shower with adjustable water pressure.
Superior Twin Room - Non-SmokingMore spacious air-conditioned room featuring a flat-screen TV, a fridge and an electric kettle with green tea bags. Nightwear, slippers and toothbrush sets are provided for all guests. The en suite bathroom comes with a bathtub and a shower with adjustable water pressure.
Comfort Single Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Comfort Double Room - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Comfort Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 2 beds.
Comfort Superior Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 2 beds.
About Hotel JAL City Kannai Yokohama
Registry or License or Notification Number: 横浜市 中生指令第5079号
Guest Reviews
8.1
Very Good
Review Summaries
Summarized by AI
Location
Hotel JAL City Kannai Yokohama's location receives consistently high marks from guests, making it an optimal base for sightseeing in Yokohama. The hotel is ideally situated near significant attractions such as Chinatown, Yamashita Park, the Red Brick Warehouse and Yokohama Stadium. It's also convenient for cruisers with easy access to the Osanbashi pier. Guests appreciate the hotel's proximity to multiple public transport options, including the nearby subway and train stations, making transit straightforward. Despite being close to bustling areas, the hotel's immediate surroundings are described as quiet and safe, enhancing the comfort of the stay. Moreover, there's no shortage of dining and shopping options with convenience stores, supermarkets and numerous restaurants in close vicinity. Overall, Hotel JAL City Kannai Yokohama stands out for its strategic location, providing easy access to popular tourist destinations while offering a peaceful retreat.
Breakfast
At Hotel JAL City Kannai Yokohama, the breakfast experience appears to be largely positive according to guest reviews. Many guests found the variety of breakfast options to be commendable with several noting the delicious and filling nature of the buffet. There's praise for both Western and Chinese offerings, including unique items like homemade hamburgers original tacos and well-prepared steamed Kamakura vegetables. The breakfast also included various types of bread, which were particularly appreciated.
The quality of the food is generally high and the portions are generous, offering good value for money. Many guests highlighted the delicious coffee, as well as the ability to take it out, which was a nice touch. Friendly and prompt staff added to the overall positive dining experience, enhancing the enjoyment of the breakfast.
However, some guests pointed out the lack of traditional Japanese breakfast options and noted that the buffet could sometimes feel repetitive and crowded. The price of breakfast was also mentioned as being on the higher side, leading some to feel that the cost did not always align with the menu offerings.
Overall, despite a few minor drawbacks, the breakfast experience at Hotel JAL City Kannai Yokohama is generally viewed as delicious, varied and satisfying, complemented by excellent service.
Dinner
'Hotel JAL City Kannai Yokohama' offers a convenient location for dining, particularly with its proximity to Chinatown, where guests can easily find numerous restaurants and enjoy local cuisine. The hotel's own restaurant receives positive comments for the quality of its food with specific praise for the delicious local fish (mebaru) served at dinner. Guests appreciate the tidy staff and the overall service, making their dining experience pleasant. However, it's noted that the set charges for meals, including breakfast and dinner, are high. While the lunch prices seem more reasonable, some guests were disappointed by the lack of dinner orders directly from the hotel. The hotel's location also enables guests to explore great dining options nearby, making it an excellent choice for those looking to combine their stay with culinary exploration.
Rooms
Hotel JAL City Kannai Yokohama offers a mix of spacious and compact rooms, typical for a business hotel in Japan. Despite varying opinions on room size with many describing the rooms as small and tight, particularly for those with multiple bags or traveling as a pair, most guests found their accommodations comfortable and clean. Many reviewers appreciated the inclusion of basic amenities, such as a humidifying air purifier, chargers and toiletries, enhancing their stay.
For those who value space, several guests noted being pleasantly surprised by their room's size, especially when upgraded or compared to other Japanese hotels. The bathrooms also received praise for being spacious and clean, although some reviews mentioned outdated fixtures and occasional dust. Cleanliness was generally well-regarded with numerous guests highlighting well-maintained and tidy rooms, although a few noted issues with cleanliness, such as dust or stains.
The hotel’s location is convenient with its proximity to Chinatown and accessibility to transportation. Despite some criticisms on room functionality, such as the positioning of furniture or limited storage, many found their rooms relaxing, comfortable and quiet, particularly those situated near the elevator.
Overall, Hotel JAL City Kannai Yokohama offers an affordable and comfortable stay with a strong emphasis on cleanliness and basic comforts, though guests may want to manage expectations regarding room size and potential outdated elements.
Beds
Hotel JAL City Kannai Yokohama offers a range of beds that generally receive positive feedback for their comfort. Many guests find the beds and pillows quite comfortable with several reviews specifically mentioning the spaciousness and good quality of the bedding. The Airweave beds stand out as a favorite for sleep comfort and guests appreciate the good support provided by the mattresses.
Despite the overall comfort, some guests have noted that bed sizes can be small and firmness preferences are not always met. While a portion of guests find the beds firm or even hard, others highlight their satisfactory firmness. Twin beds are preferred over double beds for more space. Additionally, some reviewers mention the inconvenience of limited chargers near the bed and issues with pillows being too soft or low.
In summary, while the beds at Hotel JAL City Kannai Yokohama are mostly praised for their comfort and adequate support, there are occasional comments about size and firmness, suggesting that not all preferences are met uniformly.
Cleanliness
Hotel JAL City Kannai Yokohama generally receives positive feedback regarding its cleanliness. Guests frequently describe the rooms and facilities as very clean, well-maintained and offering a sense of cleanliness. Many visitors find the environment comfortable, noting the rooms are both spacious and organized. The bathroom facilities, including the toilet, sink and bath, are routinely praised for their cleanliness and ease of use.
However, there are mixed reviews about the thoroughness of the cleaning. While some guests report exceptional cleanliness and meticulous housekeeping, others have pointed out issues such as dust accumulation on surfaces like the ceiling sprinkler head and the alarm cover or hair found in the bathroom. A few reviews mention inadequate cleaning with some dust being left behind in areas such as the edges of desks and behind TVs.
On a positive note, the staff are often complimented for their politeness and pleasant interactions, which contribute to the overall positive experience. The hotel’s proximity to local attractions like Chinatown, Motomachi and Yamashita Park adds to its appeal. Despite some inconsistencies in housekeeping, the overall sense of cleanliness and comfort makes Hotel JAL City Kannai Yokohama a commendable choice for travelers.
Staff
Hotel JAL City Kannai Yokohama boasts an impressive reputation for its exceptional staff service as reflected in numerous guest reviews. The staff members are repeatedly described as polite, friendly and very helpful, contributing to a welcoming and pleasant atmosphere throughout the hotel. Whether at the front desk or in customer service, the team is noted for their prompt and courteous responses, making check-in and other transactions smooth and efficient. They are commended for their attentiveness and sincerity in addressing guest needs, often going above and beyond, such as ensuring ample amenities in rooms and assisting with lost belongings.
Guests particularly appreciate the staff's supportive and accommodating demeanor, which is evident through their kind greetings and consistent smiles. Although there were a few mentions of inefficiencies and language barriers, the overall consensus highlights the staff's proactive and positive attitude, significantly enhancing the overall stay experience.
Wi-Fi
Hotel JAL City Kannai Yokohama offers a mixed experience with its Wi-Fi services. Many guests praise the Wi-Fi for being strong and fast, both in the reception area and in their rooms. However, there are significant mentions of instability with Wi-Fi frequently disconnecting and sometimes being too slow. While some found the connection to be adequate and had no issues with smartphone charging facilities, others experienced weak and even unusable Wi-Fi signals in certain rooms. Overall, while there are moments of reliable internet connection, guests might face occasional challenges with the hotel's Wi-Fi stability and speed.
Parking
Hotel JAL City Kannai Yokohama offers various parking options, including onsite parking and affiliated parking lots, some of which are close to Chinatown. The vehicle size and weight restrictions might be unclear and the parking space can sometimes be limited, leading to the need for reservations. The parking rates generally stand at around 1500 yen per night, although some found this to be expensive for advance reservations. However, a guest discount is available, making it affordable for extended stays.
While some reviews indicated that parking guidance and finding the lot could be challenging, attentive and polite staff are on hand to help navigate and provide clear instructions. The parking facilities are described as convenient and safe with automated systems and even attentive service from the lot attendants.
Although the affiliated parking lots can be a bit far from the hotel, these partnerships are appreciated, providing additional options when the hotel's parking is full. Despite some minor drawbacks regarding space and guidance, the availability of parking is deemed a significant convenience for guests.
Nightlife
Hotel JAL City Kannai Yokohama is perfectly situated for those looking to explore the vibrancy of Yokohama. Its prime location offers convenient access to Chinatown, known for its extraordinary atmosphere and the scenic Yamashita Park. Ideal for sightseeing, guests can easily walk around Chinatown and enjoy nearby tourist spots with downtown areas and convenience stores readily accessible. While nightlife activities are available in the vicinity, they are not directly adjacent to the hotel, requiring a brief walk or drive. Despite the hotel's proximity to various interesting locales, some views from the rooms may be obstructed by nearby buildings.
3 Star
Hotel JAL City Kannai Yokohama is a business hotel with a solid three-star rating, perfectly located for those embarking on cruises. It offers easy access to transportation, making it convenient to navigate the area. Many guests found the hotel to be clean overall with meticulous attention to cleanliness. The comfortable beds ensured a good night's rest for visitors.
The hotel's staff has been consistently described as pleasant, contributing to a positive overall experience. Basic amenities like toothpaste and hairbrushes are readily provided, reflecting its adherence to expected service standards for its category.
However, there are some points that could use improvement. Some guests have expressed disappointment with the breakfast offerings, noting the presence of only Western-style food. Additionally, the size of the rooms has been mentioned as a potential drawback with some feeling they were smaller than expected. There have also been occasional complaints about the smell of tobacco coming from the hallway.
In summary, Hotel JAL City Kannai Yokohama delivers a decent stay with three-star amenities and service quality, enhanced by its good location and generally pleasant staff. While it meets the expectations of a three-star property, there are areas such as breakfast variety and room size that could be refined.
Accessible
Hotel JAL City Kannai Yokohama stands out as a convenient and accessible choice for travelers with disabilities. Guests frequently highlight the clean and comfortable rooms that are wheelchair-friendly. The hotel's location is a significant advantage with easy access on foot to nearby attractions like Chinatown and Yamashita Park. It is also well-connected through bus routes and train stations, making exploration hassle-free.
The hotel has received positive feedback for its exceptional facilities that comply with ADA standards. The staff's considerate suggestions for wheelchair users and the careful guidance provided to the parking area add to the convenience. Moreover, the recent addition of new amenities indicates that the hotel values guest feedback and is committed to continuous improvement.
Overall, Hotel JAL City Kannai Yokohama is praised for its accessible and thoughtfully designed environment, ensuring a comfortable stay for all guests.
FAQ
No, Hotel JAL City Kannai Yokohama doesn't have any pool.
No, a spa isn't available at Hotel JAL City Kannai Yokohama.
No, Hotel JAL City Kannai Yokohama doesn't allow dogs.
Yes, parking facilities are available at Hotel JAL City Kannai Yokohama.
No, Hotel JAL City Kannai Yokohama doesn't have a gym.
