Yokohama, 4-3-6, Minatomirai, Nishi-ku,35.459691,139.62588(Show on Map)
8.6
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Yokohama Tokyu REI Hotel stands out as a highly praised accommodation choice in the heart of Yokohama, renowned for its strategic location. Only a short walk to key attractions like Minato Mirai and Pacifico Yokohama, the hotel offers convenience for both tourists and business travelers. Its proximity to transportation hubs, including Yokohama Station and Shin-Takashima Station, adds to its appeal, despite some noting the walk from the main JR Yokohama Station as a bit lengthy but manageable. The quiet area around the hotel ensures a peaceful retreat while keeping visitors close to the vibrant city life with numerous dining options and a convenience store on-site.
The hotel's breakfast is consistently highlighted as a major attraction, offering a wide variety of Japanese and Western options that provide excellent value for money despite some remarks on the price. The spacious and well-organized dining area enhances the overall breakfast experience with standout dishes like freshly baked French toast and steak bowls earning high praise.
Dinner options, although limited by the hotel's evening-only restaurant service, are also well-regarded with dishes such as soup curry and mapo tofu sets noted for their flavor. However, the scarcity of nearby restaurants around the hotel could be a slight inconvenience for guests seeking more dining choices.
Yokohama Tokyu REI Hotel’s rooms receive strong positive feedback for their spaciousness, cleanliness and modern design. Equipped with necessary amenities, the rooms are comfortable and cater well to both business and leisure needs. The comfortable beds, well-maintained interiors and functional layouts contribute to a restful stay.
Cleanliness is a standout feature with the hotel praised for its tidy and stylish appearance. Despite a few minor issues such as occasional dust, the majority of reviews commend the hotel's high standards of maintenance. The staff further enhance the stay with their friendliness, helpfulness and courteous manner, providing exceptional customer service and ensuring guests feel accommodated.
While the free Wi-Fi service has mixed reviews with some guests finding it weak and unstable, the availability of Chromecast and Netflix on in-room TVs offers some consolation. Those driving to the hotel benefit from well-maintained parking facilities, although the parking lot's early closing time and additional fees could be a drawback.
Families find the hotel favorable due to the spacious rooms and proximity to attractions like the Anpanman Museum. Dining choices are well-received by families and the modern amenities cater well to children. However, larger families might need to book additional rooms.
In summary, Yokohama Tokyu REI Hotel is celebrated for its excellent location, delightful breakfast, spacious and clean rooms and exceptional staff service. While there are areas for improvement, such as Wi-Fi reliability and nearby dining options, the overall experience is highly positive, making it a preferred choice for many travelers visiting Yokohama.
Categories
Parking
AI-generatedYokohama Tokyu REI Hotel offers parking. Its location and essential amenities make it a practical choice for travelers who want the convenience of parking while visiting Minatomirai.
3 Star
AI-generatedThis hotel is situated in the Minatomirai area, close to attractions like the Anpanman Children's Museum. It provides comfortable rooms and essential amenities, making it a suitable choice for families and tourists.
Family
Free Wi-Fi
Room Types
Standard Queen RoomThe double room offers air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit offers 1 bed.
Standard Twin RoomThe twin room provides air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit offers 2 beds.
Superior Twin RoomThe spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Deluxe Twin RoomThe spacious air-conditioned twin room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 2 beds.
Standard Queen Room - Premium FloorThe double room offers air conditioning, a tea and coffee maker, a safe deposit box, a sofa and a flat-screen TV with streaming services. The unit offers 1 bed.
Moderate Twin RoomThe twin room offers air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Moderate Twin Room - Premium FloorThe air-conditioned twin room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a sofa. The unit offers 2 beds.
Superior Twin Room - Premium FloorThe spacious air-conditioned twin room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a sofa. The unit has 2 beds.
Standard Twin Room - Premium FloorThe air-conditioned twin room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a sofa. The unit offers 2 beds.
【Short Stay】Standard Queen Room (19:00 Check in - 9:00 Check out)The double room features air conditioning, a tea and coffee maker, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.
【Short Stay】Standard Twin Room (19:00 Check in - 9:00 Check out)This twin room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 2 beds.
About Yokohama Tokyu REI Hotel
Registry or License or Notification Number: 西生指令第5052号
Guest Reviews
8.6
Very Good
Review Summaries
Summarized by AI
Location
Located in the heart of Yokohama, the Yokohama Tokyu REI Hotel garners praise for its strategically advantageous position. The hotel's proximity to various transportation hubs, including Yokohama Station and Shin-Takashima Station, makes it incredibly convenient for visitors. Walking to key attractions such as Minato Mirai, Pacifico Yokohama and multiple shopping centers is feasible, which is a significant plus for tourists and business travelers alike.
Those attending events will find the hotel ideally situated near venues like the K Arena, Pia Arena MM and Zepp Yokohama. Despite some guests noting the walk from the main JR Yokohama Station as a bit lengthy, most agree it's manageable and worth the journey. Additionally, easy access to various forms of public transportation, including buses, taxis and the subway, enhances the appeal.
The hotel is nestled in a quiet area, providing a peaceful retreat yet remaining close to the bustling city center with numerous restaurants, cafes and a convenience store right on the premises. Visitors have highlighted the clean, stylish and comfortable environment, underscoring the satisfaction with the hotel's amenities and overall value.
In summary, the Yokohama Tokyu REI Hotel's excellent location provides ample convenience for sightseeing, attending events and exploring the vibrant city of Yokohama, making it a favored choice for many travelers.
Breakfast
The breakfast at Yokohama Tokyu REI Hotel consistently receives high praise from guests for its delicious offerings and wide variety of choices. Many guests highlighted the exceptional quality of the food with both Japanese and Western options available. The buffet-style setup allows for an abundance of selections, from traditional Japanese dishes like seafood bowls and Tonjiru to Western staples such as pancakes and burgers. The freshly baked French toast and steak bowl are particularly popular.
Despite some comments about the breakfast being a bit pricey, the overall consensus is that the meal offers excellent value for money with satisfying portions and a luxurious spread. The breakfast venue is spacious and well-organized, contributing to a pleasant dining experience. Guests appreciate the early service time and the overall convenience, making it a highlight of their stay.
While the extensive Japanese options impress many, some guests felt that the continental selections were limited. Nevertheless, the majority found the breakfast to be a standout feature and many recommended not missing it during a stay at the hotel. The friendly service and thoughtful amenities, such as providing an additional table for guests' belongings, further enhance the breakfast experience. Overall, Yokohama Tokyu REI Hotel's breakfast is highly regarded and adds significant value to guests' stays.
Dinner
Yokohama Tokyu REI Hotel leaves a memorable mark on its guests predominantly through its delectable dining options. The highlight for many is undoubtedly the breakfast buffet, which is praised for its variety and deliciousness. Offerings such as the breakfast hamburger, seafood, seaweed salad and steak rice bowl earn high marks for flavor and satisfaction. Guests also seem to appreciate the large glass windows in the restaurant, which allow for a comfortable and enjoyable dining experience while gazing outside.
However, the hotel's location poses some dining inconveniences. Several guests note the scarcity of nearby restaurants, making it challenging to find alternative dining options. The hotel restaurant itself operates only in the evening, which limits choices for dinner, especially if it happens to be closed on a particular night. While the food in the hotel restaurant receives positive remarks, the lack of surrounding dining venues detracts from the overall convenience for guests.
For dinner, options such as the soup curry and mapo tofu set are highlighted as delicious and satisfying, demonstrating the quality of the hotel's culinary offerings. Despite this, there are calls for better information about nearby dining venues, which would be beneficial given the location's distance from major attractions and dining hotspots.
Ultimately, while the Yokohama Tokyu REI Hotel offers a delightful dining experience within its premises, the limited nearby dining options and occasional restaurant closures can leave guests seeking more convenience in their dining adventures.
Rooms
Yokohama Tokyu REI Hotel boasts spacious rooms that provide plenty of comfort and convenience. Compared to typical Japanese standards, the rooms are relatively large, providing ample space even for two guests and their luggage. Most visitors appreciate the stylish and modern interior design which adds an aesthetic appeal to the overall comfort. Cleanliness is a consistent highlight with rooms being described as tidy, well-maintained and equipped with necessary amenities. The spacious bathrooms, often featuring both bathtubs and showers, further enhance the comfort of the stay.
Soundproofing and quietness are other notable positives, ensuring a peaceful environment. The rooms also have functional layouts and modern amenities, such as air purifiers and TV connectivity to personal devices, catering well to both relaxation and practical needs. Guests frequently note the beds are very comfortable, allowing for a restful night's sleep.
Although the rooms are generally highly praised, there are occasional mentions of minor inconveniences, such as the elevator wait times or small issues like dust in some areas and a lack of tissue paper. Despite these minor setbacks, the overall consensus is that Yokohama Tokyu REI Hotel offers a comfortable, spacious and aesthetically pleasing environment, making it a favorable choice for both business and leisure travelers.
Beds
The beds at Yokohama Tokyu REI Hotel have received overwhelmingly positive feedback from guests, emphasizing their extraordinary comfort. Many reviews highlight the spacious and comfortable nature of the beds with numerous mentions of good sleep quality. The mattresses are praised for their firmness, providing excellent support, while the pillows are recognized for their quality and comfort, albeit with some guests noting a preference for softer options.
Guests appreciate the variety offered with some rooms featuring two types of pillows to suit different preferences. Bedding was consistently described as warm, cozy and spotless. The duvets are notably fluffy, contributing to an overall cozy experience. A few reviews did mention beds being too soft or pillows too hard, but these were in the minority.
Overall, Yokohama Tokyu REI Hotel’s beds seem to meet and often exceed guest expectations, encouraging a restful and comfortable stay. The attention to detail in bed and pillow quality, along with the cleanliness of linens, garners frequent commendations, making it a standout feature of the hotel experience.
Cleanliness
The Yokohama Tokyu REI Hotel is frequently praised for its outstanding cleanliness and modern facilities. Guests consistently describe the hotel as clean, comfortable and well-maintained with both the lobby and guest rooms receiving high marks for their stylish and tidy appearance. Many guests also appreciate the spaciousness and beautiful decor found throughout the hotel, further enhancing the overall sense of cleanliness.
Visitors often note the hotel's modern design and functional, new facilities, creating a welcoming atmosphere. Although some reviews mention minor issues such as occasional dust or less thorough cleaning in specific areas, the majority of feedback underscores a high standard of cleanliness. The hotel’s modern environment with big windows and clean, spacious rooms has left a positive impression on many guests.
The staff is regularly praised for their courteous and helpful service, contributing to the overall comfortable and pleasant stay that guests experience at Yokohama Tokyu REI Hotel. The projection mapping at the entrance adds a unique charm, making the hotel's exterior as appealing as its clean internal environment.
In summary, Yokohama Tokyu REI Hotel is noted for its stylish, modern and impeccably clean accommodations, bolstered by attentive service from the staff. While there are occasional comments regarding cleaning details, the overwhelmingly positive reviews highlight the hotel's dedication to maintaining a spotless and comfortable environment.
Staff
The guest reviews of Yokohama Tokyu REI Hotel underscore overwhelmingly positive sentiments regarding the staff. They are frequently described as friendly, helpful and kind, creating a warm and welcoming atmosphere for guests. The professional demeanor of the staff, combined with their quick and accurate problem-solving abilities, contributes significantly to a seamless check-in and check-out experience.
The hotel's customer service is often praised as excellent with many guests highlighting the polite and courteous manners of the staff members. The staff successfully maintain a balance between professionalism and warmth, ensuring that guests feel accommodated and valued. Particular emphasis is placed on their willingness to offer assistance and provide clear and concise information.
Despite some isolated comments about unfriendly or expressionless staff, the majority of reviews point to positive interactions. The competence of the front desk staff and the supportive nature of personnel, including those managing parking and breakfast, further enhance the guest experience.
Overall, the team at Yokohama Tokyu REI Hotel impresses with their friendliness, efficiency and dedication to providing exceptional customer service.
Wi-Fi
At the Yokohama Tokyu REI Hotel, guests have shared mixed experiences regarding the Wi-Fi service. While the hotel provides free Wi-Fi, the connection is frequently described as weak and unstable, which has impacted some guests' ability to send messages, receive pictures and conduct work activities. In many instances, guests had to resort to using mobile data due to the poor Wi-Fi environment. Some were disappointed that the Wi-Fi signal in the rooms was particularly weak or entirely non-functional. Despite these issues, some guests were able to stream videos on the in-room TV, utilizing services like Chromecast and Netflix, indicating that the Wi-Fi might suffice for less demanding internet activities. However, overall, the reliability of the hotel's Wi-Fi appears to be an area needing improvement.
Parking
For those planning to drive to Yokohama Tokyu REI Hotel, there are a number of mixed aspects regarding the parking facilities. Positively, the hotel offers an onsite parking lot that has been described as uncomplicated, easily accessible and clean. For convenience, there is also an affiliated parking lot that guests have found affordable and easy to navigate. The adjoining multi-story parking lot behind the hotel is another plus and the staff has been complimented for their efforts to provide good parking service.
However, it's important to be aware of a few drawbacks. The parking lot does not operate 24 hours and closes quite early, which might pose a problem for late arrivals. The distance from the parking lot to the front desk can be inconvenient for some guests. Furthermore, the parking fees can climb high even with a service voucher and there is a lack of advance notification about these charges.
Overall, while the parking facilities are generally praised for their cleanliness, convenience and affordability, guests should be mindful of the restricted hours and potential costs involved. For those who find the onsite parking full or difficult to access, nearby parking options are available but may come with additional fees.
Family
Yokohama Tokyu REI Hotel receives favorable reviews from families, making it a suitable option for those traveling with children. Guests appreciate the spacious rooms which comfortably accommodate a family of two, even with a child. The location is also a significant advantage, being within walking distance to popular family attractions such as the Anpanman Museum and the Minato Mirai area.
The hotel’s dining options are a highlight, featuring all-you-can-eat selections that include a variety of dishes such as steak bowls, hamburgers and seafood bowls, all of which are well-received. The friendly staff are especially attentive during breakfast and are considerate of families with young children.
While the hotel is ideal for smaller families, those with larger families may face some challenges, as a family of four would need to book two rooms or adjust to twin bed accommodations. Nonetheless, the comfortable beds and modern amenities like free WiFi and streaming services such as Netflix and YouTube are appreciated by both parents and children alike. Overall, many guests express a desire to return, finding their stay enjoyable and accommodating.
FAQ
No, Yokohama Tokyu REI Hotel doesn't have any pool.
No, a spa isn't available at Yokohama Tokyu REI Hotel.
No, Yokohama Tokyu REI Hotel doesn't allow dogs.
Yes, parking facilities are available at Yokohama Tokyu REI Hotel.
