Hedley House Hotel & Apartments

York , , 3 Bootham Terrace (Show on Map)


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Summary of reviewsHedley House Hotel & Apartments is a charming and well-located hotel in York, perfect for exploring the city on foot. The rooms are spacious, clean and well-equipped with comfortable beds and modern bathrooms. The staff are friendly and accommodating, providing excellent service throughout the stay. The breakfast receives mixed reviews, but the majority of guests enjoyed the selection and quality of the food. The spa facilities, including a jacuzzi and massage therapist, are a nice additional perk. The hotel offers on-site parking for a fee, which is convenient for those with a car. Families will appreciate the modern and spacious family rooms. Overall, Hedley House Hotel & Apartments is a lovely place to stay in York with a great location and friendly staff.
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Hotel with Spa
Hedley House Hotel features a wide array of spa and wellness treatments, so as to offer to its guests the most relaxing and invigorating time off. From an outdoor jacuzzi tub where you can relax, enjoy the view and sip your favorite drink, to yoga sessions and massages, the spa of this hotel will certainly make your stay as rejuvenating and enjoyable as possible.
Spa facilities:
Private massage and treatment room(s)
Hot tub(s) / Jacuzzi(s)
Spa services:
Back massage
Head massage
Neck massage
Swedish massage
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water) No
Answers last updated by our editors

Hotel with EV Charging Stations

Hotel near Golf Courses

Historic Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel for Yoga

3-Star Hotel

Room Types
Single Room Double or twin rooms are used for single occupancy. Room may be on 3rd floor.

Twin Room Spacious, clean room with an en suite bathroom and a flat-screen TV with Freeview channels. It is equipped with shower gel, shampoo/conditioner and moisturiser, shoe shine, shower caps, hairdryers, and tea and coffee making facilities. Hair straighteners are available on request. Some rooms are on the third floor, and the property does not have a lift.

Triple Room Features include a flat-screen TV and an en suite bathroom with shower gel, shampoo/conditioner, and moisturiser provided. Tea and coffee making facilities are also available, and hair straighteners can be provided on request.

Quadruple Room Spacious, clean room with an en suite bathroom and a flat-screen TV with Freeview channels. Each room comes shower gel, shampoo/conditioner and moisturiser, shoe shine, shower caps, hairdryers, and tea and coffee making facilities. Hair straighteners are available on request.

Superior Double Room Features include a flat-screen TV and an en suite bathroom with shower gel, shampoo/conditioner, and moisturiser provided. Tea and coffee making facilities are also available, and hair straighteners can be provided on request.

Standard Double Room These rooms have an en suite bathroom with a shower. They have all the same facilities as the larger rooms but are smaller in size.

Deluxe Double Room This room has an Apple TV, free WiFi, Nespresso coffee machine and tea, in-room ironing facilities, multi-room speakers, bathroom mood lighting, wide screen TV with Freeview and safe.

Special Offer - Double Room This offer includes a 30-minute spa treatment and a complimentary room upgrade, subject to availability.

Studio Studio apartment. Bed sitting room with kitchenette and en-suite. Self-catering apartment adjoining the hotel. All the hotel services including the restaurant, bar, jacuzzi, treatments and Hot Yoga can be booked/used by guests.

Family Room The unit offers 2 beds.

About Hedley House Hotel & Apartments
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Guest Reviews
8.7
Very Good
Location
Hedley House Hotel & Apartments boasts a brilliant and fantastic location for exploring the charming city of York. Its proximity to the city centre and train station make it easy to navigate and explore all the main attractions within walking distance. Guests can enjoy strolling through the quaint streets and alleys and visit the museums, Christmas market and the iconic York Minster. The hotel's perfect location allows guests to leave their car and enjoy the city on foot. The hotel is surrounded by shops and bistros, providing everything one might need. The staff is friendly and accommodating and the hotel serves up delicious breakfasts to fuel your busy day of exploration.

Breakfast
The breakfast at Hedley House Hotel & Apartments receives mixed reviews from guests. While some felt that the cooked breakfast could have been larger for the price paid, the majority had positive comments about the selection and quality of the food. Guests raved about the freshly cooked breakfast with many describing it as delicious or fantastic. The produce used for breakfast was of excellent quality and there was lots to choose from. However, a few guests had negative experiences, such as finding a long hair in the baked beans or sausage fried with plastic wrapping. Overall, the breakfast was deemed good or very good with some even describing it as superb and tasty. The hotel offers the option to pay for breakfast or have it included in the price of the room. The breakfast was served by friendly staff in a fresh and speedy manner. There could have been a wider choice of breakfasts according to some guests, but those who valued a good British breakfast were pleased.

Rooms
Hedley House Hotel & Apartments boasts stunning, spacious and well-equipped rooms that are perfect for a comfortable stay. The en-suite bathrooms are clean and some are quite large, making it easy to unwind after a long day. Though some rooms have tight wardrobes and dated decor, they are immediately clean and well-furnished with comfortable beds and modern bathrooms. Guests can enjoy well-lit and practical studios as well as larger family rooms. Regardless of the room type, each room is nicely decorated, some even offering gorgeous views. The historic building adds character and charm to the atmosphere. Overall, the rooms at Hedley House are clean, comfortable and make for an enjoyable stay.

Beds
Guests of Hedley House Hotel & Apartments can look forward to a comfortable night's sleep. The beds are described as super comfy with some guests saying they are the comfiest they've ever slept in. The beds are also praised for being clean and made beautifully. However, a few guests found the bed too soft or uncomfortable with some reporting issues with the duvet or pillows. Overall, the beds are a highlight of the hotel with some guests calling them huge and lovely. The hotel also gets praise for its convenient location near shops and for having a nice building and its own parking.

Cleanliness
If you're looking for a clean and comfortable hotel in York, look no further than Hedley House Hotel & Apartments. Guests repeatedly commented that the hotel was very clean, well presented and spotlessly clean. Many reviewers also praised the bathrooms, which were described as lovely and clean. Rooms were described as warm and clean with some reporting that they were comfortable and roomy. Guests appreciated that the hotel was well equipped with excellent facilities for its size. However, a few guests noted some cleanliness issues, such as mould around the bath or dirty towels on the floor. The hotel was generally described as welcoming and well presented with a lovely atmosphere. While some reviewers commented that the carpet was a bit grubby and the paintwork was tired, most agreed that the hotel was a lovely place to stay in York.

Staff
If there's one thing that stands out in the reviews of Hedley House Hotel & Apartments, it's the friendliness of the staff. Whether it's at check-in, breakfast or just passing in the hallway, guests consistently mention how lovely, polite and welcoming the staff are throughout their stay. And it's not just the proprietors who get positive recognition—even individual staff members like Colleen and Rosey are singled out for their helpfulness and friendliness. Whether you're looking for recommendations on local attractions or just a friendly smile, you're sure to find it at Hedley House.

Spa
Guests at Hedley House Hotel & Apartments have a variety of spa options available during their stay. The hotel offers a fantastic jacuzzi that many guests describe as amazing and superb. Some guests also appreciate the option of using the hot tub free of charge and the fact that it was all ready for them at the specified time. However, some guests found that the jacuzzi wasn't very hot and needed to be warmer. Nevertheless, other guests report that the jacuzzi was like heaven and a really nice extra. There are also opportunities for spa treatments on site with many guests extolling the virtues of the massage therapist. However, some guests do advise that the spa facilities were closed and not available. All in all, the pool and spa options at Hedley House Hotel & Apartments are a nice additional perk to an already lovely stay.

Parking
Hedley House Hotel & Apartments is a great choice for those looking for a hotel with on-site parking. The hotel has its own car park, which is always a bonus. However, note that there is a charge of £14.50 for parking and paying for parking is mentioned in several reviews. The hotel's car park is outside and some guests found the tight alleyway to get through to the car park a bit challenging. That said, parking is generally easy and ample parking is available at the rear of the hotel. Some guests appreciated the use of the electric car charger and the fact that the hotel had a private car park. However, the hotel does not offer discounted parking for those with a Blue Badge. While some guests found the parking charges a bit expensive (£13.50 per night), others mentioned that it was in line with other places. Overall, having easy access and car parking was a big attraction and the location is excellent within walking distance to York city centre.

Family
Families looking for a comfortable and convenient stay in York need look no further than Hedley House Hotel & Apartments. With modern and spacious family rooms, this hotel is an ideal choice for those with children. While the hotel doesn't offer many specific activities for kids, guests have raved about their family rooms, boasting brand new and modern bathrooms. Plus, the hotel's location is perfect for sightseeing with the option to leave your car at the hotel free of charge after check-out. Overall, families highly recommend Hedley House Hotel & Apartments for a stress-free and enjoyable stay in York.


No, Hedley House Hotel & Apartments doesn't have any pool.

Yes, a spa is available at Hedley House Hotel & Apartments. For more information, read the answers to the Spa questionnaire

No, Hedley House Hotel & Apartments doesn't allow dogs.

Yes, parking facilities are available at Hedley House Hotel & Apartments.

Yes, Hedley House Hotel & Apartments has a gym.
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