Principal York

York , , Station Road (Show on Map)


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Summary of reviewsThe Principal York hotel is a great choice for those looking for a convenient location with easy access to all of York's main attractions. The hotel's beautiful period building and stunning architecture make it the perfect location for a great city break. Guests have generally enjoyed the breakfast and the dining experience, although there were some mixed reviews. The rooms are a mixed bag, but the hotel appears to be clean and centrally located with a mix of modern and historic features to suit a variety of travelers' preferences. The staff could benefit from better organization and training to provide a consistently excellent guest experience. The hotel boasts excellent pool and gym facilities, although parking can be difficult to find. Despite some negative reviews, the hotel is still a lovely place to stay and offers a truly luxurious experience for all its guests.
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Hotel with Parking
Located just a stone's throw away from the train station, Principal York is an exceptional hotel that serves as an ideal starting point for exploring the enchanting city of York. It boasts of an award-winning interior design, with its 155 bedrooms and suites exquisitely refurbished and restored to offer guests a harmonious blend of late-Victorian architecture and modern-day travel comforts. The rooms are tastefully decorated in balanced, neutral tones that are easy on the eyes and provide an inviting space for relaxation. For those traveling by car, Principal York is a convenient 20-minute drive from the A1. The hotel has a spacious, on-site car park that is available for guests' use. Managed by an external company, it offers peace of mind since the vehicle is safely parked while visitors immerse themselves in the city's rich history and culture. The car park's fee is valid for 24 hours.

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Double Room This double room has a tea/coffee maker and electric kettle.

Superior Twin Room This double room features a electric kettle, and tea/coffee maker.

Superior King Room This double room has a tea/coffee maker, and electric kettle.

Deluxe King Room This double room has a electric kettle, and tea/coffee maker.

Double Room - Mobility Access with Roll-in Shower This double room features a tea/coffee maker and satellite TV.

Room with View Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Junior Suite The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite provides a tea and coffee maker, a seating area, a wardrobe, a TV with cable channels, as well as garden views. The unit offers 1 bed.

Suite with View The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite offers a tea and coffee maker, a seating area, a wardrobe, a TV with cable channels, as well as garden views. The unit offers 1 bed.

Sidings, Annex Room 5 Min walk from Reception This double room features a electric kettle and cable TV.

Urban Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a TV with cable channels. The unit offers 1 bed.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a TV with cable channels. The unit has 1 bed.

About Principal York
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Guest Reviews
7.8
Good
Location
The Principal York hotel is situated in an ideal location, perfect for exploring all that the beautiful city of York has to offer. Located right next to the train station, it is easy to reach, making it a great choice for those arriving by train. The hotel is situated at the heart of central York within walking distance of all the main attractions, restaurants and shopping areas. The location is 10/10 with guests describing it as excellent, great, perfect and fabulous. The hotel's convenient location makes it ideal for sightseeing and visiting all the main attractions. The building itself is a lovely period building with fabulous architecture, making it the perfect location for a great city break. The hotel has a beautiful lobby and all communal areas are lovely. The staff are excellent and customers are happy with the facilities provided. Overall, the reviews indicate that the Principal York hotel is an excellent choice for anyone looking for a convenient location with easy access to all of York's main attractions.

Breakfast
Guests have generally enjoyed the breakfast at Principal York with many describing it as lovely, excellent and outstanding. There is a good choice of food available with a buffet and a separate menu. However, some guests have found the breakfast slightly confusing and the staff seem uninterested in clearing tables or topping up drinks. The quality of the food is good with options for vegans, although some items were not well organized and took a long time to be replenished. Some guests also found the breakfast too expensive or limited in choice. The breakfast room itself is stunning, but can feel chaotic at times with limited space and lighting. Overall, guests seem to have enjoyed the breakfast and it is a great value for those who appreciate a large selection and excellent food quality.

Dinner
The dining experience at Principal York hotel received mixed reviews from guests. While some found the food to be excellent and beautifully presented, others were disappointed with the overpriced and average quality of the dishes. Wait time for dinner was also a common complaint, although the restaurant was not busy. The supper menu was limited and not up to par, but the bar and Sunday lunch were fantastic. Some remarked that the portions at dinner were too large and overwhelming, but the manager was accommodating and professional when issues arose. Service was another issue, as staff appeared uneducated about the menu and often confused orders. Despite these issues, guests enjoyed the lovely building and relaxed atmosphere. Some even received unexpected discounts as compensation for their dining experience.

Rooms
The reviews of the Principal York hotel's rooms are a mixed bag with some guests loving their beautiful, classic or stunning rooms while others found the rooms to be small, basic or on the small side. Some guests had issues with temperature regulation, plumbing or maintenance. However, many guests found their rooms to be comfortable, clean, spacious or well-maintained with updated bathrooms and nice views. Some guests also praised the hotel's Victorian decor, friendly receptionists and accessibility for disabled guests. Overall, the hotel appears to be clean and centrally located with a mix of modern and historic features to suit a variety of travelers' preferences.

Beds
Guests at Principal York have mixed reviews on the beds at the hotel with some praising the comfortable and spacious rooms and beds, while others mention the beds being too hard or pillows being rock hard. Several guests find the mattresses to be old and uncomfortable with a few mentioning that the beds were small doubles or extremely small. However, most guests agree that the rooms and beds are clean and lovely with comfortable chairs, nice hot showers and warm rooms. Despite some negative reviews on the beds, guests can still expect a good night's sleep in some of the comfortable king size beds provided.

Cleanliness
The Principal York is a beautiful, modern hotel that prides itself on cleanliness. Most guests agree that the hotel is spotless with very clean and comfortable rooms. There are a few exceptions with some guests noting attention to detail was missed and pointing out issues such as dirty carpets, a slightly dirty lift floor and unsightly stains or mould in bathrooms. There were also a few cases where housekeeping missed a day or didn't do a thorough job. However, in general, guests appreciate the lovely and clean environment provided by the hotel.

Staff
The Principal York is a luxury hotel that boasts a great location, beautiful lobby and excellent staff. Unfortunately, many guests reported difficulty finding staff who were friendly, attentive and interested in providing customer service. Some guests had to seek out staff to order, clear tables or top up their tea and coffee, while others found the waiting on staff to be inconsiderate, inconsistent or inexperienced. However, when guests did find helpful staff, they were accommodated and had an enjoyable experience. The reception staff were particularly noteworthy for their superb service, professionalism and courtesy. The bar staff were also praised for their lovely cocktails. Some guests felt that there were not enough staff on the hotel bar and that staff had not been adequately trained. Overall, while the hotel has many positive attributes, the staff could benefit from better organization and training to provide a consistently excellent guest experience.

Pool
The Principal York boasts excellent pool and jacuzzi facilities, including a dry sauna and steam room. While guests had to walk down to the pool with their normal shoes, the swimming pool itself was described as lovely and heated. However, some guests felt that the pool was too small for the size of the hotel and that it would have been better if time slots could be booked. Others praised the access to the free swimming pool and saunas, as well as the gym facilities. While changing rooms in the pool area would have been preferable, overall, guests seemed pleased with the pool and gym at the Principal York.

Parking
The Principal York hotel receives mixed reviews about its parking situation. Some guests find the on-site parking to be great with easy access, while others complain about having to pay extra for limited spaces. The hotel's city centre location also means that parking can be difficult to find and some guests opt for a cheaper long stay car park at the train station. Some guests also express frustration with the lack of information about the parking and the additional cost on top of the room rate. However, a few guests were pleased to have been offered free parking as a bonus.

4 Star
The Principal York offers a lovely stay, but some guests found their rooms disappointing and in need of cleaning, which is not expected in a four-star hotel. However, overall the hotel offers good facilities and services. It may be worth every penny spent for a very nice stay, but there were some exceptions. Despite these issues, the hotel is still a lovely place to stay.

Luxury
The Principal York is the epitome of luxury with its stunning interiors and grand atmosphere. Located in the heart of York, this beautiful period hotel provides a truly luxurious experience for all its guests. The lovely staff make your stay even more pleasant, ensuring you feel pampered and relaxed throughout your visit. Some rooms may come with a budget price tag, but they offer the same luxurious experience as the more expensive ones. The hotel felt very grand and fancy with its stunning decor and relaxing ambiance. Guests can enjoy a lovely relaxing break thanks to the hotel's prime location and wonderful amenities. The interior of the hotel is simply stunning and captures the essence of classic Edwardian luxury. If you're looking for a pure grand luxury experience, then this is the perfect place for you. Overall, the Principal York is an expensive, but truly grand hotel that is perfect for guests seeking luxury in the heart of York.


Yes, Principal York has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Principal York.

Yes, Principal York welcomes dogs.

Yes, parking facilities are available at Principal York.

Yes, Principal York has a gym.
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