Summary of reviewsSanta Rita Hotel del Arteis a fantastic choice for anyone looking for a hotel in the heart of Zacatecas. The location is perfect for sightseeing and accessing local attractions with many interesting shops, museums and restaurants within walking distance. The hotel's amenities and facilities are top-notch with comfortable beds and impeccable cleanliness. The art-filled decor is a particular highlight with many paintings from Pedro Coronel on display throughout the hotel. The terrace offers stunning views of the Cathedral Church, making it an ideal spot to relax and unwind. The breakfast is delicious and varied with many selections to choose from and the staff is excellent and accommodating. The hotel's staff is highly praised for their friendliness and helpfulness with exceptional customer service from Lupita, the receptionist and Carlos, the valet parking and bellboy. The hotel's parking convenience is also praised with a secure and efficient valet parking service. The beds are described as comfortable and relaxing, ensuring a restful night's sleep. Overall, Santa Rita Hotel del Arteis a must-visit destination for anyone traveling to Zacatecas, offering a perfect blend of comfort, convenience and luxury. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 01:30
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
DISTINTIVO H
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: the suspected case will be immediately isolated and reported to the health service
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? our gym and spa are not out of servise.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Standard King RoomThis air-conditioned room features a flat-screen TV, free WiFi, an interior view and a private bathroom.
Please note that the Room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies)
King Room with BalconyThis room offers air conditioning/heating, flat screen TV with cable, free WiFi, private bathroom, and exterior view. (Window, terrace or balcony based on availability).
Superior SuiteThis air-conditioned room features a flat-screen TV, free WiFi and a private bathroom with spa bath.
Please note that rooms with a view of the city in this category are subject to availability.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.
Twin Room with BalconyThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
If you're looking for a hotel in the heart of Zacatecas, Santa Rita Hotel del Arteis an excellent choice. The location couldn't be better with many interesting shops, museums and restaurants within walking distance. It's perfect for sightseeing and accessing local attractions. The hotel is situated in the center of the city, making it a convenient base for exploring. The staff is friendly and welcoming and guests rave about the excellent service they receive. The hotel's amenities and facilities are top-notch with comfortable beds and impeccable cleanliness. The art-filled decor is a particular highlight with many paintings from Pedro Coronel on display throughout the hotel. The terrace offers stunning views of the Cathedral Church, making it an ideal spot to relax and unwind. The location and breakfast also receive praise from guests. Overall, Santa Rita Hotel del Arteis a great value with a perfect location in the heart of Zacatecas.
Breakfast
Reviews from guests at Santa Rita Hotel del Arterave about the delicious breakfast with many selections to choose from. The breakfast is generous and varied and guests loved the flavors. The Sunday buffet on the terrace is described as exquisite. The staff is excellent and accommodating with one reviewer mentioning that they prepared their food to fit their diet perfectly. Although a few reviewers noted the breakfast could use more seasoning or improvement in selection, most guests loved the included breakfast and found it to be delicious and filling. Overall, the breakfast at Santa Rita Hotel del Arteis an excellent way to start your day while staying in the city.
Dinner
Santa Rita Hotel del Arte's dinner service has received mixed reviews from guests. While some have raved about the excellent food and service, others have found the food lacking in taste and quality. The presentation of the dishes has been appreciated, but there have been suggestions for more variety in the menu, especially for those with food allergies, vegetarians and vegans. However, the staff, particularly Germán and Juan, have been praised for their attentive service during special dinners. Sanitization measures have been implemented, providing guests with a sense of safety during meals. Overall, the dinner service at Santa Rita Hotel del Arteseems to have potential but may need some improvements.
Rooms
Santa Rita Hotel del Arteoffers spectacular views from spacious and clean rooms that are decorated with a nice modern touch. The hotel rooms are very clean and some come with an excellent view, including a suite with an amazing view of the city and cathedral. While some rooms are small and lack exterior windows, all rooms are equipped with mini refrigerators and have nothing cramped. The hotel has a great location and its combination of old-world charm and modern artwork makes it a cozy and welcoming place to stay. The beds are comfortable and the rooms are well-sanitized. Guests have mentioned the quality of service and the kindness of the staff, particularly Germán and Juan who went out of their way to set up a special dinner. Overall, guests have rated the hotel's facilities, location and rooms very positively with some feedback around noise in the lobby and corridors. Guests have also appreciated the ample bathroom amenities and the convenience of having breakfast included in some room rates.
Beds
Santa Rita Hotel del Arte is the perfect place for a comfortable and relaxing stay. Guests have raved about the beds, describing them as "tolles Bett", "traumhaft bequem", "camas muy cómodas" and "las camas 'de 100'". They have also noted the "comodidad de las camas" and "colchones comodismos". The hotel boasts not only comfortable beds but also comfortable rooms, as guests appreciate the "comodidad de las habitación" and "la comodidad de las habitaciones y más de las camas". One guest even inquired about the brand of the mattresses because they were so impressed. Overall, if you're looking for a restful night's sleep, Santa Rita Hotel del Arte's beds won't disappoint.
Cleanliness
Welcome to Santa Rita Hotel del Arte, where you'll be impressed by the level of cleanliness throughout the hotel. Our guests have confirmed that the rooms are super clean and spotless with amazing attention to detail ensuring everything is in order. Even with a minor issue like a bathroom floor being a little dirty, our team is quick to address and maintain exceptional standards of hygiene and cleanliness. The decor of the hotel is equally impressive with guests commenting on how clean and well-maintained it is. Our attention to cleanliness and sanitization is evident in every corner of the hotel, ensuring that you feel comfortable and safe throughout your stay. The staff's warm welcome and excellent service go hand in hand with the facilities with guests praising the comfortable beds and impeccable facilities, including the measures put in place to ensure the health and safety of all guests. The location of the hotel is an added bonus, making it the perfect base to explore the city. Overall, we are delighted to hear our guests were impressed with the cleanliness and hygiene standards of our hotel.
Staff
If you're looking for a hotel with exceptional customer service, Santa Rita Hotel del Arteis a top pick. The staff is highly praised for their friendliness and helpfulness. Lupita, the receptionist stands out for her exceptional customer service. Hotel personnel were always friendly and helpful with some guests even commenting on the honesty of the cleaning staff. The staff is described as accommodating, kind and professional. Carlos the valet parking and bellboy, stood out as being particularly attentive and courteous. Guests commend the staff for their excellent service, attention to detail and hospitality. The hotel's location, cleanliness and amenities are highly praised, but most notable is the exceptional service provided by the hotel staff.
Parking
Guests of Santa Rita Hotel del Artepraise the hotel’s location and parking convenience. Although the parking is off-site, the valet service quickly takes care of everything for guests. Some guests mention that there is a small parking bay for loading and unloading right in front of the hotel. While some guests mention the parking can be confusing, the staff quickly helps and ensures the safety of their vehicles. However, a few negative incidents have occurred, such as delayed delivery of vehicles and even theft of personal identification. Nonetheless, the majority of guests feel that the hotel offers a secure and efficient valet parking service.
5 Star
If you're looking for a truly exceptional stay in the charming town of Zacatecas, look no further than Hotel Santa Rita del Arte. With its superb facilities and services, the hotel is an excellent choice for anyone visiting the area. Guests rave about the excelente ubicación, perfect for exploring all that Zacatecas has to offer.
From the moment you arrive, you'll feel right at home in this fabulous hotel. The sta, is exceptional and goes above and beyond to make sure your stay is as comfortable and enjoyable as possible. Whether you're looking for a maravilloso place to unwind or an extraordinary base for your adventures in Zacatecas, Hotel Santa Rita is the perfect choice.
The rooms are superb and the hotel itself is simply espectacular - a true gem in the heart of Zacatecas. With no negative mentions to be found, it's clear that Hotel Santa Rita del Arte is the top choice for travelers in the area.
Overall, the stay at Hotel Santa Rita del Arte is truly fantastic - the perfect blend of comfort, convenience and luxury. Whether you're here for business or pleasure, this hotel is a must-visit destination for anyone traveling to Zacatecas. And if you're looking for the ultimate in five-star luxury, look no further - Hotel Santa Rita del Arte is the place to be.
No, Santa Rita Hotel del Arte doesn't have any pool.
Yes, a spa is available at Santa Rita Hotel del Arte.
No, Santa Rita Hotel del Arte doesn't allow dogs.
Yes, parking facilities are available at Santa Rita Hotel del Arte.