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Sheraton Zagreb Hotel

Zagreb , Kneza Borne 2 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Zagreb Hotel is a luxurious 5-star hotel located in the heart of Zagreb, making it a convenient choice for those who want to explore the city on foot. Guests appreciate the hotel's spacious and comfortable rooms with luxury beds and pillows that guarantee a good night's sleep. The hotel's spa and wellness center, including a beautiful indoor pool, sauna, steam room and fitness center, are kept in great condition and remain open late for guests. The hotel's staff is incredibly helpful, warm and welcoming, providing professional, polite and kind service. While some guests had mixed feelings about the breakfast, the majority appreciated the good offer for breakfast and the nice buffet. Overall, the Sheraton Zagreb Hotel is a big classic luxury hotel worthy of consideration for those who demand comfort, cleanliness and luxury in their travels.
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Hotel for Honeymoon

Spend the most unforgettable and luxurious honeymoon in an environment of high aesthetics. The impressive decoration and unique design in the rooms, the elegant interiors and the emphasis on detail and quality create the ideal background for your love to flourish.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe King Non Smoking, Guest room, 1 King The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.

Deluxe Twin Non Smoking, Guest room, 2 Twin/Single Bed(s) The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, a carpeted floor as well as city views. The unit offers 2 beds.

Executive King, Guest room, 1 King The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.

Executive Suite, 1 Bedroom Executive Suite, 1 King The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.

Presidential Suite, 1 Bedroom Presidential Suite, 1 King The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.

Deluxe Queen Non Smoking, Guest room, 1 Queen The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.

Classic Suite, 1 Bedroom 2 room Suite, 1 King The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.

Executive Twin Room, Larger Guest room, 2 Twin/Single Bed(s) The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a safe deposit box, a carpeted floor as well as city views. The unit has 2 beds.

About Sheraton Zagreb Hotel

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Guest Reviews

8.5

Very Good

Location

The Sheraton Zagreb Hotel is located in the heart of Zagreb, making it a great choice for those who want to be close to the city center. Guests commented on the hotel's convenient location, which is within walking distance of many of the city's main attractions and landmarks. The hotel is also easily accessible by public transportation with a tram stop located directly outside. Guests appreciated the walking distance to the Christmas markets and ice skating rink during the holiday season. Underground parking is available for those who arrive with their own car. The hotel's central location is ideal for those who want to explore the city on foot. It's just a 10-15 minute walk to the center and most of the city's sights are within walking distance. The hotel's gym is also a plus for those who like to stay physically active while on vacation. Overall, the Sheraton Zagreb Hotel is a great choice for its convenient location in the heart of Zagreb.

Breakfast

Guests at the Sheraton Zagreb Hotel had mixed feelings about the breakfast. Some described it as excellent, wonderful, superb and heavenly with a large selection of quality choices, while others found it limited, overpriced, terrible and poor. Despite the varying reviews, many guests appreciated the good offer for breakfast and the nice buffet, which had a lot to choose from or special order. The breakfast area was also mentioned positively and some guests enjoyed grabbing a drink at the bar area before heading out. Additionally, several guests complimented the hotel's facilities, such as the spa and pool, which were open very late. However, some guests suggested working on the breakfast menu as it was more or less the same. Overall, there were both positive and negative aspects of the breakfast at the Sheraton Zagreb Hotel, but it seemed to differ from guest to guest.

Rooms

The Sheraton Zagreb Hotel boasts lovely, spacious and comfortable rooms with comfy beds that provide a peaceful and silent stay. Guests appreciate the good room service, neat and clean atmosphere and convenient location close to the city center. The modern and clean rooms are great in size and decor, but some guests found the interior design outdated. The staff is helpful and friendly, particularly Mia at the reception. While some rooms were somewhat dated, others have been refurbished with luxurious amenities such as large beds, good wardrobe space and fully-equipped bathrooms. Despite some issues with the heating and occasional mold, the rooms are generally clean and comfortable, providing all the necessary amenities for a comfortable stay.

Beds

The beds at Sheraton Zagreb Hotel receive high praises from guests. They are described as extremely comfortable with luxury pillows and bedding. Guests mention how they love the extra comfortable bed and how it is the best they've had on their trip. Despite a few comments about needing renovation, most reviewers say that the bed is super comfortable and firm, which guarantees a good night's sleep. The hotel's staff takes pride in ensuring their guests have a comfortable and restful stay.

Cleanliness

The Sheraton Zagreb Hotel prides itself on being a clean and hygienic place for guests to stay. Reviews consistently mention the hotel's cleanliness with some even describing it as super clean. The hotel's cleaning services are noted to be excellent, though some guests suggest that more attention could be paid to detail. The rooms are described as both comfortable and clean with some guests finding them to be very modern. The pool and wellness area are also kept clean, ensuring a pleasant experience for guests. The few negative comments revolve around the occasional mildew in bathrooms and a somewhat pungent smell in some areas of the hotel. Despite this, guests generally found the Sheraton Zagreb Hotel to be a very clean and well-kept facility.

Staff

The Sheraton Zagreb Hotel is praised for its incredibly helpful, warm and welcoming staff. The reception staff, in particular, are mentioned as being friendly and accommodating. Guests describe the service as professional, polite and kind with some even saying it was the best they've experienced in a hotel. The only downside mentioned are a few isolated incidents of rude staff. Overall, the hotel is recommended for its great service and superb behavior of the staff.

Spa

The Sheraton Zagreb Hotel boasts an impressive spa and wellness center that guests rave about. The facilities, including a beautiful indoor pool, sauna, steam room and fitness center, are kept in great condition and remain open late for guests. The service of the massage therapists and other staff in the spa is highly professional and welcoming. Guests also appreciate the cleanliness and attractive design of the spa center. Some reviewers suggest that staff should monitor the spa more closely to ensure guests follow the rules, but overall guests highly recommend this hotel for its excellent spa facilities.

Gym

The Sheraton Zagreb Hotel boasts an exceptional gym that is larger than the average hotel gym. Many guests were impressed by how well-equipped the fitness center was with some even saying it had the best equipment they've seen in a hotel. The gym includes a dance studio and a yoga studio as well. Guests enjoyed working out in this nice and large gym, except for a few who found the equipment to be on the older side. Overall, the gym at Sheraton Zagreb Hotel is a highlight for fitness enthusiasts travelling to this great location.

Pool

The Sheraton Zagreb Hotel is the perfect getaway for travelers who love a nice pool. The pool facilities are grand and beautiful with an indoor pool that's regarded as one of the hotel's highlights. Guests who used the pool enjoyed its relaxing atmosphere. The water temperature is just right, making it perfect for a quick dip or a full day of relaxation. The hotel's spa and wellness center, which includes a sauna and hammam, are of high quality, according to different guests' reviews. Despite some comments that the pool's water might be slightly cold, others complemented the convenience of having pool facilities available free of charge in the hotel. If you're looking for a luxurious stay with great pool facilities, Sheraton Zagreb Hotel is an excellent choice.

Parking

The Sheraton Zagreb Hotel offers parking in its underground garage, although guests have mixed reviews about the cost. While some found it "very convenient," others deemed it "excessive" and "extortionate," with a daily fee of €20 being considered too high. However, guests who did use the garage found it to be easily accessible, always had available space and was secure. Some guests experienced issues with the garage, including tight spaces and malfunctioning entry cards. Others were informed before arrival that no parking was available, only to find ample space upon arrival. Overall, the hotel's parking options provided convenience for some but left others frustrated with the cost and availability.

5 Star

Sheraton Zagreb Hotel is a perfect destination for those looking for a luxurious stay with exceptional service. The hotel provides all the top-notch amenities that one would expect from a 5-star hotel. Despite a few negative comments, the majority of the guests had an exceptional experience with the lovely staff and luxurious facilities. The hotel's breakfast had a slightly limited choice of food, but it did not tarnish their overall experience. The Sheraton Zagreb Hotel is worthy of all its stars and an ideal hotel to start your Croatia tour.

Luxury

The Sheraton Zagreb Hotel is a luxurious accommodation option in the heart of Zagreb. While some reviewers have expressed doubts about its 5-star rating, the majority of guests rave about the indulgent experience. The rooms are particularly comfortable with luxury beds and pillows that make for a perfect night's sleep. The hotel boasts a spa that is nothing short of magnificent, adding to the upscale atmosphere. Many guests consider it the best hotel in Zagreb, despite suggestions that the hotel is closer to a 4-star rating. Overall, the Sheraton Zagreb Hotel is a big classic luxury hotel worthy of consideration for those who demand comfort, cleanliness and luxury in their travels.

Yes, Sheraton Zagreb Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Sheraton Zagreb Hotel.

Yes, Sheraton Zagreb Hotel welcomes dogs.

Yes, parking facilities are available at Sheraton Zagreb Hotel.

Yes, Sheraton Zagreb Hotel has a gym.

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