Novotel Zurich City West

Zurich , , Schiffbaustrasse 13, Turbinenplatz (Show on Map)


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Summary of reviewsNovotel Zurich City West is a modern and conveniently located hotel in a trendy and vibrant area, just a short tram ride away from the city center. Guests appreciate the hotel's location with many highlighting the tram stop just outside the door, making it easy to get around. The breakfast options offered at the hotel are excellent, delicious and with a great variety of options to choose from. The dinner experience has been described as excellent with very few negative comments. The rooms are modern and comfortable with everything you could need and the hotel generally maintains high standards of cleanliness. The staff is helpful, friendly and supportive and the hotel offers a great choice for families looking for accommodation in the city. The Novotel Zurich City West offers a comfortable and enjoyable stay for travelers looking for a good night's sleep.
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Room Types
Executive Room with 1 Queen Bed and Sofa This air-conditioned room with free WiFi is equipped with bathrobes and slippers, a 55-inch flat-screen TV as well as tea/coffee making facilities with a kettle. The free minibar is refilled daily. Unique features include late check-out until 16:00 on Sundays and a Nespresso machine.

Superior Queen Room with Armchair or Sofa This air-conditioned room has a 49-inch flat-screen TV, tea/coffee making facilities, a minibar and free WiFi. In addition, there is a complimentary bottle of water upon arrival.

Superior Twin Room This air-conditioned room features a 49-inch flat-screen TV, a minibar, tea/coffee making facilities and free WiFi. A complimentary bottle of water is available on arrival.

Superior Double Room This double room with free WiFi features a minibar, a 49-inch flat-screen TV and air conditioning. A complimentary bottle of water is available on arrival.

Two Bedroom Suite with Double Bed and Sofa Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view.

About Novotel Zurich City West
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Guest Reviews
8.1
Very Good
Location
Novotel Zurich City West is conveniently located in a trendy and vibrant area, just a short tram ride away from the city center. The hotel is situated within easy reach of shops, restaurants and public transportation, making it a perfect base for exploring the city. Guests enjoy the hotel's location with many highlighting the tram stop just outside the door, making it easy to get around. The area around the hotel has a lot to offer with plenty of creative spaces, cafes and even a playground for kids. While the location is in the west of the city, the tram makes it easy to access the city center and other attractions. Overall, the hotel's location receives high praise with many guests finding it a great place to stay that is cheaper than staying right in the city center.

Breakfast
Guests of Novotel Zurich City West were delighted with the breakfast options offered at the hotel. Many described it as excellent, delicious and with a great variety of options to choose from. The breakfast buffet was also praised for having a good mix of hot and cold items. Some guests highlighted the breakfast specially designed for kids. However, a few negative remarks were made regarding the price and lack of quality and options for the breakfast. The rush and crowded environment during the breakfast service were also mentioned. Nevertheless, the hotel's proximity to a nearby bakery and tram stations that take you to the city center in 10 minutes was appreciated. Guests also enjoyed the modern facilities of the hotel, friendly staff and comfortable rooms.

Dinner
The dinner experience at Novotel Zurich City West has been described as excellent by guests with very few negative comments. The burgers and desserts were highly recommended, as was the bar service in the lobby. While some guests found the dinner menu to be somewhat limited, the overall dining experience was said to be above average for a 4-star hotel. The only major complaint came from one guest who found the New Year's dinner to be overpriced and unsatisfactory with poor service from the gentleman in charge.

Rooms
If you're looking for a stay in Zurich, Novotel Zurich City West is definitely one to consider. The rooms are modern and comfortable with everything you could need. Beds are comodo and spacious, while the rooms themselves are nicely decorated, clean and quiet. Some of the rooms even have couches, which was a pleasant surprise. The hotel also boasts a pleasant swimming pool. While some guests found the rooms to be a bit small, others found the room size to be reasonable enough for a family of four. Bathrooms could be improved, but overall, the rooms are comfortable and clean.

Beds
Guests have praised the Novotel Zurich City West for its comfortable beds with many stating they had a great night's sleep thanks to the quality of the mattresses. Some have found the sofa beds to be less comfortable, while others have noted that the pillows could be improved. Despite some negative comments, the majority of reviews highlight the spacious rooms and pleasant decor with many guests enjoying the range of TV channels and the delicious breakfast served on site. Though some have commented on the size of the family rooms, guests have been impressed with the amenities, including a heated indoor pool and gym. Overall, the Novotel Zurich City West offers a comfortable and enjoyable stay for travelers looking for a good night's sleep.

Cleanliness
Novotel Zurich City West is a centrally located hotel that offers comfortable and clean rooms for its guests. The hotel features an indoor heated pool and a small but clean gym. The staff is friendly and accommodating, providing luggage storage before check-in and after check-out. While some guests encountered minor issues with cleanliness, the hotel generally maintained high standards of cleanliness with the bathroom and overall cleanliness being highlighted positively. Overall, Novotel Zurich City West is a good choice for a clean and comfortable stay in a quiet area.

Staff
The staff at Novotel Zurich City West are praised for being helpful, friendly and supportive. Guests appreciate the multilingual abilities of the staff and their willingness to provide recommendations for restaurants and tourist attractions. Names of individual staff members are mentioned with gratitude, including Luana, Nicolas, Antonio Dantas, Dennis and a man with specs. Housekeeping and breakfast staff are also commended for their kindness. However, a few negative comments mention unfriendly reception staff and the need for more staff to handle customer inquiries. Overall, guests are pleased with the hospitality and professionalism of the hotel staff.

Pool
The Novotel Zurich City West is a modern and beautiful hotel with a great location near tram stops that take you to the city center in just 10 minutes. Guests appreciated the comfortable and pleasant indoor swimming pool, especially for family holidays during the winter. Children enjoyed the outdoor area featuring a terrace, playground and nice pool. Although some guests complained about the pool being a little cold or dirty, overall, it was a top feature of the hotel, appreciated for relaxing and swimming with kids. The indoor pool was also fantastic for those with children learning to swim. Besides, nice buffet breakfast was served near the pool area. However, some guests were disappointed by false advertising about the pool's accessibility and others mentioned that the hotel has only a small pool.

Parking
Guests of Novotel Zurich City West appreciate the convenience of the hotel's underground parking, which is available for a fee. They find the garage to be excellent, very practical and a useful facility for those with cars. Some guests mention that the price of the parking may be a bit on the expensive side, but still consider it to be practical and convenient. However, some guests point out that the hotel parking is not available for all customers and not free of charge. Overall, the hotel's parking facility receives positive feedback from guests.

Family
Novotel Zurich City West offers a great choice for families looking for accommodation in the city. Many families have reported enjoying their stay with plenty of families staying at the hotel. The outdoor area includes a playground with swings that are good for kids and guests have praised the hotel's indoor pool as being fantastic for kids who are learning to swim. The breakfast has also been praised for its delicious options, especially for kids. Kids will also love the pancakes they can make themselves. The hotel is modern and beautiful with tram stops conveniently located near the hotel which take you to the city center in just 10 minutes. However, some guests have noted that the price is too high for the value of the family rooms and that a few of the rooms were not suitable for larger families. Some guests have also noted that the dinner was not great, but the hotel is ideal for one-night stays and the size of the rooms with sofa beds was perfect for families.

Nightlife
The Novotel Zurich City West is located in a great area, formerly an industrial district that has been recently revitalized. There's a variety of excellent restaurants, bars and even tram stations just around the corner, making it easy to explore the city by foot. The hip and trendy vibe of the area is perfect for those looking for a lively nightlife scene. However, some guests have noted longer wait times during check-in and limited options at the bar after 22:00, especially on Fridays. Overall, it's a great location for those looking for a fun and exciting stay in Zurich.


Yes, Novotel Zurich City West has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Novotel Zurich City West.

Yes, Novotel Zurich City West welcomes dogs.

Yes, parking facilities are available at Novotel Zurich City West.

Yes, Novotel Zurich City West has a gym.
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