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Zurich Marriott Hotel

Zurich , Neumühlequai 42 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Zurich Marriott Hotel is highly praised by guests for its fantastic location, just a short walk away from the city center with easy access to trains and buses. The hotel offers beautiful views of the park and river and the quality of the common areas and personnel were also praised. Guests appreciate the professional and friendly staff, who are described as exceptional and outstanding. The hotel's breakfast is also highly rated with many guests raving about the amazing food on offer and the friendly staff serving it. The hotel's rooms are generally comfortable and spacious with stunning views, although some guests reported outdated decor and occasional cleanliness issues. Despite these minor issues, guests generally reported very comfortable rooms with good linens. The hotel's cleanliness is also highly praised with many reviewers describing the hotel rooms as immaculately clean and perfect. The Zurich Marriott Hotel provides private parking that is secure and staff are helpful in retrieving cars, although the price for parking is quite expensive. Overall, the Zurich Marriott Hotel offers a truly excellent stay with a luxurious and well-appointed property located conveniently near the Zurich train station.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

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Romantic Hotel

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Hotel with Parking

EV charging stations

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5-Star Hotel

Room Types

Deluxe King Room - Main Building Spacious and air-conditioned room featuring Marriott bedding with down mattress toppers, duvets and pillows. The room also offers tea and coffee making facilities.

Superior King Room - North Wing These rooms offer premium bedding, coffee and tea making facilities.

Junior Club Suite with Club Lounge Access Overlooking the Limmat river, the spacious rooms offer complimentary bottled water, complimentary food & drinks in the M Club Lounge (including a small American breakfast), premium bedding .

Single Room These rooms offer premium bedding, coffee and tea making facilities.

Club King Room with City View and M Club Lounge access The stylish rooms offer lake views, premium bedding, complimentary food & drinks in the M Club Lounge (including a small American breakfast), complimentary bottled water, tea and coffee making facilities.

Panorama Suite The suite has stunning panoramic views of the city and Lake Zurich and features a large bedroom with a king-size bed which has Marriott bedding with down mattress topper, duvet and pillows. This suite also has access to the M Club Lounge (including a small American breakfast), where guests can enjoy non-alcoholic beverages and snacks throughout the day.

Club Suite with Club Lounge Access This spacious suite with city or lake views has a separate living room and seating area and a large bedroom area featuring a king sized bed with Marriott bedding which includes down mattress topper, duvet and pillows. Guest also enjoy access to the M Club Lounge (including a small American breakfast), where non-alcoholic beverages and other snacks are served throughout the day.

Club Twin Room with Lake View and M Club Lounge access The stylish rooms offer lake views, premium bedding, complimentary food & drinks in the M Club Lounge (including a small American breakfast), complimentary bottled water, tea and coffee making facilities.

Superior Double Room with Two Double Beds - North Wing This spacious double room offers premium bedding, tea and coffee making facilities.

Deluxe Twin Room - Main Building This double room offers premium bedding, tea and coffee making facilities.

About Zurich Marriott Hotel

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Guest Reviews

7.8

Good

Location

The Zurich Marriott Hotel boasts a fantastic location according to guests - just a short walk away from the city center with easy access to trains and buses. Many reviewers appreciated the convenient proximity to the train station, Switzerland Tours and the lake. The hotel offers beautiful views of the park and river and the quality of the common areas and personnel were also praised. While some noted that there may not be much around the hotel, the excellent location more than makes up for it. Guests also appreciated the professional and friendly staff.

Breakfast

If you are staying at the Zurich Marriott Hotel, you are in for a treat when it comes to breakfast. Many guests rave about the amazing food on offer and the friendly staff serving it. The location of the hotel and the arrangement of the breakfast area are also popular among visitors. For those who need a special touch, personal omelettes can be prepared or the minibar is available. The service provided by the waiters during breakfast is excellent. Some guests note that the breakfast is expensive, while others mention the lack of variety in certain areas, like cheeses. However, most reviews are positive with some guests even describing the breakfast as exceptional or amazing.

Rooms

The Zurich Marriott Hotel boasts comfortable and spacious rooms with stunning views. While some guests reported outdated decor and occasional cleanliness issues, the majority praised the hotel's clean and well-appointed rooms. The small bathrooms were a common gripe, but some noted amenities like separating the toilet from the shower area, bath towels and robes. Some guests noted missing basic items like a coffee machine or slippers, but others found their warm and cozy rooms well-equipped. Despite some complaints about aging facilities, guests generally reported very comfortable rooms with good linens. Some rooms had a lovely view, while others were smaller or in need of an upgrade. Overall, the Zurich Marriott Hotel provides a pleasant and comfortable stay for those looking to explore the city.

Cleanliness

The Zurich Marriott Hotel welcomes guests with friendly and helpful staff in the main entrance. The hotel rooms are described as immaculately clean and perfect by many reviewers. Some even mention that the hotel itself is very clean. Guests appreciated the cleaning staff and the overall quality of the hotel. Despite some negative feedback regarding unpleasant smells, dirty rooms or noisy neighbors, many reviewers were very satisfied with the cleanliness and also the quietness of the hotel. The spacious rooms and bathrooms are equipped with all the amenities of luxury hotels and the location of the hotel is also appreciated. However, some guests experienced inconvenient cleaning schedules, old or dirty carpets and empty shampoo containers. Despite all this, the majority of the reviews highlight the hotel's cleanliness and the kind and helpful staff.

Staff

The Zurich Marriott Hotel boasts a marvelous location, comfortable rooms and outstanding service from their friendly and helpful staff. Guests have had numerous positive experiences with the receptionists, concierge and waitstaff, who were professional, respectful and accommodating. The hotel welcome staff in the main entrance goes out of their way to ensure a warm and friendly arrival. The front desk staff were described as excellent and exceptional with a notable mention for Natascia. Benedict in the breakfast area was exceptional and Imke helped guests book their tour of Lindt Chocolate Museum. The hospitality of the ladies and team at the front desk was in another level with efficient and professional yet friendly service. Unfortunately, the night manager on duty received negative feedback from guests for being somewhat rude and hostile. Overall, the staff's proactive approach to solving any issues is commendable, though some guests encountered rude behavior from a few members of the staff. Despite these isolated incidents, guests universally praise the staff's courteous and helpful demeanor, making for a truly enjoyable stay at this hotel.

Parking

The Zurich Marriott Hotel provides private parking that is secure and staff are helpful in retrieving cars. Although the price for parking is quite expensive at 39 CHF per night, guests appreciate the safety and convenience of having their car parked at the hotel. Some guests note that the parking situation could be improved and the underground car park is quite crowded and tight. However, the location of the hotel and availability of parking is highly valued by guests. The only downside is that it's a bit far from the city center.

5 Star

The Zurich Marriott Hotel is a great choice for a comfortable and relaxing stay. The location is nice and the professional staff are exceptional. The hotel is upscale like other Marriott hotels, but some guests feel that the rooms need to be refurbished to keep up the 5-star rating. Some guests were disappointed with the additional charges for water bottles and converters. However, many guests think that their stay was wonderful and memorable. The breakfast is normal and not dignified for a 5-star hotel, but overall the hotel offers outstanding service.

Luxury

The Zurich Marriott Hotel offers a truly excellent stay with a luxurious and well-appointed property located conveniently near the Zurich train station. Though a few guests have reported issues with front desk staff and extra charges, overall guests have praised the hotel's luxurious feel and amenities. However, some guests have expressed disappointment with smaller suites lacking certain amenities and have had expectations that were not quite met for a five-star hotel. Despite these minor issues, the Zurich Marriott Hotel remains a top choice for those looking for a luxurious stay in Zurich.

No, Zurich Marriott Hotel doesn't have any pool.

No, a spa isn't available at Zurich Marriott Hotel.

Yes, Zurich Marriott Hotel welcomes dogs.

Yes, parking facilities are available at Zurich Marriott Hotel.

Yes, Zurich Marriott Hotel has a gym.

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