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Summary of reviewsAlbergo Terminus is a beautiful and charming hotel with a perfect location that provides a cozy atmosphere for a weekend getaway by Lake Como. Guests rave about the central location, proximity to train and ferry stations and the outstanding breakfast served in a beautifully lit and decorated room with stunning views of the lake. The hotel's spotlessly clean rooms and facilities, impeccable cleanliness, friendly and courteous staff with exceptional customer service and convenient on-site parking also receive high praise. Although some rooms may be outdated or lack good lighting and some staff members may be unfriendly, the positive reviews about the hotel's location, charm and service outweigh any negative feedback. Overall, Albergo Terminus offers an excellent stay with top-notch service and exceptional luxury, making it undoubtedly the best place to stay in Como. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes, By Email
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Superior Double or Twin RoomOffering inner courtyard views, this large room is located in the main building. Features air conditioning, satellite TV, and a minibar.
Classic Double Room with Lake viewLocated in the main building. Features air conditioning, satellite TV, minibar and views of the courtyard.
Junior SuiteLocated in the new wing or main building, it offers partial views of Lake Como.
Deluxe Double or Twin RoomLocated in a new building overlooking the Lake Como.
This room has a partial lake view.
SuiteCompletely refurbished, the large suite offers partial views of Lake Como.
Bianca SuiteThis suite features a kitchenette and air conditioning.
This suite has a partial lake view.
Standard Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, a minibar, a safe deposit box, parquet floors and a flat-screen TV with satellite channels. The unit has 1 bed.
Albergo Terminus has a prime location that is highly recommended by guests. It is situated right in front of Lake Como and close to everything. Guests love the central location, proximity to train and ferry stations and the ease of access to different city services. The hotel's beautiful exterior and amazing warm decor provide a cozy atmosphere and the interior is spotlessly clean. Guests rave about the very comfortable beds and outstanding breakfast, which is served in a beautifully lit and decorated room. Moreover, the hotel's location allows for exploring the town without transportation since everything is within walking distance. Overall, Albergo Terminus is an excellent first-timer hotel that provides a perfect location for a weekend getaway by the lake.
Breakfast
When staying at Albergo Terminus, guests rave about the breakfast experience. The breakfast room is beautifully decorated and offers stunning views of the lake with attentive and professional staff ensuring the perfect start to the day. There is a vast selection of tasty and fresh options to choose from, including egg dishes and the service is so good that it feels 4-star. The garden terrace and the charming decor also offer additional excitement to enjoy breakfast on. While some guests noted that the inclusive breakfast's range was limited, others felt it was as good as a 5-star hotel with a menu to choose from. Overall, guests agree that breakfast at Albergo Terminus is superb and exceeds their expectations.
Rooms
Albergo Terminus boasts a beautiful location in front of Lake Como and an amazing decoration that takes you through time while offering modern and spotless rooms with comfortable beds. The rooms are functional, clean and comfortable, although some may be a bit outdated. Some rooms even offer stunning views of the lake. Guests who received room upgrades had exceptional experiences. Despite some noise complaints, the rooms are generally quiet and tidy. However, some guests reported discomfort with tiny or outdated rooms. A few rooms have a window overlooking a not-so-scenic courtyard. Some bathrooms were outdated and others lacked good lighting. Despite some imperfections, Albergo Terminus is a beautiful hotel that offers a unique experience through its historic decor, attention to detail and excellent service.
Cleanliness
If you're looking for a hotel with impeccable cleanliness, the Albergo Terminus is the perfect choice. The hotel has received raving reviews for its spotless rooms and facilities. Guests have commented on the cleanliness of their rooms and the hotel as a whole with some describing the housekeeping service as amazing. The location of the hotel is also highly regarded by its guests, who appreciate the convenient position in the city center. Aside from its cleanliness, the hotel is described as elegant and charming with good breakfast and restaurant options onsite. The majority of the reviews reflected positively on the cleanliness aspect of the hotel with only a few mentioning that room maintenance could be improved. All in all, the Albergo Terminus is a superb choice for a clean and comfortable stay in the city center.
Staff
Albergo Terminus is an impressive hotel with amazing decor, located in a prime spot. The staff are highly praised for being friendly, attentive and courteous with exceptional customer service. The front desk ladies are especially accommodating and the breakfast team is professional and accommodating. The majority of reviewers complimented the staff's professionalism and helpfulness, but a few reviewers expressed negativity toward some unfriendly and unaccommodating staff members. However, overall, the staff remains pleasant, knowledgeable and multilingual, always eager to help guests. Grace deserves a special mention, as she hosted guests with over 20 years of service at the hotel. Breakfast was positively remarked, but some reviewers noted that the breakfast service was slow and unprofessional. Despite some minor issues, the positive reviews about the staff and the hotel's location, charm and service outweigh any negative feedback.
Parking
Guests have praised the parking facilities at Albergo Terminus, noting the convenience of parking on site and the availability of many spots. Some guests even received free parking during holidays. While some were surprised by the additional charge for parking, others appreciated the option of having a valet service and the ability to park their electric cars. The location of the parking was also convenient with some guests noting the possibility of having a covered parking spot. Overall, while some guests felt the cost of parking was too high, most appreciated the ease and convenience of having parking available at the hotel.
Luxury
Albergo Terminus located in Como is an elegant and luxurious hotel that offers an excellent stay. The top-notch service accompanied by the perfect location makes it a hotel of superior category. The hotel itself is a magnificent and historic structure located by the lake, resembling a small palace with charming decoration. It is undoubtedly the best place to stay in Como. However, some rooms need renovation and there are some disappointments regarding the promised luxuries. Nevertheless, the hotel's structure is beautiful and the interior is equipped with a cozy restaurant, making the stay an excellent experience.
No, Albergo Terminus doesn't have any pool.
No, a spa isn't available at Albergo Terminus.
Yes, Albergo Terminus welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Albergo Terminus.