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Info
Categories
Luxury Motel
Motel with Parking
Accessible Motel
Small Motel
4-Star Motel
Motel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other Contackless check-in available with prepayment. Large Reception with floor markings and sanatised access keys on site
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 8 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? No
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:30 - Check-out: 23:30
Other limitations large reception area with floor markings
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? No
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Local Area Health has provided a set of guidlines for us to follow. There is a COVID clinic at the local hospital and advice lines available
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? We do not have any of the above common areas at our property. The apartments and motel rooms are all independent of each other and do not share any common areas.
Has the hotel closed during the pandemic? No
Additional Information: We have only been open for essential workers over the past eight weeks. There have been no cases of COVID 19 in our area.
Answers last updated by Heritage House Motel & Units
Motel SuiteThese ground floor air-conditioned rooms features a flat-screen TV, ironing facilities, microwave, refrigerator and free toiletries.
There is no capacity for additional guests.
Apartment with Sea ViewThis self-contained apartment features a kitchenette, dining area and a lounge. It also includes air-conditioning, a washing machine, tumble dryer and a bathroom with a spa bath. Some have ocean views.
There is no capacity for additional guests.
Apartment with Sea ViewThis self-contained apartment features a fully equipped kitchen, dining area and a lounge. It also includes air-conditioning, a washing machine, tumble dryer and a bathroom with a spa bath. Some have ocean views.
There is no capacity for additional guests.
Three-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The apartment also features a barbecue. The spacious apartment offers a washing machine, a seating area, a dining area as well as a terrace with sea views. The unit has 5 beds.
Queen RoomThe spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, flat-screen TV, garden views, as well as chocolate for guests. The unit offers 1 bed.