Summary of reviewsMirror Lake Inn Resort and Spa is a stunning property located in Lake Placid, offering breathtaking views of Mirror Lake and the mountains from every room. The inn is conveniently located close to the town center, making it easy to walk to restaurants and shops. Guests rave about the impeccable grounds, Mirror Lake access and amazing views. The rooms are spacious and comfortable with old world charm and spectacular lake views. The hotel has a strong focus on cleanliness with guests consistently describing it as "nice" and "extremely clean." The staff is super friendly and helpful, providing exceptional service and showing outstanding attention to detail. While some guests had mixed reviews about the breakfast options, overall, Mirror Lake Inn Resort and Spa provides guests with a unique and charming experience reminiscent of a stay in an old relative's home. Show more
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Categories
Resort with Rooms With Fireplace
Luxury Resort
Resort near Golf Courses
Resort near Ski Resorts
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
an area designated for children
Pool surface size:1250 ft2
Pool minimum depth:3,5 ft
Pool maximum depth:9 ft
Pool maximum length:50 ft
When is the pool open?Weather Permitting May-October
Opening hours:8:00-Dusk
The pool also has:
Lifesaving equipment
Lap lanes
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 2 information:
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
an area designated for children
Pool surface size:720 ft2
Pool minimum depth:3,5 ft
Pool maximum depth:5 ft
Pool maximum length:60 ft
When is the pool open?All year
Opening hours:08:00 - 22:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Waterfall
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Spa facilities
Sauna
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Mirror Lake Inn Resort and Spa
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 75% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
AHLA Safe Stay initiative
Resort Hotel Association Guidelines,
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: New York State mandated guidelines.
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Valet Parking
Turndown Service
Daily Housekeeping Service (by request only)
Gym, Spa, Indoor Pool and Outdoor Pool are currently closed, however will reopen when the New York State reopening guidelines dictate so.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/12/2020
Additional Information: All rooms do not have hard surface flooring however, we are in the process of retrofitting all carpet to hardwood or hard surface.
We have invested in hospital-grade Ultraviolet-C lights to sanitize guest rooms.
Answers last updated by Mirror Lake Inn Resort and Spa
The Mirror Lake Inn Resort and Spa is a stunning property that overlooks the picturesque Mirror Lake in Lake Placid. The location of the inn is perfect with great views of both the lake and the mountains from every room. The inn is also conveniently located close to the town center, making it easy to walk to restaurants and shops. The area around the inn is filled with opportunities to explore, including hiking areas with breathtaking views. Guests rave about the impeccable grounds, the Mirror Lake access and the amazing views that are priceless. Overall, the Mirror Lake Inn Resort and Spa is the perfect location to enjoy Lake Placid with a gorgeous location, convenient access to town and unbeatable views.
Breakfast
The breakfast at Mirror Lake Inn Resort and Spa has received mixed reviews from guests. Some have raved about the great variety and deliciousness of the food, particularly the buffet, which offers muffins, fruit and a coffee station for those who don't want to pay the $22 per person charge. Guests also loved the cookies. However, others felt that the breakfast wasn't good enough and there weren't many options for those with dietary restrictions. Some guests expressed frustration that they had to pay extra for options from the cart, on top of the already high price for the buffet. Additionally, while some guests liked the quality of the food, they found the limited options and high prices frustrating. Some guests were disappointed that they couldn't eat breakfast at the View and wished there were other options for breakfast besides room service. Overall, while some guests were impressed with Mirror Lake Inn Resort and Spa's breakfast options, others found them lacking or too expensive.
Rooms
Mirror Lake Inn Resort and Spa offers spacious and comfortable rooms with old world charm and spectacular lake views. All rooms are tastefully decorated and freshly cleaned, promising a clean and relaxing stay. Although some guests found the TV and bathroom to be small, most were impressed with the size of the room itself. The resort is a rustic and charming place, but some guests felt it needed a little updating. However, this did not stop guests from enjoying the breathtaking lake view from their rooms. The resort's price was mentioned by some guests as being expensive, but the comfortable and spacious rooms and stunning view make it a worthwhile stay. Overall, Mirror Lake Inn Resort and Spa provides guests with a unique and charming experience reminiscent of a stay in an old relative's home.
Cleanliness
Mirror Lake Inn Resort and Spa is a beautiful and welcoming hotel with a strong focus on cleanliness. Guests consistently rave about the pristine condition of the property with many describing it as "nice" and "extremely clean." During the COVID-19 pandemic, the hotel has followed strict guidelines for cleanliness and sanitation, making guests feel even more comfortable during their stay. Additionally, guests appreciate the abundance of towels provided, ensuring a clean experience even after swimming in one of the hotel's pools. While some guests noted minor issues such as missing soap or a single stain on a blanket, the overall impression is that the hotel is top-notch in terms of cleanliness. It's worth noting that housekeeping may not come every day due to COVID-19 restrictions, but this did not detract from guests' satisfaction with the hotel's cleanliness.
Staff
Mirror Lake Inn Resort and Spa boasts a super friendly and helpful staff which makes it a great place to stay. The people at reception are very nice and the staff is top-notch, assisting in every imaginable way. Guests rave about the exceptional service they receive from staff who are tremendously accommodating. According to guests, the service is impeccable and the staff showed outstanding attention to detail. Notably, the staff at Ellery's and boathouse were friendly and made guests feel welcome. The spa staff also received high praise for their wonderful services. However, some guests reported that there were a few lapses in reception services and they felt staff were helpless when they needed transportation quickly. Overall, most guests described the staff as lovely, sweet and friendly, going above and beyond to ensure guests' needs are met.
Yes, Mirror Lake Inn Resort and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Mirror Lake Inn Resort and Spa.
No, Mirror Lake Inn Resort and Spa doesn't allow dogs.
Yes, parking facilities are available at Mirror Lake Inn Resort and Spa.