Summary of reviewsMalmaison Manchester is a stylish boutique hotel located in the heart of Manchester, making it convenient for exploring the city's shops, bars, restaurants and nightlife. Guests can expect a fantastic breakfast experience with a variety of options and attentive staff. While some guests found the dinner to be overpriced and limited, others enjoyed the nice food in the brasserie and great service at the bar. The rooms received mixed reviews with some guests praising their comfort and style, while others found them in need of refurbishment and cleanliness. However, the beds are a real highlight with guests raving about their dreamy and comfortable quality. The staff received mixed feedback, but most guests had positive experiences with their kindness and attentiveness. Overall, Malmaison Manchester is a great choice for anyone looking for a comfy night's sleep in the heart of Manchester. Show more
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Hotel with Spa
The Malmaison Manchester Spa offers a luxurious and relaxing experience for anyone looking to pamper themselves or celebrate a special occasion. They provide a range of ESPA and Nimue face and body treatments, as well as day spa packages, all aimed at promoting inner balance and harmony for the mind and body. Their treatments are tailored to each guests' personal needs, with the ESPA and Nimue facials revealing natural beauty and restoring inner calm, while the ESPA body treatments offer long-lasting results for muscular tension and skin rebalancing. The spa is only available to guests over 16 years old, or under 18 years accompanied by an adult. They offer a range of massage treatments, including the deep muscle massage, hot stone massage, and the ESPA Inner Calm massage, which releases tension and nourishes the skin. Additionally, they offer specialized advanced facials and body wraps, all aimed at rejuvenating and purifying the body.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double RoomThis room comes with an en suite bathroom and tea/coffee making facilities. Modern touches include a flat-screen TV with satellite channels and pay-per-view channels.
Club Deluxe DoubleThis spacious room has a LCD TV, and en suite with shower over bath.
Club Double This spacious room boasts a private en suite bathroom with a bath and an overhead shower.
Club TwinThis room boasts a private en suite bathroom with a bath and an overhead shower.
Standard Twin RoomThis room offers tea and coffee making facilities and a flat-screen TV with both satellite channels and pay-per-view channels.
Corner SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Junior SuiteFeaturing a living room, this suite comes with a LCD TV and a bathroom with a walk-in shower.
SuiteFeaturing a living room, this suite comes with a flat screen TV and Bose surrounding system sound.
Signature SuiteThis air-conditioned suite, comes with a living room and a private bathroom with shower.
Malmaison Manchester is a great hotel with a brilliant location that guests are raving about. Located in the heart of Manchester, this hotel is convenient for exploring the city as it is close to everything, including shops, bars, restaurants and nightlife. It is very close to the train station, making it ideal for those who need to take public transport. The staff are friendly and welcoming and the rooms are clean and comfortable. Although driving in the city can be a challenge, the hotel is easy to find. Some guests did experience difficulty unloading their bags due to Manchester's busy traffic, so be prepared. Overall, the location is perfect for those who want to be in the center of the action and explore all that Manchester has to offer.
Breakfast
Guests at Malmaison Manchester can expect a fantastic breakfast experience during their stay. Reviews rave about the variety of options, from buffet-style fresh fruits, pastries, teas and coffees to cooked-to-order meals with friendly and attentive staff. The quality of the food itself is also consistently praised as excellent, perfect, lovely, smashing and brilliant with some guests even declaring it their favourite part of their stay. However, there are a few reviewers who mention the high cost of breakfast and occasionally slow service during peak times. Overall, if you're looking for a delicious breakfast to fuel your day in Manchester, Malmaison is a great option.
Dinner
Malmaison Manchester offers sleek style and stunning food with beautiful dinner and breakfast options. While some guests ended up going out for food, others found the dinner to be really great and good value with a super simple menu. However, some guests were disappointed by overpriced and limited options in the Chez Mal menu with one guest reporting a grossly chewy steak from the advertised Donald Russell. Sadly, one guest's reserved table was forfeited due to arriving after the chef had left for the night, resulting in a KFC dinner instead. While the food in the restaurant was not worth the price for some, others enjoyed the nice food in the brasserie and the great service at the bar.
Rooms
Guests have mixed opinions about the rooms at Malmaison Manchester with some describing them as lovely, great, large and unique in decoration. Some guests experienced discomfort due to hot corridors and noisy roads, while others noted that the hotel's decor felt tired and in need of refurbishment. Cleanliness was also an issue for some guests with reports of cracked sinks, warped bathroom floors and burnt hairdryers. However, many guests praised the room's comfort and style, highlighting aspects such as a prime location, a well-designed bathroom and comfortable beds. Some guests enjoyed the spacious room size, while others felt that the rooms were too small, especially compared to neighboring hotels. Overall, Malmaison Manchester is a stylish boutique hotel that offers clean and modern rooms, but some guests advise that the hotel is in need of a renovation to fully meet the expectations for its 4-star rating.
Beds
The beds at Malmaison Manchester are a real highlight with guests raving about how dreamy and comfortable they are. The high-quality beds and pillows, which are both firm and soft, will ensure you get a good night's sleep. While some guests found the pillows uncomfortable, most reviews emphasized the excellent sleep quality. The hotel's location is also noted as a plus with guests loving how clean and warm the rooms are. The luxurious hand and body wash also added a nice touch of elegance to the stay. Some guests recommend upgrading to a junior suite to maximize comfort, as these rooms come with enough hangers and a choice between a bath and a walk-in shower. However, some guests felt the beds were too small or uncomfortable, so results may vary. Overall, the Malmaison Manchester is a great choice for anyone looking for a comfy night's sleep in the heart of Manchester.
Cleanliness
Reviews of the Malmaison Manchester hotel's cleanliness are mixed. Some guests thought that the hotel was spotless and very clean, while others found the bathrooms to be dirty and in need of a thorough clean. A few guests found used plasters under their beds, stains on towels and hairs in the sink and bathtub. Some guests were put off by marks and stains on the soft furniture and others found the carpets and windows to be dirty. However, many guests found their rooms to be clean and comfortable with exceptional beds and pillows. The overall impression of the hotel's cleanliness was somewhat of a letdown, but many guests appreciated the hotel's good size rooms and central location.
Staff
The staff at Malmaison Manchester are a mixed bag with some guests describing them as amazing, friendly and professional, while others found them to be unfriendly and unhelpful. Despite this, the staff mostly received positive feedback, particularly for their kindness and attentiveness at breakfast. The hotel's location is also a highlight for many guests with the staff making sure visitors feel safe when going on walks. However, some guests experienced poor service from the reception and restaurant staff with slow or forgetful service and off-hand attitudes. Overall, while there were some issues, the majority of guests had positive experiences with the staff at Malmaison Manchester.
No, Malmaison Manchester doesn't have any pool.
Yes, a spa is available at Malmaison Manchester.
Yes, Malmaison Manchester welcomes dogs.
No, parking facilities aren't available at Malmaison Manchester.