Aquis Grana City Hotel
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Summary of reviewsAquis Grana City Hotel in Aachen enjoys high praise for several key aspects, making it a standout choice for travelers. The hotel’s exceptional location in the heart of the old town and city center offers easy access to major attractions such as Aachen Cathedral, Elisenbrunnen and the town hall. Guests note the convenience of being within walking distance of shopping streets, restaurants and historical sites, enhancing the experience of a short city trip or cultural exploration. The proximity to seasonal events like Christmas markets adds to the festive appeal and the central but quiet setting ensures a peaceful night's sleep.
The breakfast buffet at the hotel is another highlight, lauded for its variety, quality and extensive selection. From fresh bakery rolls to vegan and gluten-free options, guests find something to satisfy every palate. Minor issues with noise and occasional crowded conditions do little to detract from the overwhelmingly positive feedback.
The rooms are frequently remarked upon for their spaciousness, modernity and cleanliness, providing a comfortable stay with functional amenities such as kettles, minibars and excellent storage facilities. While some guests mention small bathrooms and occasional noise disturbances, the general sentiment remains positive, appreciating the thoughtful design and cleanliness of the accommodations.
Further enhancing the guest experience is the friendly and professional hotel staff, renowned for their helpful and accommodating nature. Whether at the reception or the breakfast service, the staff's efficiency and attentiveness receive commendation, contributing significantly to a pleasant stay.
The hotel offers free Wi-Fi, although the service is inconsistent with some areas requiring significant improvement to meet guest expectations. Parking options are available but limited and can be tight for larger vehicles, though alternative public parking options are nearby.
Family travelers find the hotel welcoming with cozy and clean rooms suitable for families, despite a lack of specific activities for children. The central location also ensures family-friendly access to local attractions and events.
For nightlife enthusiasts, the hotel's central positioning offers easy access to various bars and restaurants, though the vibrant nightlife noise might be challenging for some, especially those with open windows at night.
Guests generally find the beds comfortable and of high quality, although the pillows receive mixed reviews for being too soft. Finally, opinions on the hotel's four-star status vary with some feeling it meets the criteria while others suggest it falls short in areas like air conditioning and room amenities.
Overall, Aquis Grana City Hotel emerges as a well-regarded choice for both leisure and business travelers with its prime location, solid amenities and commendable staff leaving a favorable impression.
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The breakfast buffet at the hotel is another highlight, lauded for its variety, quality and extensive selection. From fresh bakery rolls to vegan and gluten-free options, guests find something to satisfy every palate. Minor issues with noise and occasional crowded conditions do little to detract from the overwhelmingly positive feedback.
The rooms are frequently remarked upon for their spaciousness, modernity and cleanliness, providing a comfortable stay with functional amenities such as kettles, minibars and excellent storage facilities. While some guests mention small bathrooms and occasional noise disturbances, the general sentiment remains positive, appreciating the thoughtful design and cleanliness of the accommodations.
Further enhancing the guest experience is the friendly and professional hotel staff, renowned for their helpful and accommodating nature. Whether at the reception or the breakfast service, the staff's efficiency and attentiveness receive commendation, contributing significantly to a pleasant stay.
The hotel offers free Wi-Fi, although the service is inconsistent with some areas requiring significant improvement to meet guest expectations. Parking options are available but limited and can be tight for larger vehicles, though alternative public parking options are nearby.
Family travelers find the hotel welcoming with cozy and clean rooms suitable for families, despite a lack of specific activities for children. The central location also ensures family-friendly access to local attractions and events.
For nightlife enthusiasts, the hotel's central positioning offers easy access to various bars and restaurants, though the vibrant nightlife noise might be challenging for some, especially those with open windows at night.
Guests generally find the beds comfortable and of high quality, although the pillows receive mixed reviews for being too soft. Finally, opinions on the hotel's four-star status vary with some feeling it meets the criteria while others suggest it falls short in areas like air conditioning and room amenities.
Overall, Aquis Grana City Hotel emerges as a well-regarded choice for both leisure and business travelers with its prime location, solid amenities and commendable staff leaving a favorable impression.
Family Friendly Hotel
This hotel is well-located in the city, providing easy access to family-friendly attractions and amenities. It is a popular choice for its convenience and service.
Dog Friendly Hotel
This hotel offers pet-friendly accommodations with specific amenities for dogs, including dog beds. Dogs are welcome to stay, and there are specific amenities available to cater to pets.
Hotel with Parking
This hotel provides a hotel-owned car park and garage for €18 per day. It also offers secure parking for bicycles and motorbikes, ensuring a secure option for various vehicles.
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Aquis Grana City Hotel in Aachen is highly praised for its exceptional location, making it an ideal choice for travelers looking to explore the city. Situated in the heart of the old town and city center, the hotel offers easy access to myriad attractions, including the famous Aachen Cathedral, Elisenbrunnen and the town hall. Guests appreciate the convenience of being within walking distance of shopping streets, restaurants and historical sites, making it perfect for a short city trip or a cultural exploration.
The hotel is also well-regarded for its proximity to the Christmas markets and other seasonal events, ensuring that visitors can immerse themselves in the festive atmosphere without the hassle of long commutes. The central location is described as optimal for sightseeing, shopping and dining with everything needed just steps away. This prime positioning allows guests to enjoy the vibrant life of the city with ease, whether they're visiting the cathedral, shopping in pedestrian zones or savoring local cuisine in nearby cafes.
Moreover, the hotel’s central yet quiet location ensures a peaceful stay despite being in the middle of the action. For those driving, parking options are conveniently available, making it easier to explore Aachen by car. The blend of strategic positioning, comfortable amenities and the inviting setting of the old town makes Aquis Grana City Hotel a top choice for visitors aiming to experience the best of Aachen.
The breakfast at Aquis Grana City Hotel receives widespread acclaim from guests with many praising its variety, quality and extensive selection. Descriptions such as very good, delicious and excellent are frequently mentioned. The buffet includes a wide assortment of options, consistently replenished and offers something for every taste, from continental delights to hearty traditional German fare, including fresh bakery rolls, cheeses, meats and plenty of fresh fruit. Guests also appreciate vegan and gluten-free choices, highlighting the inclusivity of the offerings. Despite a few mentions of noise in the breakfast room and occasional crowded conditions, the overall impression is highly positive with guests often noting that the breakfast left nothing to be desired, was a highlight of their stay and contributed greatly to their overall satisfaction with the hotel.
Aquis Grana City Hotel offers a beautifully designed bar area/lounge that guests find appealing for evening relaxation. While the beverage service can be hit or miss, there are standout moments, such as enjoying a top-notch hot chocolate. However, the hotel lacks comprehensive evening restaurant facilities, which might be a downside for those looking for a full dining experience on-site. Despite this, the bar can be used until late hours, providing a cozy spot for a nightcap. Fortunately, guests note that the immediate vicinity boasts a wealth of excellent restaurants, cafes and ice cream parlors, making it easy to find great dining options nearby.
The rooms at Aquis Grana City Hotel are praised for their spaciousness, modernity and cleanliness, making them ideal for both single and shared stays. Reviewers often highlight the thoughtful room layouts, including functional design elements like a lit makeup mirror and hair dryer placed outside the bathroom, enabling simultaneous usage by two people. The decor is typically described as tasteful and modern with some rooms offering notable features such as large beds, cozy furnishings and excellent storage facilities.
Guests appreciate the rooms' comfort and the ample space available for relaxation, citing amenities such as kettles, minibars and the occasional luxury of a sofa. The rooms typically include modern conveniences and are well-maintained, reflecting a high standard of cleanliness.
However, some drawbacks are noted. Bathrooms are often described as small and some rooms may suffer from a lack of soundproofing, leading to noise disturbances, especially those facing the street. There are occasional reports of rooms feeling too warm during hotter days due to inadequate air conditioning, though fans are provided.
Despite minor issues like outdated bathroom fixtures or occasional noise, the overall guest sentiment is positive with many highlighting the rooms' size, cleanliness, comfort and the hotel's excellent central location as major advantages.
The beds at Aquis Grana City Hotel have generally received positive reviews for their comfort and quality. Guests frequently described the beds as comfortable, large and conducive to a good night's sleep. Many appreciated the firm, high-quality mattresses, though some found them a bit too hard for their taste. The bedding was often noted as clean and tidy, enhancing the overall sleeping experience.
However, the pillows received a fair share of criticism, being described as too soft, flabby or uncomfortable. A number of guests suggested that the pillow quality could be improved to match the comfort of the beds. Despite some comments about the beds being too firm or having moving apart issues, most guests were satisfied with their sleeping arrangements, highlighting the beds as a strong point of their stay. Overall, those looking for firm and spacious beds will likely be pleased, though pillow preferences might not be fully met.
The Aquis Grana City Hotel receives consistent praise for its cleanliness across multiple reviews. Guests frequently note that the rooms are very clean, well-maintained and comfortable. The hotel's common areas and individual rooms alike reflect a high standard of hygiene, presenting a tidy and welcoming environment. Many reviews highlight the regular and thorough cleaning practices with rooms often described as spotless and cleaned daily. Visitors also appreciate the modern furniture and renovations that complement the hotel's clean and orderly appearance.
However, there are a few mentions of areas that could use improvement. Some guests reported instances of dusty surfaces, mold in bathroom corners and occasional lapses in thoroughness—such as finding items left by previous occupants or dirty amenities. Despite these occasional shortcomings, the general sentiment remains positive with many reviewers lauding the hotel's overall cleanliness and comfortable accommodations.
The reviews of the Aquis Grana City Hotel highlight the generally positive experiences with the staff. Described frequently as friendly, helpful and accommodating, the hotel staff receive high praise for their warmth and professionalism. The reception staff, in particular, is noted for their courteous and welcoming demeanor with special commendation given for their efficiency and attentiveness during check-in and breakfast service. Restaurant staff similarly get high marks for their superb service.
Guests appreciate the customer-oriented and solution-focused approach of the team, observing that they are quick to address complaints and provide prompt service. Their multilingual capabilities and professional attitude further enhance the overall positive impression. The common thread across most reviews is the notion of a diligent, polite and genuinely kind staff who contribute to a pleasant stay.
There are a few mentions of areas for improvement, particularly regarding the reception staff, where some guests felt their experiences could have been warmer or more efficient. Despite these minor criticisms, the majority of feedback underscores a friendly and responsive team that contributes significantly to the overall enjoyable experience at Aquis Grana City Hotel.
The Aquis Grana City Hotel offers complimentary Wi-Fi throughout its premises, but guest experiences with the internet service vary widely. While some guests commend the Wi-Fi for being good, maintained and fast, others report significant issues, including weak signals, slow speeds and an unreliable connection. The Wi-Fi often requires reconnecting and the complicated regulation requiring daily codes from the reception desk adds to the inconvenience. These connectivity challenges are especially apparent in the rooms, particularly on the upper floors, where reception is poor or non-existent. Overall, while there are positive remarks about the complimentary Wi-Fi, there is a consensus that the internet service at Aquis Grana City Hotel could benefit from substantial improvements to meet guest expectations.
Parking at the Aquis Grana City Hotel offers a mix of convenience and challenges. While the central location makes it accessible, parking spaces are limited and can be quite tight, especially for larger vehicles. The hotel's underground parking is available but comes at an additional cost of €18 per day, which some guests found expensive. Although the garage provides secure parking, the spaces are narrow and navigating the underground garage can be tricky.
Despite the limited availability, there are alternative parking options nearby, including public parking garages, though some guests noted that a nearby garage had been demolished, adding to the parking woes. Free parking was occasionally offered under certain circumstances, but the lack of reservation options for parking spots was a common concern.
Overall, while the parking situation may require some patience and planning, the availability of secure, albeit tight, underground parking and nearby options offer viable solutions for guests.
Aquis Grana City Hotel is often touted as a family-friendly destination with plenty of amenities and features that make it a comfortable and convenient choice for family trips. Guests have reported that the hotel provides cozy and clean rooms with some being particularly suited to families and comfortable for three people. Family rooms are available upon request and the environment is generally perceived as safe and welcoming for families.
However, there are some noted drawbacks when it comes to activities and facilities for children. Several reviews mentioned that there aren't many options available specifically for kids, which might disappoint those expecting a more child-oriented experience. Additionally, logistical issues such as being split up in different rooms or having to queue for breakfast despite the hotel’s efforts can be slightly inconvenient for larger families.
The hotel's central location is a big plus, making it easy for guests to explore the nearby Christmas markets and other attractions. Despite its shortcomings in family activities, the friendly staff, comfortable accommodations and general family-friendly atmosphere make Aquis Grana City Hotel a recommended choice for those planning a family trip.
'Aquis Grana City Hotel' is strategically located in the city center, offering easy access to a lively nightlife with numerous bars and restaurants within reach. This makes it a great option for young partygoers and night owls who relish being close to the urban buzz. However, guests should note that the vibrant nightlife and busy evening activities come with a fair share of noise. The area can get particularly loud with the sound of patrons from nearby pubs, teenagers and partygoers, especially on weekends and during peak hours. Despite the bustling nightlife, good soundproofing in the hotel rooms ensures that many guests do not experience nighttime disturbances. However, those who prefer to open their windows at night, especially during the summer, might find the street noise challenging. The hotel's prime location also means that guests are just steps away from events like the Christmas market, further adding to its appeal for those looking to immerse themselves in the downtown area's energetic atmosphere.
The Aquis Grana City Hotel in Aachen offers a mixed experience regarding its four-star status. On the positive side, guests commend the hotel's high-quality amenities and luxurious ambiance, noting the excellent service that meets four-star expectations. Described as a high-standard and impeccable establishment, it stands out as one of the few four-star accommodations in the region. However, several reviewers express disappointment, arguing that the hotel often falls short of its four-star promise. Concerns include the absence of air conditioning, lack of minibars, substandard room conditions and interior details that some feel do not align with four-star classifications. Others believe that the hotel is more comparable to a three-star rating, suggesting the current classification might be overly optimistic. Overall, while it meets some criteria of a four-star hotel, there are several areas where guests find it lacking.
Aquis Grana City Hotel has received numerous positive reviews from business travelers, highlighting its suitability for those on work-related trips. The hotel offers business-class rooms and business suites that are spacious and equipped with modern amenities tailored to the needs of professionals. Many guests have noted that the central location and good WiFi make it ideal for business trips, allowing for easy connectivity and convenience.
The hotel boasts great business facilities, including a dedicated business center and convenient office amenities, making it a suitable choice for working remotely or for a short business stay. Guests have found the atmosphere to be quiet and conducive to work with comfortable rooms designed for business travelers. The staff receives praise for being helpful and accommodating, enhancing the overall experience of business guests.
While some reviews mentioned that certain business rooms lacked comfortable furnishings or certain office amenities, the general sentiment remains positive. The hotel is recommended for its friendly service, suitable design for business purposes and its ability to cater effectively to professional needs. Overall, Aquis Grana City Hotel stands out as a solid option for business travelers looking for a central, well-equipped and professional environment.
Aquis Grana City Hotel offers a generally accessible stay, making it suitable for guests with disabilities. The hotel's location is particularly convenient and easily accessible, ensuring that transport options are readily available. The presence of modern facilities and a well-equipped environment enhances the overall experience for disabled guests, including wheelchair-accessible toilets and rooms specifically designed for accessibility.
The hotel features accessible rooms and is equipped with a modern lift, contributing to an easy and comfortable stay. However, some areas present challenges, such as small bathrooms and showers and certain accommodations have stairs that might be problematic for carrying luggage or for older guests. While the parking situation and barrier-free access could be improved, the overall accessibility of the hotel location compensates for these minor inconveniences.
Aquis Grana City Hotel exudes a romantic ambiance, making it an ideal destination for couples. Guests appreciate the beautifully comfortable and relaxing decor, which creates a charming and romantic atmosphere throughout the hotel. The rooms are lovely, enhancing the overall romantic feel. The hotel also offers a great selection of amenities and dining options that appeal to those seeking a romantic getaway. Local restaurants provide additional romantic dining experiences and the hotel's proximity to the old town allows for enchanting and romantic nights out. However, a few minor drawbacks include the size of the bathroom, which some find too small for couples and the beds being separated in some rooms. Despite these issues, Aquis Grana City Hotel remains a popular choice for couples looking for a romantically charming setting.
Aquis Grana City Hotel offers pet-friendly accommodations, making it convenient for travelers with dogs. Guests appreciate that dogs are welcome to stay and there are specific amenities available to cater to pets, including dog beds. The hotel allows dogs in the dining area and breakfast room, although not all guests are comfortable with this arrangement. While some reviews note an additional charge for pets, there are instances where dogs stayed for free. The hotel is situated on a quiet street which adds to its appeal for those traveling with pets. The rooms are spacious enough to comfortably fit a dog’s bed, ensuring a pleasant stay for both the pet and the owner. Overall, Aquis Grana City Hotel provides a welcoming environment for pets, making it a solid choice for dog owners.
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Location
The hotel is also well-regarded for its proximity to the Christmas markets and other seasonal events, ensuring that visitors can immerse themselves in the festive atmosphere without the hassle of long commutes. The central location is described as optimal for sightseeing, shopping and dining with everything needed just steps away. This prime positioning allows guests to enjoy the vibrant life of the city with ease, whether they're visiting the cathedral, shopping in pedestrian zones or savoring local cuisine in nearby cafes.
Moreover, the hotel’s central yet quiet location ensures a peaceful stay despite being in the middle of the action. For those driving, parking options are conveniently available, making it easier to explore Aachen by car. The blend of strategic positioning, comfortable amenities and the inviting setting of the old town makes Aquis Grana City Hotel a top choice for visitors aiming to experience the best of Aachen.
Breakfast
Dinner
Rooms
Guests appreciate the rooms' comfort and the ample space available for relaxation, citing amenities such as kettles, minibars and the occasional luxury of a sofa. The rooms typically include modern conveniences and are well-maintained, reflecting a high standard of cleanliness.
However, some drawbacks are noted. Bathrooms are often described as small and some rooms may suffer from a lack of soundproofing, leading to noise disturbances, especially those facing the street. There are occasional reports of rooms feeling too warm during hotter days due to inadequate air conditioning, though fans are provided.
Despite minor issues like outdated bathroom fixtures or occasional noise, the overall guest sentiment is positive with many highlighting the rooms' size, cleanliness, comfort and the hotel's excellent central location as major advantages.
Beds
However, the pillows received a fair share of criticism, being described as too soft, flabby or uncomfortable. A number of guests suggested that the pillow quality could be improved to match the comfort of the beds. Despite some comments about the beds being too firm or having moving apart issues, most guests were satisfied with their sleeping arrangements, highlighting the beds as a strong point of their stay. Overall, those looking for firm and spacious beds will likely be pleased, though pillow preferences might not be fully met.
Cleanliness
However, there are a few mentions of areas that could use improvement. Some guests reported instances of dusty surfaces, mold in bathroom corners and occasional lapses in thoroughness—such as finding items left by previous occupants or dirty amenities. Despite these occasional shortcomings, the general sentiment remains positive with many reviewers lauding the hotel's overall cleanliness and comfortable accommodations.
Staff
Guests appreciate the customer-oriented and solution-focused approach of the team, observing that they are quick to address complaints and provide prompt service. Their multilingual capabilities and professional attitude further enhance the overall positive impression. The common thread across most reviews is the notion of a diligent, polite and genuinely kind staff who contribute to a pleasant stay.
There are a few mentions of areas for improvement, particularly regarding the reception staff, where some guests felt their experiences could have been warmer or more efficient. Despite these minor criticisms, the majority of feedback underscores a friendly and responsive team that contributes significantly to the overall enjoyable experience at Aquis Grana City Hotel.
Wi-Fi
Parking
Despite the limited availability, there are alternative parking options nearby, including public parking garages, though some guests noted that a nearby garage had been demolished, adding to the parking woes. Free parking was occasionally offered under certain circumstances, but the lack of reservation options for parking spots was a common concern.
Overall, while the parking situation may require some patience and planning, the availability of secure, albeit tight, underground parking and nearby options offer viable solutions for guests.
Family
However, there are some noted drawbacks when it comes to activities and facilities for children. Several reviews mentioned that there aren't many options available specifically for kids, which might disappoint those expecting a more child-oriented experience. Additionally, logistical issues such as being split up in different rooms or having to queue for breakfast despite the hotel’s efforts can be slightly inconvenient for larger families.
The hotel's central location is a big plus, making it easy for guests to explore the nearby Christmas markets and other attractions. Despite its shortcomings in family activities, the friendly staff, comfortable accommodations and general family-friendly atmosphere make Aquis Grana City Hotel a recommended choice for those planning a family trip.
Nightlife
4 Star
Business
The hotel boasts great business facilities, including a dedicated business center and convenient office amenities, making it a suitable choice for working remotely or for a short business stay. Guests have found the atmosphere to be quiet and conducive to work with comfortable rooms designed for business travelers. The staff receives praise for being helpful and accommodating, enhancing the overall experience of business guests.
While some reviews mentioned that certain business rooms lacked comfortable furnishings or certain office amenities, the general sentiment remains positive. The hotel is recommended for its friendly service, suitable design for business purposes and its ability to cater effectively to professional needs. Overall, Aquis Grana City Hotel stands out as a solid option for business travelers looking for a central, well-equipped and professional environment.
Accessible
The hotel features accessible rooms and is equipped with a modern lift, contributing to an easy and comfortable stay. However, some areas present challenges, such as small bathrooms and showers and certain accommodations have stairs that might be problematic for carrying luggage or for older guests. While the parking situation and barrier-free access could be improved, the overall accessibility of the hotel location compensates for these minor inconveniences.
Romantic
Dog Friendly
No, Aquis Grana City Hotel doesn't have any pool.
No, a spa isn't available at Aquis Grana City Hotel.
Yes, Aquis Grana City Hotel welcomes dogs.
Yes, parking facilities are available at Aquis Grana City Hotel.
No, Aquis Grana City Hotel doesn't have a gym.
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