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Summary of reviewsThe Sheraton Grand Adana is a hotel that receives overwhelmingly positive feedback from guests. The hotel's location is a major selling point with stunning views of the surrounding area and many attractions easily accessible. The breakfast is diverse and abundant with many guests calling it perfect and delicious, although some found it crowded or lacking in variety. The rooms are spacious, clean and well-equipped with comfortable beds and huge bathrooms. The hotel is also praised for its exceptional cleanliness and friendly and professional staff. The outdoor pool and bar area is a great place to relax and soak up some sun. Finally, the beds are described as super comfortable, ensuring a good night's sleep. While there were some isolated incidents of negative experiences with certain staff members and concerns about the Wi-Fi, overall, guests recommend the Sheraton Grand Adana for a luxurious and comfortable stay in Adana. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms? No, some rooms only: Standart and Deluxe Category rooms
Is there an extra charge? Yes, ₺ $150 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Only one dog is allowed
Is there a maximum weight of dogs accepted? Yes, 18 Kg
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog remain leashed at all times in the room? No
Are the dogs allowed on the furniture? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Do you offer any dog related services?
Cleaning: ₺$20/daily
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
Deluxe Room, Guest room, 1 King, River viewThe spacious air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s), River viewThe spacious air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Classic Room, Guest room, 1 King, River viewThe spacious air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Classic Twin Room, Guest room, 2 Twin/Single Bed(s), River viewThe spacious air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Club Twin Room, Club lounge access, Guest room, 2 Twin /Single Bed(s) River viewThe spacious air-conditioned double room features a flat-screen TV, a minibar, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Club Room, Club lounge access, Guest room, 1 King,River viewThe spacious air-conditioned double room features a flat-screen TV, a minibar, executive lounge access, a wardrobe as well as garden views. The unit has 1 bed.
Junior Suite, Club lounge access, 1 Bedroom Suite, 1 King, River ViewThe spacious air-conditioned double room features a flat-screen TV, a minibar, executive lounge access, a seating area as well as garden views. The unit has 1 bed.
Executive Suite, Club lounge access, 1 King, River viewThe spacious air-conditioned double room offers a flat-screen TV, a minibar, executive lounge access, a seating area as well as garden views. The unit offers 2 beds.
Grand Deluxe, Club lounge access, 1 Bedroom ResidenceThe spacious air-conditioned double room features a washing machine, a seating area and a wardrobe. The unit has 2 beds.
Sheraton Grand Adana is a hotel that has received positive feedback for its location. Situated near a beautiful park and right on the water, guests have praised the stunning views of the surrounding area with the mosque being a particular highlight. The hotel's location is also noted for being great, good and perfect with many attractions easily accessible. Parking is also said to be perfect, making travel by car a convenient option. The hotel's central location was also praised. While there were some comments about the hotel being slightly outside the city center, guests still found it to be a great location. However, some guests advised that walking to certain areas may not be safe or easy. Despite this, the location is generally seen as a major selling point for the hotel.
Breakfast
The breakfast at Sheraton Grand Adana has garnered mixed reviews from guests. Many rave about the spread, calling it perfect, delicious, awesome and one of the best they've had. Some even compare it favorably to other hotels they've stayed at. Reviewers also note that the breakfast is diverse and abundant with a variety of options that leave nothing to be desired. However, others feel that the breakfast fell short of expectations with some finding the buffet to be crowded or not as strong as they had hoped. Some guests were disappointed with the lack of variety and the fact that they had to pay extra for breakfast, while others found the drinks and selection of dishes to be lacking. Despite the mixed reviews, one thing guests can agree on is the friendly and attentive staff with some singling out specific servers by name for their excellent service. Overall, guests recommend starting the day with a hearty breakfast at Sheraton Grand Adana.
Rooms
If you're looking for spacious and comfortable rooms with amazing views, the Sheraton Grand Adana is definitely a great choice. Guests have raved about the big, clean and well-equipped rooms with many mentioning the comfortable beds and huge bathrooms. Some rooms even offer great views of the city and river. Additionally, guests have enjoyed the delicious room service food and clean and well-maintained hotel overall. While a few guests noted some issues with dirty windows and unpleasant bathroom smells, these seemed to be isolated incidents. Overall, the Sheraton Grand Adana offers luxurious and beautiful rooms that are perfect for a comfortable stay in Adana.
Beds
If you're after a good night's sleep, you can't go wrong with Sheraton Grand Adana. Guests have raved about the fantastic beds in the rooms. Many report feeling extremely comfortable and impressed by the bedding and interior of the bedrooms. The beds themselves are described as "super comfortable" and "sehr komfortable," indicating that you won't be tossing and turning all night. The size of the rooms is also noted with "sehr große Zimmer" and "mooie kamers" mentioned. Overall, if you're looking for a comfortable place to rest after a long day, Sheraton Grand Adana ticks all the boxes.
Cleanliness
The Sheraton Grand Adana has received overwhelmingly positive feedback regarding the cleanliness of the hotel. Guests consistently reported spotless and spacious rooms and bathrooms and many highlighted the hotel's overall exceptional cleanliness. The staff is praised for maintaining high standards of hygiene with daily changes of towels and bedding. Although a few guests have noted issues such as dirty windows and shower drainage, these concerns appear to be isolated incidents rather than widespread problems. Overall, the hotel is deemed to be excellently maintained and clean with friendly and professional staff consistent in their attention to detail.
Staff
The staff at Sheraton Grand Adana received overwhelming praise from guests in their reviews. The female reception staff were noted as especially wonderful, while the entire staff was described as amazing, friendly and lively. The hotel employees were regarded as accommodating and professional, doing everything to make guests feel welcomed and comfortable during their stay. However, some guests did report negative experiences with certain staff members, such as inefficient reception staff and unhelpful restaurant staff. Despite these isolated incidents, guests found the staff to be very cooperative and friendly overall. Additionally, the hotel's location provided beautiful views and the rooms were kept clean.
Wi-Fi
Guests at the Sheraton Grand Adana have mixed reviews about the hotel's Wi-Fi. While some find the Internet limited and costly, others praise the quality of the connection. Some guests express disappointment in the fact that free Wi-Fi is only offered for one hour and then comes at a price. The charges for Internet access after check out also raised some concerns among visitors. Nonetheless, the hotel provides a standard breakfast menu and guests appreciate the hotel's efforts to comply with COVID-19 health and safety protocols.
Pool
If you're looking for some relaxation and fun in the sun, the Sheraton Grand Adana has a great outdoor pool and bar area that guests loved! The pool is beautiful and heated, perfect for taking a dip even if the weather isn't cooperating. And if you have kids, don't worry - there are swim diapers available and the pool is always supervised. As for the indoor pool, it's a bit further away and requires crossing the hotel lobby. Some guests even extended their stay just to enjoy the pool a bit longer! However, there were some concerns when it came to parallel events happening at the same time, which meant guests couldn't use the pool when they wanted to. Overall though, if you're looking to soak up some sun and relax poolside, the Sheraton Grand Adana is a great choice.
Yes, Sheraton Grand Adana has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Sheraton Grand Adana. For more information, read the answers to the Spa questionnaire
Yes, Sheraton Grand Adana welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Sheraton Grand Adana. For more information, read the answers to the Parking questionnaire