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Summary of reviewsBest Western Hotel le Galice Aix-en-Provence in Aix-en-Provence garners generally favorable reviews with several standout features that illuminate the hotel's strengths.
The location is highly praised for its convenience, being just a 10 to 15-minute walk from the city center and historic areas such as Cours Mirabeau and Place de la Rotonde. This makes it an ideal base for exploring the city on foot. While the immediate surroundings are not particularly scenic as they consist mainly of industrial areas and car dealerships, the quiet setting is appreciated for providing a peaceful retreat from the city's hustle and bustle. The hotel’s accessibility from the A8 highway and availability of good parking options further enhance its convenience.
Guests frequently commend the breakfast offerings, highlighting the quality and variety of options available, including hot and cold dishes, fresh fruits, pastries and delicious coffee. However, some travelers find the €21 price too steep. Dinner options receive mixed reviews, primarily due to the absence of an on-site restaurant and limited alternatives, although the breakfast and advice from receptionists on dining in town are well-regarded.
Regarding the accommodations, the hotel excels with its spacious, comfortable and well-equipped rooms. Guests appreciate the cleanliness, modern amenities and stylish decor. While a few reviews mention minor issues such as outdated furnishings and dim lighting, the overall ambiance is cozy and welcoming with many noting the rooms' quietness and good soundproofing.
Cleanliness receives high marks with guests frequently highlighting the spotless and well-maintained state of both rooms and common areas. Housekeeping services are particularly praised for maintaining high standards, despite occasional mentions of minor cleanliness issues.
The staff at Best Western Hotel le Galice Aix-en-Provence stands out for their exceptional service. Guests repeatedly highlight the friendliness, helpfulness and professionalism of the team, from efficient receptionists to dedicated night staff. The staff's consistent kindness and attentiveness significantly enhance the overall guest experience.
Although the hotel offers free WiFi, it receives mostly negative feedback due to weak signals and slow speeds. The pool area, on the other hand, is generally appreciated for its cleanliness and well-maintained state, despite some guests finding the water too cold.
Parking options are secure and convenient with various choices including an underground garage, though some guests note the high costs associated with parking. The hotel is also recognized for being family-friendly with spacious family rooms and amenities that cater to the needs of those traveling with children.
The beds are frequently highlighted for their exceptional comfort, noted for their size and quality, ensuring a restful sleep experience for guests.
Overall, while there are areas for improvement, particularly in WiFi connectivity and dinner services, Best Western Hotel le Galice Aix-en-Provence is well-regarded for its convenient location, exceptional staff and comfortable accommodations, making it a commendable option for travelers visiting Aix-en-Provence. Show more
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Categories
Hotel for Honeymoon
Offers comfortable accommodations and a convenient location for exploring Aix-en-Provence. A reliable option for a straightforward and enjoyable honeymoon.
Family Friendly Hotel
This hotel is listed among family hotels in Aix-en-Provence. It may offer amenities suitable for families.
Dog Friendly Hotel
While listed in Phoenix according to the provided data, this hotel is known to be pet-friendly and offers comfortable accommodations. It provides a convenient base for exploring Aix-en-Provence with your dog.
Hotel with Swimming Pool
This hotel offers a swimming pool. It is a preferred hotel with good customer service and cleanliness.
Outdoor Pool
Hotel with Parking
This hotel is listed as having parking available. Specific details about the type or cost of parking were not available in the provided information.
Accessible Hotel
This hotel is accessible for people with reduced mobility and has three rooms designated for physically challenged guests. Wheelchair accessibility is available throughout the hotel, and there is an elevator.
4-Star Hotel
This hotel offers a convenient city center location. As part of the Best Western chain, it provides consistent quality and service.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool, typically open from May to September depending on weather conditions. The pool area is complemented by an outside terrace bar and restaurant, enhancing the guest experience.
Romantic Hotel
Business Hotel
Room Types
Classic Twin RoomThe twin room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The twin room features a coffee machine, a wardrobe, a safe deposit box, a dressing room and a flat-screen TV with satellite channels. The unit offers 2 beds.
Triple RoomOffering bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a coffee machine and a wardrobe. The unit offers 2 beds.
Junior King SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath or a shower. The suite provides a minibar, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic King RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room features a coffee machine, a wardrobe, a safe deposit box, a dressing room, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior King RoomFeaturing bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The double room features air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Family King RoomProviding bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The family room provides air conditioning, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Classic Single RoomThe single room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Best Western Hotel le Galice Aix-en-Provence boasts a convenient location for those looking to explore Aix-en-Provence. It sits just a 10 to 15-minute walk from the city center and historic areas like Cours Mirabeau and Place de la Rotonde, making it ideal for travelers who prefer to tour the city on foot. The hotel is also easily accessible from the A8 highway, which adds to its convenience for drivers. While not positioned directly in the most scenic or central part of town, it offers close proximity to various amenities, including dining, shopping and public transportation.
The surroundings of the hotel, primarily a mix of industrial areas and car dealerships, may not be the most picturesque; however, the tranquil setting provides a quiet retreat from the bustling city noise. Many guests appreciate the hotel's practicality, highlighting its value for money, cleanliness and helpful staff. The location is noted for being optimal for visits to nearby attractions and provides good parking options, adding to the overall ease of stay.
Despite some feedback about the immediate environment not being particularly attractive, the proximity to the city center on foot and the hotel's accessibility compensate for these minor drawbacks. This makes it a suitable option for visitors seeking a balance between tranquil lodging and easy access to Aix-en-Provence’s vibrant city life.
Breakfast
The breakfast offerings at Best Western Hotel le Galice Aix-en-Provence receive mixed reviews. Many guests appreciate the quality and variety, describing it as very good, excellent and hearty with a wide selection of options including hot and cold dishes, fresh fruits, pastries and yogurts. Some even highlight specific elements such as delicious coffee and diverse choices catering to different tastes.
However, there are significant concerns regarding the cost. Numerous guests find the €21 price tag excessive and not justified by the service or food quality. Some describe the breakfast as average, basic or even mediocre with specific complaints about processed food, lack of options and items not being replenished promptly. Despite the generally positive remarks about the selection and quality from many reviewers, the high price remains a notable drawback for several visitors.
Dinner
Travelers who stayed at Best Western Hotel le Galice Aix-en-Provence had mixed experiences when it came to dining options. A recurring theme among the reviews was the absence of an on-site restaurant, which left guests with limited choices for dinner and no snacking service. Those looking forward to room service were similarly disappointed, as it was either unavailable or extremely limited.
Guests noted the absence of nearby restaurants, which compounded the inconvenience of the hotel's lack of dining facilities. Some mentioned that they did not feel like ordering the available pizza delivery and those who did opt for the on-site pizza expressed dissatisfaction with both the quality and price.
There were positive aspects highlighted, such as the quality of the breakfast and the good advice from the receptionists on dining options in town. The restaurant used to operate, providing satisfactory dining experiences, but had been closed due to health reasons related to the pandemic, a detail that was not always communicated clearly to guests prior to their arrival.
While the breakfast offerings were generally appreciated, many guests felt that the overall dinner service left room for improvement. The closure of the restaurant and the lack of updated information online about this change were points of particular frustration, leaving guests feeling that their expectations did not match their experience.
Rooms
Best Western Hotel le Galice Aix-en-Provence offers a range of room experiences with a generally positive consensus among guests. A standout feature is the size of the rooms, which many guests appreciated for being spacious and accommodating. The rooms are also frequently noted for their cleanliness, comfort and modern amenities such as large beds, coffee makers and kettles. Guests often described the rooms as quiet with good soundproofing from external noise ensuring a restful stay.
The interior decor is another highlight with many mentioning the stylish and modern aesthetic. Despite some guests finding the rooms a bit dark, the overall ambiance was described as cozy and welcoming. Comfort is a consistent theme with several reviews highlighting the comfortable beds and well-equipped bathrooms, complete with amenities like robes and slippers.
On the downside, some guests did report issues, such as outdated furnishings and small room sizes in certain cases. Others mentioned maintenance concerns like dirty carpets and dim lighting. However, these points seemed to be outliers compared to the overall positive feedback.
In summary, Best Western Hotel le Galice Aix-en-Provence excels in providing spacious, comfortable and well-equipped rooms that ensure a pleasant stay, despite some room for improvements in certain areas.
Beds
The Best Western Hotel le Galice Aix-en-Provence boasts a reputation for its exceptionally comfortable beds, a consistent highlight in guest reviews. Many guests have emphasized the sizeable nature of the beds, frequently mentioning the king-size options, which are noted for their comfort and support. High-quality bedding and well-maintained, clean setups contribute greatly to the overall restful experience. The beds are often described as big, clean and stylish, ensuring a comfortable sleep environment. Additionally, the combination of firmness and support in the mattresses adds to the favorable reception with only a few exceptions noting issues such as squeakiness or softness. Overall, the hotel excels in providing spacious, cozy rooms with beds that significantly enhance the comfort of their stay.
Cleanliness
Best Western Hotel le Galice Aix-en-Provence receives generally positive feedback on its cleanliness. Guests frequently highlight that the hotel is very clean with many describing the rooms and common areas as spotless and well-maintained. The establishment is modern, functional and well-managed, ensuring a pleasant stay for visitors.
The rooms are often noted for their cleanliness and comfort with several guests appreciating the clean, comfortable and spacious accommodations. Housekeeping services receive commendations for maintaining high standards with clean linens and towels provided daily. The swimming pool also garners positive remarks for being well-kept.
Despite the mostly favorable reviews, some guests did point out areas needing improvement. A few mentioned issues like dust around corners, dirty or neglected rooms and occasional odd smells. There were specific complaints about bathroom cleanliness and functionality, including black grout and poorly cleaned tiles. Some guests also raised concerns about specific spots needing better cleaning, such as carpets and baseboards.
Overall, while there are occasional lapses, the majority of the feedback indicates that Best Western Hotel le Galice Aix-en-Provence provides a clean and comfortable environment for its guests.
Staff
Best Western Hotel le Galice Aix-en-Provence in Aix-en-Provence stands out, especially for its exceptional staff. Guests repeatedly highlight the friendliness and helpfulness of the team, mentioning how the staff went above and beyond to ensure a pleasant stay. Frequently described as polite, smiling and accommodating, the team creates a welcoming and positive atmosphere from check-in to check-out.
Receptionists are often noted for their efficiency and proficiency in handling tasks with some staff members specifically praised for speaking fluent English and offering valuable advice. The consistent kindness and attentiveness of the employees add to the overall guest experience with individuals like Vikash and his team receiving commendations for their excellent service and efforts to make every stay enjoyable.
Whether it's the front desk, night staff or the service at the breakfast area, the professionalism and courtesy of the staff remain unwavering. Many guests appreciate not only the warm reception but also the attentiveness and responsiveness that make them feel well-cared for throughout their stay. In summary, the dedicated and enthusiastic staff at Best Western Hotel le Galice Aix-en-Provence significantly enhances the hospitality experience, leaving guests with a lasting impression of excellent service.
Wi-Fi
The reviews for the WiFi at Best Western Hotel le Galice Aix-en-Provence are mostly negative with guests frequently noting issues such as weak signals, slow internet speeds and occasional connection drops. Some guests also mentioned that the WiFi is unsecured and described the overall internet experience as poor. On the positive side, the hotel does offer complimentary WiFi and a few guests did note that the WiFi was good. However, these positive remarks are exceptions rather than the norm. The lack of a Netflix app on the TV was another downside pointed out by guests. Overall, while the WiFi is free, it seems to be a common area of dissatisfaction among visitors.
Pool
At Best Western Hotel le Galice Aix-en-Provence, the pool area receives mixed reviews but generally leans towards the positive. Guests consistently highlight the clean and well-maintained nature of the pool, often describing it as pleasant and enjoyable. The surrounding terrace is noted as beautiful and provides a nice spot for relaxation. Several reviewers appreciate the pool's availability even after check-out and it is frequently mentioned as a bonus for those seeking a relaxing and quiet space.
However, issues with the pool's temperature are a recurring theme with many guests finding the water too cold, even in summer. The unheated pool and its early closing time at 7 pm are points of contention. Some guests also express disappointment when the pool is unexpectedly closed or unavailable, which seems to detract from their overall experience.
The pool's size and exposure also draw mixed feedback. While some regard it as relatively large and not crowded, others find it small, too shaded or lacking in ambiance. Despite these drawbacks, many guests still find the pool area to be a pleasant refuge, particularly during hot days and appreciate its close proximity to the city center.
Overall, while there are some areas for improvement, the pool at Best Western Hotel le Galice Aix-en-Provence is generally considered a positive feature by many guests, adding value to their stay.
Parking
At Best Western Hotel le Galice Aix-en-Provence, guests find a range of parking options suited to different needs. Many appreciate the secure and convenient parking available, including an underground garage that ensures the safety of vehicles. Covered parking and ample free weekend parking outside add to the convenience. Accessibility is generally noted as good with parking right in front of the hotel and private garage options also available.
However, some mention that parking at the hotel is quite costly with fees ranging around €14 to €19 per night and more extreme charges reported up to €50 per night. The underground parking, while secure, is sometimes described as difficult to maneuver with issues around access and price.
The proximity to the city center, just a 10-minute walk, makes the parking location advantageous. However, finding free parking nearby can be challenging due to city construction and limited availability. Overall, while the parking facilities at Best Western Hotel le Galice Aix-en-Provence are secure and convenient, the associated costs and potential access difficulties are noteworthy considerations for guests.
Family
The reviews of Best Western Hotel le Galice Aix-en-Provence highlight that the hotel offers practical accommodations that cater to family needs, making it a good value option for families. The family rooms are noted for being spacious and comfortable with enough space to accommodate parents and kids sharing the same room. Amenities like a mini-bar or fridge add a layer of convenience for those traveling with small children.
Many visitors appreciated the family-friendly facilities and found the hotel to be accessible and suitable for families, making it a particularly good choice for a quick stopover with kids or a comfortable weekend stay. Multigenerational families enjoyed their stay and felt at ease. Despite a few mentions of occasional hallway disturbances, the overall sentiment is that the hotel provides welcoming and practical family-friendly amenities that enhance the comfort and satisfaction of family stays.
4 Star
Best Western Hotel le Galice Aix-en-Provence receives mixed remarks regarding its four-star rating. Some guests mention that the facility doesn't fully meet the standards expected from a four-star hotel, particularly in terms of room comfort, amenities and overall maintenance. Comments highlight the lack of essential features such as a minibar, satellite channels and adequate bath towels. Additionally, the hotel infrastructure appears neglected and in need of renovation to align with its star rating.
However, the hotel's cleanliness and staff often receive praise, positioning it better within the four-star category for some visitors. Positive mentions include modern and comfortable room standards with high-quality amenities, making it a great value proposition for travelers. Yet, parts of the breakfast service and the external presentation suggest room for improvement to fully justify its four-star classification.
Outdoor Pool
The outdoor pool at Best Western Hotel le Galice Aix-en-Provence receives consistent praise from guests for its well-maintained condition and inviting atmosphere. Described as a pleasant, refreshing and enjoyable facility, the pool offers a delightful respite, perfect for cooling off during warm days. Guests appreciate the spacious pool area, though some note it can be a bit cold. Large, quality towels are provided, enhancing the overall experience. Despite some mentioning a lack of umbrellas and occasional seasonal closure, the pool remains a highlight, providing a great time and refreshing outdoor experience for those who take advantage of it.
Honeymoon
Best Western Hotel le Galice Aix-en-Provence stands out as an ideal choice for honeymooners. The hotel offers an impressive honeymoon suite, making it a perfect retreat for newlyweds seeking a romantic experience. With amenities tailored for honeymoon stays, this destination guarantees a memorable and enchanting start to married life. While the hotel is renowned for its honeymoon suite, it is also regarded for its overall romantic ambiance. However, there is no extensive information on additional honeymoon packages or specific services designed for honeymooners. Despite this, the positive feedback highlights its suitability for a magical honeymoon experience.
Romantic
Best Western Hotel le Galice Aix-en-Provence is praised for its romantic ambiance, making it an ideal choice for couples seeking a quiet and intimate getaway. The hotel's atmosphere exudes romance, ideal for those desiring a cozy retreat. Guests highly recommend it for a perfect romantic getaway, noting that the ambiance is well-suited for honeymoon vibes. The honeymoon suite stands out for its luxurious and functional design, enhancing the overall romantic experience. The surrounding area adds to the charm, further cementing the hotel’s reputation as a romantic haven.
Dog Friendly
Best Western Hotel le Galice Aix-en-Provence is recognized for its commendable pet-friendly amenities and policies. The hotel makes a notable effort to ensure dogs are welcome, providing a genuinely welcoming atmosphere for guests traveling with pets. The staff's kindness extends to pets, emphasizing their commitment to being a pet-friendly establishment. This hospitality is not limited by the size of the pet, as even large dogs are accommodated without issue. Guests with dogs, including breeds like Huskies, have reported positive experiences, highlighting the hotel's dog-friendly nature. Overall, this hotel is an excellent choice for those seeking accommodations that are supportive of their furry companions.
Yes, Best Western Hotel le Galice Aix-en-Provence has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Hotel le Galice Aix-en-Provence.
Yes, Best Western Hotel le Galice Aix-en-Provence welcomes dogs.
Yes, parking facilities are available at Best Western Hotel le Galice Aix-en-Provence.
No, Best Western Hotel le Galice Aix-en-Provence doesn't have a gym.