Hôtel du Poète
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHôtel du Poète offers a delightful location that captivates guests with serene views of Lake Bourget, complemented by easy access to the boulevard and nearby restaurants. This picturesque setting is a standout feature, making it ideal for leisurely walks and exploration of Aix. The warm and welcoming staff enhance the ambiance, ensuring that guests feel comfortable and cared for throughout their stay.
A notable highlight of Hôtel du Poète is its breakfast experience, which is praised for its variety and scenic terrace views. Guests enjoy a broad selection of sweet and savory options, with the all-you-can-eat buffet featuring Portuguese specialties, classic staples, and charming festive decor. Despite the high price, the breakfast is considered an enriching start to the day.
When it comes to rooms, guests appreciate stunning views, especially those with balconies overlooking the lake. The rooms are equipped with convenient amenities like a refrigerator and a Nespresso machine, and the staff's attentiveness adds to the overall pleasant experience. However, there are concerns about room maintenance and cleanliness that lower the enjoyment, such as cramped spaces, outdated decor, and cleanliness issues, including reports of bed bugs.
The staff at Hôtel du Poète is consistently praised for their friendliness and attentiveness, playing a critical role in enhancing guest experiences. They go the extra mile to provide personalized assistance, which is reflected in the high satisfaction rates among visitors.
While the atmosphere at Hôtel du Poète is charming, feedback on beds is mixed – some find comfort in the king-size beds, while others note issues with mattress softness and bedding cleanliness. For guests prioritizing bed comfort, requesting room specifics may enhance their stay.
Despite its picturesque setting and exceptional staff, Hôtel du Poète receives feedback indicating it falls short of a three-star rating. With challenges in room and facility upkeep, and a dining experience that doesn't fully meet expectations, guests often feel the hotel's offerings better reflect a two-star standard, highlighting areas for improvement.
Categories
A notable highlight of Hôtel du Poète is its breakfast experience, which is praised for its variety and scenic terrace views. Guests enjoy a broad selection of sweet and savory options, with the all-you-can-eat buffet featuring Portuguese specialties, classic staples, and charming festive decor. Despite the high price, the breakfast is considered an enriching start to the day.
When it comes to rooms, guests appreciate stunning views, especially those with balconies overlooking the lake. The rooms are equipped with convenient amenities like a refrigerator and a Nespresso machine, and the staff's attentiveness adds to the overall pleasant experience. However, there are concerns about room maintenance and cleanliness that lower the enjoyment, such as cramped spaces, outdated decor, and cleanliness issues, including reports of bed bugs.
The staff at Hôtel du Poète is consistently praised for their friendliness and attentiveness, playing a critical role in enhancing guest experiences. They go the extra mile to provide personalized assistance, which is reflected in the high satisfaction rates among visitors.
While the atmosphere at Hôtel du Poète is charming, feedback on beds is mixed – some find comfort in the king-size beds, while others note issues with mattress softness and bedding cleanliness. For guests prioritizing bed comfort, requesting room specifics may enhance their stay.
Despite its picturesque setting and exceptional staff, Hôtel du Poète receives feedback indicating it falls short of a three-star rating. With challenges in room and facility upkeep, and a dining experience that doesn't fully meet expectations, guests often feel the hotel's offerings better reflect a two-star standard, highlighting areas for improvement.
3-Star Hotel
This hotel features a privileged location and offers parking on site. It provides a comfortable base for exploring Aix-les-Bains and its surroundings.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Hôtel du Poète delights guests with its remarkable location, emphasizing serene views and convenient proximity to Lake Bourget. Positioned directly opposite the lake, the hotel offers a stunning vista that is consistently praised for its beauty and magnificence. Guests enjoy a variety of benefits from its superb setting, including easy access to the boulevard and nearby restaurants. The locale is considered ideal for both enjoying leisurely walks along the lakeside path and exploring the surrounding areas of Aix. The combination of a picturesque lake view and comfortable accommodations, such as rooms with balconies, enhances the overall experience, making it perfect for a restful stay. Friendly and warm staff further amplify the positive ambiance of the hotel. While some guests find it slightly tricky to locate initially and note occasional noise, these minor inconveniences are overshadowed by the hotel’s exceptional positioning and the splendid scenery it offers.
Hôtel du Poète offers a breakfast experience that captivates guests with its variety and picturesque setting. The meal is consistently praised for its excellence and abundance, featuring a broad selection of both sweet and savory options. Guests appreciate the availability of an all-you-can-eat buffet, which includes Portuguese specialties alongside classic staples like scrambled eggs, cold cuts, cheese, assorted pastries, yogurt, coffee, tea, and juice. Many enjoy breakfast on the terrace, which provides enchanting views of the lake, especially when the decor adds a festive touch.
Despite these positive aspects, a few guests have noted the breakfast price is quite high in proportion to its quality. It's recommended to arrive early to ensure full access to all choices, as late arrivals might miss out on certain items like cold cuts and chocolate croissants. Although some reviews mention minor flaws, such as bland orange juice or expired pancakes, the overall consensus highlights the substantial, varied, and well-presented breakfast as a notable start to a day at Hôtel du Poète.
Hôtel du Poète offers a mixed experience when it comes to its rooms. Many guests appreciate the stunning views, particularly those that overlook Lake Bourget, with some rooms featuring balconies that provide an exceptional vantage point. The rooms are generally well-equipped, with amenities like a refrigerator and a Nespresso machine adding convenience. Despite their age, some rooms have been renovated and they are cleaned daily, providing fresh towels which many guests find pleasant.
However, there are notable concerns regarding the maintenance and size of the rooms. Many guests find the rooms quite small and outdated, with descriptions of cramped bathrooms and outdated decor echoing throughout the reviews. Issues such as soft mattresses, poorly soundproofed accommodations, and unpleasant odors further detract from the overall experience. Cleanliness has been flagged as an area needing improvement, with reports of ants, cobwebs, and general dirtiness being scattered throughout the feedback. Additionally, some rooms do not match the photos provided on the hotel's website, leading to unmet expectations.
The staff generally receives positive remarks for their charm and hospitality, contributing positively to the guest experience overall. Despite the drawbacks, many guests appreciate the hotel's location and welcoming atmosphere. While the rooms pose several challenges, the potential for scenic views and the attentiveness of the hotel team provide notable highlights.
Nestled in a picturesque setting, Hôtel du Poète offers a charming atmosphere, but the feedback regarding the beds has been a mix of positive and negative. Some guests have appreciated the comfort provided by the king-size beds, noting that they are very comfortable and offer a good night's sleep. It's mentioned that certain bedding is of good quality, ensuring a level of comfort that meets expectations.
However, several guests have reported dissatisfaction with aspects of the bedding and mattresses. There are remarks about mattresses being too soft, sagging in the middle, and some guests have pointed out that the bedding is worn out and uncomfortable. Concerns about the mattresses needing replacement and the unsatisfactory cleanliness of bedding have also been raised, indicating stained or poorly maintained sheets. Guests who prefer firm mattresses may find their sleeping experience less than ideal.
For travelers prioritizing bed comfort, it may be beneficial to inquire about room specifics to ensure the best fit for personal preferences during a stay at Hôtel du Poète.
Hôtel du Poète presents a mixed picture when it comes to cleanliness, with notable areas of concern that overshadow the few positive mentions. The hotel seems to have an issue with maintaining a consistent standard of cleanliness, as several guests noted dirt and dust in rooms upon arrival, along with neglected cleaning services during their stay. Key problems highlighted include unruly hair and dust, stained and poorly arranged bed linens, sticky floors, and even the presence of bed bugs, all of which detract significantly from the guest experience. The bathrooms, in particular, seem to suffer from neglect, with reports of grime, urine stains, and cramped spaces without proper enclosures amplifying discomfort for guests. Furthermore, the overall ambiance is affected by a persistent smell of dampness, torn and burnt curtains, and outdated furnishings. While there are mentions of proximity to the lake, tranquility, and moments when areas are pleasantly clean, these are occasional bright spots in an otherwise concerning pattern of oversight and insufficient cleaning. Some efforts toward renovation have been noted, but substantial progress is needed to bring the cleanliness of Hôtel du Poète up to guests' expectations, aligning with the standards promised by its three-star rating.
Hôtel du Poète is renowned for its exceptional staff who contribute significantly to the overall guest experience. Visitors frequently highlight the friendliness and attentiveness of the team, noting that the staff consistently provide a warm and welcoming environment. The receptionists are praised for their professionalism and kindness, often going the extra mile to ensure guests feel at ease upon arrival. The reception team, including dynamic young professionals, stand out for their helpfulness and personalized assistance, such as arranging taxis and providing thoughtful guidance.
Guests appreciate the pleasant demeanor of all staff members, describing them as very polite, kind, and accommodating. Their attentive nature is frequently mentioned, as well as their ability to provide excellent value through their service. Despite a few isolated negative experiences, most reviews reflect highly on the staff's dedication to making guests feel welcomed and cared for. With staff rated as "10 stars" by some visitors, the positive atmosphere created by the team at Hôtel du Poète plays a pivotal role in enhancing the overall stay.
When considering a stay at Hôtel du Poète, potential guests should be cautious about expecting the usual standard of a three-star establishment. Many reviewers have noted that the hotel does not meet the advertised rating, mentioning issues with the facilities and general upkeep. The condition of the amenities is particularly disappointing, with some facilities appearing neglected and in poor repair. Rooms have been described as cramped, with average bathroom quality, and the lack of an elevator adds to the inconvenience for some visitors.
The dining experience also seems to fall short, as the breakfast buffet leaves much to be desired, with unlabeled dishes that take away from its appeal. Overall, while Hôtel du Poète is listed as a three-star hotel, guests often feel it aligns more closely with a two-star experience, with room for improvement in various aspects.
Location Show Map
Location
Breakfast
Despite these positive aspects, a few guests have noted the breakfast price is quite high in proportion to its quality. It's recommended to arrive early to ensure full access to all choices, as late arrivals might miss out on certain items like cold cuts and chocolate croissants. Although some reviews mention minor flaws, such as bland orange juice or expired pancakes, the overall consensus highlights the substantial, varied, and well-presented breakfast as a notable start to a day at Hôtel du Poète.
Rooms
However, there are notable concerns regarding the maintenance and size of the rooms. Many guests find the rooms quite small and outdated, with descriptions of cramped bathrooms and outdated decor echoing throughout the reviews. Issues such as soft mattresses, poorly soundproofed accommodations, and unpleasant odors further detract from the overall experience. Cleanliness has been flagged as an area needing improvement, with reports of ants, cobwebs, and general dirtiness being scattered throughout the feedback. Additionally, some rooms do not match the photos provided on the hotel's website, leading to unmet expectations.
The staff generally receives positive remarks for their charm and hospitality, contributing positively to the guest experience overall. Despite the drawbacks, many guests appreciate the hotel's location and welcoming atmosphere. While the rooms pose several challenges, the potential for scenic views and the attentiveness of the hotel team provide notable highlights.
Beds
However, several guests have reported dissatisfaction with aspects of the bedding and mattresses. There are remarks about mattresses being too soft, sagging in the middle, and some guests have pointed out that the bedding is worn out and uncomfortable. Concerns about the mattresses needing replacement and the unsatisfactory cleanliness of bedding have also been raised, indicating stained or poorly maintained sheets. Guests who prefer firm mattresses may find their sleeping experience less than ideal.
For travelers prioritizing bed comfort, it may be beneficial to inquire about room specifics to ensure the best fit for personal preferences during a stay at Hôtel du Poète.
Cleanliness
Staff
Guests appreciate the pleasant demeanor of all staff members, describing them as very polite, kind, and accommodating. Their attentive nature is frequently mentioned, as well as their ability to provide excellent value through their service. Despite a few isolated negative experiences, most reviews reflect highly on the staff's dedication to making guests feel welcomed and cared for. With staff rated as "10 stars" by some visitors, the positive atmosphere created by the team at Hôtel du Poète plays a pivotal role in enhancing the overall stay.
3 Star
The dining experience also seems to fall short, as the breakfast buffet leaves much to be desired, with unlabeled dishes that take away from its appeal. Overall, while Hôtel du Poète is listed as a three-star hotel, guests often feel it aligns more closely with a two-star experience, with room for improvement in various aspects.
No, Hôtel du Poète doesn't have any pool.
No, a spa isn't available at Hôtel du Poète.
Yes, Hôtel du Poète welcomes dogs.
No, parking facilities aren't available at Hôtel du Poète.
No, Hôtel du Poète doesn't have a gym.
Location Show Map
More Options
