Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa
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Summary of reviewsThe Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa is lauded for its tranquil and picturesque setting within a magnificent park, making it ideal for relaxation and perfect for pet owners. Though a bit removed from the town center, the peaceful environment and convenient proximity to a bus stop offers easy access to shops and restaurants. The hotel's strategic location is also favored by travelers heading south, making it a convenient stopover.
Breakfast at the hotel receives high praise for its variety and quality, featuring an abundant selection of sweet and savory options, fresh fruit and local products. The breakfast buffet is generally described as excellent, though some guests did note a need for clearer labeling and more cutlery options.
Dinner experiences are more mixed with positive remarks about the quality and ambiance of the restaurant offset by critiques of limited menu variety, high prices and occasional slow service. Despite these drawbacks, the restaurant's food quality and setting are well-regarded by many.
The hotel's rooms are highly appreciated for their spaciousness, comfort and modern decor. Guests frequently mention the clean and stylish accommodations, well-equipped with high-quality bedding and thoughtful amenities. The soundproofing and serene park views contribute to a restful atmosphere, further enhanced by the friendly housekeeping staff.
Cleanliness throughout the hotel is consistently praised with guests describing the premises as well-maintained and hygienic. Minor criticisms, such as outdated carpets, do not significantly detract from the overall positive perception of the property's cleanliness.
The staff at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa are a standout feature, frequently commended for their friendliness, professionalism and attentiveness. Their ability to cater to guests' needs, including specific dietary requirements, significantly enhances the overall experience.
The spa offers both highlights and areas for improvement. While guests appreciate the cleanliness, tranquility and friendly staff, they note that the spa can feel crowded and undersized relative to the hotel's capacity. Occasional technical issues and mold have also been mentioned. The spa remains a valued amenity, though it has room for enhancement.
The pool facilities receive varied feedback with both indoor and outdoor heated pools contributing to a pleasant ambiance. However, some guests find the pool temperatures too cool and the indoor pool occasionally overcrowded. The outdoor pool is particularly noted for its visual appeal despite its smaller size and cooler temperature.
For families, the hotel presents some limitations as children under 16 are not allowed in the spa or the swimming areas, making it more suited to adult relaxation. However, the welcoming environment is enhanced by the pet-friendly policy.
Beds at the hotel are widely commended for their comfort and size, contributing to a restful stay. Some minor criticisms include the use of two single mattresses for double beds and the occasional firmness of the mattresses.
Despite mixed feelings about the hotel's 4-star classification with some guests feeling it falls short in certain areas, the overall sentiment is positive. The outdoor pool, part of the Ibis hotel, is highlighted as a pleasant, albeit small, feature and contributes positively to the guest experience.
As a romantic destination, the hotel excels with many guests returning for its relaxing atmosphere, thoughtful accommodations and focus on wellness. It stands out as a top choice for romantic getaways and spa weekends, ensuring a memorable experience for couples.
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Breakfast at the hotel receives high praise for its variety and quality, featuring an abundant selection of sweet and savory options, fresh fruit and local products. The breakfast buffet is generally described as excellent, though some guests did note a need for clearer labeling and more cutlery options.
Dinner experiences are more mixed with positive remarks about the quality and ambiance of the restaurant offset by critiques of limited menu variety, high prices and occasional slow service. Despite these drawbacks, the restaurant's food quality and setting are well-regarded by many.
The hotel's rooms are highly appreciated for their spaciousness, comfort and modern decor. Guests frequently mention the clean and stylish accommodations, well-equipped with high-quality bedding and thoughtful amenities. The soundproofing and serene park views contribute to a restful atmosphere, further enhanced by the friendly housekeeping staff.
Cleanliness throughout the hotel is consistently praised with guests describing the premises as well-maintained and hygienic. Minor criticisms, such as outdated carpets, do not significantly detract from the overall positive perception of the property's cleanliness.
The staff at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa are a standout feature, frequently commended for their friendliness, professionalism and attentiveness. Their ability to cater to guests' needs, including specific dietary requirements, significantly enhances the overall experience.
The spa offers both highlights and areas for improvement. While guests appreciate the cleanliness, tranquility and friendly staff, they note that the spa can feel crowded and undersized relative to the hotel's capacity. Occasional technical issues and mold have also been mentioned. The spa remains a valued amenity, though it has room for enhancement.
The pool facilities receive varied feedback with both indoor and outdoor heated pools contributing to a pleasant ambiance. However, some guests find the pool temperatures too cool and the indoor pool occasionally overcrowded. The outdoor pool is particularly noted for its visual appeal despite its smaller size and cooler temperature.
For families, the hotel presents some limitations as children under 16 are not allowed in the spa or the swimming areas, making it more suited to adult relaxation. However, the welcoming environment is enhanced by the pet-friendly policy.
Beds at the hotel are widely commended for their comfort and size, contributing to a restful stay. Some minor criticisms include the use of two single mattresses for double beds and the occasional firmness of the mattresses.
Despite mixed feelings about the hotel's 4-star classification with some guests feeling it falls short in certain areas, the overall sentiment is positive. The outdoor pool, part of the Ibis hotel, is highlighted as a pleasant, albeit small, feature and contributes positively to the guest experience.
As a romantic destination, the hotel excels with many guests returning for its relaxing atmosphere, thoughtful accommodations and focus on wellness. It stands out as a top choice for romantic getaways and spa weekends, ensuring a memorable experience for couples.
Hotel near Golf Courses
Located 1.4 kilometers from the city's golf course, this hotel is part of the Domaine de Marlioz, which offers access to golf facilities. Guests can easily enjoy the nearby golf opportunities.
Hotel with Spa
Mercure Aix-les-Bains Domaine de Marlioz features a comprehensive spa in a natural setting. The hotel offers thermal baths, a sauna, and a range of wellness programs.
Family Friendly Hotel
This hotel provides a spa and family-friendly environment. It is well-situated and offers various amenities suitable for both adults and children.
Dog Friendly Hotel
The hotel permits pets, including dogs and cats, and service animals are also welcome. It features an outdoor pool, a restaurant, and rooms with amenities like flat-screen TVs and minibars. There is also a shared kitchen facility.
Romantic Hotel
With its spa and beautiful grounds, this hotel provides a relaxing and romantic setting. The elegant rooms and tranquil atmosphere make it a great choice for couples.
Hotel with Swimming Pool
This hotel is nestled in a park between a lake and mountains, offering a relaxing stay. It features an outdoor swimming pool and a terrace.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This hotel has 720m² of flexible function spaces with natural light for events and meetings. It also offers a restaurant, spa and wellness area, and is located in a park setting close to the train station and other attractions.
4-Star Hotel
Offering spa facilities, this hotel ensures a relaxing and rejuvenating stay. Its location in Aix-les-Bains, close to natural lakes, makes it ideal for both leisure and business travelers seeking comfort and convenience.
Hotel with Outdoor Pool
This 4-star hotel features a heated outdoor relaxation pool, available seasonally. Guests also have access to a heated indoor pool, hammam, jacuzzi, and fitness area within the spa.
Hotel with Indoor Pool
This hotel in Aix-les-Bains offers a beautiful indoor pool and extensive spa facilities set within a charming domain. The combination of relaxation and natural beauty ensures a pleasant stay.
Hotel with Heated Pool
This hotel in Aix-les-Bains offers a tranquil retreat with its extensive spa and wellness center. The heated pool is a key attraction, providing a relaxing and rejuvenating experience.
Hotel Taking Steps Towards Sustainability
Hotel for Yoga
Guest Reviews
The Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa boasts a very good location set within a magnificent, large park, making it ideal for relaxation and perfect for pet owners. While it is not right in the town center, it is situated in a peaceful, park-like environment that offers tranquility and beautiful green areas for walks. The proximity to the city center is convenient with a bus stop right in front of the hotel, though it is a bit of a walk to reach the shops and restaurants. The hotel is also strategically located for those heading south, providing an ideal stopover. Guests appreciate the spacious rooms, some with balconies offering stunning views of the Dent du Chat and the well-soundproofed accommodations ensure a quiet stay. Overall, the hotel is well-situated in a beautiful and serene setting, close to Marlioz thermal area, making it an easily accessible and pleasant place to stay.
The breakfast at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa receives high praise for its variety and quality. Patrons enjoy a plentiful and well-rounded selection, including both sweet and savory options, fresh fruit and local products. The offerings are noted to be generous and cater to diverse tastes with many describing the breakfast as excellent, very good and magnificent. The breakfast buffet is abundant, complete and delicious, although some guests noted that it could benefit from clearer labeling of cheeses and the addition of cutlery like small spoons and a cheese board with a knife. While some reviewers found the breakfast room a bit dark and the cost somewhat high, the overall sentiment is that the breakfast provides a hearty and varied start to the day, living up to the standards expected from a 4-star hotel.
Dinner experiences at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa generally receive mixed reviews. On the positive side, the quality of the food is frequently lauded with guests enjoying delicious meals and excellent platters. Some diners were particularly impressed by the restaurant's top-notch offerings and fine dining experiences spread over a couple of evenings. The ambiance in the restaurant was also appreciated, contributing to a pleasant dining atmosphere during both dinner and breakfast.
However, there are notable drawbacks, such as a limited menu that is criticized for not being well-suited to the season and lacking sufficient variety. Quantitatively, the half-board meals are not described as hearty enough, which leads to some dissatisfaction. Additionally, the prices, especially for wines, are seen as exorbitant and the restaurant menu is perceived as somewhat overpriced. There are also recurring mentions of slow service which detracts from the overall dining experience. Despite the generally high quality, some guests simply found the food disappointing, citing poor balance and insufficient portion sizes.
In conclusion, while the restaurant at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa offers good quality meals in a pleasant setting, the limited menu options, high prices and occasional slow service may affect the dining experience for some guests.
Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa is highly praised for its spacious and comfortable rooms, consistently described as very nice, large and precisely as shown in photos. Guests emphasize the clean and modern decor, adding that the rooms are well-equipped, stylish and often highlighted by beautiful decorations. Bedding quality receives positive remarks, frequently noted as comfortable with some rooms featuring a cool double shower and balconies.
The soundproofing of the rooms contributes to a peaceful atmosphere. Housekeeping staff are mentioned as friendly and polite, further enhancing the overall comfort. The hotel's infrastructure, including a quality restaurant and bar alongside amenities like the spa, pool and thalasso space, meets guest expectations. The hotel's surrounding park and evening ambiance are additional appreciated features. Overall, the establishment is recognized for its warm atmosphere, welcoming staff and comprehensive services, making it a comfortable and pleasant stay for visitors.
The beds at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa have received overwhelmingly positive feedback from guests. Descriptions of the beds frequently highlight their remarkable comfort with many guests finding the bedding extremely comfortable. Words like very comfortable, super comfortable, wonderful and incredible are commonly used to describe the experience. Additionally, the beds are noted for their impressive size with mentions of super large and huge beds enhancing the overall comfort.
However, it is also noted that certain double beds are actually composed of two single mattresses pushed together, which can be a drawback for some guests, leading to a few comments about discomfort. Additionally, some guests found the mattresses too hard. On the whole, despite these few criticisms, the comfortable beds contribute significantly to the hotel's appeal, ensuring guests a restful and pleasant stay.
Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa consistently receives high marks for its cleanliness. Guest reviews highlight the establishment’s impeccable cleanliness, describing it as very clean, clean and modern and overall well-maintained. The rooms are frequently noted for being clean, functional and equipped with comfortable bedding.
The hotel's public areas and wellness facilities are also praised for their cleanliness, although some reviews suggest that the spa could benefit from some freshening up. The attentive and polite staff further enhance the experience with remarks about their friendly and welcoming nature. Despite a few minor criticisms, such as outdated carpets and subpar hygiene products, the overall cleanliness and upkeep of the premises are deemed satisfactory.
In summary, the general atmosphere at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa is one of cleanliness and comfort, ensuring guests have a pleasant and hygienic stay.
At Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa, the standout feature is undeniably the superb quality of the staff. Guests consistently praise the team for being exceptionally friendly, welcoming and attentive. The staff's kindness is frequently highlighted with many noting their professionalism and efficiency. Whether at reception or throughout the hotel, the personnel are described as cheerful and responsive, always ready to assist with a smile.
The hotel's team exhibits a high level of care, ensuring guests feel comfortable and well-attended to during their stay. Several reviews pointed out their ability to adapt to specific needs, such as dietary requirements, showcasing their dedication to customer satisfaction. Although a few comments mentioned isolated instances of misinformation or lack of professionalism, these were outweighed by the overall positive impression.
Professionalism at the reception and the helpfulness of the staff contribute significantly to the pleasant ambiance of the hotel. The dynamic and welcoming nature of the team enhances the overall experience, making guests feel genuinely valued. In summary, the staff at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa are a major asset, consistently providing a warm, friendly and efficient service.
The spa at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa offers a mixed experience for visitors. On the positive end, guests frequently highlight the impeccable cleanliness and tranquility of the spa area. Reviewers also commend the friendly and professional staff, particularly mentioning exceptional service from individuals like Isabelle. The Nuxe spa treatments receive appreciation for their quality and the free access to the spa garners positive remarks, although some guests mention the need to rent bathrobes.
However, the spa has its drawbacks. Numerous reviews point out that the spa is somewhat undersized and often too crowded for the hotel's capacity. Some guests found the design to be lacking and noted specific issues like mold and inadequate numbers of jets in the jacuzzi. There are also mentions of sporadic technical issues causing the spa or certain facilities to be unavailable, which left some guests disappointed.
For families, it's essential to note that the spa area is not accessible to children, which may limit its use for some visitors. The wellness space remains open late at night, providing a relaxing option for those looking to unwind after a busy day. Overall, while the spa offers several commendable aspects, there are areas that could benefit from improvement to enhance the overall guest experience.
At Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa, guest experiences with the pool facilities have notably varied. The hotel boasts both indoor and outdoor heated pools, contributing to an overall pleasant atmosphere and enhanced by the scenic view of a large park. The indoor pool, along with the jacuzzi and steam room, is appreciated for its infrastructure, although it can feel overcrowded at times.
Guests have identified some comfort issues, particularly noting that both pools could benefit from warmer temperatures. The outdoor pool, though visually appealing in the photos, has been described by some as smaller than expected and generally not heated, which could detract from its usability, especially in chillier weather. It’s preferable for a quick dip rather than a swim. Central to the spa experience is also a hammam and a jacuzzi, although the hammam has occasionally been closed, affecting the overall spa experience.
Overall, the pool and spa areas are consistently acknowledged as an attractive aspect of the hotel, complementing the great room sizes and pleasant atmosphere. While the outdoor pool's size and temperature have drawn some critique, the combination of indoor and outdoor swimming options provides a satisfactory range for most guests.
The Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa offers a serene retreat primarily tailored for adult relaxation, posing some limitations for families with children. While the hotel provides several wellness areas with pleasant pools, children under 16 are not permitted in these swimming areas or the spa, restricting younger guests' access to these amenities. Additionally, the spa is closed on Mondays. Families planning a stay might find the establishment's atmosphere more suited to adults seeking a quiet and relaxing getaway. Pets, however, are warmly welcomed, allowing visitors to bring along their dogs for a more inclusive experience.
Despite its classification as a 4-star hotel, the Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa presents mixed impressions. Some guests feel that the facilities and service standards are not aligned with the expectations of a 4-star rating, noting that both staff performance and service levels fall short. Others mention disappointment, pointing out that the hotel's offerings and the high room prices don't justify the four-star status. On a positive note, there are visitors who consider the hotel to be satisfactory and commendable for its category, finding it a good spot for a 4-star establishment. However, the overall sentiment indicates an inconsistency with the supposed 4-star experience.
The outdoor pool at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa has received mixed feedback from guests. It is frequently described as beautiful and pleasant, though some guests note that it can be quite cool for a heated pool. The pool, part of the Ibis hotel, tends to attract families and children, making it a lively area with some accompanying noise. Despite its small size, the pool has been highlighted as a remarkable feature of the hotel with operational heating enhancing the experience, especially during cooler seasons. Overall, the outdoor area contributes positively to the hotel's ambiance and guest experience.
Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa is celebrated as a beautiful romantic and wellness destination, often chosen for reuniting as a couple and ideal for a romantic weekend. Guests adore the relaxing atmosphere, attested by one visitor who has been returning for five years. The hotel receives praise for its comfortable accommodations and attention to detail, such as thoughtful touches on the bed. It perfectly blends romance with wellness, making it a top choice for romantic getaways and spa weekends, ensuring well-being and a memorable experience.
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Location
Breakfast
Dinner
However, there are notable drawbacks, such as a limited menu that is criticized for not being well-suited to the season and lacking sufficient variety. Quantitatively, the half-board meals are not described as hearty enough, which leads to some dissatisfaction. Additionally, the prices, especially for wines, are seen as exorbitant and the restaurant menu is perceived as somewhat overpriced. There are also recurring mentions of slow service which detracts from the overall dining experience. Despite the generally high quality, some guests simply found the food disappointing, citing poor balance and insufficient portion sizes.
In conclusion, while the restaurant at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa offers good quality meals in a pleasant setting, the limited menu options, high prices and occasional slow service may affect the dining experience for some guests.
Rooms
The soundproofing of the rooms contributes to a peaceful atmosphere. Housekeeping staff are mentioned as friendly and polite, further enhancing the overall comfort. The hotel's infrastructure, including a quality restaurant and bar alongside amenities like the spa, pool and thalasso space, meets guest expectations. The hotel's surrounding park and evening ambiance are additional appreciated features. Overall, the establishment is recognized for its warm atmosphere, welcoming staff and comprehensive services, making it a comfortable and pleasant stay for visitors.
Beds
However, it is also noted that certain double beds are actually composed of two single mattresses pushed together, which can be a drawback for some guests, leading to a few comments about discomfort. Additionally, some guests found the mattresses too hard. On the whole, despite these few criticisms, the comfortable beds contribute significantly to the hotel's appeal, ensuring guests a restful and pleasant stay.
Cleanliness
The hotel's public areas and wellness facilities are also praised for their cleanliness, although some reviews suggest that the spa could benefit from some freshening up. The attentive and polite staff further enhance the experience with remarks about their friendly and welcoming nature. Despite a few minor criticisms, such as outdated carpets and subpar hygiene products, the overall cleanliness and upkeep of the premises are deemed satisfactory.
In summary, the general atmosphere at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa is one of cleanliness and comfort, ensuring guests have a pleasant and hygienic stay.
Staff
The hotel's team exhibits a high level of care, ensuring guests feel comfortable and well-attended to during their stay. Several reviews pointed out their ability to adapt to specific needs, such as dietary requirements, showcasing their dedication to customer satisfaction. Although a few comments mentioned isolated instances of misinformation or lack of professionalism, these were outweighed by the overall positive impression.
Professionalism at the reception and the helpfulness of the staff contribute significantly to the pleasant ambiance of the hotel. The dynamic and welcoming nature of the team enhances the overall experience, making guests feel genuinely valued. In summary, the staff at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa are a major asset, consistently providing a warm, friendly and efficient service.
Spa
However, the spa has its drawbacks. Numerous reviews point out that the spa is somewhat undersized and often too crowded for the hotel's capacity. Some guests found the design to be lacking and noted specific issues like mold and inadequate numbers of jets in the jacuzzi. There are also mentions of sporadic technical issues causing the spa or certain facilities to be unavailable, which left some guests disappointed.
For families, it's essential to note that the spa area is not accessible to children, which may limit its use for some visitors. The wellness space remains open late at night, providing a relaxing option for those looking to unwind after a busy day. Overall, while the spa offers several commendable aspects, there are areas that could benefit from improvement to enhance the overall guest experience.
Pool
Guests have identified some comfort issues, particularly noting that both pools could benefit from warmer temperatures. The outdoor pool, though visually appealing in the photos, has been described by some as smaller than expected and generally not heated, which could detract from its usability, especially in chillier weather. It’s preferable for a quick dip rather than a swim. Central to the spa experience is also a hammam and a jacuzzi, although the hammam has occasionally been closed, affecting the overall spa experience.
Overall, the pool and spa areas are consistently acknowledged as an attractive aspect of the hotel, complementing the great room sizes and pleasant atmosphere. While the outdoor pool's size and temperature have drawn some critique, the combination of indoor and outdoor swimming options provides a satisfactory range for most guests.
Family
4 Star
Outdoor Pool
Romantic
Yes, Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa.
Yes, Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa welcomes dogs.
No, parking facilities aren't available at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa.
No, Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa doesn't have a gym.
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