Radisson Blu Resort Al Hoceima
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRadisson Blu Resort Al Hoceima offers an enchanting getaway nestled in a breathtaking Mediterranean bay. Its dream location provides tranquility and scenic beauty, being close enough to Al Hoceima's center while ensuring a peaceful retreat surrounded by lush greenery and beautiful landscapes. The proximity to an almost private beach and the vast, thoughtfully designed complex make it an ideal spot for families and beach lovers. Guests frequently highlight the fabulous panoramic views, the friendly staff and the serene atmosphere, which significantly contribute to a memorable stay.
Breakfast at the resort receives mixed but generally positive reviews. Many guests appreciate the varied and extensive buffet, praising its delicious and hearty options, particularly the omelette station. However, there are reports of chaotic scenes and service inefficiencies, which suggest room for improvement. Despite these issues, the quality and abundance of the breakfast offerings are often highlighted.
Dinner experiences vary; while some guests enjoy the diverse and tasty meals, others find the offerings mediocre and limited, noting repetitive menus and occasional lapses in food quality. The dining service also receives mixed feedback with comments suggesting the need for better organization and management.
Rooms at the Radisson Blu Resort Al Hoceima are described as comfortable, modern and spacious. Many come with balconies and living areas, providing a sense of privacy and luxury. Cleanliness and room readiness at check-in sometimes fall short of expectations with occasional reports of dirty floors and inadequate amenities. Nevertheless, the overall room experience tends to be positive with comfortable beds and serene environments leaving a lasting impression.
Cleanliness at the resort presents a mixed picture. Guests generally praise the clean rooms and well-maintained common areas, but there are noted issues such as dusty balconies and improperly cleaned windows. Some public areas, like hallways and the pool, require more consistent cleaning to meet the standards of a 5-star establishment.
The resort staff are mostly lauded for their friendliness, professionalism and attentiveness, contributing significantly to positive guest experiences. Specific individuals often receive special commendations for their exceptional service. However, there are sporadic mentions of slow service and unprofessional behavior from some staff members, particularly at the reception and pool bar.
WiFi service at the resort is a major pain point with numerous complaints about weak or non-existent connections, particularly in rooms. Guests often find reliable internet access only in public areas, impacting the overall quality of their stay.
The spa is a standout feature of the resort, garnering significant praise for its beautiful design, professional staff and relaxing atmosphere. Guests appreciate the large spa area, indoor swimming pool and professional treatments, although some minor maintenance issues are noted.
The gym is well-received, described as world-class and well-equipped with a competent coach enhancing the fitness experience for guests. The pool facilities also receive positive feedback, particularly for their cleanliness, size and the enjoyable experience they provide for both adults and children. However, there are occasional issues with the indoor pool's availability and temperature, as well as mentions of overcrowding.
Tennis courts and other sports facilities like soccer and futsal fields enhance the resort's appeal, though they require some maintenance and better availability management. Parking at the resort is generally ample and convenient, despite occasional crowding and the need for some improvements in management.
Overall, Radisson Blu Resort Al Hoceima stands out as a top choice for families and those seeking a luxurious escape by the sea. The stunning location, friendly staff, comfortable accommodations and extensive facilities make it a memorable destination, while areas like dining service, WiFi and cleanliness present opportunities for further enhancement.
Categories
Breakfast at the resort receives mixed but generally positive reviews. Many guests appreciate the varied and extensive buffet, praising its delicious and hearty options, particularly the omelette station. However, there are reports of chaotic scenes and service inefficiencies, which suggest room for improvement. Despite these issues, the quality and abundance of the breakfast offerings are often highlighted.
Dinner experiences vary; while some guests enjoy the diverse and tasty meals, others find the offerings mediocre and limited, noting repetitive menus and occasional lapses in food quality. The dining service also receives mixed feedback with comments suggesting the need for better organization and management.
Rooms at the Radisson Blu Resort Al Hoceima are described as comfortable, modern and spacious. Many come with balconies and living areas, providing a sense of privacy and luxury. Cleanliness and room readiness at check-in sometimes fall short of expectations with occasional reports of dirty floors and inadequate amenities. Nevertheless, the overall room experience tends to be positive with comfortable beds and serene environments leaving a lasting impression.
Cleanliness at the resort presents a mixed picture. Guests generally praise the clean rooms and well-maintained common areas, but there are noted issues such as dusty balconies and improperly cleaned windows. Some public areas, like hallways and the pool, require more consistent cleaning to meet the standards of a 5-star establishment.
The resort staff are mostly lauded for their friendliness, professionalism and attentiveness, contributing significantly to positive guest experiences. Specific individuals often receive special commendations for their exceptional service. However, there are sporadic mentions of slow service and unprofessional behavior from some staff members, particularly at the reception and pool bar.
WiFi service at the resort is a major pain point with numerous complaints about weak or non-existent connections, particularly in rooms. Guests often find reliable internet access only in public areas, impacting the overall quality of their stay.
The spa is a standout feature of the resort, garnering significant praise for its beautiful design, professional staff and relaxing atmosphere. Guests appreciate the large spa area, indoor swimming pool and professional treatments, although some minor maintenance issues are noted.
The gym is well-received, described as world-class and well-equipped with a competent coach enhancing the fitness experience for guests. The pool facilities also receive positive feedback, particularly for their cleanliness, size and the enjoyable experience they provide for both adults and children. However, there are occasional issues with the indoor pool's availability and temperature, as well as mentions of overcrowding.
Tennis courts and other sports facilities like soccer and futsal fields enhance the resort's appeal, though they require some maintenance and better availability management. Parking at the resort is generally ample and convenient, despite occasional crowding and the need for some improvements in management.
Overall, Radisson Blu Resort Al Hoceima stands out as a top choice for families and those seeking a luxurious escape by the sea. The stunning location, friendly staff, comfortable accommodations and extensive facilities make it a memorable destination, while areas like dining service, WiFi and cleanliness present opportunities for further enhancement.
Family Friendly Hotel
This resort offers direct beach access, a kids club, and a variety of activities suitable for families. The staff is welcoming, the ambiance is family-friendly, and there is animation and good food.
Hotel with Swimming Pool
This luxurious 5-star resort features an outdoor swimming pool, direct beach access, and a fitness center. It offers a family-friendly beach getaway with multiple amenities and services.
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi and is a resort, providing a comprehensive experience with various amenities. It is well-regarded and often listed among the top hotels in Al Hoceima.
Business Hotel
Radisson Blu Resort Al Hoceima is a 5-star hotel that provides meeting rooms and ballrooms. It has amenities suitable for business travelers. The hotel has a prime location and offers convenience and tranquility.
Hotel with Parking
This hotel offers free private parking on site, providing guests with secure and convenient parking directly at the property. Free parking is also highlighted as a key amenity.
Accessible Hotel
This resort offers accessibility features and is wheelchair-friendly. It provides marked disabled parking spaces, ensuring convenient access for guests with mobility needs.
Hotel with Gym
The Radisson Blu Resort Al Hoceima boasts a world-class, well-equipped, and clean fitness center. It is appreciated for its modern and comprehensive facilities.
Hotel with Outdoor Pool
This resort offers an exceptional beachfront location and an outdoor swimming pool. It also features a fitness center, a garden, and various dining options, making it ideal for both relaxation and recreation.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Tennis Courts
Hotel for Yoga
5-Star Hotel
Hotel with Heated Pool
Guest Reviews
Nestled amidst a breathtaking Mediterranean bay, Radisson Blu Resort Al Hoceima boasts a dream location that offers tranquility and scenic beauty. The resort's proximity to a stunning, almost private beach provides guests with direct access to the sea, making it an ideal spot for those who love remote beaches. Not far from the center of Al Hoceima, yet just enough removed to ensure peace and quiet, the hotel is situated in an idyllic setting, surrounded by lush greenery and beautiful landscapes.
Guests appreciate the resort's geographical location, often describing it as impeccable with fabulous panoramic views and a sense of absolute calm. The vastness of the complex and its thoughtful design enhance the holiday experience, giving visitors a pleasant blend of comfort and seclusion. With easy access to Sfiha Beach, the resort is great for family trips, offering a magnificent pool and beautiful rooms.
The location is often highlighted as one of the standout features, complemented by the friendly staff and good atmosphere. Despite being a bit remote and requiring a taxi ride to the city center, many guests find the peaceful ambiance and serene natural setting to be worth the extra travel. The well-maintained surroundings and exceptional setting contribute to an overall memorable stay, allowing guests to enjoy a luxurious retreat right by the sea.
The breakfast at Radisson Blu Resort Al Hoceima receives mixed reviews, ranging from high praise to notable criticism. On the positive side, many guests appreciated the varied and extensive buffet, highlighting the omelette station and generous portions. Words like hearty, plentiful, tasty and delicious frequently describe the morning meal, praising its quality and diversity. Some reviewers were particularly impressed by the breakfast's richness and completeness, calling it spectacular and even royal.
However, there were several recurring drawbacks. Many complaints centered around the breakfast's organization and service with guests noting chaotic scenes, insufficient staffing and long queues. Some found the buffet's quality and variety lacking for a 5-star hotel, mentioning issues such as cold juices, mixed orange juice with water and poor coffee. There were also reports of unclean conditions, including dirty dishes and furniture and the presence of flies.
Despite these negatives, the breakfast did win over many with its range of choices and taste, although improvements in service and organization could significantly enhance the overall experience.
Guests' experiences with dinner at Radisson Blu Resort Al Hoceima were varied. Many praised the delicious and well-arranged meals with some highlighting the food as very good, tasty and even top-notch. The buffet offerings, including breakfast, lunch and dinner, were described as breathtaking, diverse and of high quality by several reviewers.
However, there were notable criticisms about the dining experience. Many found the food to be mediocre, lacking in variety and not up to 5-star standards. Repetitive menus with limited choices were common complaints. The quality of food did not always meet expectations with some guests noting that it was greasy, bland and sometimes not fresh.
The restaurant service was also a point of contention with several guests describing it as disastrous, poorly organized and in need of improvement. Issues such as a lack of glassware, cutlery and a need for better buffet management were frequently mentioned. Despite these drawbacks, some guests still found the overall dining experience to be decent and enjoyable.
In summary, while some guests enjoyed the varied and delicious food at Radisson Blu Resort Al Hoceima, others felt there was significant room for improvement in both the quality and service of the dining options.
The rooms at Radisson Blu Resort Al Hoceima generally offer a comfortable and spacious experience for guests. Highlights include well-decorated and modern accommodations, many of which are large, airy and equipped with essential amenities. Several guests praised the rooms for being very clean and offering good privacy. Additionally, rooms often come with balconies and living areas, adding to the spacious feeling. Junior Suites with separate bedrooms and living rooms are also a notable feature.
On the downside, there seem to be occasional issues with room readiness at check-in and the cleanliness standards not always meeting expectations. Some guests reported finding dirty floors, furniture and even specific issues like bleach marks on towels or a sewer smell. Additionally, there are mentions of inadequate room equipment, such as missing large mirrors, insufficient towel racks and lacking details in room amenities.
Nonetheless, the comfortable bedding, modern facilities and the serene, quiet environment generally leave a positive impression. While the resort can improve in maintaining consistent cleanliness and better preparing rooms, the overall room experience remains commendable for its spaciousness and comfort.
Radisson Blu Resort Al Hoceima offers a mix of experiences regarding its beds. Many guests found the beds to be very comfortable with high-quality bedding and well-maintained cleanliness in the rooms. Descriptions such as comfortable, comfy and good bedding were frequently mentioned, indicating a generally positive reception. The availability of king-size beds and comfortable pillows added to the guests' comfort.
However, there were notable inconsistencies. Some guests pointed out that the beds were uncomfortably hard with poor-quality mattresses falling short of expectations for a 5-star establishment. Issues with the preparation of sofa beds, especially for children, were highlighted with some sofa beds described as not ready upon arrival or simply uncomfortable. Additionally, the room setup sometimes did not align with the booking specifics, such as a double bed request being met with two single beds. Despite the mixed feedback, when the beds met the guests' expectations, they were praised for their comfort and quality.
Radisson Blu Resort Al Hoceima presents a mixed picture in terms of cleanliness, according to guest reviews. Many guests praised the hotel for its general cleanliness, highlighting spotless hygiene, clean rooms and immaculately maintained facilities. The cleaning staff were often described as very professional and going above and beyond in their duties. The hotel's outdoor facilities and common areas were also appreciated for their neatness and cleanliness.
However, several reviews pointed out areas needing improvement. Issues with dusty balconies, improperly cleaned windows and limescale in bathrooms were noted. Specific mentions of dirty hallways, unclean restaurant chairs and neglected public toilets reveal that certain sections of the hotel require more thorough cleaning.
Some guests reported more troubling issues such as stained sheets, crumbs in carpets and unclean pool areas with a few instances of ants and other insects in rooms. Hygiene standards in certain areas like the pool and common facilities were found to be lacking with mentions of subpar maintenance and infrequent cleaning.
While many guests experienced and appreciated the clean, spacious rooms and the overall cleanliness of the resort, there is a clear call for more consistent and comprehensive maintenance to meet the expectations of a 5-star establishment.
At Radisson Blu Resort Al Hoceima, the staff has garnered a mix of feedback from guests with many highlighting their positive experiences. The majority of the staff is praised for being friendly, helpful and professional. Visitors often mention their warm welcomes and the courteous nature of staff in various departments, such as reception, restaurants, bars and even the pool area.
Guests frequently commend specific individuals for their exceptional service. Ismail, the bartender and Fatem Zahra, known for her cheerful demeanor at the omelet station, receive high marks for their friendliness. Majid and his professional team earn praise for their welcoming attitude, while the overall helpfulness and attentiveness of the staff, including receptionists and gardeners, are greatly appreciated.
The security and concierge staff are noted for their excellent service and the animation team, particularly Adil, are recognized for creating a great atmosphere and providing top-notch entertainment. Many guests emphasize the professionalism and politeness of the staff, which contributes significantly to the positive experiences at the resort.
However, there are also instances where the staff are seen as lacking in training and professionalism, particularly at the reception and pool bar. Some reviews mention issues with slow service, unfriendly behavior and a lack of warmth from certain staff members. Despite these drawbacks, the overall consensus remains largely favorable with numerous guests expressing gratitude for the caring and attentive service provided by the resort staff.
The overall feedback on the WiFi at Radisson Blu Resort Al Hoceima highlights significant issues. While there were occasional remarks that the WiFi worked excellently, most reviews reflect dissatisfaction with the internet service, particularly in the rooms. Guests reported poor quality, non-existent connections and constant internet problems. The WiFi signal was often weak or completely absent, limiting access mostly to public areas like the lobby and restaurant. Connection issues included frequent drops, very slow speeds and complete lack of service in some rooms. Overall, the WiFi experience was described as problematic and unreliable, impacting the quality of the stay for many guests.
The spa at Radisson Blu Resort Al Hoceima has garnered significant praise for its beautiful design, professional staff and an overall relaxing atmosphere. Guests consistently highlight the magnificent and very large spa area, which includes a great indoor swimming pool and heated pool that are only a few meters from the beach. Multiple visitors have also recommended the relaxing massages with some specifically noting the professional treatments received.
Despite the overwhelmingly positive feedback, there are a couple of minor issues mentioned, such as non-functional lights in the sauna room and the spa being closed during certain seasons, specifically winter. Some guests also mentioned the need for better maintenance in the spa area. However, these concerns were far outweighed by the positive remarks on the spa’s atmosphere and services.
Overall, guests describe the spa as amazing, wonderful and a highlight of their stay, contributing significantly to their overall relaxation and enjoyment at the resort.
The gym at Radisson Blu Resort Al Hoceima receives high praise from guests for its quality and cleanliness. Described as impeccable and world-class, the fitness center is well-equipped and maintained, featuring modern and comprehensive facilities. Guests particularly appreciate the presence of a competent coach with some highlighting Coach Hicham and his effective gym lessons. Overall, the gym stands out as a well-kept and appealing feature of the resort, contributing to a positive fitness experience for visitors.
The pool facilities at the Radisson Blu Resort Al Hoceima receive a lot of attention from guests, indicating both positive and some areas for improvement. Guests frequently highlight the pool's cleanliness and large size, describing the swimming area as beautiful, spacious and well-maintained. The pool staff also receive praise for their helpfulness and availability, contributing to an enjoyable poolside experience.
Families find the pool delightful, especially for children with shallow areas catering well to younger guests. An adult-only pool provides a quiet retreat, while private pools add an exclusive touch. The pool area is often described as immense and grandiose, complementing the overall beauty of the resort.
However, some reviews mention issues such as the indoor pool being closed or not heated and cold water in the outdoor pools. Concerns about overcrowding and occasional dirtiness were also noted. Despite these drawbacks, guests generally seem to appreciate the extensive pool facilities with many describing their poolside experiences as fantastic and heavenly.
Overall, the Radisson Blu Resort Al Hoceima's pool area stands out as a significant feature, offering a variety of options and enjoyable moments for both adults and children, though there are some aspects that could benefit from further improvements.
The Radisson Blu Resort Al Hoceima offers guests access to complimentary tennis facilities, highlighting a commitment to high-quality sports amenities. While the experience can be enjoyable, it's necessary to book the tennis courts in advance due to availability issues. The courts are a significant part of the resort's diverse range of sports activities, contributing to an overall pleasant atmosphere. However, the tennis courts do require some maintenance to meet the expected standards. Besides tennis, the resort features soccer and futsal fields but falls short on providing ping pong rackets. Overall, the resort's tennis amenities and other sports facilities contribute positively to a guest's stay.
Radisson Blu Resort Al Hoceima generally offers ample parking facilities with a variety of options including private and secure parking. Guests have noted the availability of plenty of parking spaces, making it convenient for those traveling by car. While some mention that the parking areas can become crowded and there are occasional instances of insufficient spaces, most reviews reflect satisfaction with the parking availability. However, there are a few suggestions for improvement, including more efficient parking management and better arrangements to protect uncovered cars. Additionally, guests sometimes need to walk with their luggage from the parking lot to different parts of the resort.
Radisson Blu Resort Al Hoceima emerges as a top choice for families seeking a relaxing and enjoyable stay. Visitors emphasize the family-friendly ambiance and numerous facilities catered specifically to children. The presence of a kids club, praised for its array of activities and attentive team, stands out as a notable feature, ensuring that young guests are entertained throughout their stay.
The resort's accommodations, including spacious suites suitable for families and the large swimming pool with a dedicated paddling pool for babies, contribute to its attractiveness as a family vacation spot. The indoor pool is highlighted as ideal for infants, making it convenient for parents with young children.
Guests also note the excellent reception team and the overall attentive staff who take care of each child, enhancing the family-oriented atmosphere. The private parking area and family-oriented facilities further add to the convenience for guests traveling with children.
While some reviews mention the need for improvement in the animation activities and noted issues like a stench at certain times, the overall sentiment is positive. The resort's quiet and relaxing location is highly recommended for family stays, offering a perfect setting for disconnecting and enjoying quality time together.
In summary, Radisson Blu Resort Al Hoceima is highly recommended for family vacations, offering a welcoming and accommodating environment, ensuring an enjoyable experience for both parents and children alike.
Radisson Blu Resort Al Hoceima features a blend of luxury and comfort but garners mixed reactions regarding its five-star rating. Guests praise its beautiful facilities, modern style, impeccable cleanliness and courteous, professional staff. The hotel's proximity to a private beach and its inviting swimming pool enhance the overall experience, making it an excellent choice for families.
However, many reviews indicate that the resort falls short of the expected five-star standards, particularly in dining and catering services. Several guests felt that the food quality failed to meet their expectations for a luxury hotel. Despite these concerns, the hospitality, comfort and modern amenities receive commendable mentions. The positive experiences and professional service make Radisson Blu Resort Al Hoceima worth considering, although some guests suggest areas for improvement to fully align with five-star expectations.
Radisson Blu Resort Al Hoceima offers several facilities and services aimed at business travelers, including a business center and conference rooms suitable for meetings and professional seminars. While Wi-Fi is offered, users have reported inconsistent connectivity, which may hinder remote work. The suitability of the resort for business meetings is not clearly indicated in the reviews.
The Radisson Blu Resort Al Hoceima presents a mixed bag in terms of accessibility for guests with disabilities. On the positive side, the property itself is beautiful and has been made accessible, meeting various needs, particularly in its relaxation areas. Accommodation within the facility appears to cater to everyone, creating an inclusive environment. Despite this, there were noted difficulties for guests, especially elderly ones, due to the responsibility lapses at reception. The primary challenge is the hotel's location, which complicates accessibility without provided transportation, making it reachable only by taxi. Overall, while the resort excels within its grounds, access outside the property poses certain difficulties.
The Radisson Blu Resort Al Hoceima features an indoor pool that is a significant highlight for many guests. Particularly appreciated during the off-season, the heated pool provides a comfortable swimming experience for both kids and adults. The facility is complemented by a Jacuzzi, adding to its appeal. Cleanliness and comfort are consistent themes, extending from the pool area to the bedding. Additionally, the resort's spa, which also includes a heated pool, enhances the overall relaxation experience for visitors.
The outdoor pool at Radisson Blu Resort Al Hoceima receives commendations for its impressive size and cleanliness. Described as large, well-maintained, heated and beautiful, the pool area stands out as a highlight of the resort. Guests appreciate the substantial space available with mentions of a huge pool area and an immense swimming pool. Beyond the central outdoor pool, the presence of a heated pool and a private beach further enhances the appeal. Despite the positive feedback, some reviews note issues with the cleanliness of the armchairs and the size of the pool relative to the number of guests. Additionally, there is praise for the adult-only pool and the availability of both indoor and outdoor pools. Overall, the outdoor pool area at this resort is largely viewed as a fantastic feature, providing a great setting for relaxation and enjoyment.
Radisson Blu Resort Al Hoceima impresses guests with its top-notch infrastructure and modern design, embodying luxurious hospitality. Many reviews highlight the hotel's five-star amenities and services, reinforcing its reputation as a true luxury destination. Visitors describe the resort as a relaxing and sophisticated place, worthy of its five-star rating. The quality of meals and water management also receives high praise, adding to the overall perception of opulence. Guests frequently rate the accommodations as definitively luxurious, comparing it favorably to other high-end hotels. Although some reviews mention a desire for better maintenance to fully meet five-star standards, the consensus remains that Radisson Blu Resort Al Hoceima offers a premium and indulgent experience.
Radisson Blu Resort Al Hoceima is described as a haven for couples seeking a romantic escape. The hotel's calm ambiance, coupled with its panoramic and magical sunset views, creates an idyllic setting ideal for romance. The architecture and serene landscape greatly contribute to its dreamlike atmosphere. Highlighted features include an adult-only pool and a peaceful environment perfect for relaxation. Guests repeatedly note the location's proximity to the beach, adding to its appeal as a tranquil retreat.
The staff's friendliness and attentiveness stand out, enhancing the overall experience. Romantic touches such as beautifully organized birthday parties and the overall romantic atmosphere make it highly recommended for lovers of beautiful hotels. The resort's value for money is also emphasized, making it a great destination for a vacation stay.
Location Show Map
Location
Guests appreciate the resort's geographical location, often describing it as impeccable with fabulous panoramic views and a sense of absolute calm. The vastness of the complex and its thoughtful design enhance the holiday experience, giving visitors a pleasant blend of comfort and seclusion. With easy access to Sfiha Beach, the resort is great for family trips, offering a magnificent pool and beautiful rooms.
The location is often highlighted as one of the standout features, complemented by the friendly staff and good atmosphere. Despite being a bit remote and requiring a taxi ride to the city center, many guests find the peaceful ambiance and serene natural setting to be worth the extra travel. The well-maintained surroundings and exceptional setting contribute to an overall memorable stay, allowing guests to enjoy a luxurious retreat right by the sea.
Breakfast
However, there were several recurring drawbacks. Many complaints centered around the breakfast's organization and service with guests noting chaotic scenes, insufficient staffing and long queues. Some found the buffet's quality and variety lacking for a 5-star hotel, mentioning issues such as cold juices, mixed orange juice with water and poor coffee. There were also reports of unclean conditions, including dirty dishes and furniture and the presence of flies.
Despite these negatives, the breakfast did win over many with its range of choices and taste, although improvements in service and organization could significantly enhance the overall experience.
Dinner
However, there were notable criticisms about the dining experience. Many found the food to be mediocre, lacking in variety and not up to 5-star standards. Repetitive menus with limited choices were common complaints. The quality of food did not always meet expectations with some guests noting that it was greasy, bland and sometimes not fresh.
The restaurant service was also a point of contention with several guests describing it as disastrous, poorly organized and in need of improvement. Issues such as a lack of glassware, cutlery and a need for better buffet management were frequently mentioned. Despite these drawbacks, some guests still found the overall dining experience to be decent and enjoyable.
In summary, while some guests enjoyed the varied and delicious food at Radisson Blu Resort Al Hoceima, others felt there was significant room for improvement in both the quality and service of the dining options.
Rooms
On the downside, there seem to be occasional issues with room readiness at check-in and the cleanliness standards not always meeting expectations. Some guests reported finding dirty floors, furniture and even specific issues like bleach marks on towels or a sewer smell. Additionally, there are mentions of inadequate room equipment, such as missing large mirrors, insufficient towel racks and lacking details in room amenities.
Nonetheless, the comfortable bedding, modern facilities and the serene, quiet environment generally leave a positive impression. While the resort can improve in maintaining consistent cleanliness and better preparing rooms, the overall room experience remains commendable for its spaciousness and comfort.
Beds
However, there were notable inconsistencies. Some guests pointed out that the beds were uncomfortably hard with poor-quality mattresses falling short of expectations for a 5-star establishment. Issues with the preparation of sofa beds, especially for children, were highlighted with some sofa beds described as not ready upon arrival or simply uncomfortable. Additionally, the room setup sometimes did not align with the booking specifics, such as a double bed request being met with two single beds. Despite the mixed feedback, when the beds met the guests' expectations, they were praised for their comfort and quality.
Cleanliness
However, several reviews pointed out areas needing improvement. Issues with dusty balconies, improperly cleaned windows and limescale in bathrooms were noted. Specific mentions of dirty hallways, unclean restaurant chairs and neglected public toilets reveal that certain sections of the hotel require more thorough cleaning.
Some guests reported more troubling issues such as stained sheets, crumbs in carpets and unclean pool areas with a few instances of ants and other insects in rooms. Hygiene standards in certain areas like the pool and common facilities were found to be lacking with mentions of subpar maintenance and infrequent cleaning.
While many guests experienced and appreciated the clean, spacious rooms and the overall cleanliness of the resort, there is a clear call for more consistent and comprehensive maintenance to meet the expectations of a 5-star establishment.
Staff
Guests frequently commend specific individuals for their exceptional service. Ismail, the bartender and Fatem Zahra, known for her cheerful demeanor at the omelet station, receive high marks for their friendliness. Majid and his professional team earn praise for their welcoming attitude, while the overall helpfulness and attentiveness of the staff, including receptionists and gardeners, are greatly appreciated.
The security and concierge staff are noted for their excellent service and the animation team, particularly Adil, are recognized for creating a great atmosphere and providing top-notch entertainment. Many guests emphasize the professionalism and politeness of the staff, which contributes significantly to the positive experiences at the resort.
However, there are also instances where the staff are seen as lacking in training and professionalism, particularly at the reception and pool bar. Some reviews mention issues with slow service, unfriendly behavior and a lack of warmth from certain staff members. Despite these drawbacks, the overall consensus remains largely favorable with numerous guests expressing gratitude for the caring and attentive service provided by the resort staff.
Wi-Fi
Spa
Despite the overwhelmingly positive feedback, there are a couple of minor issues mentioned, such as non-functional lights in the sauna room and the spa being closed during certain seasons, specifically winter. Some guests also mentioned the need for better maintenance in the spa area. However, these concerns were far outweighed by the positive remarks on the spa’s atmosphere and services.
Overall, guests describe the spa as amazing, wonderful and a highlight of their stay, contributing significantly to their overall relaxation and enjoyment at the resort.
Gym
Pool
Families find the pool delightful, especially for children with shallow areas catering well to younger guests. An adult-only pool provides a quiet retreat, while private pools add an exclusive touch. The pool area is often described as immense and grandiose, complementing the overall beauty of the resort.
However, some reviews mention issues such as the indoor pool being closed or not heated and cold water in the outdoor pools. Concerns about overcrowding and occasional dirtiness were also noted. Despite these drawbacks, guests generally seem to appreciate the extensive pool facilities with many describing their poolside experiences as fantastic and heavenly.
Overall, the Radisson Blu Resort Al Hoceima's pool area stands out as a significant feature, offering a variety of options and enjoyable moments for both adults and children, though there are some aspects that could benefit from further improvements.
Tennis
Parking
Family
The resort's accommodations, including spacious suites suitable for families and the large swimming pool with a dedicated paddling pool for babies, contribute to its attractiveness as a family vacation spot. The indoor pool is highlighted as ideal for infants, making it convenient for parents with young children.
Guests also note the excellent reception team and the overall attentive staff who take care of each child, enhancing the family-oriented atmosphere. The private parking area and family-oriented facilities further add to the convenience for guests traveling with children.
While some reviews mention the need for improvement in the animation activities and noted issues like a stench at certain times, the overall sentiment is positive. The resort's quiet and relaxing location is highly recommended for family stays, offering a perfect setting for disconnecting and enjoying quality time together.
In summary, Radisson Blu Resort Al Hoceima is highly recommended for family vacations, offering a welcoming and accommodating environment, ensuring an enjoyable experience for both parents and children alike.
5 Star
However, many reviews indicate that the resort falls short of the expected five-star standards, particularly in dining and catering services. Several guests felt that the food quality failed to meet their expectations for a luxury hotel. Despite these concerns, the hospitality, comfort and modern amenities receive commendable mentions. The positive experiences and professional service make Radisson Blu Resort Al Hoceima worth considering, although some guests suggest areas for improvement to fully align with five-star expectations.
Business
Accessible
Heated Pool
Outdoor Pool
Luxury
Romantic
The staff's friendliness and attentiveness stand out, enhancing the overall experience. Romantic touches such as beautifully organized birthday parties and the overall romantic atmosphere make it highly recommended for lovers of beautiful hotels. The resort's value for money is also emphasized, making it a great destination for a vacation stay.
Yes, Radisson Blu Resort Al Hoceima has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Radisson Blu Resort Al Hoceima.
No, Radisson Blu Resort Al Hoceima doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Resort Al Hoceima.
Yes, Radisson Blu Resort Al Hoceima has a gym.
Location Show Map
