Fouad Hotel enjoys an enviable location on the Mediterranean waterfront, providing stunning sea views and easy access to Alexandria's prominent attractions. Guests consistently praise its proximity to restaurants, coffee shops and key city landmarks, further enhanced by a lively atmosphere and convenient public transportation options, including a nearby tram stop. Despite occasional noise, the scenic vistas and centrality make the location a standout feature.
Rooms at Fouad Hotel receive mixed feedback. Positively, some guests note clean and spacious rooms with functional bathrooms and amenities like fridges, appreciating balconies with sea views. However, numerous areas require improvement, including outdated furniture, small room sizes and inadequate privacy due to exposed adjacent balconies. Issues such as uncomfortable mattresses, cleanliness problems and poorly maintained shared bathrooms detract from the overall experience.
Cleanliness is another area with varied feedback. Some guests commend receiving clean rooms, but many report issues like dirty walls, insects, dust and unclean under-bed areas. Shared bathrooms, in particular, suffer from poor maintenance and foul smells, indicating a need for consistent upkeep to meet guests' expectations.
Staff at Fouad Hotel generally receive positive comments for their friendliness and helpfulness with special mentions for Mr. Hani and Hamdi. The receptionist's English fluency adds to the welcoming atmosphere. However, there are complaints about unprofessional behavior and security concerns, highlighting inconsistencies in service quality.
Beds are a notable drawback with frequent mentions of hard, uncomfortable mattresses and unstable, poorly furnished beds. Issues with old, uneven mattresses and concerns about hygiene, including reports of insect infestations, further impact guests' comfort.
In summary, Fouad Hotel offers an exceptional location and friendly staff, but faces significant challenges with room comfort, cleanliness and bed quality, requiring focused improvements to enhance the overall guest experience.
La terrasse is celebrated for its prime location, offering guests breathtaking views of the bay and easy access to Alexandria's cultural landmarks such as the fort and library. The proximity to the Corniche, local restaurants, and markets enables visitors to enjoy both urban vitality and serene sea vistas, making the hotel's location a frequently mentioned highlight.
However, the hotel's breakfast service receives mixed reviews, with some guests noting the absence of a dedicated breakfast facility and describing the breakfast options as minimal yet occasionally delightful when served as breakfast in bed. The coffee is often praised for its affordability and taste, though improvements in the breakfast offerings could enhance the overall experience.
The rooms at Abeer Hotel offer a varied experience. Many guests commend the cleanliness, spaciousness, and spectacular sea views. Convenient features like reading lamps and well-placed sockets contribute to a comfortable stay. However, room sizes and cleanliness levels can vary, and some guests find certain rooms cramped or inadequately maintained, with a lack of essential amenities like soap and towels.
The hotel receives mixed feedback on cleanliness overall, with reports of dusty furniture, unclean bathrooms, and hygiene concerns detracting from the quality of the stay. Despite these issues, the staff's friendliness and attentiveness frequently receive high praise. The team, known for their cooperative nature and pleasant demeanor, greatly enhances the guest experience, with individuals like Dalia, Daleh, Ms. Angie, and 3am Ahmed leaving a positive impression.
Wi-Fi service at the hotel varies among guests, with some facing connectivity issues while others find it sufficient for their needs. The staff's efforts to improve the internet experience are noted positively.
The beds also receive mixed reviews, with many guests finding them comfortable and supportive, yet others encounter issues like stained sheets or bedbugs. Despite this, several visitors are satisfied with the quality of the bedding and the restful sleep it provides.
In summary, La terrasse offers an unparalleled location and exceptional staff service, with opportunities for improvement in areas like breakfast, cleanliness, and Wi-Fi connectivity.