فندق الاندلس الماسي - Alandalus Diamond Hotel presents a generally positive yet mixed experience for its guests. The hotel’s location is convenient, providing easy access to nearby amenities, shops, restaurants and markets. Despite some distance from the Haram, the hotel offers a shuttle service during prayer times, which is highly appreciated. Guests also enjoy the quiet neighborhood and the availability of convenient parking spaces.
While guests have issues with the cleanliness of the rooms, particularly with dirty carpets and bathrooms, many report the rooms as spacious, modern and well-equipped. The courteous staff, notably specific employees like Mr. Khaled, Ms. Arwa and Mr. Mohammed Mahy, contribute significantly to a positive guest experience. The reception staff is praised for their quick and respectful service, though there are occasional criticisms regarding room readiness and noise levels.
The breakfast service does not meet guest expectations with complaints about the lack of a buffet and the quality of the food provided. Despite this, the hotel generally maintains a satisfactory level of cleanliness with some positive remarks about clean beds and organized premises. The need for better housekeeping supervision is highlighted.
Guests find the Wi-Fi service mostly reliable, though there are areas that require improvement. The swimming pool, though small and with an additional charge, receives positive reviews from those who use it. Parking options around the hotel are convenient and accessible with ample spaces available.
فندق الاندلس الماسي - Alandalus Diamond Hotel is family-friendly, offering a clean environment and activities for children. Comfortable beds are noted by many guests with some experiencing issues such as bed bugs or worn-out mattresses.
While there are commendable aspects of the hotel, it does not fully meet the expectations of a four-star rating. The convenience of the shuttle service and the overall hospitality enhance the stay, but improvements in cleanliness, maintenance and breakfast service would significantly boost guest satisfaction.
Hafawah Suites is lauded for its exceptional location in the heart of Madinah, directly opposite the renowned Al Rashid Mall, providing guests with convenient access to a variety of services, shops, restaurants and grocery stores. This prime spot is ideal for personal transportation or a short taxi ride to key locations, including the Haram and significant sites like Uhud Mountain. Guests enjoy the quieter environment away from the crowds, adding to the overall peaceful and comfortable stay.
The breakfast experience has mixed reviews; some guests find it delicious and satisfactory while others call for more variety and better service. Despite the café's efforts, many guests feel the options are limited and have suggestions for improvement, especially during Ramadan when breakfast is absent.
The dining experience, centered around a single café due to the lack of an exclusive restaurant, receives varied reactions. Guests appreciate the quality dishes and service but wish for more diverse dining options and cultural beverage staples. Dinner can be enjoyed in-room with convenient delivery options and discounts at nearby restaurants.
Rooms at Hafawah Suites are frequently praised for their spaciousness, modern amenities and practicality. They are well-equipped with high-quality accessories, comfortable beds and appealing designs. The cleanliness of the rooms and facilities meets international standards, contributing to a comfortable and enjoyable stay. However, minor issues with room service and occasional lapses in cleanliness are noted.
The hotel's staff is often highlighted for their friendly, polite and professional demeanor. While most guests find the reception team helpful and cooperative, there are a few reports of inconsistent service quality.
The internet connectivity at Hafawah Suites is a mixed experience; some guests appreciate the unlimited access while others find the Wi-Fi weak and prone to interruptions. Enhancements in this area could elevate the overall guest experience.
The pools, particularly the rooftop and children's pools, are well-received for their cleanliness and family-friendly features. The beautiful design and additional amenities such as a gym and gaming areas provide a balanced mix of relaxation and entertainment. The outdoor and indoor pools cater to all ages, although some improvements in pool temperature and maintenance are suggested.
Beds at Hafawah Suites receive mixed feedback. While some guests find them comfortable and spacious, others report discomfort due to hard or worn-out mattresses and cleanliness issues with the bedding. Addressing these concerns could significantly enhance guest satisfaction.
For honeymooners and those seeking a serene retreat, Hafawah Suites offers a beautifully modern and clean environment with a quiet atmosphere, ideal for special occasions. The staff's cooperation, along with the well-maintained rooms and facilities, ensures a positive and memorable stay.
In summary, Hafawah Suites excels in location, cleanliness and staff friendliness with room for improvement in breakfast variety, internet connectivity, bed comfort and consistent service quality. It stands as a reputable and comfortable lodging choice in Madinah, providing a blend of convenience and peaceful retreat amidst the city's vibrant surroundings.
Marriott Executive Apartments Madinah is highly praised for its prime location offering convenience and ease of access to numerous services, particularly next to Al Rashid Mall and Carrefour. This makes it ideal for families and those seeking a quieter setting away from the bustling center. Despite a ten-minute journey to the main sights and the Haram, the availability of shuttle services ensures a manageable commute. The hotel features ample, free parking, adding to the overall convenience.
The breakfast experience is predominantly well-received with guests appreciating the variety and quality of the offerings. The dedicated breakfast chef and attentive waitstaff enhance the dining experience, despite some calls for greater variety and improvements in quality. Special accommodations during Ramadan, like room-delivered breakfasts for non-Muslim guests, add a layer of comfort.
Guests consistently commend the spacious and well-equipped rooms, marked by their cleanliness, size and tranquility. The large apartments, complete with living areas and kitchens, provide a luxurious atmosphere, though some minor issues with specific cleanliness aspects and noise insulation were noted.
Cleanliness across the hotel is highly rated with most guests acknowledging the well-maintained rooms and facilities. The staff's dedication to cleanliness is frequently highlighted, although a few lapses in housekeeping were mentioned.
The exceptional staff stands out, garnering consistent praise for their supportiveness, professionalism and attentiveness. Notable individuals and teams receive special mentions, reflecting the high-level service provided across all departments. This contributes significantly to the overall positive guest experience.
The hotel's pool area is well-maintained, featuring an array of facilities that make it family-friendly. Despite minor critiques regarding chlorine levels and privacy concerns, the pool and additional amenities like the spa and sauna contribute positively to guest stays.
Ample and free parking facilities add to the convenience of guests with vehicles, although some find the parking slightly distant from the main complex.
The soft and comfortable beds receive positive feedback, further enhancing the comfort of the accommodations, though there are a few comments on overly soft pillows and occasional bedding odor.
Overall, Marriott Executive Apartments Madinah is highly regarded for its luxurious accommodations, excellent services and well-organized amenities. The hotel’s ambiance, layout and customer satisfaction levels often lead guests to feel it surpasses its four-star rating.
Categories
Pool
Indoor Pool
Children's Pool
Romantic
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Al ‘Awali