فندق الساعي Alsai Hotel
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Summary of reviewsAlsai Hotel presents a variety of experiences for its guests, focusing mainly on positive aspects with some room for improvement. The hotel's location is described as convenient for accessing supermarkets, restaurants and shops and offers a magical night view of the clock tower. Proximity to free Mecca buses that transport visitors to the Grand Mosque is also noted as a plus. Meanwhile, the distance to Masjid Al Haram (35-45 minute walk) and the challenges with transportation and parking are less ideal, particularly for older visitors. The surrounding area is bustling yet crowded and old, which might be off-putting for some.
The rooms at Alsai Hotel generally receive praise for their spaciousness, beautiful design and comfort. Guests appreciate the comfortable beds, cleanliness and effective responsiveness of the staff, who promptly handle requests for new linens. However, some rooms are smaller than expected and lack sufficient lighting and basic amenities, such as towels and toiletries. Cleanliness issues, including unclean bed sheets and occasional unpleasant smells, have been reported, along with noise disturbances from other rooms and elevators.
Regarding cleanliness, many guests commend the hotel for its clean and tidy rooms, particularly the bedding and private bathrooms. However, inconsistencies in maintaining hygiene standards are noted with certain areas requiring more frequent cleaning and better upkeep.
The staff at Alsai Hotel receives predominantly positive feedback with particular praise for cooperative and polite receptionists and cleaning staff. Quick assistance and good customer service are commonly highlighted. Nonetheless, communication issues and the need for additional training for better handling and service are mentioned.
Beds at the hotel garner mixed reviews. While some guests find the mattresses clean and comfortable, enjoying prompt service when requesting new sheets, others report issues with bed cleanliness and comfort. Concerns include old, unclean bedding and broken beds, which affect sleep quality. Noise insulation is also noted as insufficient, disrupting rest.
In summary, Alsai Hotel is appreciated for its convenient location, cooperative staff and comfortable rooms. However, improvements in distance to holy sites, cleanliness consistency and bed maintenance could significantly enhance the overall guest experience.
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The rooms at Alsai Hotel generally receive praise for their spaciousness, beautiful design and comfort. Guests appreciate the comfortable beds, cleanliness and effective responsiveness of the staff, who promptly handle requests for new linens. However, some rooms are smaller than expected and lack sufficient lighting and basic amenities, such as towels and toiletries. Cleanliness issues, including unclean bed sheets and occasional unpleasant smells, have been reported, along with noise disturbances from other rooms and elevators.
Regarding cleanliness, many guests commend the hotel for its clean and tidy rooms, particularly the bedding and private bathrooms. However, inconsistencies in maintaining hygiene standards are noted with certain areas requiring more frequent cleaning and better upkeep.
The staff at Alsai Hotel receives predominantly positive feedback with particular praise for cooperative and polite receptionists and cleaning staff. Quick assistance and good customer service are commonly highlighted. Nonetheless, communication issues and the need for additional training for better handling and service are mentioned.
Beds at the hotel garner mixed reviews. While some guests find the mattresses clean and comfortable, enjoying prompt service when requesting new sheets, others report issues with bed cleanliness and comfort. Concerns include old, unclean bedding and broken beds, which affect sleep quality. Noise insulation is also noted as insufficient, disrupting rest.
In summary, Alsai Hotel is appreciated for its convenient location, cooperative staff and comfortable rooms. However, improvements in distance to holy sites, cleanliness consistency and bed maintenance could significantly enhance the overall guest experience.
Family Friendly Hotel
Cheap Hotel
Small Hotel
About فندق الساعي Alsai Hotel
License: 10009790
Guest Reviews
Location
However, many guests find the distance to Masjid Al Haram less ideal, particularly for older visitors who might find the 35-45 minute walk challenging. Although taxis are available, costing around 10 Saudi riyals and there are public transport options, they still require additional walking. The public bus stop is about 1 km away, which has been described as inconvenient.
The surrounding area is described as a popular neighborhood, but it's noted to be crowded and old, which could be off-putting for some travelers. Parking is a recurring issue with insufficient spaces causing frustration for guests who drive.
In summary, while the Alsai Hotel offers an array of nearby services and scenic views, the considerable distance to the holy sites and the challenges with transportation and parking may be significant factors to consider for potential visitors.
Rooms
However, there are a number of issues that guests have mentioned. Some rooms were noted to be smaller than advertised and others lacked sufficient lighting. Basic amenities such as towels, tissues, shampoo, a boiler and tea or Nescafe were not provided, leaving some guests underwhelmed. Several reviews raised cleanliness concerns, including instances of unclean bedsheets and rooms needing more thorough cleaning, especially under the beds. Unpleasant smells and the appearance of some cleaning staff were also points of contention.
Noise from other rooms or the elevator was another problem for some guests, affecting their overall comfort. Despite these issues, the hotel's design and the general comfort of the rooms have received positive remarks. Improvements in cleanliness and amenities could significantly enhance the guest experience at Alsai Hotel.
Beds
However, there are recurring issues that cannot be overlooked. Many guests questioned the cleanliness of the beds with some noting that the bed sheets had not been changed prior to their arrival. There were also comments about the bedding being old, not clean and uncomfortable. Some beds were reported as broken, affecting the overall sleep quality. The noise insulation of the rooms was also mentioned as insufficient, which could disturb guests looking for a quiet rest.
The accuracy and responsiveness of the cleaning services also received mixed feedback with some reporting meticulous attention to detail, while others felt the cleanliness was lacking. Overall, while the hotel shows potential and can address guest concerns, improvements in bed cleanliness and maintenance are necessary for a consistently comfortable stay.
Cleanliness
However, there are noticeable remarks about cleanliness issues. Some guests have reported that bed linens could use more frequent cleaning and occasional lapses in room maintenance have been noted. Specific complaints include unclean areas and isolated incidents of dirt and stains, which suggest that cleanliness consistency may vary.
In summary, while Alsai Hotel is often praised for its cleanliness, reflecting a clean and organized aesthetic, sporadic issues do indicate room for improvement in maintaining hygiene standards across all areas consistently.
Staff
However, there were some mentions of areas needing improvement. Some guests experienced communication issues and suggested additional training for better handling and service. There were occasional remarks about average cleaning staff performance and the need for more welcoming behavior from some employees. Despite these criticisms, the overall sentiment towards the staff was favorable with many guests appreciating their cooperative and friendly nature.
No, فندق الساعي Alsai Hotel doesn't have any pool.
No, a spa isn't available at فندق الساعي Alsai Hotel.
No, فندق الساعي Alsai Hotel doesn't allow dogs.
No, parking facilities aren't available at فندق الساعي Alsai Hotel.
No, فندق الساعي Alsai Hotel doesn't have a gym.
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