Holiday Inn Express San Jose Costa Rica Airport by IHG

Alajuela 10.00107800, -84.19558300 , 1 Kilometer East Of Juan Santamaria Airport (Show on Map)
8.5
Very Good


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Summary of reviewsThe Holiday Inn Express San Jose Costa Rica Airport by IHG, consistently receives positive feedback from guests for its strategic location and convenience, particularly for those with tight travel schedules. Situated next to San Jose's international airport, it offers a remarkable proximity that is perfect for late arrivals or early departures. The efficient, complimentary 24-hour shuttle service further enhances the convenience, ensuring smooth and stress-free transfers. This, combined with the hotel's thorough cleanliness and well-maintained modern amenities, ensures a pleasant stay.

The hotel’s breakfast has also been praised for its extensive variety and high quality with hot and cold options catering to different dietary needs, including gluten-free and vegan preferences. Although there were some criticisms regarding specific items, guests generally consider the breakfast to be a significant perk, often describing it as the best complimentary breakfast they've had.

Dining options around the hotel are varied with a popular 24-hour Denny's Diner just 50 meters away and other notable restaurants in close proximity. Although there were some limitations regarding the fast food nature and pricing of these options, the overall accessibility and availability of 24-hour dining solutions mitigate these drawbacks.

Rooms at the hotel are described as clean, comfortable and spacious, equipped with modern amenities and maintained to high standards. While there were minor concerns about certain aspects like occasional musty smells, outdated fixtures and noise issues, guests mostly found the rooms satisfactory and suitable, especially given the hotel's prime location.

The exceptional friendliness and professionalism of the hotel staff are consistently highlighted in reviews. From the reception to the breakfast service staff, the team is commended for their attentiveness, efficiency and willingness to go above and beyond to assist guests, enhancing the overall experience significantly.

Guests also appreciate the amenities such as the clean and lovely outdoor pool and a gym, which, despite being modest, serves its purpose effectively. The hotel also offers ample parking space, including a park and fly option, adding to its convenience for travelers.

The hotel provides free Wi-Fi, although there were mixed experiences regarding its reliability and speed. Despite some connectivity issues, the overall sentiment remains positive, given the other advantages of staying at the hotel.

For business travelers, the hotel stands out as an excellent choice, offering clean and comfortable accommodations with essential business amenities and services, including assistance with COVID-19 PCR tests. The reliable shuttle services and strategic location further enhance its appeal for professional guests.

Overall, the Holiday Inn Express San Jose Costa Rica Airport by IHG, delivers a comfortable, convenient and pleasant experience for both leisure and business travelers, reinforced by its prime location, outstanding staff and comprehensive amenities.
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Categories
Hotel near Golf Courses
This hotel is explicitly listed as a golf hotel in Alajuela, indicating its suitability for guests interested in golf.

Business Hotel
An ideal choice for business travelers, offering everything required for a seamless travel experience. The location is convenient for those traveling for professional purposes and the hotel's amenities are tailored to meet the needs of business guests.

Hotel with Parking
Offering free parking, this hotel is situated just one kilometer east of the Juan Santamaria Airport. This provides convenient parking for travelers flying in or out.

Accessible Hotel
Holiday Inn Express, an IHG brand, is known for providing accessible accommodations. Although specific details for this hotel were not in the search results, it is reasonable to expect accessible rooms and features based on brand standards.

Hotel where Extra Health & Safety Measures Have Been Taken
Being part of the IHG group, this hotel adheres to corporate standards of cleanliness and safety. Chain hotels typically have established protocols for hygiene and guest well-being.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
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Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Gym

Hotel with Outdoor Pool

Room Types
Standard Room The bright, air-conditioned rooms offer free Wi-Fi, cable TV and a coffee maker. Free phone calls are also included. Bathrooms come with toiletries and a hairdryer. Bed type and smoking preference for this room will be allocated on arrival, subject to availability.

King Room - Hearing Accessible - Non-Smoking This bright, air-conditioned room is adapted for wheelchair access and offers free Wi-Fi, cable TV, a coffee maker and a visual alarm. Free phone calls are also included. The bathroom has a raised toilet and grab rails, and comes with toiletries and a hairdryer.

Standard King Room The bright, air-conditioned rooms offer free Wi-Fi, cable TV and a coffee maker. Free phone calls are also included. Bathrooms come with toiletries and a hairdryer.

Standard Room with Two Queen Beds Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as garden views. The unit has 2 beds.

King Standard Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as garden views. The unit has 1 bed.

Queen Room with Two Queen Beds Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as garden views. The unit offers 2 beds.

2 Queen Standard Pool View Microwave Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as pool views. The unit has 2 beds.

Standard King Room with Pool View Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as pool views. The unit has 1 bed.

Standard Queen Room with Two Queen Beds and Pool View Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as pool views. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Conveniently nestled next to San Jose's international airport, the Holiday Inn Express San Jose Airport offers an ideal location for travelers. Guests consistently emphasize its remarkable proximity to the airport, making it perfect for anyone arriving late or departing early. The efficient and complimentary shuttle service adds to the convenience, ensuring smooth and stress-free transfers.

The hotel's locale also positions it favorably for accessing car rentals and nearby restaurants, which is a significant plus for those planning to explore Costa Rica. Additionally, the swift check-in process and comfortable, spacious rooms enhance the overall stay experience. Many reviews highlighted the modern amenities, well-maintained property and helpful staff, ensuring travelers feel well-accommodated.

Whether beginning or ending a Costa Rican adventure, the location of Holiday Inn Express San Jose Airport stands out as a primary benefit. Its close vicinity to the airport, coupled with excellent service and facilities, makes it an optimal choice for a one-night stay or longer.

Breakfast
The breakfast experience at Holiday Inn Express San Jose Costa Rica Airport by IHG, has garnered a mix of opinions from guests, predominantly skewing positive. Many reviews praise the breakfast for its variety and quality, highlighting the availability of both hot and cold options such as eggs, bacon, pastries, fresh fruit and cereal. The buffet is often described as extensive and very rich, offering a wide selection that includes gluten-free and vegan options. Guests also appreciated the convenience of the takeaway breakfast for early departures, which was frequently mentioned as a thoughtful touch.

Despite some critical feedback on certain items such as unappetizing fruit and dry pastries, the majority find the breakfast offerings very good to excellent with several noting significant improvements over time. The availability of breakfast from early morning hours is another notable advantage, especially for travelers catching early flights.

The staff at breakfast are regularly commended for their friendliness and helpfulness, enhancing the overall experience. The inclusion of a free breakfast is viewed as a valuable perk with some guests deeming it the best complimentary breakfast they've had at a hotel. Overall, the breakfast at this hotel is considered a strong point, contributing positively to the guests' stay.

Dinner
The dining options around Holiday Inn Express San Jose Costa Rica Airport by IHG, offer a mixed range of experiences. Although the hotel itself does not have an on-site restaurant, guests can enjoy a variety of nearby eateries. A Denny's Diner, which operates 24 hours and is located just 50 meters away, is a popular choice, providing convenient and decent dining with options like beer. Aside from Denny's, there are multiple other restaurants across the street and a notable eatery, Rosti, known for its wonderful food, is nearby as well.

For those looking for a more traditional dining experience, options like the restaurant in the Hampton Inn down the street and the neighboring establishments are viable alternatives. The hotel's added convenience of a shuttle service to both the city center and the airport makes it easier for guests to explore more dining venues without much hassle.

Despite the general limitations to fast food and somewhat pricey meals, the availability of 24-hour dining options is advantageous, allowing guests to get food delivered even late at night. Overall, while the culinary scene around the hotel has its drawbacks, the array of accessible restaurants helps ensure that guests can find satisfactory dining solutions.

Rooms
The rooms at Holiday Inn Express San Jose Costa Rica Airport by IHG, have received predominantly positive feedback from guests. They are described as clean, comfortable and spacious with modern amenities and well-maintained facilities. Guests appreciated the comfortable beds and highlighted the cleanliness of the rooms, which were spotless and well-appointed. The spaciousness of the rooms was another frequently mentioned benefit, offering ample space for relaxation.

However, some reviews noted issues such as a musty smell in certain rooms, outdated bathrooms and worn-out carpets. Some guests also mentioned occasional noise due to thin walls and proximity to the airport or lobby. Despite these minor concerns, many found the rooms to be quite decent and a good fit for travelers, particularly those with early flights due to the hotel's strategic location near the airport.

Additional amenities like a clean pool and gym were seen as perks, along with the convenience of rooms equipped with fridges and modern furnishings. The hotel staff received commendations for their helpfulness and promptness, enhancing the overall experience for many guests. Overall, the rooms at this hotel provide a comfortable and convenient stay for travelers with the added benefit of being close to the airport.

Beds
At the Holiday Inn Express San Jose Costa Rica Airport by IHG, the guest reviews overwhelmingly highlight the exceptional comfort of the beds. Visitors consistently praise the mattresses as great, often referring to the beds as super comfy, incredibly comfortable and even marshmallow-like in softness. The generous use of the term "very comfortable" across numerous reviews underscores that this hotel ensures a restful night's sleep, which is particularly appreciated after long flights.

Guests also compliment the high quality of the pillows and bed sheets, which contribute to the overall experience of coziness and relaxation. Large, well-maintained rooms add to the comfort, making stays not only restful but also pleasant. Whether you prefer double beds or king-sized beds, the consistent mentions of "comfortable beds" and "excellent bedding" indicate that this hotel prioritizes guest comfort with notable success.

Cleanliness
The Holiday Inn Express San Jose Airport lives up to its reputation for impeccable cleanliness and comfort, making it an appealing choice for travelers. Guests frequently praise the spotless, well-appointed rooms, which are described as clean, comfy and spacious. The hotel's public areas, including the lobby and pool, are maintained to high standards with many guests noting the clean and well-kept environment. The friendly and helpful staff contribute to a welcoming atmosphere, ensuring a smooth check-in process and a pleasant overall experience. While there were occasional concerns about cleanliness in specific areas and outdated fixtures, these were outweighed by the overwhelmingly positive feedback about the facility's hygiene. The property's proximity to the airport adds convenience without compromising on cleanliness or comfort, making it a top choice for both short and extended stays.

Staff
At the Holiday Inn Express San Jose Costa Rica Airport by IHG, the staff consistently receives high praise from guests for their exceptional service. Review after review highlights the friendliness and helpfulness of the team, creating a welcoming atmosphere that guests appreciate from the moment they arrive. Reception staff are noted for being particularly attentive and accommodating, ensuring a smooth check-in process and offering assistance whenever needed.

The team’s professionalism doesn't go unnoticed. Numerous guests commend the staff for their polite and considerate demeanor, often going above and beyond to meet the needs of travelers. The positive interactions aren’t limited to the front desk; service staff, including those at breakfast, receive mentions for their friendly and engaging attitude, making mornings a pleasant experience for all.

Visitors also appreciate the attentiveness and resourcefulness of the staff with several noting specific instances where employees went the extra mile, such as bringing personal items to the airport. This kind of dedication leaves a lasting impression, reinforcing the notion that the staff at this hotel are not only efficient but genuinely care about their guests’ comfort and satisfaction.

On the whole, the consistent feedback paints a picture of a hotel where the staff's warmth and professionalism make a significant impact, ensuring a pleasant and memorable stay for all who visit.

Wi-Fi
The Holiday Inn Express San Jose Airport offers complimentary Wi-Fi, which some guests have found to be adequate and even great. However, there have been mixed experiences with its reliability and speed; several guests reported connectivity issues in their rooms and overall poor quality. Despite some touting perfectly functioning Wi-Fi, others mentioned slow and unreliable connections. On the upside, the hotel provides a highly praised free shuttle service, operating efficiently and frequently to help guests get to and from the airport seamlessly. The outdoor pool is also noted as an enjoyable feature, enhancing the overall experience despite the inconsistent Wi-Fi performance.

Gym
The Holiday Inn Express San Jose Airport features a gym that many guests have found to be a nice addition to their stay. It includes essential cardio equipment such as treadmills and its fitness center and swimming pool have been appreciated as added bonuses. However, some guests have noted that the gym is small and could benefit from additional equipment and upgrades. Despite this, the facility remains a useful amenity for those looking to stay active during their visit. The overall sentiment reflects that while the gym may be modest, it serves its purpose effectively.

Pool
Holiday Inn Express San Jose Costa Rica Airport by IHG, offers a pool widely appreciated by its guests. Visitors frequently describe the pool as lovely, clean and well-maintained. The outdoor pool area stands out with its covered seating and an inviting garden setting, making it an attractive place for relaxation. The pool is noted for being very clean and the hotel ensures it is always in pristine condition. Additionally, the pool's size is often highlighted with mentions of it being very large and great for kids. Guests also appreciate the accompanying facilities, such as the gym which complements the pool area well. Despite a few comments on the water being cold at times, overall, guests find the pool facilities to be a significant and enjoyable feature of the hotel, adding to their overall positive experience.

Parking
Holiday Inn Express San Jose Costa Rica Airport by IHG, offers several convenient parking features highly appreciated by guests. The hotel provides ample parking space, making it easy for guests to find a spot. Additionally, there is a park and fly option available for those traveling abroad, allowing them to leave their vehicle parked at the hotel. The hotel's free airport shuttle service adds extra convenience for travelers, as it provides seamless transportation to and from the airport. The hotel is also conveniently located near car rental agencies, making car rentals straightforward for guests. Despite a few difficulties some guests faced in maneuvering in and out of the parking lot, the overall parking experience remains positive due to the numerous benefits offered.

Business
Holiday Inn Express San Jose Airport stands out as an ideal choice for business travelers, offering everything required for a seamless travel experience. The hotel is a clean, well-maintained establishment that adheres to the high standards of the IHG系列, ensuring visitors find comfort and quality during their stay.

The location is convenient for those traveling for professional purposes and the hotel’s amenities are tailored to meet the needs of business guests. Exceptional shuttle services from the airport operate every 15 minutes around the clock, providing free and efficient transport that extends to nearby shopping centers. This constant and reliable shuttle presence is highlighted as a particularly beneficial feature with many praising the 24/7 accessibility.

Additionally, the hotel goes the extra mile in assisting travelers with PCR tests for COVID-19, streamlining the process and reducing the stress of navigating such necessities. While there is some mention of noise, the overall experience is highly rated for cleanliness, comfort and excellent service.

With a strong focus on business-centric accommodations and services, Holiday Inn Express San Jose Airport successfully caters to the needs of professional travelers, ensuring a smooth, comfortable and efficient stay.

Accessible
The Holiday Inn Express San Jose Airport, an IHG Hotel, is notably convenient for travelers due to its prime location near the airport, making it easily accessible for those with tight travel schedules. Guests consistently appreciate the free 24-hour shuttle service, which proves to be highly efficient with just a short 5-10 minute ride to reach the terminal. The shuttle is frequently described as excellent and a significant benefit to staying at the hotel.

Moreover, the staff at the hotel are highlighted as being helpful, adding an extra layer of comfort for guests. While the overall accessibility of the hotel is praised, it is noted that some aspects could be somewhat difficult for disabled individuals. Despite this, the hotel's strategic proximity to the airport and its reliable shuttle service stand out as strong points for frequent travelers.

Outdoor Pool
The Holiday Inn Express San Jose Airport boasts a beautiful outdoor pool surrounded by a lush garden, offering guests a serene and scenic spot to unwind. Despite its relatively small size, the pool area is well-kept and inviting, providing a nice respite from the tropical heat. The pool is consistently highlighted as clean and well-maintained, adding to its appeal. While some guests find the water a bit cold, the overall experience at the pool is positive with many describing it as lovely and great. This cozy hotel, also featuring a small fitness area, benefits from a privileged location near the airport, making it a convenient choice for travelers.


Yes, Holiday Inn Express San Jose Costa Rica Airport by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express San Jose Costa Rica Airport by IHG.

No, Holiday Inn Express San Jose Costa Rica Airport by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express San Jose Costa Rica Airport by IHG.

Yes, Holiday Inn Express San Jose Costa Rica Airport by IHG has a gym.

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