Albufeira, Rua Samora Barros37.086397,-8.258371(Show on Map)
7.9
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel do Cerro in Albufeira is celebrated for its strategic location, offering guests scenic sea views and peaceful surroundings, with convenient access to the beach and downtown area. The hotel's setting provides a balance of tranquility and proximity to vibrant local attractions and dining options, appreciated by many despite its challenging slopes for those with mobility issues.
Guests frequently commend the cleanliness of the hotel, noting the pristine condition of both rooms and communal areas, maintained by a diligent housekeeping team. The staff at Hotel do Cerro is recognized for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere, with individuals like Claudia leaving a lasting positive impression.
The hotel offers varied and comfortable room options, which are generally praised for their spaciousness and cleanliness, though some rooms are noted as dated or smaller than expected. The stunning ocean views from many rooms add to the appeal, although mixed feedback exists regarding the comfort of beds, with some guests finding them overly hard or too plush for their taste.
Breakfast receives mixed opinions; while the buffet offers a wide selection of quality items, value for money and service organization are areas for improvement. The pool area garners appreciation for its charm and tranquility, enhanced by a friendly staff and beautiful views, despite limited opening hours.
Wi-Fi connectivity is a major point of dissatisfaction due to its unreliability, particularly in guest rooms, despite some better service in communal areas. Regarding its four-star classification, the hotel receives mixed feedback, with guests questioning whether the quality aligns with expectations for its rating, noting additional charges for amenities.
Overall, Hotel do Cerro is recognized as a pleasant and clean option for travelers, with a welcoming staff and a convenient location making it a favorable choice for those seeking an enjoyable stay with panoramic views despite some areas for improvement.
Categories
Business
This hotel may offer basic business amenities and a central location. It provides a convenient option for travelers needing easy access to the city.
Indoor Pool
Hotel do Cerro features an indoor pool and is conveniently located near the beach and town. The hotel offers comfortable accommodations and a range of amenities. The proximity to local attractions and the availability of an indoor pool make it a good option.
Pool
Indoor Pool
Children's Pool
Outdoor Pool
4 Star
Beach
Honeymoon
Spa
Family
Dog Friendly
Romantic
Accessible
Gym
Outdoor Pool
Children's Pool
Room Types
Standard Double or Twin RoomFeaturing a balcony, this air-conditioned room has a flat-screen TV.
Guests requiring a double bed must specify this in the Special Requests box when booking, or contact the property directly with the contact details provided in the confirmation. The double bed is subject to availability and confirmation.
Double or Twin Room with Sea ViewWith views of the Atlantic Ocean.
Guests requiring a double bed must specify this in the Special Requests box when booking, or contact the property directly with the contact details provided in the confirmation. The double bed is subject to availability and confirmation.
Budget Double or Twin RoomThis twin room has a balcony, a flat-screen TV and air conditioning.
Guests requiring a double bed must specify this in the Special Requests box when booking, or contact the property directly with the contact details provided in the confirmation. The double bed is subject to availability and confirmation.
Twin Room - Individual UseThis room features a balcony and air conditioning.
Guests requiring a double bed must specify this in the Special Requests box when booking, or contact the property directly with the contact details provided in the confirmation. The double bed is subject to availability and confirmation.
Studio Apartment with Sea ViewThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. Featuring a balcony with sea views, this apartment also provides a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
Two-Bedroom Apartment with Partial Sea ViewThe apartment features 2 twin bedrooms, a bathroom, a living room with a sofa bed and a balcony with partial sea view.
Please note that the 5th and 6th guests will be accommodated on sofas beds in the living room.
Two-Bedroom Apartment with Side Sea ViewThis apartment features a double and a twin room. The double room has a balcony with side sea view. There are 2 bathrooms, a living room with seating and dining area, sofa bed and a balcony with side sea view. The kitchen opens to the living room.
Please note that the 5th guest will be accommodated on sofa bed in the living room.
Two-Bedroom Apartment with Sea ViewThis apartment features a double and a twin room. The double room has a balcony with sea view. There are 2 bathrooms, a living room with seating and dining area, sofa bed and a balcony with sea view. The kitchen opens to the living room.
Please note that access to this apartment is through a flight of stairs.
Please note that the 5th guest will be accommodated on the sofa bed in the living room.
Junior SuiteThis junior suite features a bedroom with twin beds and a living area with 2 additional single beds. It includes a private bathroom and a balcony or a terrace.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.
Suite with PatioThis suite features a patio, air conditioning and minibar.
Please note that access has several flight of stairs.
Triple Room with Sea ViewThis air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 3 beds.
About Hotel do Cerro
Registry or License or Notification Number: 1210
Guest Reviews
7.9
Good
Review Summaries
Location
Hotel do Cerro in Albufeira is frequently praised for its excellent location that offers both convenience and tranquility. Guests appreciate the short walking distance to the beach and downtown area, approximately ten minutes on foot, providing easy access to the vibrant nightlife and diverse dining options. The hotel is strategically situated on a hill, granting visitors stunning sea views and gorgeous sunrises from their rooms, though guests are cautioned that the steep slopes and stairs might present a challenge for those with mobility concerns. The area provides a peaceful retreat from the hustle and bustle while remaining close enough to explore the city's attractions, including the nearby fisherman's harbor and lovely beaches like Piscador Beach. The surroundings and views are complemented by the hotel's clean and comfortable accommodations, as well as the friendly and attentive staff who ensure a pleasant and welcoming stay.
Breakfast
Hotel do Cerro's breakfast offerings have garnered mixed opinions from guests. On the positive side, many appreciated the variety and quality of the breakfast buffet, describing it as very good, excellent, and featuring a nice spread of options. Guests highlighted the availability of both continental and cooked items, including scrambled and boiled eggs, bacon, baked beans, hot mushrooms, cold meats, cheeses, breads, baked goods, fruits, and vegetables. Some noted additional positives, like the provision of gluten-free bread.
However, there were recurring concerns about the breakfast's value for money, with several guests finding it overpriced and lacking in quality. The peculiar ordering system and limited variety for those with dietary restrictions were also mentioned. Some guests felt that the breakfast was ordinary, scarce, and not very remarkable, while others were dissatisfied with the service and organization. Despite these issues, the positives of the breakfast spread and the buffet's appeal seem to provide a decent start to the day for many visitors.
Rooms
Nestled within close proximity to the city center and beach, Hotel do Cerro offers a pleasant and welcoming atmosphere with a variety of room options to cater to diverse needs. Guests consistently praise the neat and clean rooms, with many highlighting their spaciousness and comfort. While some rooms may appear a bit dated, they are generally well-maintained and functional, providing a cozy retreat for visitors.
The hotel excels in providing stunning ocean views from balconies in several rooms, notably in the large apartments with multiple bedrooms. Many guests appreciate the thoughtful room layouts, which are described as spacious, comfortable, and equipped with everything required for a satisfying stay. The rooms and bathrooms are routinely cleaned, adding to the overall sense of comfort and hospitality noted by visitors.
Although a few rooms are noted as dark or smaller than expected, the hotel appears attentive to comfort by offering larger spaces and pleasant décor in numerous cases. The massive and soft beds are a common feature, although some found them overly plush. The staff at Hotel do Cerro is repeatedly described as very friendly and helpful, enhancing the experience with their warm service.
Overall, Hotel do Cerro proves to be a pet-friendly option with a tranquil atmosphere and a convenient location for exploring the area, making it a popular choice among travelers seeking a clean and comfortable stay with panoramic views.
Beds
Hotel do Cerro offers a mixed experience when it comes to the comfort of its beds. Many guests have praised the beds for being large and comfortable, with some describing them as huge and very good, contributing positively to the overall comfort of the hotel. However, there are contrasting views as some guests found the beds to be too hard and the bedding lacking in quality expected from a 4-star establishment. Some reviewers mentioned that the mattresses and pillows could be improved for a better night's sleep, noting issues such as plastic mattress covers and pillows that were too soft for personal preference. While there is a clear appreciation for the spaciousness and comfort of some beds, the hotel could benefit from addressing the concerns of those who experienced discomfort during their stay.
Cleanliness
Hotel do Cerro earns high praise for its exceptional cleanliness, consistently noted throughout guest reviews. Visitors frequently commend the hotel for its immaculate and spotless environment, highlighting that both rooms and communal areas are kept in pristine condition. Guests appreciate the daily cleaning service, often describing the rooms as fresh and neat, reinforcing the hotel's commitment to maintaining cleanliness standards. The hotel’s staff also receives commendations for their friendliness and attentiveness, contributing to the overall positive experience. Although an occasional report of unpleasant bathroom odours surfaced, the vast majority of feedback focuses on the hotel’s consistently clean and comfortable atmosphere, making it a reliable choice for travelers prioritizing hygiene and tidiness in their accommodations.
Staff
Hotel do Cerro consistently receives praise for its outstanding staff, who play a crucial role in enhancing the guest experience. Reviewers emphasize the friendliness, helpfulness, and professionalism of the team throughout the hotel, including the front desk, housekeeping, and restaurant staff. Claudia, in particular, stands out for her cheerful and informative assistance, leaving a lasting impression on guests. The manager is noted for being personable and accommodating, further highlighting the hotel's commitment to excellent service. While the majority of interactions are positive, a few reviews mention less warmth in the dining area. Nonetheless, the hotel's team is largely described as exceptional, attentive, efficient, and welcoming, with staff going out of their way to assist guests, making them feel valued and well taken care of during their stay.
Wi-Fi
Guest reviews of 'Hotel do Cerro' highlight a consistent issue with the hotel's Wi-Fi connectivity. While there are some positive mentions, they are significantly outnumbered by reports of poor internet service. Guests frequently experienced unreliable and sluggish Wi-Fi, with many noting that the connection was especially weak or non-existent in the rooms. However, there were instances where guests found better Wi-Fi performance in certain areas of the hotel, such as by the pool, restaurant, or reception. Despite the widespread dissatisfaction, these areas may offer a more reliable alternative for those needing internet access during their stay.
Pool
Nestled in an ideal location, Hotel do Cerro features a beautifully maintained pool area that guests frequently praise for its charm and tranquility. The pool, while somewhat small, offers a comfortable and relaxing setting, equipped with sun beds and umbrellas for guests seeking leisure and respite. Impeccably maintained, the pool area comes alive with a lovely little bar, providing a delightful experience in the evenings with its friendly staff. While the pool's opening hours might be shorter than some guests anticipate, the overall atmosphere remains inviting with stunning views that enhance the guest experience. Visitors note the serene and quiet environment, making it a perfect spot to unwind. The friendliness and helpfulness of the hotel staff, particularly at the reception, add to the property's appeal, making it a great value for money for those looking to enjoy a peaceful getaway.
4 Star
Hotel do Cerro receives mixed feedback regarding its four-star classification. Guests frequently report that the hotel does not meet the expectations typically associated with this rating, suggesting it is more comparable to a three-star establishment. Some visitors express dissatisfaction with the winding and dimly lit hallways, as well as the quality of the rooms, which they feel do not align with a four-star standard. Additionally, the hotel's policy of charging for basic amenities, such as the in-room refrigerator and ice cubes, leaves a marked impression that the services offered do not reflect the price quality one would anticipate from a hotel with four stars. Despite its categorization, travelers might find the experience akin to staying in a local accommodation rather than a full-service hotel.
FAQ
Yes, Hotel do Cerro has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel do Cerro.
Yes, Hotel do Cerro welcomes dogs.
No, parking facilities aren't available at Hotel do Cerro.
