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Summary of reviewsThe Comfort Inn & Suites Albuquerque Downtown generally receives positive reviews, highlighting its convenient location, comforting amenities, and exceptional hospitality. The hotel is strategically positioned near the interstate, providing easy travel access, and is close to cultural attractions like Old Town, enhancing guests' experiences. Despite some reservations about the surrounding industrial area and visible socioeconomic challenges, guests find solace in the hotel's interior, where cleanliness, comfort, and a welcoming atmosphere prevail.
The breakfast offerings are notably appreciated for their variety and taste, with fresh waffles, coffee, and traditional items like biscuits and gravy being favored by guests. There's room for improvement in replenishment and menu complexity, but the friendly staff and pleasant atmosphere contribute to a satisfying breakfast experience.
Rooms are often praised for their cleanliness, coziness, and convenience, equipped with essential amenities such as a refrigerator, microwave, and coffee pot. While room size varies, the overall impression is positive, bolstered by comfortable beds with high marks for restful sleep. Any minor issues are offset by the hotel's tidy environment and accommodating staff, who consistently provide exceptional service and helpful assistance.
Cleanliness is a standout feature across reviews, reinforcing the hotel's dedication to maintaining a tidy environment. Guests enjoy a quiet stay with efficient heating and air conditioning and a complimentary breakfast, further enhancing the comfort and appeal.
The hotel's staff is frequently recognized for their friendliness and attentiveness, particularly the front desk and management. Their commitment to guest satisfaction—from check-in to check-out—ensures a welcoming and efficient experience. The beds receive special mention for their comfort, with guests generally enjoying restful nights supported by full pillows despite minor inconsistencies.
Overall, the Comfort Inn & Suites Albuquerque Downtown offers a welcoming retreat characterized by good hospitality and convenience, making it a practical choice for travelers passing through Albuquerque. Show more
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Categories
Hotel with Parking
Located downtown, this hotel provides parking for its guests. Its proximity to downtown attractions and businesses makes it a convenient option.
Accessible Hotel
This hotel offers van accessible parking with a wheelchair path of access. It provides designated accessible guest rooms with roll-in showers. The staff is trained to offer assistance to ensure accessibility. Braille signage is present throughout the property, and the check-in counter features a retractable table for wheelchair level access. The hotel is wheelchair accessible per ADA standards.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingThis double room features features a coffeemaker, free WiFi, desk with an ergonomic chair, clock radio, and a hair dryer.
Queen Room with Two Queen Beds - Non-SmokingThis family room features a coffeemaker, free WiFi, desk with an ergonomic chair, clock radio, and a hair dryer.
King Room - Accessible/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a wardrobe, a safe deposit box, heating and a TV with cable channels. The unit offers 1 bed.
King Room - Non Smoking/Pet FriendlyThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer.
King Room - Non Smoking/Interior CorridorThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room features a wardrobe, a safe deposit box, heating and a TV with cable channels.
Quadruple Room with Two Queen Beds - Non Smoking/Pet FriendlyThe quadruple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The quadruple room provides a TV with cable channels, a wardrobe, a safe deposit box and heating.
Guest Reviews
7.4
Good
Location
The Comfort Inn & Suites Albuquerque Downtown has garnered varied impressions regarding its location, indicative of a nuanced setting. On one hand, the hotel is praised for its convenient access to the interstate, making entry and exit for travelers a breeze. This practical aspect is complemented by its proximity to notable local attractions like Old Town, enriching the stay with cultural visits.
Despite such conveniences, the surrounding area falls short of expectations for some, marked by descriptions of an industrial zone and evidence of economic challenges. Visitors note a less appealing environment, suggesting a need for personal transportation due to the remote and sometimes rundown surroundings. Accounts of the neighborhood also mention a visible presence of homeless individuals, which can raise concerns about safety for some guests.
Inside, however, the hotel maintains high standards, with clean rooms, comfortable accommodations, and welcoming staff contributing to a peaceful experience. The facility is also pet-friendly, an additional comfort for travelers. Though exterior conditions might deter some, the internal hospitality and convenience for highway access remain high points for those passing through on their journeys.
Breakfast
The breakfast at Comfort Inn & Suites Albuquerque Downtown receives generally positive feedback from guests, who often highlight the diverse and delicious selection available each morning. Commonly mentioned items include eggs, sausage, waffles, a variety of fruits, and pastries, which contribute to a good breakfast buffet experience. Guests appreciate the fresh waffles, coffee, and traditional offerings like biscuits and gravy. While the breakfast is typically described as nice or great, some feel that the selection could be more extensive and note that the breakfast area can sometimes lack timely replenishments. Additionally, a few guests mention the simplicity of the menu and lukewarm temperatures as areas for improvement. Nonetheless, the accommodating staff contributes positively to the dining experience, ensuring an overall pleasant start to the day for many guests.
Rooms
The rooms at Comfort Inn & Suites Albuquerque Downtown receive high praise for their cleanliness and comfort. Guests frequently mention the rooms being cozy and equipped with essentials like nice furniture, a refrigerator, coffee pot, and microwave, contributing to a convenient stay. While some guests note that certain rooms can be a bit small, others appreciate the spaciousness and well-appointed nature of their accommodations. The beds also receive high marks for comfort, adding to the overall positive impression of the rooms. Alongside the rooms, the hotel's friendly and helpful staff enhance the experience, with a little shop on site that guests find handy. Despite any minor issues like size or booking clarity, the prevailing sentiment highlights a peaceful and pleasant environment.
Beds
The beds at Comfort Inn & Suites Albuquerque Downtown are frequently praised for their comfort, with many guests highlighting the beds as fantastic and incredibly comfortable. Several reviews describe the beds as great, with an emphasis on their comfort. Travelers also compliment the pillows, noting that while they are somewhat small, they are also full, contributing to a restful sleep experience. A minor note of inconsistency is mentioned, with one guest finding the bed uncomfortable, but overall, the consensus suggests a positive experience with the bedding at this hotel.
Cleanliness
The Comfort Inn & Suites Albuquerque Downtown consistently delivers a high standard of cleanliness, as evidenced by numerous guest reviews. The rooms and properties are noted for being remarkably clean, providing a comfortable environment for travelers. In addition to cleanliness, the hotel boasts a pleasant and friendly staff, enhancing the overall guest experience. While the hotel may have dated elements, the commitment to maintaining a tidy setting is clear, with guests frequently highlighting the exceptional cleanliness throughout. Furthermore, the hotel offers a quiet and effective heating and air conditioning system, adding to the comfort of the stay. A complimentary breakfast is also provided, contributing to the appeal of this tidy and welcoming establishment.
Staff
The Comfort Inn & Suites Albuquerque Downtown receives consistent praise for its exceptional service. Guests frequently highlight the pleasant and accommodating nature of the staff, describing them as friendly and attentive. The front desk, in particular, stands out for its exceptional service, with staff members being both helpful and efficient. The hotel's management also garners positive remarks for their great contribution to the overall experience. Visitors appreciate the helpful tips provided by the night shift concierge, further enhancing their stay. From check-in to check-out, the team at this hotel in Albuquerque is committed to ensuring a welcoming and efficient experience for all guests.
Yes, Comfort Inn & Suites Albuquerque Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn & Suites Albuquerque Downtown.
Yes, Comfort Inn & Suites Albuquerque Downtown welcomes dogs.
Yes, parking facilities are available at Comfort Inn & Suites Albuquerque Downtown.
Yes, Comfort Inn & Suites Albuquerque Downtown has a gym.